We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Caceres Palacio de Oquendo

Certificate of Excellence
GreenLeadersBronze level
Hotel website
Hotel deals
Pza. San Juan 11 | Old Town, 10003 Caceres, Spain (Formerly Melia Caceres)
Special Offer
5% EXTRA DISCOUNT
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
NH Collection Caceres Palacio de Oquendo
Professional photos View all
Browse nearby
NH Collection Caceres Palacio de Oquendo
Write a Review

469 reviews from our community

Traveler rating
    210
    181
    49
    20
    9
See reviews for
91
264
8
39
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (469)
  • Mar-May only
    (128)
  • Jun-Aug only
    (127)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (99)
All months
Edinburgh, United Kingdom
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Caceres is amazing and worth visiting. The staff were very helpful and the food was very good. The room was just so plain and quite stark. The window faced a wall and there was also a single bed in the room which just seemed so sterile. The on suite was fabulous. Great shower. I wouldn't stay again and was very... More 

Was this review helpful? Yes
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Dear guest, Thank you very much for your kind comments! Hope to see you soon at Nh Collection Palacio de Oquendo! More 

Wolverhampton, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 20, 2015

This hotel is in Caceres old town, an easy walk from the historical sights and from shops and restaurants. However, as it's in a pedestrianised area our satnav had some trouble steering us there. There is no carpark at the hotel but they have a deal with a nearby multistorey carpark (Galarza) so it's worth checking the details of this... More 

Was this review helpful? Yes
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Dear guest, Thanks for your nice comments about your last stay! Hope to see you soon at Nh Collection Palacio de Oquendo. More 

San Francisco, California
Top Contributor
62 reviews 62 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 27, 2015

We stayed only one night in a premium room, with a view of the plaza outside. The room had plenty of space for the two of us, plenty of room for luggage. The plaza is quiet (other than those noisy birds!) and a great location. Yes, finding your way to the hotel is not easy, nor is parking (in a... More 

Was this review helpful? Yes
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Dear guest, We just can say THANK YOU for your kind comments and your fantastic value of your stay with us! We hope to see you again at Nh Collection Palacio de Oquendo! More 

Norfolk
Top Contributor
92 reviews 92 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 19, 2015 via mobile

Stayed for one night, a very nice hotel and restaurant, and amazingly well priced, situated in the heart of the old town, the only slight drawback is that the parking is a few hundred meters away, but half a mile drive due to the one way system. Well worth a visit, and if you do eat in the restaurant which... More 

Was this review helpful? Yes
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Dear guest, Thank you very much for your kind comments! Hope to see you soon at Nh Collection Palacio de Oquendo! More 

Addis Ababa, Ethiopia
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 31, 2014

A bit tricky to locate and happy we had a small hire car to pass through the narrow streets (and the very narrow parking garage). The hotel is in a wonderful old building close to the old town and all major local sights and shops and restaurants. A truly excellent breakfast - we did not try the restaurant - which... More 

Was this review helpful? Yes
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Thank you very much for your kind comments! Hope to see you soon at Nh Collection Palacio de Oquendo. More 

Ulm, Germany
Top Contributor
355 reviews 355 reviews
264 hotel reviews
423 helpful votes 423 helpful votes
3 of 5 stars Reviewed December 29, 2014

as most others here said already the hotel is very nice addition to this beautful town. Our room was a bit tight (no place for your luggage) and only shower no tub (which is unusual in Spain) - also a Sauna would be great in winter. The real bad thing in NH hoteles is that they promote "free Wifi" but... More 

Was this review helpful? Yes
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Dear guest, Thanks for your kind comments and for spending your time letting us know about your experience in our hotel. We are so sorry because we´re aware about the incidents in the last weeks with our Wifi system. We are changing our Wifi connection and policy, and we hope to have it woorking next month. I hope to see... More 

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 17, 2014

This hotel was amazing. It is beautiful, nice rooms, very nice location, great friendly staff. We were expecting a lot due to the reviews and we were not disappointed. We liked the hotel a lot. There is nothing bad to say about this hotel... it is a gem. Wifi works on and off. But Swisscom has a service that is... More 

Was this review helpful? Yes 1
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

THANK YOU very much for your comments! Hope to have the chance of welcoming you again at Nh Collection Palacio de Oquendo. More 

A TripAdvisor Member
5 of 5 stars Reviewed November 13, 2014

Lovely hotel , in great location, Friendly attentive staff from Manager to cleaners .Tapas bar really good. Will defiantly stay here on our next trip. Good selection on buffet breakfast. Lots of restaurants locally.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Dear guest, Thanks for your nice comments, it´s allways a pleasure to hear about them! Hope to see you again at Nh Collection Palacio de Oquendo. More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 30, 2014

Well placed near major atractions. Very nice rooms although our had little sun light. Good service with kind employes and very good breakfast. I would sugest more English TV channels. Or a Portuguese one. To return again when going to Caceres.

Was this review helpful? Yes 1
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Thank you very much for your nice comments and for your suggestions! We are making some changes on our tv channel list, and we are planning to include more foreign channels. Hope to see you on your next visit! More 

Athens, Greece
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 23, 2014

A really luxurious hotel. They gave us a really big room with a huge bed. Probably the best room we've ever stayed. Lots of comforts. But wifi signal was poor. Breakfast was excellent, they made our own omelette. Really close to old town and easy to find parking space nearby

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 1
Felisa A, Director General at NH Collection Caceres Palacio de Oquendo, responded to this review

Dear guest, It´s a pleasure for us hear comments like yours! We are so proud for give you one of "your best hotel room!" Hope to see you again at Nh Collection Palacio de Oquendo! More 

Questions? Get answers from hotel staff and past guests. Ask a question

140 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (92)
Viewed
Room/suite (34)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (14)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (10)
Viewed
Dining (16)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question