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Michel Hotel Heppenheim

Siegfriedstrasse 1, 64646 Heppenheim, Hesse, Germany (Formerly Park Inn by Radisson Heppenheim)
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Michel Hotel Heppenheim
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33 Reviews from our TripAdvisor Community

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Mumbai (Bombay), India
Level Contributor
252 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for 2 nights. The room are reasonable and sleep quality is good. The service is reasonable and does leave some room for improvement. The location is central and most people staying here are in transit to some destination. Overall rooms are nice.

Helpful?
Thank KhalidNavigator
Martina W, Leiter Front Office at Michel Hotel Heppenheim, responded to this review

Dear Guest, thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Mumbai (Bombay), India
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

Stayed for a night. Rooms are pretty good. Beautiful location. No restaurants so your breakfast is very limited. Enjoyed my stay despite a long journey as the bedding and pillows are comfy. They charge for WiFi which is very rare. I would rate my stay as good

Helpful?
Thank Suresh M
Martina W, Leiter Front Office at Michel Hotel Heppenheim, responded to this review

Dear Suresh, Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Ad Doha, Ad Dawhah, Qatar
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 25, 2015

Location wise it is excellent. It is located in a old town which is beautiful. Just walk outside the hotel in small streets which will take you to old times. I spoke to the local residents and they are so friendly. There is good church nearby and View from the Hotel is good. it is Hotel is cozy and service... More 

Helpful?
Thank praveens72
Hereford, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed September 16, 2015

Stayed here for two nights. Two lifts, one broke down containing 6 guests!! We were given the key to an already occupied room!! i.e.. Guest belongings all over the room, bed unmade, dirty towels on the floor. After having carried heavy bags up to the third floor, we then had to return to reception for a new key. On the... More 

Helpful?
Thank Julie B
Martina W, Leiter Front Office at Michel Hotel Heppenheim, responded to this review

Dear Julie B, thank you for your complaint, as we have already answered trough your travel agency in September 2015. It is correct that the lift got stuck the day you arrived, unfortunately the lift was broken by a technical problem that was not repaired immediately. My colleagues called the emergency service as soon as they heard the button was... More 

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Gurgaon, India
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 14, 2015

This is an average hotel with not so good building, O.K. rooms & bathrooms. The breakfast was also average with basic dishes for breakfast. The hotel staff was polite and helpful. Not bad for one night stay.

Helpful?
Thank kishore373
Martina W, Leiter Front Office at Michel Hotel Heppenheim, responded to this review

Dear Kishore37, Thank you for your comment regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the... More 

Heppenheim, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2015

This place is really terrible and not what it says it is. Terrible hotel and worse customer service. First, the advertised wifi is not working in a large portion of the hotel. I know this because I wnet room to room with an employee who also could not get a signal in many rooms. This makes a business trip or... More 

Helpful?
1 Thank NYC L
Bengaluru (Bangalore), India
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 5, 2015

We stayed here for one night enroute from Engelburg to Belgium. The Hotel is very decent and well maintained. There is no Free Wi Fi in this Hotel. The Breask Fast in the Morning was very basic and minimum. The Check inn was handled quite efficiently. The Airconditoners were not on. Only the Blowers were working. Since sumer had already... More 

Helpful?
Thank JayanagarResidents
Mumbai (Bombay), India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 4, 2015 via mobile

We visited on 27 Apr as guests of Kesari Tours, Mumbai. We could not find any tea, coffee complimentary sachets nor heating kettle. Stay was only for a night which could not be enjoyed. We feel it is necessary for hotels to understand needs of travellers on the move to unpack only very essential things eg. Change clothes.

Helpful?
Thank Rajendra P
Bengaluru (Bangalore), India
Level Contributor
158 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed December 14, 2014

This is just an average Radisson hotel. The hotel location is good, check in was fluent, but then probably the next steps will not leave you very happy. They dont have wifi - the first deterrent. Service was just average. Lifts - when there is a large group, lifts are scarce and not very easy to find. Overall, just an... More 

Helpful?
2 Thank SMITRA_13
Bangalore
Level Contributor
192 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
3 of 5 stars Reviewed November 3, 2014

We stayed here for a night during our journey from Cologne to Central Switzerland. The hotel is located on a old style street of the city. Our room overlooked the road and yet it wasn't too noisy either. No air conditioning, but since it was late summer/fall, we did not feel a dire need for the same. No free Wifi,... More 

Helpful?
2 Thank SrujanNaik
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