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Novotel Thalassa Le Touquet

GreenLeadersBronze level
Front de Mer | BP 214, 62520 Le Touquet – Paris-Plage, France
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Novotel Thalassa Le Touquet
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1,115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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County Wicklow, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We stayed in an executive room with a sea view and balcony. It was the worst hotel we have stayed in for the last ten years. the rooms are small, poorly furnished and extremely outdated. The balconies are so small that even the very small plastic chairs cannot be put to look at the magnificent beach as they don't fit!... More 

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Saudi Arabia
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is on the beach and has a large leisure facility with indoor pool which appeared to be a feature of this hotel. We booked a superior room which had a balcony overlooking the sea. The hotel is fairly old and tired with cheap fittings and decorations, the room and balcony were very small. Le Touquet however is a... More 

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Los Angeles, California
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

There are a few great things about this hotel: ideal location next to the beach and the dunes, very nice salted water pool and a good choice of spa options. But there are so many other negative points that it prevented me to enjoy my stay at this hotel. First the rooms are really outdated. They show many signs of... More 

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NGRANDEMANGE, Deputy manager at Novotel Thalassa Le Touquet, responded to this review

Dear bourets, First of all I would like to thank you for having taken the time to share your recent experience at the Novotel Le Touquet through the Tripadvisor website. I'm sincerely sorry that the quality of service which was proposed didn't reached your expactations. The last refurbishment program is dated from 2000 and I can understand when you say... More 

Travelers are raving about these Le Touquet – Paris-Plage hotels

Wells, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is superbly located; on the beach and great for families with children running about on the sand while the parents can enjoy some time to themselves. The food is okay (kids meals are a great size and our children liked them). Drinks on the expensive side, but for the views it is well worth it. The rooms were... More 

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York, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

After many trips to this Hotel, it is clear that it has become too popular. The prices, obviously introduced to try and control the numbers, is too high and does not represent value for money. Our evening meal was poor. Waiter got the order wrong, was cross when I pointed it out and then the recooked food was left under... More 

Review collected in partnership with Novotel Hotels

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NGRANDEMANGE, Deputy manager at Novotel Thalassa Le Touquet, responded to this review

Dear robertgB2559NO, I'm sincerely sorry to read the unpleasant experience you lived in our restaurant during your recent stay at the Novotel Thalassa Le Touquet. That's true that the place is really popular and particularly during the summer holidays which represent the biggest business period of the year. For information, we try to manage the flows of people in our... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

We (family of 4) stayed for 4 nights, the location is excellent, right on the beach, and a short stroll to the centre of Le Touquet (10-15 minutes), the staff really were fantastic to us, and couldn't have been more helpful,and it was very nice to have a car park so we weren't worrying about somewhere to park every day.... More 

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Oxford, United Kingdom
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel before, same hotel, same room but something had changed. Couldn't quite put my finger on it, then it occurred to me that the staff were not as hospitable as before. The bar staff around the beach really let the hotel down. We will stay again next year, maybe the staff will change again.

Was this review helpful? Yes 2
NGRANDEMANGE, Deputy Manager at Novotel Thalassa Le Touquet, responded to this review

Dear jppknight, First of all I would like to thank you for your loyalty to our hotel. I regret to read that your experience wasn't at the same level than the past year, and for this reason I'd like to express my apologize. It seems also to me that people make a part of the service quality, and although we... More 

Midlands
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband booked this for myself and 15 year old daughter for the last night of our journey home from the South of France. Considering we had paid roughly twice as much as the night before at a Novotel in mid France, whilst the rooms were very similar, there was no air conditioning available even though there was a thermostat... More 

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NGRANDEMANGE, Deputy Manager at Novotel Thalassa Le Touquet, responded to this review

Dear Jochampagne, I regret to discover your disappointment through this comment posted on Tripadvisor after your recent stay in our hotel. That's true that the Novotel Le Touquet as most of the other hotel in town doesn't provide the A/C facilitie which was not a standard of service few decades ago. But for now, we can understand that it could... More 

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