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Original Sokos Hotel Lappee

Brahenkatu 1, Lappeenranta 53100, Finland
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • Finnish first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (29)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (35)
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St. Petersburg, Russia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed in this hotel more than 3 times and each of them was fantastic. This time we were there for my husband's birthday as we love Finland and Lappeenranta city. The staff is very friendly and polite. We were so surprised to get congratulations from the hotel for my husband - a small bottle of champagne... More 

Was this review helpful? Yes 2
Loviisa, Finland
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 7, 2015

This hotel is brand Sokos which means in Finland some basic 3 to 4 stars quality expectations when you check-in. Prices are also midlle class not cheap and not especially expensive. All Sokos hotels has their strong and weak points. This hotel strong points I value hospitality, nice rooms and amenities.Sauna I did not have time to try which was... More 

Was this review helpful? Yes 1
Lappee, Front Office Manager at Original Sokos Hotel Lappee, responded to this review

Dear Petri, thank you for your commentary. It is very nice to hear that we have succeeded in hospitality. I'll do my best to keep it that way in the future too! Welcome again! Best regards Katja hotel manager More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 26, 2015

This hotel is situated very good, because all the shops and restaurants are near by. You can walk everywhere in the centrum from this hotel. There's nice pub in the hotel, but it's rearly open. The sauna is fantastic and the pool with the waves is great.

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Tampere, Finland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 5, 2014

Location is good. Just in the city centre. Room was alright. Nothing special but nothing wrong either. Bed was really comfortable and the breakfast was ok as they tend to be in finnish hotels. The hotel has 2 car garages. There are huge renovations going on in the hotel and it casts plenty of noises especially in the restaurant, but... More 

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Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed October 3, 2014 via mobile

From this hotel you will find friendly and helpfull staff that can help you in many languages. Rooms are pretty much the same quality as in every other same brand hotel. The food is good, but there is some disturbance at the restaurant from the remodeling work that is being done. The parking garage would need remodeling. Pretty much all... More 

Was this review helpful? Yes 1
Helsinki, Finland
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 15, 2014

Stayed here for one night, so can only review the absolute basics. The room was clean and quite spacious. The bathroom had a bath with shower. The beds were comfortable enough, but we had problem sleeping because of the heat.. The room did not have air-conditioning (hence the 3 stars instead of 4)! So might wanna take that in consideration... More 

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Lappee, Manager at Original Sokos Hotel Lappee, responded to this review

Dear Customer, thank you for telling about your experinces. Good that you liked i.e. the breakfast. I am little surprised when you tell that we don't have air conditioning. We have it actually with the cooling system. Maybe there was problem with using it? Next time please let my staff to help you with it. Sorry anyway! Katja hotel manager More 

Finland
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 20, 2014

We stayed one night during Easter holiday. The location of the the hotel in great, and the convenient free parking is a nice bonus. When you walk out, you are in the centre, and the staff was very helpful in showing instructions. We room was a bit small, but clean and cozy, and the bed was very confortable. The view... More 

Was this review helpful? Yes 4
Lappee, Manager at Original Sokos Hotel Lappee, responded to this review

Dear Katja, "my Kaima" thank you very much for writing so nicely about us. It is always so nice to hear that everything was ok and Customer is satisfyed and willing to return some day :)! You are welcome! Katja hotel manager ps. summer time is perfect in Lappeenranta - try! More 

St. Petersburg, Russia
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed January 8, 2014

This was my first time to Lappeenranta and my friend and i decided to stay in Sokos Lappee. Before making any reservation i decided to check the reviews submitted by fellow travelers and, after seeing mostly positive reviews, decided to book it. I even requested the hotel for a room with specific view to the street and, in less than... More 

Was this review helpful? Yes 10
Lappee, Front Office Manager at Original Sokos Hotel Lappee, responded to this review

Dear Customer, we are especially delighted by your writings. Thank You! And I promise: we will do our best to keep this status also in the future. Welcome again! Katja hotel manager More 

Tallinn, Estonia
Level Contributor
66 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed December 15, 2013

location is OK, breakfast as in all SOKOS hotels, nothing special. My room was too small, so if you have luggage with you, you need to figure out where to put it. There are a lot of Russian in the city and in the Hotel, so do not surprise if you feel like been in Russia. not recommended to stay... More 

Was this review helpful? Yes 1
Lappee, Front Office Manager at Original Sokos Hotel Lappee, responded to this review

Dear Zaza, we have few small rooms and then we have little bit bigger rooms... The building is old and we have different sized rooms. You must have been in the smallest one. If you put a mention to the reservation "Please, room in 2nd / 3rd floor" you'll get a bigger one. Have a nice day! Katja hotel manager More 

Palermo, Italia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 20, 2013

In a good position of city, with everything we need in about 5 minutes by feet. Perfect service, good cleaning, good breakfast. Everybody friendly and helped us for everything we asked (information, taxi, restaurants). If you want to spend a good holiday in Lappe this is your hotel (they have free wifi, free sauna and free parking).

Was this review helpful? Yes 10
Markku M, Front Office Manager at Original Sokos Hotel Lappee, responded to this review

Dear Giorgio, me and my staff were SO pleased to hear this feedback. Thank You and welcome again! Katja Pellinen hotelmanager More 

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