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Thon Hotel Brussels Airport

Berkenlaan 4, Diegem 1831, Belgium
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Thon Hotel Brussels Airport
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Ranked #9 of 11 Hotels in Diegem
A recent review
3 of 5 stars reviewed 3 weeks ago
BarunB Kolkata (Calcutta), India
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171 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Waterloo, Belgium
1 review
1 of 5 stars Reviewed 4 days ago NEW

Definitely not worth it! I was there for only one night and they charged me 230 Euros for one single night!!!! After that, looking in websites i saw that the regular price for a room there is about 100 euros! Thank you, Thon Hotel to steal my money! Never more!!!

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Kolkata (Calcutta), India
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here only 1 night during Easter holidays. As it was weekend so the room service facility was not available. Rooms are small but clean. wifi is good. Staff is friendly and always ready to help. Breakfast was very limited ... may be it was so for weekend. only cons during my stay was that the hotel was... More 

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Cambridge, United Kingdom
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The best straightforward, modern business hotel I have been to. Usual minimal staff, ordinary room, and limited restaurant, but all were on the top of their game. The staff helpful and pleasant, the room warm and efficient, and the restaurant supplied an adequate evening meal efficiently with friendly service.

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1 review
4 of 5 stars Reviewed 4 weeks ago

Rooms small but clean and reasonable for the price. Bed soft and comfortable, Staff friendly and helpful. Note that the shuttle bus only runs morning and evenings and that the restaurant is not open for lunch or Fridays and weekends for dinner. Reasonably convenient for airport and walking distance to Diegem train station (short trip to Brussels city centre).

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Kristin, Thanks for your nice review about our property. Pleased to read you had a nice stay and enjoyed the clean cozy rooms, the price quality and the friendly and helpful staff. Indeed, the city centre of Brussels is easy reachable by the nearby situated train station. Hope we can welcome you back very soon. Wish you a nice... More 

Watford, England, United Kingdom
Top Contributor
174 reviews 174 reviews
31 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The rooms were functional, fairly modern and clean. The bed was a little too soft for my liking and the fact that it was two single beds that had been stitched together made it a little difficult to spread out when sleeping. The service at the reception was friendly and helpful and the breakfast buffet had a reasonable selection of... More 

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1 review
1 of 5 stars Reviewed April 6, 2015

Arrived at midnight at the hotel to find the hotel barrier was shut, so the taxi driver dropped us outside. Bags and exhausted children at hand, but we pushed on to the reception. Why are these barriers shut in the first place? The man at the front desk made us book an extra room and after 20 minutes of being... More 

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Deep S, Thank you for your feedback. The barrier is always closed but every one (including taxi drivers) can and may access our parking lot. Unfortunately the taxi driver left you unnecessarily in front of the gate. As you were travelling with more then originally booked and exceeded the number of persons in the booked room type an extra... More 

Travelers are raving about these Diegem hotels

Arnhem, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed March 24, 2015

I did stay in a Thon hotel at Oslo Norway and that was a great experience, so I thought let's book a Thon hotel at Brussels airport. However I would never choose this hotel again. 1) The room was very cold. 2) Very few choices on the menu in the restaurant, 2 flesh, 2 fish and 2 vegetarian. 3) Parking... More 

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Hans, Thank you for your review on TripAdvisor. I'm sorry to read that we could not meet your expectations. Did you report the heating issue to our reception team? Pleased to inform you that since last week we have a new menu. Hope this will suit you. Hope we can welcome you back very soon. With kind regards, Eline... More 

Norfolk, Virginia
1 review
4 of 5 stars Reviewed March 18, 2015

Hotel staff very friendly and accommodating. Excellent breakfast that was made available in time for early flight. Rooms small but clean. Excellent value for money including park and fly. Close to airport with shuttle service available.

Review collected in partnership with ThonHotels.no

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Guest, Thanks a lot for your praising words concerning your recent stay in our property. I'm happy to learn you appreciated our friendly and accommodating staff, the cleanliness of the room and the 'early bird' breakfast. Hope to see you again soon. With best regards, Eline Egter van Wissekerke More 

Ljubljana, Slovenia
Top Contributor
234 reviews 234 reviews
102 hotel reviews
157 helpful votes 157 helpful votes
3 of 5 stars Reviewed March 15, 2015

Really a typical "close to airport" hotel which offers basic services. Staff was very friendly so this is a plus. Rooms economy size, a bit outdated but clean enough. Bathroom very small but also clean. All you need from this hotel are actualy clean sheets and shuttle bus in and out of the airport and than it serves the purpose.... More 

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear George1133, Thanks a lot for your opinion on the website of TripAdvisor. How nice to read that you appreciated our very friendly staff, the cleanliness of the hotel and our free shuttle service. I hope you will choose Thon Hotel Brussels Airpot during your next visit to Brussels. With kind regards, Eline Egter van Wissekerke More 

London
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 13, 2015

This hotel like many airport hotels provides a basic room for short stopovers. Reception staff very friendly and helpful; room in need of some renovation. My main issue is with the shuttle bus service from the airport and back. Firstly it operates for a few hours early morning and early evening. If you need to travel outside these times then... More 

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear KenWimbledon, I would like to thank you for your nice review about our property. Pleased to learn that you found our reception staff very friendly and helpful. Thank you for your comments about the shuttle. I've reported it to our General Manager. Hope we can welcome you again soon. With best regards, Eline Egter van Wissekerke More 

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