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Thon Hotel Brussels Airport

Berkenlaan 4, Diegem 1831, Belgium
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1 room 1 guest
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Thon Hotel Brussels Airport
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • German first
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Caerphilly, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Spent 3 nights here on a business trip. Firstly the staff are friendly, helpful and polite. The restaurant is ok with a small menu but the food is reasonably good. The rooms are very basic and unfortunately in my first room I was bitten 4 times by some insect. Don't know what it was but it seemed to be in... More 

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Istanbul, Turkey
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 14, 2015

beds are small, i mean they are seriously narrow from the standard beds. rooms are also small and bathroom seems old. but they are both clean. no free wi-fi. strong air condition and big windows. hotel is located outside brussels, and in a lovely environment. breakfast was not rich and enough. in fact it was very poor.

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Travelers are raving about these Diegem hotels

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 8, 2015

The service at the hotel was extremely bad. The guy seemed to be really annoyed, he almost threw the glass on the table after he took the order. Room is clean but not the best, i would prefer to stay at another hotel if I would come back.

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Sanda P, Thanks a lot for your review about Thon Hotel Brussels Airport. I'm sorry to read that the waiter did not handle things professionally. Hope the other members of staff were dedicated and that you could enjoy your stay. Hope we can welcome you back in one of our hotels. With kind regards, Eline Egter van Wissekerke More 

The Hague, The Netherlands
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 8, 2015

Stayed one night at this hotel. Rate was less expensive than other hotels at this location. Very convenient being close both to the airport as well as to locations where I had business meetings. Free Airport shuttle service but only at specific times during the day. Friendly and helpful staff, Internet worked ok, breakfast was reasonable, a small but clean... More 

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Guest, I want to thank you for the review about our property. How nice that you enjoyed the close location to the airport, the friendly and helpful staff, clean room and free internet. Hope to see you again soon. With kind regards, Eline Egter van Wissekerke More 

Fareham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 31, 2015

This is a reasonable hotel given that it isn't located in a tourist area and is almost certainly mainly there to serve the businesses in the area. My check in was very friendly, helpful and cheered me up at the end of a long day, in fact all the staff seem to enjoy their work. The room itself was smaller... More 

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear Mr. Westerbergr, I would like to thank you for your review on TripAdvisor about your recent stay in Thon Hotel Brussels Airport. Thanks a lot for your praising words about our staff! They are doing their utmost best to make our guests feel welcome. Hope we will have the honour to welcome you again soon. With kind regards, Eline... More 

Pune, India
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 29, 2015

Good hotel for business traveller. They need to increase the frequency of airport shuttle service rather than rely on Holiday inn shuttles alone. Otherwise was a good stay and nothing negative. The train station was close so was my office. Breakfast had good spread and food in restaurent was good.

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Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

The hotel was convenient to the railway station. The room was clean and was a reasonable size for the class of hotel. The breakfast, which was included in the price of the room, was quite good. The shuttle to the airport was very convenient. The price of the room was extremely reasonable for the value we received. We hope to... More 

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Waterloo, Belgium
Level Contributor
1 review
1 of 5 stars Reviewed May 23, 2015

Definitely not worth it! I was there for only one night and they charged me 230 Euros for one single night!!!! After that, looking in websites i saw that the regular price for a room there is about 100 euros! Thank you, Thon Hotel to steal my money! Never more!!!

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear MauricioPo, Thank you for you review about your stay in our property. Our rates are different and depend on season (high season, low season). If you book a room in for example 'Seafood' which I believe you did, you have booked a room in the busiest week of the year. On other dates you can find lower rates, the... More 

Kolkata (Calcutta), India
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 5, 2015

I have stayed here only 1 night during Easter holidays. As it was weekend so the room service facility was not available. Rooms are small but clean. wifi is good. Staff is friendly and always ready to help. Breakfast was very limited ... may be it was so for weekend. only cons during my stay was that the hotel was... More 

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crmthon, Front Office Manager at Thon Hotel Brussels Airport, responded to this review

Dear BarunB, Thanks for your sharing your review. How nice you enjoyed the clean but comfy rooms, the excellent Wi-Fi connection and the friendly staff. Check in is possible from noon, free of charge if you have booked directly at the hotel or via our hotel website. If booked via agencies you can check in at 2PM, otherwise a supplement... More 

Cambridge, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 26, 2015

The best straightforward, modern business hotel I have been to. Usual minimal staff, ordinary room, and limited restaurant, but all were on the top of their game. The staff helpful and pleasant, the room warm and efficient, and the restaurant supplied an adequate evening meal efficiently with friendly service.

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