We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Brussels Airport

#1 of 11 Hotels in Diegem
Certificate of Excellence
Hotel website
Hotel deals
Da Vincilaan 4, Diegem 1831, Belgium
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Hotel Brussels Airport
Professional photos View all
Browse nearby
Crowne Plaza Hotel Brussels Airport
Write a Review

542 reviews from our community

Traveler rating
    229
    217
    63
    22
    11
See reviews for
40
109
49
289
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (542)
  • Mar-May only
    (145)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (151)
  • Dec-Feb only
    (110)
All months
Brussels, Belgium
1 review
1 of 5 stars Reviewed yesterday NEW

We are staying in this hotel tonight, we asked for a disabled access room expecting a walk in/ wet room shower. Instead we have a token gesture towards disabled access, ie no carpet, a hand rail next to the toilet and a bath with a seat in it!! There is only one arm chair as pressumably they think that my... More 

Was this review helpful? Yes
Jolien V, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Karen C, First of all, thank you for taking the time to review our survey. Please be advised we well received your feedback and our management team is already discussing the possible changes we could apply to our disable room. We really want our guests to feel confortable while staying with us and we will take the necessary actions... More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

due to bad weather and early morning flight, we decided to stay in Crown Plaza near airport, as we know the hotel group very well. despite very close to airport, it was so quiet in the hotel, that you don't even realice that you are nearby an airport. perfect breakfast buffet to start the day.

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Peter V, Thank you for taking the time to review and recommend our hotel. We couldn't be more happy with your wonderful feedback and we hope to be able to welcome you soon again. Kind regards, Edward Kreft More 

UK
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night on a business trip. On entering the building it has an impressive look and feel with massively high open space. Great location near to the airport accessible with a free shuttle bus every 20 mins. Bedrooms well furnished to high standard and filled mini bar, good large LCD tv and tea and coffee facilities.... More 

Was this review helpful? Yes 1
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Jason_Warren, Thank you for taking the time to rate and review our hotel. I thank you for the nice feedback about our hotel however I read your comments about our staff with great concern. At Crowne Plaza Brussels Airport we pride ourselves in the service we offer and I regret that you didn't experience this. Please accept my sincere... More 

LEEDS, UK
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Crowne Plaza in Diegem (18-20 March 2015), near Brussels. My visit was a two day business trip to a Cold Chain Symposium meeting within the hotel and my first experience here. The function was set out in the whole foyet area with business stands encircling the hotel entrance. A large conference room to the left... More 

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear BEENOLeeds_UK, Thank you for taking the time to rate and review our hotel. It was a true pleasure reading through your detailed review full of wonderful feedback on our hotel and our staff. I will certainly share this with my team as I am sure it will make them all smile. We are already looking forward to welcoming you... More 

Tonsberg, Norway
Top Contributor
97 reviews 97 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The Crowne Plaza Hotel Brussels Airport is a very nice place to stay on a business trip. Fairly large room and bathroom, with a bathtub. Nice bed. Working desk, free wifi. Not to much noise from other rooms. Very tasty club sandwich in the bar. Also nice food in the downstairs restaurant. Great breakfast!

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear JohnFromNorway, Thank you for reviewing our hotel. I am happy to read that you've enjoyed our services and facilities. I hope to be able to welcome you back soon. Kind regards, Edward Kreft More 

Stuttgart
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel and very good for a business traveler. There is a shuttle to the airport from where one can get to the city with local trains. The gym is fine, the bar is nice and the breakfast buffet is really good. Rooms are comfortable, wifi is good. Nothing to complain about.

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear AljarreauStuttgart, Thank you for taking the time to review our hotel. I am happy to read all your nice feedback about our hotel and I am already looking forward to welcoming you back soon. Kind regards, Edward Kreft More 

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is decent and has nice facilities. The rooms are clean and quite specious which I really liked. It's a real airport hotel, so not very easy to get into the city centre and a taxi is quite expensive. Also the personel of the hotel was friendly and service minded.

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear FlopF, Thank you for taking the time to review our hotel. We are happy to see that you've enjoyed our hotel and its facilities. Hopefully we will be able to welcome you back soon. Kind regards, Edward Kreft More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent customer service. They ensures the cleanliness, safety, daily needs and customer preferences. I was wondered when I saw that they try to ensure that customer gets good sleep to avoid any stress. They put a this works kit in the room for the customers so that they can use it to get comfortable sleep. Really amazed.

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear amitp263, Thank your for taking the time to leave such wonderful comments about our hotel. It is great to read that you've enjoyed our sleep aroma kit so much. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Everything is good except the position. Hotel gym is nice, same restaurant is used to serve dinner and breakfast. Very short dinner menue, but food is really good. Rooms are nice and spacious. Bathroom has both shower and bath. Waiting time for the hot water since tap opening is app 5 mins, so if you're not familiar with the procedure,... More 

Was this review helpful? Yes
Jolien V, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Milan K, Thank you for taking the' time to review our hotel. We really appreciate your detailed feedback. We hope to be able to welcome you soon again in our hotel. Kind Regards, Edward Kreft General Manager More 

Bruges
Top Contributor
69 reviews 69 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Looked last-minute for Park and Fly hotel around Zaventem, and found Crown Plaza as topdeal. I did stay in IHG hotels for a long period ago, and so pleased again to have a really great IHG hotel experience in this hotel. Reception desk very friendly and helpful (and they speak Dutch !), rooms, accomodation, etc very satisfied. I can benefit... More 

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear djdave, Thank you for taking the time to review our hotel. I'm happy to read that you enjoy staying with IHG Hotels and that you've enjoyed our hotel in particular. We are already looking forward to welcoming you again. Kind regards, Edward Kreft More 

Questions? Get answers from hotel staff and past guests. Ask a question

149 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (117)
Viewed
Room/suite (36)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (14)
Viewed
View from room (10)
Viewed
Dining (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (4)
Viewed
Dining (11)
Viewed
Bathroom (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question