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All 11 Diegem hotels

Crowne Plaza Hotel Brussels Airport

4.0 of 5 Hotel   |   Da Vincilaan 4, Diegem 1831, Belgium
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Ranked #1 of 11 Hotels in Diegem
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
areachi Oakland, California
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456 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oakland, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

After a grueling 2 weeks in Bruges.....the sanctuary of The Royal Crowne Airport Brussels is a respite and delight. One would not know that from the outside of the building..... The only reason I didn't give this hotel all of the stars is that if someone is looking for sumptuous luxury and to be waited on hand an foot......that s... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Areachi, Thank you for writing such a wonderful and detailed review on our hotel. It was a pleasure to read all your excellent feedback. What a great way to start a new week! We are already looking forward to welcoming you soon again. Best regards, Edward Kreft More

Birmingham, United Kingdom
Top Contributor
77 reviews 77 reviews
57 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at this hotel. Our room was very clean and comfortable and exceptionally well appointed. Breakfast in the restaurant was outstanding with an extensive buffet and very helpful staff. Snacks in the club lounge were a bit limited and mainly fish. We will have no hesitation in booking this hotel again.

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Christine_Roger, Thank you for taking the time to review our hotel and for leaving such excellent comments. We really appreciate your feedback and we are already looking forward to welcoming you soon again. Kind regards, Edward Kreft More

Bethesda MD
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I traveled in and out of Brussels recently and stayed at the Crowne Plaza on arrival as well as the night before our departure. We had two different experiences. The day we arrived the staff was incredibly accommodating and allowed us an early check in after our long transatlantic flight. The room was lovely, food was excellent... More

Was this review helpful? Yes 1
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear 4639UAL, Thank you for taking the time to write such a detailed review. We really appreciate your feedback and we are happy to see that you enjoyed our hotel. However, we read your comments concerning the challenges you faced with the shuttle and the staff with great concern and we will certainly take corrective action. With this, I would... More

Paris, France
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good business hotel, but don't go there if you are on vacation - the location is in a business area near the airport, and rather far from downtown Brussels. On the positive side: rooms are good - clean, well equipped, rather spacious, bed is comfortable-, staff is friendly and courteous -front desk, bar, restaurant, room service. On the negative side:... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear TT N, Thank you for taking the time to review our hotel. I read your comments regarding the unsatisfying restaurant experience with great concern. I have addressed your challenges with our F&B Service Manager and corrective action has been taken. With this, I would like to apologize for the disappointment and like to see if we can rectify this... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed in July for a night, and had a great stay. Staff very pleasant, lovely relaxing spa facilities (Sauna, steam room etc) and efficient shuttle service to the hotel and airport. Beautiful layout actually, rooms very large and comfy. Paid for an upgrade to their Sky lounge, well worth it, good food, large choice of beverages. Wished I could have... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear HWAB, Thank you for reviewing our hotel. We are very happy to read that you enjoyed our hotel and our Sky Lounge in particular. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft More

Belgium
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice family experience. The hotel is quiet and relaxing. The hotel provides a real quality service, the staff is nice and welcoming. Restaurant, bar, bedroom, gym, everything was perfect. I recommend it.

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear sandyp334, Thank you so much for reviewing and recommening our hotel. It is great to read that you were able to spend a great stay at our hotel with your family. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft More

Crawley, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here on a business trip to Belgium. The hotel is very nice and in a good location to the airport. There is an airport bus service. The rooms are tidy and of a good standard. The only point I can say was not so good was the breakfast. Not the best in the world.

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Steve C, Thank you for reviewing our hotel. We appreciate your feedback and we regret that you are dissapointed with out breakfast. We will certainly take this to heart as it allows ut to continoulsy improve our service. We sincerely hope this will not keep you from enjoying all our hotel has to offer and we are looking forward... More

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed September 17, 2014

Reception atrium is impressive when you walk in and reception staff themselves are very helpful. Rooms lovely, very comfortable and quiet for an airport hotel. Breakfast choice good although sometimes hot food can be lukewarm. Courtesy bus to airport, but hotel is within walking distance of Zaventem town centre for shops and regular less expensive trains to Brussels than the... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear xingu123, Thank you for reviewing and recommending our hotel. It was a delight to read your excellent feedback. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft More

Durham, United Kingdom
Top Contributor
69 reviews 69 reviews
57 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 17, 2014

Stayed here one night on a trip and have stayed here in a similar way before. Suspect our tour firm didn't pay the full price for our bed and breakfast! Excellent rooms with every comfort and the kettle that so many Brits appreciate - but really only enough supplies for one cuppa. We had a meal en route which is... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear caroleburrows9, Thank you for taking the time to review our hotel. I am happy to read that you enjoyed your stay so much. Hopefully we will be able to welcome you back soon. Kind regards, Edward Kreft More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 10, 2014

Great hotel near Brussels airport with its own shuttle. Nice rooms and pleasant service. The only disadvantage is that you have to leave your car keys at the front desk while you're gone just in case there is an emergency. The hotel makes you sign a form stating that they are not responsible for any damages on your car while... More

Was this review helpful? Yes 1
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Erwin K, Thank you for taking the time to review our hotel. It is great to see that you enjoyed your stay with us so much. We are already looking foward to welcoming you soon again. Kind regards, Edward Kreft More

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Additional Information about Crowne Plaza Hotel Brussels Airport

Address: Da Vincilaan 4, Diegem 1831, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Brussels Airport 4*
Number of rooms: 315
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Also Known As:
Crowne Plaza Brussels Airport
Crowne Plaza Diegem

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