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Crowne Plaza Hotel Brussels Airport

4.0 of 5 Da Vincilaan 4, Diegem 1831, Belgium
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Certificate of Excellence 2014
Crowne Plaza Hotel Brussels Airport
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Crowne Plaza Hotel Brussels Airport
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486 reviews from our community

Traveler rating
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    56
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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King's Lynn, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent a very pleasant weekend here, on the 5/6th of December, with Newmarket Travel.Superb room facilities, king-size comfortable bed, 42" TV, full-size bath and power shower cabinet. Decent continental breakfast, albeit one that was tailored to the cost of the Newmarket package. I would definitely stay here again :-)

Was this review helpful? Yes
Taunton, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I took my girlfriend away for the weekend to see the Brussels and Bruge Christmas markets and our travel company put us up in the Crowne Plaza and i'm glad they did as they made a lovely weekend even more special. I had planned to propose to my girlfriend and made the hotel aware of this prior to arriving and... More 

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Jon J, Thank you so much for leaving such wonderful comments about our hotel. We were honoured to be part of this special moment in your life and we are very happy that we were able to contribute to a memorable engagement. We are already looking forward to welcoming you again in the future. Maybe to celebrate your 1st... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Situated a short shuttle bus journey from airport, this place had the feel of a business hotel - very functional but lacking sole. As with US chain hotels, everything is a little over priced. Service in bar was average but to be fair, there was a general strike in Belgium the next day so I think they were short staffed.... More 

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear GaryWhite063, Thank you for taking the time to review our hotel. We appreciate your feedback and we hope to be able to welcome you soon again. Best regards, Edward Kreft More 

Islington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a very good hotel for a night or two. The rooms are modern and large with big comfortable beds. The room is well provided for with an iron, ironing board, desk, chairs, table and desk. I stayed here for a conference and was comfortable. If you're doing something similar or need to be near the airport for an... More 

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear TimMcLoughlin, Thank you for taking the time to write such a detailed review. We really appreciate your feedback and we hope to be able to welcome you soon again at our hotel. Kind regards, Edward Kreft More 

Paris, France
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great stat in this hotel Check in , the room, the staff , the restaurant , the breakfast , check out Everything was just perfect Staff very friendly , not only trying but doing the best for you to feel good in the hotel What a pleasant stay Great job ! Will definitely come back

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear ibar999, Thank you for your excellent review. You made myself and our entire team very happy with your wonderful comments. We are already looking forward to offering you another warm welcome. Kind regards, Edward Kreft More 

Biggleswade, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a good hotel nice clean and modern, the rooms are spacious with everything you need, quick check in and friendly staff, breakfast is what you would expect, not much around the area outside was the only downside.

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear andrew b, Thank you for taking the time to review our hotel. We really appreciate your wonderful feedback and we are already looking forward to welcoming you soon again. Kind regards, Edward Kreft More 

Northwood, United Kingdom
Top Contributor
144 reviews 144 reviews
65 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 1 night after arriving on a late night flight. I got the hotel bus, which was easy to find and 5 mins later I was at the hotel. Check in was very efficient and friendly and I was impressed with the new, modern, sleek look of the hotel. My room was lovely, quite big and with... More 

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear aks120LasVegas, Thank you for reviewing our hotel and for sharing your wonderful feedback with us. We are already looking forward to welcoming you again upon your next visit to Brussels. Kind regards, Edward Kreft More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Never staying again.Horrible place. Service is terrible. No restaurant. No free internet. No shuttle There are better options closer to the airport. For the price this is the worst place to stay. They don't care about guests they are only waiting for flights to be canceled and airlines sending passengers.

Was this review helpful? Yes 1
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear MarkFly87, Thank you for your comments, which I've read with great concern. I would like to invite you to contact our Front Office Manager, Hans Berends, so that we can discuss your feedback. His e-mail address is: Hans.Berends@bruzm.crowneplaza.com. I am confident that the experience you had is not exemplary for the service we offer and I sincerely hope that... More 

Chester, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So this is an airport hotel and great super splendid first class are words you don't normally read. But the Crowne Plaza is definitely a step above the norm. Easy check in and options of upgrade at sensible price. I went for the Executive Sky Lounge upgrade to 6th floor. Internet, bar, breakfast all at no extra charge. Sky Lounge... More 

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Nicholas E, Thank you for taking the time to review our hotel and for recommending us. Your wonderful feedback made me verry happy and I will certainly share it with our entire team. It is great so see that you enjoyed your upgrade to our 6th floor and Sky Lounge so much. We are already looking foward to welcoming... More 

Llanelli, United Kingdom
Top Contributor
69 reviews 69 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights at the above hotel on 14th and 15th November when we went to see an Andre Rieu concert. We travelled with Newmarket holidays. Its a nice hotel, but we were very surprised that our rooms were not cleaned after the first night. We noticed that the beds had been made and towels changed, but bins had... More 

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear 813PatC, Thank you for taking the time to review our hotel. We really appreciate your feedback and we will certainly take it to heart. Hopefully we will be able to welcome you again during your future visits to Brussels. Best regards, Edward Kreft More 

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Additional Information about Crowne Plaza Hotel Brussels Airport

Address: Da Vincilaan 4, Diegem 1831, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Brussels Airport 4*
Number of rooms: 315
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Also Known As:
Crowne Plaza Brussels Airport
Crowne Plaza Diegem
Hotel Style:
#1 Business Hotel in Diegem
#1 Romantic Hotel in Diegem
#1 Luxury Hotel in Diegem

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