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Crowne Plaza Hotel Brussels Airport

#1 of 11 Hotels in Diegem
Certificate of Excellence
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Da Vincilaan 4, Diegem 1831, Belgium
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Crowne Plaza Hotel Brussels Airport
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584 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are visiting the offices nearby the hotel for business this hotel is a very convenient option. Excellent and reliable airport shuttle service. Quiet venue despite proximity to highway and airport. Spacious and very clean room. Friendly and helpful staff. Hotel management should consider increasing the number of positions at the front desk to prevent the long queues to... More 

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London
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Can't go wrong a very spacious hotel that is clean and modern. You don't notice the airport noise and its not a huge trek into Brussels. I did not eat at the hotel so can't comment on the food. There is a good running route and some nice grounds as well

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear simned01, Thank you for taking the time to rate and review our hotel. We appreciate your feedback and hope to be able to welcome you back soon. Kind regards, Edward Kreft - General Manager More 

Bahrain
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel several times in the last few years. It is purely a business hotel near Brussels Airport. The hotel is modern and clean. The check in was smooth. The rooms are fresh and comfortable. The bathroom is clean. The room has all the amenities that you require. The breakfast buffet was very good by European standards.... More 

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear AKHamad, Thank you for taking the time to rate and review our hotel. We really appreciate your feedback and hope to be able to welcome you back soon. Thank you for making us your preferred hotel when staying in Brussels. Kind regards, Edward Kreft More 

Wrexham, United Kingdom
Level Contributor
161 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights - close to airport with a v good shuttle from bus stop E on lower level beneath arrivals. Friendly efficient staff. Good large room which was quiet. Nice bar with good wine and beer and also excellent food selection. Good breakfast. Gym is nice but small. WOuld stay again for sure - really excellent

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear drpetter23, Thank you very much for taking the time to review our hotel and write such excellent comments about our services and staff. I hope to be able to welcome you back soon. Kind regards, Edward Kreft More 

Lancashire, UK
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very impressed in a recent one night stop over. Room was excellent , check in staff were superb . Very smart hotel . Well equipped room , dock for smart phones and very comfortable beds. Used the sat nav for directions and find out without any problems at all. There are a few office blocks nearby Would very happily stay... More 

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear bassetdog, Thank you very much for taking the time to review our hotel and write such excellent comments about our services and staff. I hope to be able to welcome you back soon. Kind regards, Edward Kreft More 

Horsham, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In transit from UK to Austria by coach four friends enjoyed all facilities which were all as one would expect in a 4 star airport hotel. Food even available up to 01.00hrs I believe ! Everything you could need in an overnight stay in bedroom and bathroom; tea, coffee etc towels good. Only downside (niggle) was the breakfast coffee machine... More 

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Richard A, Thank you for taking the time to review and rate our hotel. We are already hoping to welcome you soon again. Kind regards, Edward Kreft More 

Anloy, Luxembourg, Belgium
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Crown Plaza several times already. It is ideal when taking an early morning flight out of Zaventem. Rooms are great, staff very friendly. Complimentary shuttle to the airport makes it very convenient. Already booked the next stay ;)

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Claudia S, Thank you for recommending our hotel and writing such great comments :-)! We are already looking forward to your next stay with us. Kind regards, Edward Kreft More 

Denver, Colorado
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A very convenient to the airport. In addition there is a train station within a short walking distance from the back door. Front desk staff was very helpful when our reservations were screwed up. The apples in the lobby is a nice touch.

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear DA8026, Thank you for taking the time to write a review about our hotel. We are already looking forward to your next stay with us. Kind regards, Edward Kreft More 

Permatang Pauh
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 20, 2015

Everything about this hotel is excellent. The only minus thing is that we were not aware of a bus service servicing Zaventem train station to the hotel. We have to literally walk 1.1km from Zaventem train station to the hotel. If you can put notices at popular transportation landmarks near Crowne Plaza® Hotels worldwide, indicating all possible transport options to... More 

Was this review helpful? Yes 1
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Lokman, Thank you for taking the time to write a review about our hotel. We are already looking forward to your next stay with us. Kind regards, Edward Kreft More 

florida
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 15, 2015

Okay, I was hesitant to stay here, simply because of the prior negative reviews. But I had to be next to the airport, and they offered a free shuttle, and it was one night...how bad can it be? They must be reading the reviews on this site, because the entire experience was fabulous. The woman at check in was VERY... More 

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear joybuyer, Thank you for taking the time to write such a detailed review about our hotel and for leaving such wonderful feedback. It was a true joy reading through it and I will certainly share it with my entire team. We are already looking forward to your next stay with us. Kind regards, Edward Kreft More 

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