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Crowne Plaza Hotel Brussels Airport

#1 of 11 Hotels in Diegem
Certificate of Excellence
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Da Vincilaan 4, Diegem 1831, Belgium
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Crowne Plaza Hotel Brussels Airport
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Crowne Plaza Hotel Brussels Airport
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537 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for one night on a business trip. On entering the building it has an impressive look and feel with massively high open space. Great location near to the airport accessible with a free shuttle bus every 20 mins. Bedrooms well furnished to high standard and filled mini bar, good large LCD tv and tea and coffee facilities.... More 

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LEEDS, UK
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently stayed at the Crowne Plaza in Diegem (18-20 March 2015), near Brussels. My visit was a two day business trip to a Cold Chain Symposium meeting within the hotel and my first experience here. The function was set out in the whole foyet area with business stands encircling the hotel entrance. A large conference room to the left... More 

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Tonsberg, Norway
Top Contributor
96 reviews 96 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Crowne Plaza Hotel Brussels Airport is a very nice place to stay on a business trip. Fairly large room and bathroom, with a bathtub. Nice bed. Working desk, free wifi. Not to much noise from other rooms. Very tasty club sandwich in the bar. Also nice food in the downstairs restaurant. Great breakfast!

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear JohnFromNorway, Thank you for reviewing our hotel. I am happy to read that you've enjoyed our services and facilities. I hope to be able to welcome you back soon. Kind regards, Edward Kreft More 

Stuttgart
Contributor
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel and very good for a business traveler. There is a shuttle to the airport from where one can get to the city with local trains. The gym is fine, the bar is nice and the breakfast buffet is really good. Rooms are comfortable, wifi is good. Nothing to complain about.

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear AljarreauStuttgart, Thank you for taking the time to review our hotel. I am happy to read all your nice feedback about our hotel and I am already looking forward to welcoming you back soon. Kind regards, Edward Kreft More 

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is decent and has nice facilities. The rooms are clean and quite specious which I really liked. It's a real airport hotel, so not very easy to get into the city centre and a taxi is quite expensive. Also the personel of the hotel was friendly and service minded.

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear FlopF, Thank you for taking the time to review our hotel. We are happy to see that you've enjoyed our hotel and its facilities. Hopefully we will be able to welcome you back soon. Kind regards, Edward Kreft More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent customer service. They ensures the cleanliness, safety, daily needs and customer preferences. I was wondered when I saw that they try to ensure that customer gets good sleep to avoid any stress. They put a this works kit in the room for the customers so that they can use it to get comfortable sleep. Really amazed.

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear amitp263, Thank your for taking the time to leave such wonderful comments about our hotel. It is great to read that you've enjoyed our sleep aroma kit so much. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft More 

1 review
4 of 5 stars Reviewed 1 week ago

Everything is good except the position. Hotel gym is nice, same restaurant is used to serve dinner and breakfast. Very short dinner menue, but food is really good. Rooms are nice and spacious. Bathroom has both shower and bath. Waiting time for the hot water since tap opening is app 5 mins, so if you're not familiar with the procedure,... More 

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Jolien V, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Milan K, Thank you for taking the' time to review our hotel. We really appreciate your detailed feedback. We hope to be able to welcome you soon again in our hotel. Kind Regards, Edward Kreft General Manager More 

Bruges
Top Contributor
68 reviews 68 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looked last-minute for Park and Fly hotel around Zaventem, and found Crown Plaza as topdeal. I did stay in IHG hotels for a long period ago, and so pleased again to have a really great IHG hotel experience in this hotel. Reception desk very friendly and helpful (and they speak Dutch !), rooms, accomodation, etc very satisfied. I can benefit... More 

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear djdave, Thank you for taking the time to review our hotel. I'm happy to read that you enjoy staying with IHG Hotels and that you've enjoyed our hotel in particular. We are already looking forward to welcoming you again. Kind regards, Edward Kreft More 

Toton, null, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, loved the room, the bed, the shower, the TV stations available, the view of the aeroplanes with no noise (must have triple glazing), the hot chocolate and the friendly, helpful staff. I am coeliac and must be gluten free and I would appreciate nicer bread and more imagination in creating tastier alternatives.

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Sheila N, Thank you for taking the time to write such nice comments about our hotel and your recent stay with us. We really appreciate your feedback. Please do not hesitate to inform us in advance on your future stay so that our chef can prepare you a nice gluten free breakfast. We are looking forward to welcoming you... More 

Ghent, Belgium
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ideally situated hotel for an overnight stay before or after flying from Brussels Airport. Nicely appointed rooms with soundproofed windows. Good park-and-fly formula. Only one remark : the - kind and helpfull - reception staff are not able to speak Dutch, unacceptable for a hotel of this category in Brussels.

Was this review helpful? Yes
CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Gudrun J, Thank you for taking the time to review our hotel. We are happy to see that you've enjoyed your stay with us. Hopefully, we will be able to welcome you back soon. Kind regards, Edward Kreft More 

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