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All 11 Diegem hotels

Crowne Plaza Hotel Brussels Airport

4.0 of 5 Hotel   |   Da Vincilaan 4, Diegem 1831, Belgium
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Crowne Plaza Hotel Brussels Airport
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82%
Ranked #1 of 11 hotels in Diegem
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
MAtraveler123 Massachusetts
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364 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Massachusetts
Contributor
14 reviews 14 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My stay at the Crowne Plaza was good but not great. It was closely located to both the airport and company I was visiting. The hotel is very nicely appointed. The lobby was comfortable and spacious. The rooms were very clean and the bed comfortable. The television had a multitude of channels in a variety of languages so it was... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear MATraveler 123, Thank you very much for taking the time to write such a detailed review about your recent stay with us. It is a pleasure to read all your lovely comments about our hotel and its facilities. However, we regret to hear that you also had some unpleasant experiences during your stay with us. We certainly want to... More

Kiev, Ukraine
Contributor
20 reviews 20 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is very convenient if you are just in Brussels for 1 night stop, if you are not a smoker, not a drinker, not a guy who needs any help, person who can do it all on his own. I guess I general concierge is not much concept in Western Europe which should be when they charge a bomb... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Adnan Mustafa S, First of all ,we would like to thank you to have chosen Crowne Plaza Brussels Airport. Our sincere apologies to have let you down during your stay. We certainly want to represent the Crowne Plaza brand and professionalism throughout the whole hotel in all small details. Therefore, your feedback is taken seriously and will be taken... More

Brazil
Top Contributor
52 reviews 52 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

It is a crowne plaza with no surprizes. It is meant for business travellers and it delivers what business travellers expect. The service is good, the staff is helpful and efficient. The rooms are clean, spacious with a comfortable bed and functional furniture including ironing table, hair dryer, minibar, working table, docking station for smartphones and so on. Ask for... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear bmelo, Thank you very much for taking the time to review our hotel. It is great to read that our staff and our services were able to fulfill all your needs and meet your expectations. We are already looking forward to welcoming you soon again. Best regards, Edward Kreft More

London, United Kingdom
Top Contributor
98 reviews 98 reviews
16 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 1 week ago

Arrived at 23:45 after a flight that was delayed for two hours. I was told that there was no room for me, despite the fact that I had booked well ahead of other colleagues who were already in their rooms. I had to kick up an absolute stink, at which point a room materialised. NOT what you want after a... More

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CrowneHotel, General Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Suki B, Firstly, I would like to thank you for your feedback on this unfortunate experience which we intend to rectify to the fullest on your next stay. Our Hotel has always valued its association with its customers and hence in this case, your feedback about your last experience with us is of high value. As a Crowne Plaza... More

Noida, India
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel , fantastic location , walking distance to the main area of shopping , neat and clean , good food , very courteous staff , extremely safe , good value for money , must plan a stay in this hotel any time visiting brussels

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Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear 09042014, Thank you for reviewing your recent stay with us. It is a pleasure to read such excellent comments about our hotel! We are already looking forward to welcoming you soon again. Kind regards, Jolien Van Hove More

Lahr, Germany
Top Contributor
163 reviews 163 reviews
58 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've been here again twice since my last positive review in OCT 2013 and can basically confirm my experiences noted there. With one (for me) important exception: The last 2 times I've asked - like always - for a non-smoking room and got both times a room which was stinking for smoke and neutralizing sprays - inacceptable! Quality control doesn't... More

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Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Dils2003, We would like to thank you for taking the time to comment your stay in our hotel and sending us your feedback. Our Hotel has always valued its association with its customers and hence in this case, your feedback about your last experience with us is of high value. Please accept our sincere apology for all the inconveniences... More

Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a week here recently for work recently, and overall I enjoyed my stay. I'll break the review down into sections to make it a bit easier to follow. Room: Plenty of room (I had a standard room) including a large bathroom, huge bed, and the standard sitting table & desk. The minibar in the fridge automatically charges items... More

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Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Velophile, Thank you very much for taking the time to write such a detailed review about your recent stay with us. It is a pleasure to read all your lovely comments praising our hotel and its facilities. However, we regret to hear that you have had some unpleasant experiences with our Front Desk. We certainly want to represent the... More

Le Roeulx, Belgium
Top Contributor
70 reviews 70 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Already reviewed previously and gave a low rating due to the restaurant. Stayed there again. Must say that I'm very impressed with the hotel. Quality of the room, fitness center, service, and the breakfast is exceptional. Haven't tried the dinner menu again. Hope they fixed. Would be remiss if I didn't improve my rating based on my second stay. Highly... More

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Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear SeanB_10, Thank you very much for again taking the time to review your recent stay with us. We are excited to see the huge improvement in your score and the lovely comments about our hotel. It is great to read that we were able to show you the true value of our establishment . Hopefully, you will have the... More

London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It's a hotel, based near the airport, obviously aimed at the business traveller. What makes it a little different is that all of the staff were polite and helpful, all with a smile. The hotel was clean, good facilities, with stupidly priced food. Wouldn't stay here forma personal trip, but for business it's spot on.

Was this review helpful? Yes
Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear AnthonyDB, Thank you for the time you took to review your stay at our hotel. We are delighted to read that we can distinguish ourselves from other airport hotels with our friendly and helpful staff! We are already looking forward to welcoming you again on your next business trip. Kind regards, Jolien Van Hove More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff is very friendly and helpful when needed. We got to meet a very nice employee at the restaurant whose name is Ninay. He took care of us very well and even arranged for us to have Halal food at the restaurant which I very much appreciated

Was this review helpful? Yes
Jolien V, Guest Relations Manager at Crowne Plaza Hotel Brussels Airport, responded to this review

Dear Hamibben, Thank you for taking the time to review your recent stay with us. It makes us very happy to read such lovely comments about our staff! We strive for being one step ahead to exceed our guest's expectations. We are already looking forward to welcoming you soon again. Kind regards, Jolien Van Hove More

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Additional Information about Crowne Plaza Hotel Brussels Airport

Also Known As:
Crowne Plaza Brussels Airport
Crowne Plaza Diegem
Address: Da Vincilaan 4, Diegem 1831, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Diegem
#1 Business Hotel in Diegem
#3 Family Hotel in Diegem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Brussels Airport 4*
Official Description (provided by the hotel):
Just a stone's throw away from Brussels National Airport, Crowne Plaza Brussels Airport has it all! Surrounded by the Corporate village, home of many intl companies HQs, alongside the ring leading to all European cities and flattered by a beautiful 3HA park, Crowne Plaza Brussels Airport is the ideal place to be, being for business or leisure.Combining professional conferencing, 1st class equipment and personalized service is a MUST for us. Our 315 rooms (incl. club rooms and suites) are the perfect haven of peace. Furnished with state of the art equipment on top of all standard facilities, our rooms will certainly fit your need for tranquillity to work or relaxation after work. Staying with us for leisure? No problem, enjoy the comfortable furniture and great bathroom, sit back and relax!Stay connected to the world, using our WIFI high speed internet connection in the lobby and conference room. Should you need privacy, high speed internet is as well available in the rooms.Taste one of our delicious, home made dishes in the restaurant and whenever the weather allows it, try one of our finger licking BBQ. Just thirsty? Try one of our famous Belgian beers in the bar.If you are looking for a meeting space, we certainly have what you are looking for. With many possibilities, our 900m of meeting facilities, all with daylight, will certainly fit your requirements ... more   less 
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