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NH Brussels Airport

#3 of 11 Hotels in Diegem
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De Kleetlaan,14 | Airport Area, Diegem B-1831, Belgium
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NH Brussels Airport
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510 Reviews from our TripAdvisor Community

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Traveler rating
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    108
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (168)
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Harrogate, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on the way back from a coach trip to Bavaria with Shearings. Our expectations weren't high as we had just spent a week in a pleasant but basic hotel in Bavaria, and a dreadful hotel on the outward journey. However, this hotel was great. There was every amenity possible. The rooms were large with the most comfortable... More 

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear guest, Thank you for your feedback regarding your last stay with us! It is a huge pleasure to learn that you enjoyed your stay at our hotel. Nice to hear the pleasant feedback about our beds, we recently changed all the beds and mattresses in the entire hotel. Indeed, although we are closeby the airport, the hotel is really... More 

Dayton, OH
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were flying out of Brussels and stayed at the NH Brussels Airport the night before. It is very close to the airport and they have shuttle service, which makes it convenient. The hotel is also directly across the street from a train station. We got in in the evening and the helpful staff gave us directions on how to... More 

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear guest, We would like to thank you for your comments about your last stay. What a pleasure to read your positive feedback! The hotel is indeed situated very close to the airport, and on the other hand you can easily reach downtown Brussels with the train. We hope to welcome you again at NH Brussels Airport! With best regards,... More 

Mount Vernon, Washington
1 review
5 of 5 stars Reviewed 1 week ago NEW

Absolutely the best hotel we stayed at during our travels in Europe..The service was wonderful . The food was the best for the euro Just a wonderful stay We didn't want to leave because it was such a wonderful experience

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear guest, Thank you so much for you very nice review! It is a huge pleasure to learn that you had a perfect stay with us and that you truly appreciate our service! Always welcome back at NH Brussels Airport. With kind regards, Bart Rottiers Hotel Director More 

Nagoya
1 review
5 of 5 stars Reviewed 1 week ago

I could not ask hotel person to call taxi when the hotel reception was very crowded. Please make a consierge desk anytime........ In addtion, I have not received welcome sparkling wine bottle. (I already registered NH Rewards) How to get welcome rewards?

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear guest, Thank you for writing your review on Tripadvisor. Sorry to hear that you were not able to ask the reception for the taxi. Don't forget to ask next time your welcome bottle at the front office. We will be more then pleased to give it to you. We hope to welcome you once more at NH Brussels Airport!... More 

Mol, Belgium
1 review
5 of 5 stars Reviewed 1 week ago

Great room. Modern and fresh. Love the bathroom; very smart design. We just had 1 night because of early flight next morning. If it was situated in holiday surroundings we would certainly book for a week of more!

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear Sir, Thank you for reviewing us on Tripadvisor! We are so glad to read that you had a nice stay with us! We do hope to welcome you once more at NH Brussels Airport. With best regards, Bart Rottiers Hotel Director More 

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

The staff was wonderful, breakfast was delicious and the rooms were beautiful. I loved how simple they were. The staff greeted me with a smile and were very accommodating. I would recommend someone stay here. It was right by the airport and you could walk to town center. If you needed to get anywhere proximal, it was all a short... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear guest, Thank you for taking the time to write this review on Tripadvisor! We are pleased to read such a positive feedback about your stay. It's truly nice to read that you appreciate our staff! We hope to welcome you once more at NH Brussels Airport. Kind regards, Bart Rottiers Hotel Director More 

Singapore
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I was checked into this hotel to save time for a morning flight (which is perfect). However, the room was totally disappointing. The frame of the door was falling apart, the latch of the door was not secure. During my one night stay, the 'art' piece fell off from the wall. Otherwise, this hotel would have score a pass for... More 

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear Sir, We would like to thank you for your review regarding your last stay at NH Brussels Airport. I am sorry to hear that the room was not up to your expectations. We will inform the technical department regarding the problem in the room. As well we will take your comments up with our shuttle driver regarding the fact... More 

Ottawa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I booked my stay here shortly after I landed in Brussels for an overnight layover. I chose it mainly for its free airport shuttle. Unfortunately, I made the mistake of going to another hotel with a similar name. Fortunately, the other hotel's staff member offered to drive me over for free. When I got to NH, Henry at reception was... More 

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear Guest, Thank you for your comments about your last stay at NH Brussels Airport. It is a pleasure to read that you had a nice stay with us! We will ensure that your nice and positive feedback about Henry will be shared with him! We do hope to welcome you once more at our hotel. With kind regards, Bart... More 

Exeter
Top Contributor
112 reviews 112 reviews
40 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As might be expected from an airport hotel, the Hotel NH Brussels airport is in the middle of nowhere. Situated right by the Diegem railway station, there seems to be nothing but hotels on one side of the tracks and a purely residential area on the other. It's not far to walk to the gothic Sint Catharinakerk and on into... More 

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear Guest, We would like to thank you for your review regarding your last stay at NH Brussels Airport. The hotel is indeed situated very close by the airport and in a businesspark. Downtown Brussels is only 15 minutes away by train, which the trainstation Diegem is just situated accross our hotel. I am sorry to hear that your stay... More 

Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here because it was close to where we were working, other than its proximity to the airport I don’t know why else you would choose it. A perfectly acceptable business hotel; quiet enough, comfortable enough, clean enough, unremarkable really. The staff were friendly, food and drinks overpriced and breakfast service slightly struggling to cope, so everything normal.

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear Guest, We would like to thank you for leaving your feedback on Tripadvisor. We hope to welcome you once more at our hotel! With kind regards, Bart Rottiers Hotel Director More 

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