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NH Brussels Airport

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De Kleetlaan,14 | Airport Area, Diegem B-1831, Belgium
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NH Brussels Airport
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NH Brussels Airport
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478 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Abingdon, Maryland
Contributor
19 reviews 19 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel with spacious, comfortable, clean and quiet rooms. Breakfast is average (scrambled eggs are a bit runny & the bacon could be cooked a bit more and the waffles need to be put in toaster to heat them up). My concern is the requirement to phone for a shuttle during non-peak hours (1pm). My cell... More 

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear, We would like to thank you for review about your last stay at NH Brussels Airport! It is a nice to hear that you liked the comfort of our rooms and the staff at the hotel. Regarding the shuttle service we offer the transport between the hotel and the airport following a fix schedule. As between 13h and 17h... More 

Mauritius
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked that hotel for a business trip in Brussels. We chose the proximity with the airport so as to be able to get to our rooms quickly after 14 hours flight. Unfortunately we had to wait for more than one hour for the hotel to send us a transport in spite of the fact that we booked well in... More 

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear, Thank you so much for writing a review about your last stay at NH Brussels Airport! We are glad to read that you liked the situation of our hotel. Regarding the shuttle we are working with a fix schedule. In case you are arriving in the afternoon, you have to call the hotel and then we will send the... More 

Oosterbeek, The Netherlands
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An NH Hotel is like a guarantee for a good night's sleep at a competitive price. I can vouch for this hotel for the transit passenger. My room was quiet, tastefully modern, with all the comforts, efficient and clean. The shuttle was not available on the night I arrived but I called the hotel (as the sign suggested at the... More 

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear, First of all we would like to thank you for leaving your feedback on Tripadvisor! We are glad to learn that you liked the comfort of our rooms and our free shuttle service between the hotel and the national airport. Our hotel is indeed situated in a business park very close the airport. Just accross our hotel there is... More 

Somerset, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We waited the hotel shuttle bus at the airport for more than 2 hours in chilly weather. The shuttle bus schedule is quite irregular and sometimes the shuttle bus is not available at all and you have to call the hotel to arrange transportation.

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear Guest, Thank you very much for your reply on Tripadvisor. We appreciate your comments about our shuttle. I am sorry to hear that our shuttle transport did not meet your expectations. We are working with a fixed schedule during the week and on Sunday evening. During the day there is no shuttle between 13h00 and 17h00 but then you... More 

ARLINGTON
Top Contributor
84 reviews 84 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Extremely comfortable, functional, and pleasingly furnished room in good location, just across from station whose trains will take you into Brussels without the extra fee incurred at the airport station. Staff can be helpful, but you may need to be persistent, which seems odd in a property that is obviously trying to serve an international business clientele. For example, the... More 

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear, First of all we would like to thank you for writing a review on Tripadivsor. Your feedback and comments are highly appreciated! We are glad to hear that you liked the comfort of our rooms and the situation of the hotel. Indeed, in order to reach the center of Brussels you only have to take the train for 20... More 

Izegem
1 review
5 of 5 stars Reviewed 2 weeks ago

I used the sleep and fly option, and this is a great value for money. I have used it many times in the past, and the service is excellent each and every time. I highly recommend this hotel : great rooms ( size-wise, equipped-wise, quiet, clean), wonderful service, great breakfast buffet.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear, Thank you so much for writing you feedback on Tripadivsor. Your comments are highly appreciated! We are glad to read that you really liked our Park, Sleep & Fly arrangement. It is indeed a great way to start your holiday! We hope to welcome you back soon at NH Brussels Airport! Kind regards, Bart Rottiers Hotel Director More 

Round Rock, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Very convenient and free shuttle service to and from the airport. Call the hotel for arrivals after 2:00 pm and they will send the shuttle. Nice restaurant and bar area, no need to leave the hotel for an overnight stay.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear Guest, We would like to thank you for leaving your review on Tripadvisor. Your positive comments are much appreciated by us! It is a pleasure to learn that you liked our shuttle service and of course our restaurant and bar! We hope to welcome you back at NH Brussels Airport! With best regards, Bart Rottiers Hotel Director More 

Winnipeg, Canada
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent service! Wondering if anyone can tell me how I can order Soft Mask which is a conditoner the hotel provides? The machine to get tickets for the train going downtown wasn't working. Overall, the hotel was very clean, just got new mattresses and had a great breakfast. It was very close to the hotel, great location. Staff were very... More 

Was this review helpful? Yes 1
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear, What a pleasure to read your positive comments on Tripadvisor! Thank you so much for your great feedback. We are pleased to read that you liked our hotel in general. We indeed recently changed the beds and mattresses in the entire hotel in order to improve the comfort for our guests. We hope to welcome you once more at... More 

Brussels, Belgium
Top Contributor
62 reviews 62 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for a 1 night stay since we had an early flight in the morning. Check-in was fast and friendly. Rooms are fine for a one or two night stay. They are clean with a big bathroom. Bed was comfortable and the rooms are soundproof. We went down to the bar/restaurant for dinner. Service was a bit... More 

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear Guest, Thank you so much for leaving your review on Tripadvisor. Your comments are highly appreciated by us! We are glad to learn that you liked our Park, Sleep & Fly arrangement! We offer indeed always the shuttle free of charge. When outside the fixed hours, we will arrange a taxi free of charge for our guests! We hope... More 

Antwerp, Belgium
Top Contributor
227 reviews 227 reviews
59 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Right outside the Diegem station, the hotel offers large rooms, nice bathroom and quiet location. If you are lucky you can get a room for 80 euros or less which is a very good price for the service offered. Free shuttle or taxi service will take you to the airport, arrange it with the reception in advance. We did not... More 

Was this review helpful? Yes
Bart R, General Manager at NH Brussels Airport, responded to this review

Dear, First of all we would like to thank you for leaving your comments regarding your last stay at NH Brussels Airport! It is a pleasure to read that you liked our comfortable rooms and our quiet location. We appeciate as well your comments about the shuttle. We offer indeed always the transport between the hotel and the national airport... More 

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