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Novotel Brussels Airport

#4 of 11 Hotels in Diegem
GreenLeadersBronze level
3.0 of 5
Hotel website
Da Vinci Laan 25 | Bedrijvenzone Diegem-Vuurberg, Diegem 1831, Belgium
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Novotel Brussels Airport
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Ranked #4 of 11 Hotels in Diegem
GreenLeadersBronze level
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672 reviews from our community

Traveler rating
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    328
    153
    35
    16
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195
165
74
219
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Contributor
18 reviews 18 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Free Shuttle bus every 20mins or so to airport, comfortable bed though pillows a bit hard. Buffet dinner reasonably priced, and good range of food for breakfast. Free wifi with good speed. Room had a nice view to park area. Very quiet despite proximity to airport.

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Amsterdam, The Netherlands
Top Contributor
99 reviews 99 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Fairly close to the airport, but inconvenient for a city visit, as the taxi is a 50 EUR ride and public transport takes long and requires many connections. Good for an overnight stop for early or late flights.

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patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij... More 

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was very good - good service and the rooms are large and new. The hotel is very close to the airport but is outside the city, very convenient for flights. The wifi was good. And the price was good.

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patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij... More 

Venice, Italy
Top Contributor
83 reviews 83 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Despite using quite often the Novotel (because of having 2 kids) the choice for this one came along with one of those ugly early low cost flights.....The Novotel standard is always a guarantee of a certain level, this one showed a newer design in the rooms , unfortunately a place for suitcases (bench) was forgotten, so we had to place... More 

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patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij... More 

Huntersville, North Carolina
Top Contributor
116 reviews 116 reviews
48 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The good: Shuttle every 30 min - check BRU location - check Solid wi-fi - check Rainfall shower spigot - check Windows that open - check Helpful staff - check (seems mixed reviews by others, but I had no issues) Good food in the bar - check Firm bed Accurate room temperature control Added security of room key access for... More 

Was this review helpful? Yes 1
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij... More 

Amsterdam, The Netherlands
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel really in the middle of nowhere, you need a car to get here unless you are coming from the airport. The hotel has a shuttle bus to and from the airport. The rooms are basic, a bit dated and have seen better days. For one night stay it does the job. What the hotel lacks the staff make... More 

Was this review helpful? Yes 1
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij... More 

Grande-Anse
Top Contributor
74 reviews 74 reviews
48 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night for stay over flight rooms well laid out and clean Good wi-fi Friendly staff Breakfast had everything and the hot breakfast was hot not warm Coffee machine had many choices of coffees and we're working effortlessly Lady taking care of breakfast area was top notch and focused on her job 99euros for room and breakfast... More 

Was this review helpful? Yes 2
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij... More 

Sweden
Top Contributor
165 reviews 165 reviews
44 hotel reviews
183 helpful votes 183 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Great having shuttle from airport, and it is very close, only 5 min away. Spacious Hotel with warm welcoming entrance. Only 2 guests to check-in, so little waiting to count on, late arriwal so I was tired and just wanted to go to bed, early flight next morning. But suddenly new guy showed up and started my check-in. But than... More 

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patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij... More 

Denton, Texas
Top Contributor
51 reviews 51 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Location is great, close to the airport. From the airport you can take a train to pretty much everywhere.. Antwerp, Brugge, Brussels Central Station, etc. so that is pretty convenient. Shuttle has a set schedule but it cannot always be 100% reliable. We were one of the lucky persons to arrive at the airport and see a sign to call... More 

Was this review helpful? Yes 1
patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste Klant, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij... More 

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