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All 11 Diegem hotels

Novotel Brussels Airport

3.0 of 5 Hotel   |   Da Vinci Laan 25 | Bedrijvenzone Diegem-Vuurberg, Diegem 1831, Belgium
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Ranked #3 of 11 hotels in Diegem
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A recent review
4 of 5 stars reviewed yesterday
L M W Warboys Cambridgeshire
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538 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Warboys Cambridgeshire
12 reviews 12 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a large hotel, modern and clean. My room was a double just for myself and there was plenty of cupboard space.A nice touch was the fridge, but it lit up at unexpected times during the night.There was also a safe and mini bar neither of which used. There is a kettle and tea and coffee but only paper... More

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Senior Contributor
30 reviews 30 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel as part of a Leger Holiday so it wasn't our choice. The hotel is not suitable as a base for sightseeing in Brussels as you need to use the train to and from the airport and the hotel's free shuttle bus as your mode of transport, which can be a pain, especially as there are... More

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Senior Contributor
31 reviews 31 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

I originally thought this hotel was too out of the way to experience Brussels, but we needed to be close to the airport with a reliable shuttle at odd hours. The rooms are nice and new-feeling and the unit is just big enough. You cannot hear the jets or traffic outside.The shuttle will take you at any hour and we... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

i was on transit and had to spend a few hours near the airport. chose to stay here as i am an Accor Advantage member. the staff was very cold on check in and things just worsened when i entered the room. this was probably the shabbiest room that i have been in and i am sure that it wasnt... More

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Antwerp, Belgium
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is close to the airport, price is good and you have no noise from the planes. the rooms a clean and big and you have a bar what could be noisy, mostly with some tourists. the shuttle is good organised, only if you want an early one (before 6am) than the hight staff is not so effective. but... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is really close to the airport. The free shuttle picks you up at ground 0 and it runs frequently. Our check in was quick and pleasant. The staff was very friendly and helpful. The kids got treats and the hotel is very family friendly. The room is nice size. The TV has mostly news related channels. The bathtub... More

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Hamilton, Canada
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we had to spent a night just before the plane - and it was a pleasant stay. Big room, separate shower and toilet... Their restaurant surprised us having an all-you-can-eat option for their buffet, and there selection was perfect. No noise from the airport, in case you wonder. As we were leaving early morning they had a free shuttle to... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

OK hotel for people travelling to/from airport. Free shuttle bus to/from airport, too far away to walk. Outdoor swimming pool not heated, for summer use only. Nice restaurant/buffet and bar area. Excellent service.

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patrick m, General Manager at Novotel Brussels Airport, responded to this review
Google Translation

Beste, Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs. Uw opmerkingen zullen wij overbrengen... More

1 review
3 of 5 stars Reviewed 2 weeks ago

We waited 25 minutes for shuttle from airport to hotel, finally got ride from another hotel. Leaving hotel not much better, only 8 people on vehicle. Came down at 7 am, already 16 people waiting. UGH!

Review collected in partnership with Novotel Hotels

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patrick m, General Manager at Novotel Brussels Airport, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to tell us about your experience at Novotel Brussels Airport. Novotel Brussels Airport offers a free shuttle service to and from Brussels Airport. The shuttle bus operates every 20 minutes from 6am to 11pm, and upon simple request outside these normal operating hours. We regret that you had to wait... More

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Additional Information about Novotel Brussels Airport

Address: Da Vinci Laan 25 | Bedrijvenzone Diegem-Vuurberg, Diegem 1831, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Brussels Airport 3*
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Also Known As:
Novotel Brussels Airport Hotel Diegem
Novotel Hotel Brussels Airport
Novotel Diegem
Novotel Hotel Diegem
Diegem Novotel

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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#1 Green Hotel in Diegem #2 Romantic Hotel in Diegem
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Official Description (provided by the hotel)
The Novotel Brussels Airport hotel is located 30 min by train from the centre of Brussels. This 3 star hotel is the ideal base for a business trip to the Belgian capital or to the Heysel Exhibition Park. Connected by a free 24 hr shuttle to Brussels Airport, the hotel features 209 modern and comfortable rooms, plus 9 modular meeting rooms and a fitness centre. The bar and restaurant, open until midnight, boast views of the garden and swimming pool. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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