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Ibis Brussels Airport

3.0 of 5 Bessenveldstraat 17, Diegem 1831, Belgium
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Ibis Brussels Airport
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Ibis Brussels Airport
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338 reviews from our community

Traveler rating
    22
    118
    135
    44
    19
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28
91
64
159
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Top Contributor
91 reviews 91 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our last stop after a week's tour around Belgium and Germany. The rooms were adequate if small, but my king-size bed was very comfortable. There was just enough space between the wall and the bed for me to walk, or turn my suitcase sideways to roll to the door. No carpet was my major complaint about the room.... More 

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Cedar Knolls, New Jersey
Top Contributor
56 reviews 56 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Chose due to being close to airport. Not much in the area but the tram to city center is close by. Nice modern room with TV but no English Chanel's . Breakfast available. Staff was friendly and check in was efficient. Free shuttle to the airport on a frequent time schedule.

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Amsterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Location and staff friendliness are the only two positive things I can mention here. The rooms and other areas need an update! Noisy, not so clean and very outdated. Skip the breakfast and go for dinner somewhere else! Van der Valk better option, same price. Bad wifi connection in rooms!

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NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review
Google Translation

Beste meneer OttoNL, Wij stellen uw feedback over uw verblijf in ibis Brussels Airport erg op prijs. Het is altijd... More 

Hartlepool, United Kingdom
Top Contributor
63 reviews 63 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a business meeting on Monday morning so flew in Sunday evening, I arrived about 9pm to find I had missed the last shuttle, 20 Euros for a taxi. The room was standard and adequate, though I am not sure how they get towels that thin. I opted for the breakfast was was self service and OK for price.

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NilsPicqueur, DEPUTY MANAGER at Ibis Brussels Airport, responded to this review

Dear mister Alan T, We very much appreciate your comments regarding your stay at the ibis Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Greenwood, Arkansas
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is 15 min from the airport with a free shuttle every 30 min. It has good wifi and a business computer and free printing. The room is basic, kind of small. No nearby restaurants except hotel bar and restaurant. It's ok but I will look for more comfort and bigger room next time. I booked at the last... More 

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NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear madam mari D, I was delighted to read that you enjoyed your stay at Ibis Airport and also the arrangement Park, Sleep and Fly. We look forward to having you back with us very soon. Kind regards Nils Picqueur Deputy Manager More 

Toronto, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here because we had an early morning connection at the airport. Firstly, it is quite expensive in a taxi even though it is a 5 minute drive. next time I would pay the price to stay at the Sheraton at the airport. The hotel is run down and feels like a dorm. It wasn't clean and they don't... More 

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NilsPicqueur, Deputy Manager at Ibis Brussels Airport, responded to this review

Dear mister Nadievan, Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Orlando, Florida
Top Contributor
64 reviews 64 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was not the nicest hotel, but certainly adequate for the price. Located close to the airport, with a free shuttle. I wish I hadn't read all of the terrible reviews. I ended up eating gross fast food at the train station, but they offer food 24 hours that sounded pretty good. Next time.

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NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear Magsonthemove, May I offer my sincere thanks for your kind comments about your stay at Ibis Airport. It is trough feedback such as yours that we are able to maintain the quality of our service and your feedback inspire us to strive harder. Once again, many thanks and I will be glad to welcoming you again very soon. Kind... More 

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Additional Information about Ibis Brussels Airport

Address: Bessenveldstraat 17, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Brussels Airport 3*
Number of rooms: 98
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Also Known As:
Ibis Brussels Airport Hotel Diegem
Ibis Hotel Brussels Airport

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