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Ibis Brussels Airport

Bessenveldstraat 17, Diegem 1831, Belgium
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Ibis Brussels Airport
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394 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Luxembourg City, Luxembourg
Top Contributor
341 reviews 341 reviews
92 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 1 week ago

The wrost Ibis I have used during last 5 years. In 2009 the restaurant was open including Saturday and Sunday. Currently not. Only light meals. The car parking is now at 9.00 Euros for just one night or one week.!! In 2009 was 1.00 Euro for one night. Strange arrangement. Airport transportation is only up to 10AM and from 5PM.

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Chania
Top Contributor
68 reviews 68 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel last night on a stopover in Brussels and was very surprised. From the outside it looks somewhat scruffy but inside it is very comfortable, the booking in process was quick and efficient, the staff very friendly and I was even offered a wake up call. The rooms are not over large and lack tea and... More 

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Herford, Germany
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed one night at Ibis budget next to Ibis . No restraunt in budget so went next door to Ibis to use there's 10m walk. Nice dining room, friendly staff, beer cold but the food terrible. I order carpaccio of beef to start, it came nicely dressed in salad, but the meat was still frozen. I mean not just cold... More 

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Travelers are raving about these Diegem hotels

Lydd, United Kingdom
Top Contributor
102 reviews 102 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

With IBIS hotels, you generally know what you are going to get. With "airport" hotels, the same applies. So, in many respects, the IBIS Brussels Airport Hotel did not disappoint. Clean, functional rooms, toiletries nailed to the wall and a bar full of people who would all rather be somewhere else. The location is close to the airport but in... More 

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Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having read a lot of negative reviews on this site I was unsure what to expect from this hotel. In the event I stayed there 3 days & was pleasantly surprised. The staff spoke excellent English & were polite & efficient. My room was not huge, but certainly large enough with a double bed, clothes storage space and a desk... More 

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Top Contributor
56 reviews 56 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 9, 2015

Generally not too bad but... shuttle connection to the airport quite fast reception service but very cold in contact . you get the feeling that if any problem occurs they do not help much ( maybe it is just an impression) room rather used but still acceptable advantage free Internet snack and drink machine in the reception hall not noisy... More 

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NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear mister Michal G Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

The Hague
Top Contributor
76 reviews 76 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed March 23, 2015 via mobile

Stayed here many times whilst attending meetings in the businesses and HQs nearby. Compared with other hotels in the area, I have always found this hotel good value and reliable. The hotel is functional, clean (at least it always has been when I have stayed there), with friendly polite staff... And a little bar that provides a location for a... More 

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NilsPicqueur, Deputy Manager at Ibis Brussels Airport, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

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