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All 11 Diegem hotels

Ibis Brussels Airport

3.0 of 5 Hotel   |   Bessenveldstraat 17, Diegem 1831, Belgium
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Ibis Brussels Airport
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Ranked #7 of 11 Hotels in Diegem
A recent review
3 of 5 stars reviewed 1 week ago
Travelleramundo Bettendorf
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305 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bettendorf
Top Contributor
125 reviews 125 reviews
78 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed 1 week ago

Friendly check-in, rooms are small, functional, plain decor, very clean bathrooms and stylishly fitted.Wafer thin bath towels. Free WiFi and strong signal. Headed for dinner, they close at 10 pm, we arrived around 9:40 pm, arrogant hostess told us restaurant was closed. Complained to front desk, gentleman was kind enough to challenge the hostess, what ensued was a heated discussion... More

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istanbul
Contributor
17 reviews 17 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been for a one nıght Ibıs.Arrıved so late and leave early.Specıally C/ın perıod awful.When we arrıved 35 pax group have to wait more than 20 mınutes.There is only clerk at receptıon.Also they have to smıle more...If they ınterest about guest satısfactıon...

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Senior Contributor
21 reviews 21 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is close to the Zaventem airport and provides budget accomodation for short stays. Not recommended for tourists, since well distant from the center and taxi (20 mins) is necessary, since there are no shops/restaurants at walking distance. Sometimes taxi drivers have problems in finding the way to the hotel. Rooms are clean but very small, no problems with... More

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NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear mister CarloJP We would like to start by thanking you for taking the time to write a review of Ibis Brussels Airport on TripAdvisor. Your comments inspire us to strive harder in servicing our guests. Many thanks and we hope to see you back soon. Kind regards Nils Picqueur Deputy Manager More

devon
2 reviews
3 of 5 stars Reviewed August 19, 2014

I stayed at this hotel for 2 nights with a party of 49. Beds and rooms lovely and comfy but breakfast was a sham on our first morning. They ran out of plates, bowls and mugs because staff let the crockery build up on the shelves rather than wash and replace them. We were told it was because too many... More

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NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More

Sneek, The Netherlands
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 12, 2014

The Ibis Brussels Airport is another practical Ibis hotel. The lobby was nicely updated, as was the breakfast area. The hallways and my room however were a little outdated. Check-in was quick and friendly. The room itself was good for my one night and was clean, as was the bathroom. It was however quite noisy, with lots of (eastern Europeans)... More

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NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear mister Anton Homma, We are delighted to read that you had an excellent stay and enjoyed our recent renovations at the groundfloor of our hotel. And yes, indeed, some of the groups are very vibrant. The Ibis strives to maintain the high standards of quality, service and comfort and therefore you could use also the bathroom door as a... More

Middlesbrough, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 4, 2014

Stayed for one night after a late flight into Brussels. The gentleman who checked us in was very friendly and helpful and spoke good English. The room was a good size, as was the bathroom, and the bathroom door opened out into the room, acting as a second barrier to the noise of the corridor, which was ingenious! Didn't visit... More

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NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear rachiikins We were thrilled to read your 4 stars review of our IBIS hotel on TripAdvisor and we hope to see you back very soon! Many thanks and kind regards Nils Picqueur Deputy Manager More

Marrakech
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed here for one night and it was cheap and comfortable. Rooms were small but clean, the hotel next door has a restaurant/bar. Nothing around the hotel tho, so that restaurant is the only choice. We had a shuttle to the airport that was complementary from the hotel.

Was this review helpful? Yes 1
NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear madam Carlatkd, It was with great pleasure that we read your positiv feedback on TripAdvisor. Your comments inspire us to strive harder in servicing our guests, therefore is your feedback of great value for us. Many thanks for your continuous support and hope to welcome you again very soon. Kind regards, Nils Picqueur Deputy Manager More

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Additional Information about Ibis Brussels Airport

Address: Bessenveldstraat 17, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Brussels Airport 3*
Number of rooms: 98
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Also Known As:
Ibis Brussels Airport Hotel Diegem
Ibis Hotel Brussels Airport

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