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Ibis Brussels Airport

3.0 of 5
Bessenveldstraat 17 | Brussels Diegem, Diegem 1831, Belgium
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Ibis Brussels Airport
Ranked #8 of 11 hotels in Diegem
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193 reviews from our community

    Trip type
Traveler rating
    14
    79
    64
    27
    9
Date Rating
Alexandria, Egypt
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 5, 2013

Another airport hotel but I use it to stay for 3 nights ,mistake from my side , no connection to the center of the city by using public transport due to construction work in road = we lost our way in first night because we went from railway station by bus , room was small , good WiFi

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H1090GM, Directeur général at Ibis Brussels Airport, responded to this review
May 7, 2013

Dear Sir, First of all I would like to thank you for writing such an extensive review on our hotel. Your comments help us in our efforts to improve our services. I am sorry to learn that your experience has not been fully satisfactory. We have taken your comments seriously to improve our quality. Warm regards, Pascal Antoine More

Diegem
1 review
2 of 5 stars Reviewed April 22, 2013

This hotel isn t reliable about wake up call i almost missed my flight ,the guy at the reception said they didnt even take consideration ,restaurant food really poor service as well but nice beer,first level room outside noisy et tv have to be changed

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H1090GM, Directeur général at Ibis Brussels Airport, responded to this review
May 7, 2013

Dear ELENA KOUDREIKO, Thank you for taking the time to tell us about your experience at the Ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and espacially regarding the missed wake up call. At Ibis, we strive to provide a superior service experience for every customer;... More

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3 of 5 stars Reviewed April 20, 2013

Located near the airport, there is no easy connection to the centre of the city by using public transport. The staf has been very kind and helpful, there is a good bar service. The rest: restaurant and rooms as in any other Ibis hotel. Good value for money for Brussels.

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Review collected in partnership with Accorhotels.com

Blacksburg, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed April 13, 2013

Stayed here with friends two nights on a weekend trip to Brussels - Very comfortable beds - Clean - Decent bathroom - Not particularly friendly reception, but we managed to get 40 Euro out of them after booking two rooms and only using one on a non-refundable reservation - Convenient bus to/from the airport - 15-20 minute walk to Diegem... More

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H1090GM, Directeur général at Ibis Brussels Airport, responded to this review
May 7, 2013

Dear guest, Thank you for taking your time to write your extensive review on this forum. We are pleased to learn you have enjoyed your stay with us and noticed the efforts we have put in to increase our service standards and upgrade our rooms. My team and I look forward to welcoming you back for a return visit. Until... More

Riga, Latvia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 25, 2013

The room smell of medicine, it was dark and not cosy at all. I paid three times more then I would expect to pay for such quality of a room just because there was a major event in Brussles. Do not think that cheep hotels should raise the rates so above the normal price taking into account the quality of... More

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Review collected in partnership with Accorhotels.com

Rockville, Maryland, United States
1 review
4 of 5 stars Reviewed February 26, 2013

I stayed at this hotel for one night, literally for a quick eight hour rest before a flight from Brussels to Washington, D.C. The hotel was very easily accessible from the Airport SNCB station with their shuttle, and it was about a 10 minute trip between the two. I got a very good deal for the hotel; usually around 73€... More

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Review collected in partnership with Accorhotels.com

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2013

We found the Ibis at the airport very comfortable, convenient and reasonable. We have stayed at several hotels over the years traveling from Los Angeles to Brussels and back via London. We found our new stop-over destination.

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O'Fallon, Illinois
Top Contributor
77 reviews 77 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 18, 2013

We got here for our last stop and after driving around Brussels for a while we decided to just chill at the hotel before our flight the next morning. The guy working hooked us up with some ice for our beers. We were hungry and didn't want to drive any more so we were trying to figure out how to... More

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Wiltshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2013

absolutely fantastic stay. it's budget - don't expect luxury (shampoo is supplied) and the beer is great. Think twice about eating in the restauant and certainly don't order the ribs! tough as old leather... and no sauce! The meat certainly does not fall off the bone! :( The bar snacks are actually better - The Tortellini rocks!

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Pori, Finland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 13, 2013

The room was comfortable. The restaurant facility was not available on the day I stayed and so there was little problem for having Dinner. After a long travel I slept well.The staff at the reception counter was friendly.

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Review collected in partnership with Accorhotels.com

Ibis Budget Brussels Airport
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Additional Information about Ibis Brussels Airport

Also Known As:
Ibis Brussels Airport Hotel Diegem
Ibis Brussels Airport Hotel
Ibis Hotel Brussels Airport
Address: Bessenveldstraat 17 | Brussels Diegem, Diegem 1831, Belgium
Phone Number:
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Bar/Lounge Free High-Speed Internet Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #8 of 11 hotels in Diegem
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Ibis Brussels Airport hotel is located in Diegem, 8 km from the centre of Brussels, 5 km from the European HQ district and 3 km from the airport (free shuttle service available from 6am to 11pm). The hotel is in the centre of the business district and near the NATO headquarters. Book one of our 96 rooms and make use of our facilities, two meeting rooms, a restaurant with traditional Belgian cuisine, a bar open 24hrs and private outdoor parking. Business guests will appreciate use of WiFi Internet. ... more   less 
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Ibis Brussels Airport
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