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All 11 Diegem hotels

Holiday Inn Brussels Airport

4.0 of 5 Hotel   |   7 Holidaystraat, Diegem 1831, Belgium
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Ranked #6 of 11 hotels in Diegem
A recent review
5 of 5 stars reviewed 2 weeks ago
dazlittle123 Kingston-upon-Hull, United Kingdom
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356 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
London, United Kingdom
Top Contributor
167 reviews 167 reviews
55 hotel reviews
96 helpful votes 96 helpful votes
1 of 5 stars Reviewed 1 week ago

As a very regular traveler, I am used to things going wrong at times, but the lack of customer care and dreadful experience I had in this hotel is certainly one of the worse ever. After travelling all day from The Netherlands to Brussels via Antwerp a colleague and me arrived in the Hotel where we had a reservation with... More

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Kingston-upon-Hull, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice hotel for business travel, small gym with a nice swimming pool, sauna and steam room. Staff friendly but the bar is sometimes a little slow for service but hey you are in Brussels afterall. The hotel also provide a shuttle service too and from the Airport and office every morning.

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Reading
Top Contributor
69 reviews 69 reviews
54 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is about 10 minutes from the airport by shuttle bus, but only at set times and no connection during the middle of the day, so be warned! Hotel is not very attractive from the outside, a long un-intersting block!! Reception clean and bright and check in efficient, although no recognition of the "Platinuim status"! Room was fresh and... More

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Padua, Italy
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wifi in the room was not working with Iphone/Ipad, only with laptop....this is not acceptable for an hotel of this price. In addition the room was cold and no possibility to adjust the temperature. Too much for a Holiday Inn level.

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Mrsskoj, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear Guest, It has indeed caught our eye that Apple manufactured devices had been experiencing some issues with connecting to our network. Reason why a complete re-evaluation of our network has been ordered by our GM, it is just a pity that you had to still encounter this during your stay. What concerns our A/C devices, your comment really surprises... More

Chennai (Madras), India
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed for two nights. Hotel is very good for business stay near airport. Staff is very cooperative. Rooms are clean, big and comfortable. The food in bar is also very good. They have a nice health and fitness centre too. Railway station is 10 mins walkable from Hotel from where we could go around.

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Mrsskoj, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear Guest, We are pleased to hear that our facilities and location have met your expectations. We thank you for sharing your feedback with us, and hope to serve you again in the near future!! Feel free to contact me should you need any assistance. Regards, Carmen Santana carmen.santana@hibrusselsairport.com More

Portland, Connecticut
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was modern and had the requirements for staying near the airport. The wifi in the room was free but so slow. The shower was warm but no water pressure. The gym equipment was good, three life fitness treadmills so I could run which was great. The pool and hot tube, neither I used looked nice. The lockers smelled horrible... More

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Mrsskoj, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and share your experience with other travelers. We have taken note of your comments and shared them with our responsibles. Nonetheless in order to take measures to avoid these issues repeating themselves in the near future we would like to further discuss them with you. Please feel free... More

Kota
Top Contributor
52 reviews 52 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for two nights. Hotel is very good for business stay near airport. Staff is very cooperative. Rooms are clean, big and comfortable. The food in bar is also very good. They have a nice health and fitness centre too. If you have plan to visit city, it is not the right choice. Nearest Train station is about 10... More

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Mrsskoj, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear Guest, Thank you for taking the time to review our Hotel! We are so please to hear that we have met your expectations and hope to see you back in Brussels really soon!! Feel free to contact me should you need any sort of assistance. Regards, Carmen Santana carmen.santana@hibrusselsairport.com More

Virginia Beach, Virginia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

As a IHG Priority Club member selected this Holiday Inn for night prior to flying out from Brussels. Its only 15 by shuttle to the airport. Will not do that again! Shuttle service has very limited hours (morning and nite) so check ahead to make sure they can pick you up. Taxis from the airport are limited as its not... More

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Mrsskoj, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear Guest, First of all I can guarantee you that this does not reflect at all our daily way of working. I has been a rather unsettling surprise to learn that this has been your experience. Indeed our shuttle has specific timings, a decision taken by our management in the interest of becoming a more eco-responsible company and reduce CO2... More

Travelers are raving about these Diegem hotels

Surrey, UK
Contributor
14 reviews 14 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 14, 2014

Stayed here on business for 3 nights. The hotel is nice and modern and generally had a nice modern feeling to it. We used some of the meeting rooms at the hotel – all well stocked with coffee/hot drinks and water. The hotel provides free WiFi in rooms and meeting rooms. The staff are very courteous and I always received... More

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Mrsskoj, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and share your experience with other travelers. We are pleased to hear that our staff has been of service and that you have enjoyed your stay in our facilities. We truly hope to welcome you once again in the near future. Best regards, Carmen Santana Guest Services Manager... More

Walworth
Top Contributor
89 reviews 89 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 5, 2014 via mobile

Stayed overnight between flight and train travel. Dislike the limited shuttle hours, arrive between 0930 and 1800 and a cab ride will cost you 18 euros at least. My wife arrived before I did and took a cab, driver was not very friendly. Another dislike is lack of professionalism by the shuttle driver: no greeting, never assisted with bag, never... More

Was this review helpful? Yes
Mrsskoj, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear Guest, In an effort to become more eco-responsible and reduce carbon emissions, the Holiday Inn Brussels Airport has engaged in a fully-fledged Green program certification, in which our shuttle bus rides only between specific timings and during peak hours. Your feedback about our driver has been transferred to the Manager responsible of the department, in order to apply correctives... More

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Additional Information about Holiday Inn Brussels Airport

Also Known As:
Holiday Inn Brussels Airport Hotel
Holiday Inn Brussels Airport Hotel Diegem
Brussels Airport Holiday Inn
Holiday Inn Diegem
Diegem Holiday Inn
Address: 7 Holidaystraat, Diegem 1831, Belgium
Phone Number:
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Diegem
#5 Luxury Hotel in Diegem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Brussels Airport 4*
Official Description (provided by the hotel):
FULLY RENOVATED HOTEL - FREE WIFI The New Holiday Inn Brussels Airport hotel is located in the business area of the Brussels Airport, near to the NATO and offices of DHL, British Telecom, Cisco Systems, Hewlett Packard, Johnson Controls, Honeywell, Canon, Deloitte, Bayer, 3M, Toyota, with complimentary shuttle bus on set times to these offices. The fully renovated Holiday Inn Brussels Airport hotel has the largest rooms (32 sq. meters) of all hotels at Brussels Airport. The hotel offers 14 meeting rooms with a maximum capacity of 500 people and 800 Sq. meters. Wireless internet is free of charge in the entire hotel! A scheduled free shuttle service from/to Brussels Airport and the hotel is available for our guests. Enjoy our bar-resto, the extensive Health & Leisure Club with INDOOR SWIMMING POOL, Jacuzzi, steam room and fitness. You can enjoy a real wellness weekend! Holiday Inn Brussels Airport is the perfect hotel when you want to visit the Eurantica Brussels Fair or Intensive Care in March, European Seafood Exposition in April or any other fairs in Brussels Expo. ... more   less 
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