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Van der Valk Brussels Airport

4.0 of 5 Culliganlaan 4B, Diegem 1831, Belgium
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Van der Valk Brussels Airport
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Van der Valk Brussels Airport
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412 reviews from our community

Traveler rating
    105
    186
    76
    32
    13
See reviews for
53
113
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171
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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  • English first
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English first
  • All months
    (412)
  • Mar-May only
    (77)
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    (119)
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Zaventem, Belgium
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

For the 50th wedding aniversary we had a surprise get togheter ..... It was organized for them.by their daughters. Van der Valk Hotels organises 'Brunch' on sundays and have some private area for groups or family's. So I found this a good idea andwas certenly not disapointed with the 'Brunch'. Its kind off lunch with to much to choose from... More 

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Hagen, France
1 review
4 of 5 stars Reviewed 5 days ago NEW

I went to this hotel before departure for vacation time, the offer was really good, during 12 days my car is safe on the parking, car wash suggested as an additional service. The room was perfect clean and with everything necessary. Nothing to add the breakfast is just awesome, many choice and staff is very nice

Review collected in partnership with this hotel

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Amsterdam, The Netherlands
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good business hotel. Modern in style, in the middle of a business park and also close to the airport. There is a shuttle bus serving both the airport and the business park. The rooms are to a modern standard. There are free soft drinks in the mini bar, along with free wifi in the room. I found... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thanks a lot for your feedback. This means a lot to us and helps us to improve our services. Hoping to welcome you again soon! Kind regards, Dorien Broothaerts Guest Experience Manager More 

testelt
Top Contributor
166 reviews 166 reviews
59 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice rooms, quiet, clean ; good internet speed. The staff at the reception is efficient and helpful . The food in the restaurant was very nice. And when we had liitle time for dinner, we informed the staff and all was done to make sure our time schedule was met. We had booked a meeting room for the morning and... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Many thanks for your positive feedback on Tripadvisor. We appreciate this a lot. A happy guest is our priority, every day, every department! So I'm really happy to read you really enjoyed our services. Kindest regards, Dorien Broothaerts Guest Experience Manager More 

London
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

A good hotel with smart décor and quality throughout. The food was excellent and the service discreet. The location is great for business and works well as a business base. The room was very smart and my only comment is that an optional blanket for the bed would be appropriate - it was very cold weather when I was there!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you so much for your feedback. Well appreciated! Dorien Broothaerts More 

Beek
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 27, 2015

The welcome at the reception was very nice. I asked if I could get my breakfast the next morning in my room, which was not a problem. I filled in the form with my time of preference. Room was nice, but showerhead not functioning perfect. So far the good part. Next morning no roomservice; I called front desk and they... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Mrs Vivienne, Thank you for your feedback. My sincerest apologies for the room service which was not up to standards. Please allow me to send you an email to discuss this matter in a personal way. Kind regards, Dorien Broothaerts More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 25, 2015

The rooms are modern and nice that live up to the standards of a high class hotel. However, the reception can't brake a smile. At times it seemed frustrating to even ask questions about what were my options. At the restaurant, the waitress was not welcoming and couldn't say "you're welcome" when I said "thank you". The area is quite... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, It surprises me a lot that you didn't feel welcome in our hotel because that's our main priority. There is only 1 chance for a first impression, so I'm really disappointed that you left our hotel without good memories. Please do not hesitate to contact me. I really would like to regain your trust in Van der Valk... More 

Siegen
1 review
4 of 5 stars Reviewed January 24, 2015

The more you come here, the more the staff knows you and gives flexible service. A hotel located at an excellent location, close to Brussels and close to the city ( 10 min car ). Room is a but cold , but for the rest all fine.

Review collected in partnership with this hotel

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review
Google Translation

Beste Marc, Inderdaad! Een trouwe gast zoals u, verwennen we graag. Een persoonlijke service, meer en meer. Wellicht tot binnekort!... More 

Oxfordshire, United Kingdom
Top Contributor
58 reviews 58 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 23, 2015

Booked this hotel solely because it was close to my office. I had low expectations of an airport hotel from a chain I had not heard of, but was so wrong. This place is great! Very friendly staff, a bar with atmosphere, good food in the restaurant, free wifi and free non-alcoholic mini bar. I struggle to think of anything... More 

Was this review helpful? Yes
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, If you could see me blush right now.... I'll be more than happy to share your compliments with our team! THANK YOU!!!! Dorien Broothaerts More 

Wokingham, United Kingdom
Top Contributor
72 reviews 72 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed January 22, 2015

The rooms were clean, the staff were very friendly and the few soft drinks in the mini bar are complimentary as is a welcome drink of bubbly. The meeting rooms had plenty of natural light on the 7th floor. I would certainly use this as a convenient hotel for the airport (check the shuttle timetable - the hotel did arrange... More 

Was this review helpful? Yes
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you for the time you took to share your opinion on Tripadvisor. And thank you even more for such a positive opinion. A happy guest is our biggest reward! Looking forward to welcome you again! Dorien Broothaerts More 

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Additional Information about Van der Valk Brussels Airport

Address: Culliganlaan 4B, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Van der Valk Brussels Airport 4*
Number of rooms: 224
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Also Known As:
Van Der Valk Brussels Airport Hotel Diegem
Hotel Style:
#2 Family Hotel in Diegem
#3 Luxury Hotel in Diegem
#4 Business Hotel in Diegem

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