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Van der Valk Brussels Airport

Culliganlaan 4B, Diegem 1831, Belgium
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Van der Valk Brussels Airport
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544 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zaventem, Belgium
1 review
4 of 5 stars Reviewed 2 days ago NEW

It was a suite for our wedding nicht. It was great. Bubblebath, hammam, big bed. In The morning The news paper at our door. The breakfirst was amazing. It was a great stay! Thank u for maling our wedding nicht zo great!

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Tétange
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent 4 nights at this hotel while at Rock Werchter. Everything was perfect, from check in to check out. Room was very clean and everything was where it was supposed to be. Staff was very friendly. Breakfast buffet was excellent with plenty of choice. The hotel is all together very spacey. This is a real plus. Our choice for... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Simply THANK YOU !!!! See you next time! Dorien Broothaerts Guest Experience Manager More 

Detroit, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Room was ok. Internet in bar poor. Service in bar poor. Booked Park Sleep Fly arrangement. Got offered a free carwash so left my keys. Upon retunr after 10 days car was not washed but has been used and the gas tank was completely empty. Upon my complaint at the front desk they suggested to call the police whcih i... More 

Was this review helpful? Yes 2
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Mr Moonen, I'm glad I get the chance to contact you by Tripadvisor as I tried to contact you by phone, but unfortunately wrong number I suppose. This is really a situation which has to get sorted out. In name of myself and in name of Van der Valk my sincerest apologies for this experience. I truly hope we... More 

Buenos Aires, Argentina
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This time got a better room on the other building, had a better view and nice bathroom. Had the iron table and iron, which is useful, and overall large space. No easy way down to the lobby, as part of the path is somewhat hidden. The breakfast was excellent as always, and the staff very helpful. Recommended!

Was this review helpful? Yes
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you for your review. We take the remarks or suggestions from our guests very serious. That's why we can do better each day! Looking forward to welcome you another time. Dorien Broothaerts Guest Experience Manager More 

Padua, Italy
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel, beautiful rooms and helpful staff. The rooms are big and clean. The only problem is the price : you need to book from very exotic websites to achieve a reasonable price. It's the problem of many hotels but in this case it's extreme.

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you for your review! Please do not hesitate to contact us directly to obtain the best prices! You really don't have to go that exotic ;-) Kind regards, Dorien Broothaerts Guest Experience Manager More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good business hotel with good business facilities, like printers, high speed internet connection and business corner. The location is bad. There is nothing in around the hotel. It is very boring in the evening. You can take a taxi but it is very expensive. The hotel is very close to the airport.

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you for your review. Time to relax in the evening or to take the train to buzzling Brussels. The train is at walking distance and 15 minutes later you're in the city centre. A good combination, close by Brussels and the airport but still a quiete place without any noise! Hoping to welcome you another time! Kind... More 

Antwerp, Belgium
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great modern business hotel. Everything you expect from a business airport hotel. GOOD wifi; and included in room rate! Spacious rooms. Nice bathrooms. The restaurant and bar deserve a special mention. For an airport business hotel the bar and restaurant are very nicely designed. The bar is great for that late evening drink after a busy day. The food at... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Mr Corbett, What more can I do then smile? :-) :-) :-) :-) We can't imagine a better review. Thank you so much!!!!!!! Looking forward to your next stay! Dorien Broothaerts Guest Experience Manager More 

Sheffield
Level Contributor
186 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had our final night here at the end of a Leger holidays tour. The hotel is obviously close to the airport, so located in the middle of all the road routes to the airport. The hotel is generally quite modern and we were given a large room in the new part of the hotel – room 1014. The bed... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Nice to read you enjoyed the luxury we offer you.... Kind regards, Dorien Broothaerts Guest Experience Manager More 

Moscow
1 review
5 of 5 stars Reviewed 4 weeks ago

Excptionally high level and the highest quality facilities of the hotel, very friendly and highly professional personnel, delicious and very variable food in the mornings and fantastic meals for dinner!

Review collected in partnership with this hotel

Was this review helpful? Yes
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

WOW WOW WOW, What more can I say? WOW!!!!! THANK YOU !!!! Dorien Broothaerts Guest Experience Manager More 

Nieuwpoort, Belgium
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

You can visit Brussels starting from this hotel. Indoor garage parking. Your car will be safe during your stay. Visit Brussels by shuttle to Zaventem airport and take the train to center Brussels or walk from the hotel 5 minutes to the Diegem train station and go inside Brussels without parking problems. Super hotel for a city trip or business... More 

Was this review helpful? Yes 1
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Walter, Thank you for this SUPER review. Looking forward to welcome you back in Van der Valk Brussels Airport. Kindest regards, Dorien Broothaerts Guest Experience Manager More 

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