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Van der Valk Brussels Airport

Culliganlaan 4B, Diegem 1831, Belgium
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What travelers say:
Very good
(4)
Van der Valk Brussels Airport
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Van der Valk Brussels Airport
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466 reviews from our community

Traveler rating
    128
    204
    84
    33
    17
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62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • All months
    (466)
  • Mar-May only
    (131)
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    (119)
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    (100)
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    (116)
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Meise
1 review
4 of 5 stars Reviewed yesterday NEW

we encountered a friendly staff, an excellent hotel at reasonable pricing for a large group of family members with small children. The parking possibilities & the shuttle service to and from the airport is a real plus.

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

I used this hotel because of the convenient Sleep, Park, Fly arrangement. Rooms are clean and spacious enough for one night. Free WiFi and soft drinks in the mini bar. Convenient shuttle bus tot the airport. Definitely a good choice if you are travelling from Zaventem.

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Oude Wetering, The Netherlands
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I use this hotel on a regular base when I have to be in Brussels for business. Very conveniently located close to the ring, airport and offices. Guess it is not really useful for tourists. Wireless internet offered in the hotel, sufficient bandwidth in hotel bar / restaurant area, in room in varies where your room is situated. Sufficient paid... More 

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Shrewsbury, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for two nights, Staff were generally good, food was good but a bit over priced for the area, not a nice place to get to by car. Sat Nav can not get you there without the co-ordinates. No irons available in rooms - the is a place on the fourth floor where you can iron. Breakfast was fab.... More 

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Pinecrest, Florida
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I checked in last night after a late night flight. Since my last visit a few months ago I discovered that the hotel no longer carries mainstream international English language news channels like CNN or BBC. Asked about this, the gentleman at the front desk explained that the hotel had dropped them "because they were part of a more expensive... More 

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Eernegem
1 review
5 of 5 stars Reviewed 1 week ago

We used the Park, sleep & fly arrangement. A perfect way to start the holiday one night earlier :-) The service was perfect, and the shuttle to the airport made it complete. The car is parked in a safe parking area.

Review collected in partnership with this hotel

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

TOP review! Thank you Thank you Thank you! Best regards, Dorien Broothaerts Guest Experience Manager More 

Milan, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice Hotel close to Airport, well equipped with everything you need, bar, restaurant and fitness. I have appreciated the room and the bed, very firm, excellent for sleeping. The rate for the room is OK but restaurant is pretty expensive and shuttle was late at the airport (20 minutes).

Review collected in partnership with this hotel

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Mr Luca, Thank you very much for your review on booking.com. I'm so sorry for the inconvenience you encountered about the long waiting time. Let me assure you that we will do all necessary to avoid this in the future. We do hope to may welcome you again another time. Warm regards, Dorien Broothaerts, Guest Experience Manager More 

India
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at this Hotel from 1st April to 5th April, 2015. The hotel is pretty good. But the only limitation is that it is off the city. You, either need to take a taxi or a local train to go to the city center. If you are business traveler, this hotel is ideal for short stay; but if... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Mr Tully, Thank you so much for your review. I am so sorry for the inconvenience you encountered and the bad feeling you have about our hotel and/or our staffs behaviour. We really care about our guests, about YOU and so we also care about the attitude of our staff. In name of Olga, in name of myself AND... More 

High Wycombe, United Kingdom
Top Contributor
147 reviews 147 reviews
40 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Free wifi. Good restaurant. Close to airport. Decent parking. Fairly modern. Comfortable. Make sure you specify you want a double bed - it seems by default they will give you a single. I paid €160 for a night in a single bed - seems expensive to me.

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thanks a lot for your review. We have indeed rooms with king size beds and rooms with 2 single beds. As more preferences we get from you, the more we can offer you a more personal service. Hoping to welcome you back another time! Dorien Broothaerts Guest Experience Manager More 

Lima, Peru
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We reserved a large table for Easter brunch (family visiting), and promptly received an email saying "Thank you, we will contact you asap". Didn't hear back all week, so finally called the day before our brunch. Was told that their restaurant was full and we had no chance of getting in! They said the on-line reservation system doesn't always work,... More 

Was this review helpful? Yes
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. We feel so extremely sorry for the inconvenience you encountered. Let me guarantee you that we will do all necessary to avoid such situation in the future. Once again my most sincere apologies! I truly hope to get the chance to welcome you again in our hotel. Kind regards, Dorien Broothaerts... More 

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