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Van der Valk Brussels Airport

4.0 of 5 Culliganlaan 4B, Diegem 1831, Belgium
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Van der Valk Brussels Airport
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Van der Valk Brussels Airport
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391 reviews from our community

Traveler rating
    97
    177
    73
    31
    13
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47
106
25
164
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • All months
    (391)
  • Mar-May only
    (70)
  • Jun-Aug only
    (119)
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London
1 review
4 of 5 stars Reviewed 4 days ago NEW

A good hotel with smart décor and quality throughout. The food was excellent and the service discreet. The location is great for business and works well as a business base. The room was very smart and my only comment is that an optional blanket for the bed would be appropriate - it was very cold weather when I was there!

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Beek
1 review
2 of 5 stars Reviewed 5 days ago NEW

The welcome at the reception was very nice. I asked if I could get my breakfast the next morning in my room, which was not a problem. I filled in the form with my time of preference. Room was nice, but showerhead not functioning perfect. So far the good part. Next morning no roomservice; I called front desk and they... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Mrs Vivienne, Thank you for your feedback. My sincerest apologies for the room service which was not up to standards. Please allow me to send you an email to discuss this matter in a personal way. Kind regards, Dorien Broothaerts More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

The rooms are modern and nice that live up to the standards of a high class hotel. However, the reception can't brake a smile. At times it seemed frustrating to even ask questions about what were my options. At the restaurant, the waitress was not welcoming and couldn't say "you're welcome" when I said "thank you". The area is quite... More 

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Siegen
1 review
4 of 5 stars Reviewed 1 week ago

The more you come here, the more the staff knows you and gives flexible service. A hotel located at an excellent location, close to Brussels and close to the city ( 10 min car ). Room is a but cold , but for the rest all fine.

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review
Google Translation

Beste Marc, Inderdaad! Een trouwe gast zoals u, verwennen we graag. Een persoonlijke service, meer en meer. Wellicht tot binnekort!... More 

Oxfordshire, United Kingdom
Top Contributor
51 reviews 51 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked this hotel solely because it was close to my office. I had low expectations of an airport hotel from a chain I had not heard of, but was so wrong. This place is great! Very friendly staff, a bar with atmosphere, good food in the restaurant, free wifi and free non-alcoholic mini bar. I struggle to think of anything... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, If you could see me blush right now.... I'll be more than happy to share your compliments with our team! THANK YOU!!!! Dorien Broothaerts More 

Wokingham, United Kingdom
Top Contributor
72 reviews 72 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were clean, the staff were very friendly and the few soft drinks in the mini bar are complimentary as is a welcome drink of bubbly. The meeting rooms had plenty of natural light on the 7th floor. I would certainly use this as a convenient hotel for the airport (check the shuttle timetable - the hotel did arrange... More 

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Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you for the time you took to share your opinion on Tripadvisor. And thank you even more for such a positive opinion. A happy guest is our biggest reward! Looking forward to welcome you again! Dorien Broothaerts More 

Senior Contributor
31 reviews 31 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel with a great breakfast buffet. Prices vary by the day and I find that a bit bizarre when you stay a week. The gym is fine but needs more equipment in it. Overall a good place to stay if you need to be travelling around Brussels..

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Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thanks for your review. Please do not hesitate to advise me which equipment can be useful in the fitness room. We will check the possibilities. Best regards, Dorien Broothaerts Front Office Manager More 

Maastricht
1 review
5 of 5 stars Reviewed 3 weeks ago

Great way to spend our NYE. We let the staff know we were a little bit later than the normal check in time beforehand, which wasn't a problem at all. We receiver a glass of Wine on arrival and the staff was very helpful and friendly. Our room was excellent with a nice view. It is about 7 km from... More 

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Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Speechless. So many superlatives. 'Great, no problem, very helpful and friendly, excellent, nice, easy, no issue at all, clean, worth the money,...'. It makes us blush! Thank you so so much! Dorien Broothaerts - Front Office Manager More 

Vienna
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

the awful experience in 2014 with a noisy room below the gym just started again in 2015 when asking for a quite room and receiving a room opposite from a party tent in the inner court. :=( Toilet set not adjusted, :=( and old bed matrace

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Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, First of all many thanks that you took a bit of your valuable time to share your feedback. This is very important for a young 4* hotel as Van Der Valk Brussels Airport. We appreciate this a lot. I would like to offer you my most sincere apologies for the inconveniences you encountered during your stay. I really... More 

Nottingham, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The fact is that I would recommend this hotel on all fronts except one little bit of detail. If you like hard pillows which are thick in texture then fine, you are ok. If like me however you love soft pillows that are low to the bedsheet then I'm afraid you have a problem. I HATE the pillows here. The... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, The happiness of our guests, of you, is our main priority. Losing one of our loyal guests is the last thing we want. Please do not hesitate to contact me , so we can find a solution for this matter. I truly hope to welcome you again in Van der Valk Hotel Brussels Airport. Kind regards, Dorien Broothaerts More 

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Additional Information about Van der Valk Brussels Airport

Address: Culliganlaan 4B, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Van der Valk Brussels Airport 4*
Number of rooms: 224
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Also Known As:
Van Der Valk Brussels Airport Hotel Diegem
Hotel Style:
#4 Business Hotel in Diegem
#4 Luxury Hotel in Diegem

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