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Van der Valk Brussels Airport

4.0 of 5 Culliganlaan 4B, Diegem 1831, Belgium
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Van der Valk Brussels Airport
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Van der Valk Brussels Airport
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353 reviews from our community

Traveler rating
    90
    157
    66
    27
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Halle, Belgium
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Van der Valk offers a very attractive formula: park you car at the hotel for 2 weeks, enjoy a night at the hotel and a shuttle will take you to the airport. And back to the hotel. At the price of 99€ for a 2 weeks parking, I can surely recommend this. Nice and comfortable rooms, well organized shuttle service,... More

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Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

excellent experience at this hotel, staff really helpful and assisted us for all we needed. rooms are really good size, comfy and bathrooms spotlessly clean. excellent gym facilities made this a great stay. will definitely be back.

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Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, We constantly strive to offer an excellent service. We are very happy to see you really appreciated this. Thank you so much. Best regards, Dorien Broothaerts Front Office Manager More

Arsy, France
Top Contributor
64 reviews 64 reviews
35 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights on business, it was chosen as its right opposite our offices The hotel decor is lovely, comfortable and friendly The staff were good, helpful and polite The room was really big with lots of nice things in the bathrooms, great shower, big bed etc, warm and safe - only issue i had was that... More

Was this review helpful? Yes 1
Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thanks a lot for sharing your feedback on Tripadvisor. Good is ok for us, but perfect is our goal. Your feedback is from utmost importance to improve our service. Kind regards, Dorien Broothaerts Front Office Manager More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Staff was kind and efficient. Room is very conmfortable and clean. Internet very good. I think this hotel is a good business hotel very close to airport and to train to city center. It is in line with Van der Valk reputation of good service level

Was this review helpful? Yes 1
Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thanks a lot for you positive comments. Please, do not hesitate to contact us for future reservations. Kind regards, Dorien Broothaerts Front Office Manager More

Rotterdam, The Netherlands
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed again one night for business, i can't choose the hotel myself. The company decides. As coachdriver i expect a decent parking space close to the hotel and a proper/safe unloading place for luggage and passengers. Unfortunately none of the above was available. Small cars parked everywhere outside the hotel, even on the ringroad/keerlus and on the sidewalk. When you... More

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Idaho Falls, Idaho
Top Contributor
69 reviews 69 reviews
45 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for one night before catching an early morning flight out of Brussels. The hotel was quite modern and comfortable. I found that the staff were helpful and friendly. The location was a bit tricky to find by rental car, but ended up being very convenient for getting to the car rental office. However... I've heard of hotel... More

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Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, As part of the Van der Valk group we feel committed to make sure that each guest that walks through our doors receives an excellent service and it has been a very unpleasant surprise to learn that your expectations were not met. In name of myself and in name of Van der Valk Brussels Airport, I offer you... More

Wallington, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed here as a family for one night during a road trip. The hotel is very nice and easy to get to, but the staff have no idea about the meaning of customer service. disinterested in customers, incorrect answers to simple questions, attempting to charge for parking when it was already included. Allocated the wrong bed layouts and very... More

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Dorien B, Front Office Manager at Van der Valk Brussels Airport, responded to this review

Dear Mr Salim, Thank you to share your feedback on Tripadvisor. We are aware that there is only 1 chance to make a first impression . Guest satisfaction is our main purpose so I'm so sorry to read that your expectations were not met. Every day, we do our utmost to provide our guests, you, with the highest standards of... More

Amsterdam, The Netherlands
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 19, 2014

Visited for a business trip. Room was ok, not exceptional. If you like to see airplanes taking of, the view can be nice. Room is definitely sound proof. Sloppiness is about finding the empty brown toilet roll upon arrival. Also the shower was clearly not recent, fixing the hight was not possible. Breakfast ok, meeting room ok, nothing stood out... More

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Houston, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 19, 2014

Van der Valk did not enjoy strong brand value with me prior to my seven night stay, but I was pleasantly surprised by the comfort and quality. Appreciated having the airco option and being able to sleep well, even though our room looked out over the airport. Disappointing finish to the stay as the last night there was a wedding... More

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usa
Top Contributor
62 reviews 62 reviews
35 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed October 11, 2014

We only stayed one night here, but it was a very positive experience. The service staff - desk and restaurant - were very good, helpful, fluent in English, polite. Our room was excellent: large, comfortable, quiet. Breakfast buffet is one of the larger ones I have encountered in Europe with a broad selection, especially breads. When next in Brussels, I... More

Was this review helpful? Yes 1
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Additional Information about Van der Valk Brussels Airport

Address: Culliganlaan 4B, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Van der Valk Brussels Airport 4*
Number of rooms: 224
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Also Known As:
Van Der Valk Brussels Airport Hotel Diegem

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