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Hotel Atlantis - Different Hotels

#5 of 12 Hotels in Genk
Certificate of Excellence
3.0 of 5
Hotel website
Fletersdel 1, Genk 3600, Belgium
Hotel Atlantis - Different Hotels
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Ranked #5 of 12 Hotels in Genk
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Vrtw Amsterdam, The Netherlands
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59 Reviews from our TripAdvisor Community

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8
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14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
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    (16)
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    (7)
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    (13)
  • Dec-Feb only
    (23)
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Amsterdam, The Netherlands
Top Contributor
85 reviews 85 reviews
34 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and i are currently on a project that requires us to be in Genk a few times a month. We had tried (at the time of writing the review) the top 3 on tripadvisor and were disappointed. Then we tried Hotel Atlantis. And now we don't go anywhere else! We've stayed in 2 types of rooms-comfort and superior.... More 

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Community of Madrid, Spain
2 reviews
3 of 5 stars Reviewed March 16, 2015

The hotel has recently been renewed and is nice and much appropriated for my business visits in the nearness. There’s nothing to say against the friendly staff. But the smell in the room due to some problems with the pipes of the toilet was absolutely unbearable. Even by closing the bathroom door, at 4:00 o’clock in the morning I had... More 

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Lidia P, Owner at Hotel Atlantis - Different Hotels, responded to this review

Dear Mrs, we 'd like to thanks you for the time taken to write us this review. We are pleased to tell you that the problem with the smell in the rooms are solved! I hope we can welcome you again in the future so you can enjoy your stay with us. Best regards, Lidia Paletta, GM More 

Hasselt, Belgium
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 16, 2015

We'd booked a Valentine's night at this hotel based on the lovely pictures on their website. Those rooms looked very new and modern. I even got e-mail confirmation from Lidia that we would have a night in the new comfort room. However, when we came into our room, we were very disappointed and chocked!! To start with, it was very... More 

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Lidia P, Eigenaar at Hotel Atlantis - Different Hotels, responded to this review
Google Translation

Beste, ik wil u graag even bedanken voor de tijd die u genomen heeft om feedback te geven. Ik vind... More 

Antwerp Province, Belgium
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

We stayed at Hotel Atlantis for 1 night! It was really a beautiful room; newly decorated with a lot of wood; very nice details; the colour green gives you the sense of peace and quietness; very relaxing; beautiful bathroom; excellent breakfast - a lot of choice! Very nice staff! We definitely come back!

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Lidia P, Eigenaar at Hotel Atlantis - Different Hotels, responded to this review
Google Translation

Beste Didier, dank voor de leuke feedback! Fijn om te lezen dat de nieuwe kamers jou zijn bevallen en dat... More 

Cuneo, Italy
Top Contributor
200 reviews 200 reviews
43 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed September 2, 2014

First of all I want to describe the restaurant "la focaccia" connected to the hotel: Wide windows, there is a lot of green around. Is the restaurant of the hotel Atlantis (bestwestern) . Good atmosphere, I've just a little bit cold, in Italy the temperature is more confortable also with the worst summer of the last century. A dinner: tagliata... More 

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Lidia P, Eigenaar at Hotel Atlantis - Different Hotels, responded to this review

Thank you very much for your kind review! It's good to hear you have enjoyed our hotel & our restaurant! We will remember the remark about the breakfast and we will do our best to improve it! Hope to welcome you again in our hotel... and please bring the good Italian weather with you :-) Arrivederci! Lidia Paletta More 

The Hague, The Netherlands
Senior Contributor
46 reviews 46 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed February 17, 2013

We choose this hotel because the photo's on their website. It looked modern and fresh. The entrance, reception, dining and breakfast area really did look nice and modern. However when we entered our room we felt a huge dissapointment. The rooms are tiny but this isn't the worst part. The bathroom is shockingly dated and even smaller than the room.... More 

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Different H, Guest Relations Manager at Hotel Atlantis - Different Hotels, responded to this review

Dear Danielle, Thanks for posting your review on the Atlantis Hotel. To improve everyone’s stay at Atlantis, we are taking care of our outdated rooms as soon as possible. We hope to see you soon at Different Hotels. With Different regards. More 

Brussels, Belgium
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 28, 2012

Double room booked on Groupon, 59 euro was agreed and paid 6 months ago. At reservation the hotel claimed an additional 10% service charge without consent. When questioned, the hotel canceled the reservation single-sidedly without apology, but agreed to return our booking fee. However, they haven't made the transfer for over a week after the day they promised!

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Bruges, Belgium
2 reviews
5 of 5 stars Reviewed February 17, 2012

We spent a wonderfull weekend in this hotel. from the moment we walked into the hotel untill the moment we checked out, the staff was very helpfull and very nice to us. The rooms were nice and clean. We have to say that we didn't expect the hotel to be this modern. There is also a cosy bar where we... More 

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belgium
Top Contributor
79 reviews 79 reviews
65 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed February 17, 2012

Atlantis is a small hotel in the suberbs of Genk, run by a nice and very helpful couple. There is a busstop right in front of the door direction city centre and a beautiful area for walking and cycling. The staff is doing their upmost best to help and assist you in everyhting. Unfortunately the room (specially the badroom) is... More 

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Zielona Gora, Poland
2 reviews
4 of 5 stars Reviewed January 19, 2012

We went to Genk for karting races. It's quite close from Atlantis hotel. When we came to the hotel to check in we were welcomed by the owner. She explained us everything - how to get to the karting races etc. The atmosphere in the hotel was very friendly - you felt like at home - cosy rooms, friendly and... More 

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