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All 12 Genk hotels

M Hotel - Different Hotels

4.0 of 5 Hotel   |   Albert Remansstraat 1, Genk 3600, Belgium (Formerly NH Molenvijver Genk)
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M Hotel - Different Hotels
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64%
Ranked #4 of 12 hotels in Genk
A recent review
4 of 5 stars Reviewed February 27, 2013
RCGenk RCGenk
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71 people have reviewed this hotel

Traveler rating
    13
    32
    14
    11
    1
See reviews for
6
24
3
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
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English first
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 10, 2013 via mobile

I stayed in this hotel 5 nights a week for almost 10 years. Ford Mondeo period. Came back with my wife after a long time, she also was here before, and the hotel was renovated, wich is a good thing. Room was nice, food was great but we missed 1 thing: where is Edwin?! Overall it was a great stay,... More

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RCGenk
Top Contributor
103 reviews 103 reviews
81 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 27, 2013

Despite the somewhat negative reviews here, I had a very good stay. Price/quality I would say this was very good. Couple of pros: Free high-speed, stable internet (important for me). Good service at the bar and front desk. The lady at the front desk (Nadia, I believe her name is) was quite helpful and very friendly. The service in the... More

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Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review

Dear, Thanks for publishing your review on TripAdvisor. We are delighted to read you enjoyed your stay! We'll work on those couple of cons you point out. This way we can guarantee all of our guests a Different stay. We hope to see you again soon at Different Hotels! With Different Regards, More

Brixham
Top Contributor
65 reviews 65 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed October 24, 2012

The carpets in the hallway in this hotel were absolutely filthy and heavily stained. Everywhere throughout the building looked tired and I think it must be time for a complete refurbishment. We ate in their bistro style restaurant, it was very expensive and I didn't enjoy the pasta meal I had at all. Staff had a couldn't care less attitude... More

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Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review

Thank you for taking the time to post a review of our hotel. Please allow me to apologize for the inconvenience you have experienced in our restaurant. We would like to sincerely apologize for the trouble you had to go through. Once our hotels is fully refurbished we hope you will give us a chance to show you how great... More

E
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 14, 2012

Hotel looks tired, lots of items broken or not working, cracked tiles etc. Service slow at bar as only one person on duty and doing two bars and it seems looking after restaurant. Did not eat in but some of our group thought food was not very good. Hotel air con was not good, all pervading smell of cigarette smoke... More

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Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review

Thank you for taking the time to post a review of our hotel. Please allow me to apologize for the inconvenience you have experienced in our restaurant. We truly value such comments as this gives us the opportunity of improving what we can offer to improve your stay. Once our hotels is fully refurbished we hope you will give us... More

Amsterdam, The Netherlands
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 11, 2012

The lobby looks good at a first glance, but soon you notice some items, like a very ugly fish tank, that ruin the entire atmosphere. There is no staff at front desk, we waited up to 20 minutes before someone showed up and acted like there was nothing going on. When you call the hotel while waiting, you get a... More

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Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review

Thank you for taking the time to complete a review of our our hotel. We are so sorry to hear of your unfortunate experience at our front desk. We would like to sincerely apologize for the trouble you had to go through. We truly value your comments about the room and the atmosphere as this gives us the opportunity to... More

London, United Kingdom
Contributor
18 reviews 18 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 16, 2012

We visited the biennial art exhibition Manifesta in Genk and spent two nights in this delightful hotel. The company only acquired this hotel in January 2012 and are in the process of upgrading it. Public rooms are finished, and are tastefully modern and comfortable. They are in the process of refurbishing the bedrooms. Ours had apparently not yet been done,... More

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Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review

It is so great to hear you enjoyed your stay at M hotel! Thank you for choosing to stay with us. I hope you were able to enjoy Manifesta. Thank you for taking the time to write a review on TripAdvisor. We hope you choose to stay with us again when your travels bring you back to Genk! With Different... More

Brussels
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 9, 2012

We had a wedding near Genk, and due to an overbooking elsewhere, we were relocated to M Hotel. The lobby is very nice and the reception very friendly, but our room was pretty old-fashioned. Very good breakfast.

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Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review

Thank you for taking the time to post a review of our hotel. It is nice to hear you enjoyed your stay with us and our staff was helpful. We were very pleased to have you as our guest and we hope you will give us a chance to show you how great our hotel is once our hotel is... More

Kasterlee, Belgium
Top Contributor
58 reviews 58 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 29, 2012

Hotel is ok but not great and located at the city center, shops at walkingdistance. It needs a thorough refurbishment and quick because it's really outdated. The lobby and common areas are already done so if you enter all looks ok, so you will get disapointed when entering your room, but all is clean and the room is very spacious... More

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Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review

Thank you for taking the time to post a review of our hotel.

Please allow me to apologize for the inconvenience you have experienced during check-out and in our restaurant. We truly value such comments as this gives us the opportunity of improving what we can offer to improve your stay.

Once our hotels is fully refurbished we hope you...
More

Exeter, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 29, 2012

Rooms excellent and comfortable. Staff almost helpful. Restaurant offers good food but suffers from lack of staff and customer care training. Short walk towards town has good small restaurants. Lake at rear is picturesque but home to rats and mosquitoes.

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Different H, Guest Relations Manager at M Hotel - Different Hotels, responded to this review

Thank you for taking the time to post a review of our hotel. It is nice to know that you enjoyed your room. Please allow me to apologize for the fact the service in our restaurant wasn't what you expected it to be. We are aware of this and I can inform you that we are working hard to improve... More

BROMSGROVE
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 27, 2012

Really Beautiful situation when you actually walk through hotel into restaurant/bar area. Big windows overlooking a lovely park and lake. The food is superb and so is the service. The rooms are very nice and comfortable. As I said, it's a shame we only had one night here, would have loved to have stayed longer.

Was this review helpful? Yes
Management response:

Thank you for taking the time to share your thoughts about your stay in our hotel. It's nice to hear you enjoyed your stay. With different regards. More

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Additional Information about M Hotel - Different Hotels

Also Known As:
Nh Hotels Genk
Address: Albert Remansstraat 1, Genk 3600, Belgium (Formerly NH Molenvijver Genk)
Location: Belgium > Flanders > Limburg Province > Genk
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 12 hotels in Genk
Price Range (Based on Average Rates): $$
Hotel Class:4 star — M Hotel - Different Hotels 4*
Official Description (provided by the hotel):
Located in the city centre M Hotel is located at the edge of the Molenvijverpark: right in the middle between this magnificent park and Genk's lively city centre.Comfort for every oneThe M Hotel has 83 comfortable rooms, all equipped with free wireless internet. Business guests can work as if they’re in their office and relax as if they're at home.A home away form homeIn the restaurant you can dine out, enjoy a business lunch or have a small snack. After that you can move to our sun terrace, with a view of the Molenvijver, or you can go to the bar.Top-level comfortFor only €5 per night you can park your car in the hotel’s private parking. The central station is within walking distance. There is free WIFI in the entire hotel. During the summer months you can enjoy our nice terrace with a view.M Hotel is managed by Different Hotels. ... more   less 
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