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Hilton Strathclyde

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Phoenix Crescent Strathclyde Busine, Bellshill ML4 3JQ, Scotland
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Hilton Strathclyde
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628 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (628)
  • Mar-May only
    (171)
  • Jun-Aug only
    (176)
  • Sep-Nov only
    (164)
  • Dec-Feb only
    (117)
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Hamilton, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Very dissapointed that this hotel only provided a self service breakfast and to further ruin our breakfasts our plates were not removed promptly by the staff who made it a priority to clear tables which people had already left. After speaking to the duty manager we had to wait again for plates to be cleared while staff set new tables.... More 

Was this review helpful? Yes
j_hilton_1, Manager at Hilton Strathclyde, responded to this review

Thank you Martin B for your review, I shall share with the team. The Hilton Breakfast gets great feedback so I am sorry to hear that you didn't like the buffet style. Please accept my apologies for your experience whilst at breakfast and be assured this is not normal service for the hotel. I hope that I can welcome you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

1) Burnt in the shower 2) Poor standard of food 3) Rude staff 4) Expensive Internet! I booked 5 nights (Sunday - Friday) at this hotel for a business trip. I was due to check in on a Sunday but had to delay my arrival to the Monday morning. I called the hotel and explained this Sunday afternoon and said... More 

Was this review helpful? Yes 1
j_hilton_1, Manager at Hilton Strathclyde, responded to this review

Thank you vrussell for your review. thank you for your review on your recent experience, I have noted your points I'm sorry you chose to check out early and also sorry that you will not stay at a Hilton in the future . Carlo Capaldi Hotel Manager More 

Carrickfergus, Northern Ireland, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a good quality hotel. Facilities are great - restaurant, swimming pool and rooms are all well maintained and clean. The staff are very pleasant and helpful. If I had a niggle it was that we booked a room for 3 (me, hubby and 12yr old son) and room was made up for 3 (king bed + double sofa... More 

Was this review helpful? Yes
j_hilton_1, Manager at Hilton Strathclyde, responded to this review

Thank you for your review Gwen I am pleased to hear that you enjoyed your stay with us. Please look out for our other fantastic promotional deals that we have if you are back up in the area in the future. Carlo Capaldi Hotel Manager More 

Issy-les-Moulineaux, France
Level Contributor
95 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Check-in a bit slow, but smiling and helping staff at reception did actually a lot in making my stay more comfortable. I had insisted on having a room with no connecting door when booking, which... was not the case. Now people need to know that the sound insulation of rooms is far from top level, and noisy slamming doors don't... More 

Was this review helpful? Yes
j_hilton_1, Manager at Hilton Strathclyde, responded to this review

Thank you Todebald for your review, I shall share with the team. The Hilton Breakfast always gets great feedback so I am pleased to hear that you enjoyed it. Please accept my apologies for your experience whilst in the lounge and be assured this is not normal service for the hotel. I hope that I can welcome you back to... More 

Liverpool, United Kingdom
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel in order to attend a party in nearby Coatbridge. Got an excellent price (£70) for bed/breakfast for the two of us (and got decent cashback as well via topcashback!). Hotel was excellent. Very polite receptionist. Room lovely. Very good service at bar and restaurant. Definitely recommended!

Was this review helpful? Yes
Laura B, General Manager at Hilton Strathclyde, responded to this review

Thank you for your review Steve I am pleased to hear that you enjoyed your stay with us. Please look out for our other fantastic promotional deals that we have if you are back up in the area in the future. Carlo Capaldi Hotel Manager More 

Hinckley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked a double room, but got two singles. I signed up to the honourse programme for the free internet, but was charged for the internet. The bathroom full of dubious hair. I was ignored at dinner before the incorrect meal was eventually brought to me. Not a good stay on this occasion.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Laura B, General Manager at Hilton Strathclyde, responded to this review

Thank you for your review burbage190783 I am disappointed to hear that your stay did not meet with your expectations, as you will see from past reviews this is not the level of service we offer at the hotel. We have a initiative in place called make it right, where we ask guests to feedback to us whilst on property... More 

Glasgow, United Kingdom
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed with friends and family for one night dinner, bed and breakfast. Reception staff were friendly and professional, room was spotlessly clean and lovely toiletries and tea, coffee etc. Used the leisure facilities which were again clean, warm but not relaxing as baby swimming lessons on all Sunday morning and young children in jacuzzi the whole time we were there.... More 

Was this review helpful? Yes
Laura B, General Manager at Hilton Strathclyde, responded to this review

Thank you for your review EmmaandCo I am so pleased to hear that overall you enjoyed your stay at the hotel and made the most of all of the leisure facilities within the hotel. I hope we can welcome you back in the near future. Carlo Capaldi Hotel Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Good value for money, comfortable room with nice food, breakfast, lunch and dinner included in this spa package, plus a bottle of Prosecco and goodies in our room to enjoy with a free movie. The hotel in general could have been cleaner.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Laura B, General Manager at Hilton Strathclyde, responded to this review

Than you for your review 388sa I am pleased that you enjoyed your stay with us and booked on our fantastic Girls Night In Package. I hope we can welcome you back to the hotel in the near future. Carlo Capaldi Hotel Manager More 

Oxford, United Kingdom
Level Contributor
372 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 848 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed one night at the Hilton Strathclyde whilst on business at the nearby Business Park, and it was a positive experience. Check-in was very friendly and helpful, and I was soon on my way to my room. This turned out to quite large and comfortable. There was tea/coffee making facilities, an iron, hairdryer, free WiFi and the window... More 

Was this review helpful? Yes 1
Laura B, Manager at Hilton Strathclyde, responded to this review

Thank you for your review fatbear2000 I am glad that you found the hotel to be efficient and our staff friendly as we pride ourselves on our hospitality. I hope we can welcome you back in the near future. Carlo Capaldi Hotel Manager More 

Shepperton, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent three nights in the hotel at the end of May. The reception staff were very helpful and the room we had was a good size and well equipped. We particularly like the breakfast - with good quality ingredients being used. The only down side was on the Saturday afternoon/evening when there was a wedding reception.We ordered a snack,... More 

Was this review helpful? Yes
Laura B, Manager at Hilton Strathclyde, responded to this review

Thank you Michael J for your review, I shall share with the team. The Hilton Breakfast always gets great feedback so I am pleased to hear that you enjoyed it. Please accept my apologies for your experience whilst in the lounge and be assured this is not normal service for the hotel. I hope that I can welcome you back... More 

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