We were quite excited on our arrival at this hotel - the hotel itself is quite lovely from the outside and the reception area looks well tended and staffed. We checked in quickly and went straight to our room because we were due to have dinner soon after. As we walked along the corridor to our room, we noticed a... more

We were upgraded to a deluxe room but the room had wall paper coming off looked like they had damp or had been flooded from the room above at some time rather grubby. The food in breakfast was ok Staff lacked the need to be helpful The dinning costs were above average as was the drinks £7.95 for a house... more

We (a family of four) stayed here as part of a Legoland package mid-July 2008. The hotel and grounds are beautiful and the staff are friendly but ineffective. We had a family room which was fine - well above average in terms of decor, space and cleanliness. The kids loved the pool and, as everyone says, the breakfast buffet is... more

Stayed here on business for one night whcih was long enough. The hotel grounds are very attractive and the decor is good throughout too. Check in staff were friendly but took ages, glad we come early and avoided the queue and long wait our colleagues had to tolerate. Both wine and dinner are well overpriced and the slowness of service... more

If you stay here for one night (as I often do) you get put into the rooms "yet to be refurbished". The rooms are disgusting. silicon round the bath is black and disgusting, bath mats discoloured and slimey. I have had the plesure of standing on someone elses toe nail clippings that have not been hoovered up and bed linen... more

We stayed here 4 nights in half-term for £58 a night!! with breakfast in a family room (7 and 4 year old stayed in a sofabed) booked direct from the Hilton site. It was a bargin and we had great stay. It was perfect for what we were after, a good location for the excellent Legoland which is a 15min... more

Only stayed for one night as we were visiting Legoland on a 2 day pass. First impressions of Hotel were good. Staff at reception desk were very pleasent and we were checked in very quickly. Room was a little dark, but very clean and spacious. It had all the ameneties you expect from a 4 star Hotel. A very nice... more

The grounds and hotel building are pleasant, but our stay was spoiled by our dark, dingy room and terrible service. The room was the most dimly lit hotel room I have ever seen. Perhaps that was to hide the disgusting stains on the desk chair that were so revolting I placed a towel over it for the duration of the... more

This is a nice hotel overall, although everything is very expensive - from the room itself to the breakfast, and the food or the internet service! The hotel itself is a very pretty manor house, secluded away and hence safe from all the outside noise of cars. Very pretty grounds too with rabbits running all over the place. I was... more