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All 8 Bromsgrove hotels

Premier Inn Bromsgrove South - Worcester Road

Worcester Road | Upton Warren, Bromsgrove B61 7ET, England
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Premier Inn Bromsgrove South - Worcester Road
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Ranked #5 of 8 hotels in Bromsgrove
A recent review
4 of 5 stars Reviewed June 17, 2014
Paul T Bruton, United Kingdom
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  • Reviews (110)
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110 people have reviewed this hotel

Traveler rating
    46
    31
    19
    12
    2
See reviews for
36
34
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Solihull, United Kingdom
Top Contributor
150 reviews 150 reviews
139 hotel reviews
141 helpful votes 141 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Spent last night at this hotel for a family wedding reception nearby. Staff welcoming and checked us into the room quickly. We were on the third floor, no lifts but we were offered help with our luggage if we needed it. We are a family of 4 and our room was on the 3rd floor, weather was boiling and we... More

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Bromsgrove South - Worcester Road, responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the... More

Bruton, United Kingdom
Top Contributor
63 reviews 63 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 17, 2014

Hotel was very clean and more importantly considering the hotel was full, it was very quiet with little to disturb the sleep except my over active car alarm, which I would like to apologies to all my fellow guests for the twice it decided to walk up half the hotel. I would like to thank the night porter she was... More

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London
1 review
3 of 5 stars Reviewed June 10, 2014

Hotel staff were friendly and polite, rooms too hot but fan provided, clean and tidy, heavy traffic noise which was apparently unusual. Awful food at pub restaurant next door but nothing else walkable distance.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Laura_Smith_PITL, Manager at Premier Inn Bromsgrove South - Worcester Road, responded to this review

Claire B - I am pleased to hear you found our hotel staff friendly and polite. As a company we aim to strive for nothing but the best for our guests and take pre-steps into cooling the temperature of rooms before arrival. I do apologise that it seems this wasn’t achieved for you during your stay. We could have done... More

Leicester, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2014

just returned home from this premier inn. Yes it is older than some we have stayed in but it was comfortable and spotlessly clean, the reception staff were really friendly and could not do enough for you . The Swan Inn next door was excellent value for money, 2 mains for £10! and really delicious, again wonderful staff made you... More

Was this review helpful? Yes
Laura_Smith_PITL, Manager at Premier Inn Bromsgrove South - Worcester Road, responded to this review

Nonnascott - What a fantastic review! Thank you. I am delighted to hear you were happy with the cleanliness standards provided within our hotel, better yet that you found our reception staff friendly and helpful. The Swan restaurant offers some great deals when it comes to the mains on the menu and I am glad you took full advantage of... More

Folkestone, United Kingdom
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 1, 2014

Stayed here for 2 nights to attend a family wedding, so chose this hotel for convenience. The room was clean and tidy with pics of Lenny Henry guaranteeing a good nights sleep just about everywhere. The hotel is situated by a very busy A road which didn't seem to quieten down much overnight. The room my parents stayed in faced... More

Was this review helpful? Yes
Laura_Smith_PITL, Manager at Premier Inn Bromsgrove South - Worcester Road, responded to this review

Karen M - I am grateful for your honest feedback. This will help us pin point key focus areas. I am delighted to hear you found your room clean and tidy and that you spotted the company promise of a ‘good night guarantee’. I apologise to your parents for that promise not being met with the traffic noise. If they... More

Worcester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 17, 2014

This is an unusual Premier. The restaurant is a converted old building with some character. The staff were keen to help and friendly. The Inn is rather older than some but clean. Unusual layout. It is a good venue for travellers wishing to break their motorway journey.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Laura_Smith_PITL, Manager at Premier Inn Bromsgrove South - Worcester Road, responded to this review

WessexWoman - Thank you for your descriptive feedback. The restaurant attached is much like our hotel, not quite like every other Premier Inn, but agreeably like you stated has some character. I am pleased you found our hotel clean and useful for your purpose. We wish to welcome you back some time in the near future. Thank you again, Bromsgrove... More

Liverpool, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014 via mobile

I stayed here to attend a familys wedding and after staying here last year I must say what a transformation its superb. Friendly staff, excellent service and a perfect sleep in a lovely clean room. The rooms have been refurbished and the reception is so modern into comparison to before.

Was this review helpful? Yes 1
Laura_Smith_PITL, General Manager at Premier Inn Bromsgrove South - Worcester Road, responded to this review

Avonteam- our guest feedback is a key ingredient to making this business excel, so firstly I would like to thank you for you comments. Over the last couple of weeks we have had a soft refurbishment to ensure our guests get the best out of their stay with us. We are exceptionally happy that you noticed the changes we made... More

Welshpool, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 9, 2014

Reception person was excellent on check in - didn't see anyone when I left, just left the key. Bathroom was not very clean- there was some sort of debris behind the toilet and bin which I didn't choose to investigate. The panel below the sink (room 14) was "blown" so that there was broken exposed MDF board with no covering.... More

Was this review helpful? Yes 1
Laura_Smith_PITL, Manager at Premier Inn Bromsgrove South - Worcester Road, responded to this review

Monty028, I’d like to start with an apology to you and your family for not meeting your requirements throughout your stay here. As stated during our telephone conversation I have followed the room standards up with the Housekeeping Team Leader and I apologise again that this unfortunately was not picked up before your arrival. I have personally investigated the situation... More

East Midlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2014

The room was standard Premier Inn, maybe a little shabby but no real issues Breakfast was decidedly below par: No fruit, coffee luke warm and tasteless and a member of staff serving breakfast who then refused to provide a hot cup of coffee without charging extra. It certainly wasn't the Costa Coffee advertised on the in room leaflets, probably no... More

Was this review helpful? Yes
Laura_Smith_PITL, Manager at Premier Inn Bromsgrove South - Worcester Road, responded to this review

Good afternoon Nick. Thank you for your feedback. We are currently undergoing a soft refurbishment to bring our hotel and bedrooms up to date. This is due to be complete within the next two weeks and our hotel will look and feel much fresher. I would like to sincerly apologise that the breakfast within the swan pub next door was... More

Spain
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2014 via mobile

We stayed here for one night in the week, we had been to Cheltenham Races for the day, very friendly warm welcome at reception, room was the usual excellent quality by Premier Inns, the pub next door was also good, friendly staff and good food for the night. We would recommend anytime.

Was this review helpful? Yes
Laura_Smith_PITL, General Manager at Premier Inn Bromsgrove South - Worcester Road, responded to this review

Raymond B- Thank you for your feedback towards the hotel and staff at our premier inn. We are exceptionally grateful you chose this premier inn to stay at whilst visiting Cheltenham races. We are glad you had everything you was after and enjoyed not only your time in the hotel but in the restaurant next door also. Thank you for... More

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Additional Information about Premier Inn Bromsgrove South - Worcester Road

Address: Worcester Road | Upton Warren, Bromsgrove B61 7ET, England
Location: United Kingdom > England > Worcestershire > Bromsgrove
Price Range (Based on Average Rates): $
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Amenities

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Official Description (provided by the hotel)
Ideally located within easy reach of the M5 and M42 and within walking distance of Webbs of Wychbold Garden Centre. Bromsgrove town centre is just 2.5 miles from this hotel. Our Bromsgrove South (Worcester Road) Premier Inn has everything you'd expect - free parking, incredibly comfy beds in every room and an onsite restaurant. ... more   less 
Number of rooms
27

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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