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Holiday Inn Birmingham-Bromsgrove

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Kidderminster Road, Bromsgrove B61 9AB, England
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Holiday Inn Birmingham-Bromsgrove
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Ranked #2 of 8 Hotels in Bromsgrove
A recent review
4 of 5 stars reviewed today
Bigbee15 Maesteg, United Kingdom
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475 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maesteg, United Kingdom
2 reviews
4 of 5 stars Reviewed today NEW via mobile

Arrived on the Friday night for a two night stay. We asked if we needed to book a table in the restaurant for Saturday night. Told no it was fine. However Saturday night there was a function on in the restaurant. No food available. Complained to the manager and my complaint was handled professionally and resolved. Other than that glitch... More 

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Sale, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Booked this hotel as my daughter was having surgery locally. Having been out of the room for 12 hours arrived back to towels and soaps left in a carrier bag outside the door.The room had not been made up, beds left unmade etc. After a long day at the hospital, tried to order food from room service, however the phone... More 

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Oldham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our stay was just a stop over on the way down to Gloucester. The hotel is well placed of the M5 motorway and the communal areas are all modern and clean. We're probably not the target market for the hotel and we were left a little disappointed. Good points are the breakfast was very generous and good value, communal areas... More 

Was this review helpful? Yes 2
Derby, United Kingdom
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for just one night, paying just £51 plus £5 each for breakfast. The hotel is located a hundred yards or so from the motorway but we weren't troubled by noise. With its quirky rather dated architecture and interior décor it does not look or feel like a typical budget chain hotel box but instead has a sort... More 

Was this review helpful? Yes 1
Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Hi Thank you for taking the time to stay and review our hotel, its always great to get honest feedback about our hotel and team. We hope to see you again soon. Kind regards Glen More 

Top Contributor
97 reviews 97 reviews
89 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

i stay in hotels of this type 4 to 5 nights per week and they are all generally pretty much of a muchness but I can honestly say I loved everything about this place. The bar and restaurant were quaint and the staff very polite, the rooms were extremely well appointed and the food was mmmmmmm. Enough said I think.

Was this review helpful? Yes
Glen S, Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for posting your review of our hotel, I will ensure this is shared with the team. We are really pleased you enjoyed your stay, and hope that it will not be too long before we can welcome you back to the hotel. Kindest regards, Kyle Kyle Wright Front of House Manager More 

Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Very Good for the most part Check In : Very Friendly, efficient and informative Room : Surprisingly clean, I say surprisingly as you can generally find at least one bit of dust or a random hair but this place was spotless. Sleep Quality: bed was amazing with a variety of pillow choices and i would have slept really well but... More 

Was this review helpful? Yes
Glen S, Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Many thanks for your kind review of our hotel, we are really pleased you enjoyed it. I will ensure we investigate the buzzing noise you noted hearing. We hope to welcome you back soon Kind regards, Kyle Kyle Wright Front of House Manager More 

Top Contributor
77 reviews 77 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at hotels all over the world and can quite honestly state that on this occasion staying here was not pleasant. Whilst there are quite good facilities, pool, gym etc the standard of both the breakfast and service were not up to either the brand name or star rating. Whilst waiting for breakfast we were shown to a... More 

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Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for the second chance, I know the day in question well and the four star review was very generous. Breakfast has to be staffed correctly to deliver the guest experience and on this day over half my team were sick including my breakfast chef. Your feedback is noted and expected but not our usual standard as was the... More 

Middlesbrough, United Kingdom
Top Contributor
74 reviews 74 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights on business and overall found it a really good hotel. The lady that checked us in was extremely good, both polite and efficient. My room was really good with a huge bed, bath and was also very clean. I used the gym which was also reasonably well equipped for a hotel, although one of the... More 

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Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Hi Glad you found us good and would come back. Hope to see you again Regards Glen More 

County Durham, UK
Top Contributor
382 reviews 382 reviews
167 hotel reviews
283 helpful votes 283 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a good example of the new Holiday Inn brand - this one has obviously undergone renovation but doesn't really come up to scratch - room was cold in arrival, average heating and bathroom quite dated - didn't feel that clean either. I am a big fan of Holiday Inn but doubt I'll return to this one.

Was this review helpful? Yes 1
Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Sorry your room was cold and you feel we are not to standard as a Holiday Inn. Our hotel is a little different and is four star AA rated and has air heating and cooling in all rooms, with changes in weather it is a challenge to get the rooms to everyone’s liking on arrival, but great feedback. I understand... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed in many Holiday Inns over the last year and look forward to a good standard of accommodation and service. Unfortunately, this hotel is not up to standard. The food was very bland, and the hotel, apparently doesn't own a black pepper grinder! When the hotel states it is close to the M5, I didn't think that if I... More 

Was this review helpful? Yes
Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Sorry our hotel did not meet your needs and that we were not able to locate a black pepper grinder for you. Some of our rooms do overlook the M5 but the windows do have secondary glazing to reduce the noise and safety latches to stop people from licking cars, although it’s not that close. Thank you again for your... More 

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