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Holiday Inn Birmingham-Bromsgrove

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4.0 of 5
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Kidderminster Road, Bromsgrove B61 9AB, England
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1 room 1 guest
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Holiday Inn Birmingham-Bromsgrove
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541 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Dorset
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for one night as a family of 4 as we were visiting the safari park nearby. It looks like a nice hotel on arrival surrounded by fields. Receptionist was really pleasant and helpful. As you walk thru the hotel it was nicely decorated and looked nice. We chose not to eat in the hotel based on reviews on... More 

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Cockermouth, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First off despite appearing close to the motorway it is not as there is no access close by. I would say it was a ten minute drive. My wife and I stayed here for one night purely to break up the journey down to Cornwall. We booked an executive room at a discounted rate which, we were very pleased about... More 

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Bradford, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

As a frequent holiday inn user expected more. Receptionist friendly, room tired decor and hot in spite of AC. Breakfast congealed, chaotic and staff ( lots of them)happier laying tables than replenishing food and keeping the area hygienic. There was little evidence of experience and staff waked around shouting orders like in a cafe, enquiring who had ordered eggs. Checkout... More 

Was this review helpful? Yes
Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for taking the time to highlight your experience with us, Im sorry you feel we did not deliver the desired experience on this occasion. Kind regards Glen Staniforth General Manger More 

west mids england
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The place is a little tired in parts. Our room was clean but small, I wouldn't have liked to spend more than one night. Coffee and tea making facilities and a fridge and safe, which were good. Drinks seemed reasonably priced for a hotel. We had food in the bar area, which was acceptable. Beds were comfortable and the rooms... More 

Was this review helpful? Yes
Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you, we hope to see you again. Kind regards Glen Glen Staniforth | General Manager Holiday Inn Bromsgrove | Kidderminster Road | Worcestershire | B61 9AB Hotel +44(0)1527 576600 Mob +44(0) 7788 395 812 gm.hibromsgrove@kewgreen.co.uk Kew Green Hotels | Second Floor Dome Building | The Quadrant | Richmond | TW9 1DT More 

Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

MAJORITY of the staff were amazing, came here for our wedding and we stayed 2 nights day before and day after with family and friends. There is this one lady during breakfast older lady miserable looking thing dark auburn short hair. Really disrespected me and my family. She was so bloody rude!!! Think may be she was a bit biased... More 

Was this review helpful? Yes 2
Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Hi Thank you for your review I will be contacting your directly regarding your comments as this is not behaviour I want im my hotel and am so sorry you feel this way. I look for ward to speaking with you and am so please that the rest of my team delivered a great experience and wedding day, congratulations. Kind... More 

Level Contributor
329 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

Needed a quick stay in area due over run on trip. Had seen t from motorway on many previous trips past. Nice hotel. Friendly staff. But. Gave me a up grade room executive ??? Sorry to say but they all on the top floor. As the hotel is Dorma style each room has a tiny pokey window with no view... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for providing feedback on your recent stay, I will ensure this is shared with the team today. I do hope that you are able to stay with us again soon. Kindest regards, Kyle Kyle Wright Front of House Manager More 

Hemel Hempstead, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Slightly different looking hotel from the road but once inside was a lovely hotel. Quiet considering how close to M5. Really friendly and helpful staff, great room with all amenities needed. Had a few problems in the restaurant but quickly and efficiently dealt with. Really comfy bed. Great breakfast with easy check out. Definitely be back!

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you very much for your kind feedback, I will share this with the team today. I do hope you are able to return to stay with us again soon. Kindest regards, Kyle Kyle Wright Front of House Manager More 

Manchester, United Kingdom
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are well furnished with toiletries, linen and tea/coffee, double bed is comfy, with a choice of pillows. They are decorated and cleaned to a high standard, although the bathroom was a little tired. The breakfast was lovely - the choice was really superb. We also used the pool and spa facilities which were clean, relaxing, and a lovely... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you very much for your kind feedback, I will share this with the team today. I do hope you are able to return to stay with us again soon. Kindest regards, Kyle Kyle Wright Front of House Manager More 

York, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Through work I have used this hotel on numerous occasions & the experience does not improve. The rooms are clean but need refurbishment. The restaurant experience is pretty poor. Service is always slow with inexperienced staff that are poorly trained often leaving you for waiting for menus, drinks & food for unacceptable periods.

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for providing feedback regarding your recent stay. I shall ensure this is shared with the management team today. Thank you once again, it is very much appreciated that we receive feedback for guests who have utilised the hotel in order for use to continue to strive to provide a great hotel for our guests to love. Kindest regards,... More 

Manchester, United Kingdom
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here recently for family break. First impressions were good. Looks nice from outside and impressive foyer. Booked a double room with double futon. Rooms was lovely and spacious. First we decided to use the pool and sauna etc with the kids. This area is open to children until 7:30pm but we were asked to leave at 6:30pm, no explanation,... More 

Was this review helpful? Yes 1
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for providing feedback regarding your recent stay. I shall ensure this is shared with the management team today. Thank you once again, it is very much appreciated that we receive feedback for guests who have utilised the hotel in order for use to continue to strive to provide a great hotel for our guests to love. Kindest regards,... More 

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