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Holiday Inn Birmingham-Bromsgrove


Holiday Inn Birmingham-Bromsgrove
Hotel class 3 of 5
Kidderminster Road, Bromsgrove B61 9AB, England
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Traveler Reviews

51% Recommend
3.5 of 5 stars 33 reviews
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By trip type
All (33)
Friends getaway (0)
[ Date ] [ Rating ]
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1 of 5 stars
Emerald77Ireland 1 contribution
Ireland
Jun 22, 2009 | Trip type: Family

I don't usually write reviews but I can't let this one go.... our stay was very, very disappointing - I don't think I've ever been so happy to return home after a family weekend away! Not only did we find the place to be dirty, cold, and in bad need of a 'make over' but the breakfast was disgusting and... more

Management response from
Siobhan Thomasson, General Manager

Dear Emerald77Ireland, Thank you for taking the time to write a review on your recent stay. I was shocked to read your comments about the hotel as we receive a lot of positive feedback from our guests regarding cleanliness and the success of our recently refurbished bedrooms and reception. I note your concern regarding a stolen suitcase, however the owner...

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4 of 5 stars
UK0AP 20 contributions
UK
May 23, 2009 | Trip type: Solo travel

I recently had to stay at this hotel without my husband, this is the first time I have ever stayed in a hotel on my own. I know I am a wimp, but I was anxious, he wasn't well and I had to be near him while he was at Selly Oak Hospital in Birmingham. I choose this hotel as... more

Management response from
Siobhan Thomasson, General Manager

Thank you for taking the time to review our property especially when you have had to deal with your husband being in hospital. I am so pleased that you managed to have a comfortable stay in the circumstances and look forward to your return visit hopefully for pleasure next time!

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4 of 5 stars
Fi73 3 contributions
Kingston upon Thames
May 23, 2009 | Trip type: Couples

We stayed at the hotel to "try it out" to see whether we should recommend it to our wedding guests to stay at in 2010. It was perfect for a stopover. Room was very clean, looked liked it had been recently refurbished, although it was tiny and not much room to do anything except get into bed! Food at breakfast... more

Management response from
Siobhan Thomasson, General Manager

Thank you for taking the time to post a review especially when you are so busy with your wedding plans! I am delighted that you had a pleasant stay and look forward to welcoming both you and your guests back to the hotel.

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3 of 5 stars
anonKingston 18 contributions
Kingston upon Thames
May 22, 2009 | Trip type: Business
1/1 found this review helpful

Previouly stayed here when it was the Bromsgrove Hotel and had a reasonably pleasant stay and evening meal in the restaurant, so was quite happy to rebook. Found the reception had received some refurbishment since being taken over by Holiday Inn, which I had plenty of time to admire as there was a queue and a broken computer system so... more

Management response from
Siobhan Thomasson, General Manager

Thank you for taking the time to write a review on your recent stay. I was very surprised to read that you found the standard of food disappointing as we take great pride in our food and menus.The feedback we have had on this menu to date has been excellent, so my apologises that your experience was not to the...

Fab Stay
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5 of 5 stars
jjb22Dudley 2 contributions
Dudley
May 4, 2009 | Trip type: Couples

the staff were brilliant food was great bedroom was lovely and clean more

Management response from
Siobhan Thomasson, General Manager

Thank you for taking the time to review our hotel after your stay. I am delighted that you enjoyed your stay and your meals and have passed on your comments to the team. We hope to see you back again soon!

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4 of 5 stars
eviesqueezy 4 contributions
england
May 4, 2009 | Trip type: Family

We stayed here 1 night while visiting Cadbury's world and west Midlands Safari park. (both worth a visit). This hotel has recently become a hoilday inn and has had a refurbishment. We were greeted at reception by a really helpful lady and given the key to our room. Had a slight difficulty finding it but were helped by the staff... more

Management response from
Siobhan Thomasson, General Manager

Thank you for taking the time to review our hotel. I am delighted that overall you had a very good stay but equally disappointed that the experience you had at breakfast was not to the same high standard. I have spoken with the team and have implemented more training based on customer service. I look forward to welcoming you back...

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1 of 5 stars
baz9901 1 contribution
birmingham
Apr 25, 2009 | Trip type: Family

I Booked the hotel for the first for me and my wife as a romantic getaway, we got in to the room everything was fine to begin with as i slept for a couple of hours i deceided to have a shower before leave to have a meal outside , as i was having a shower i noticed that the... more

Management response from
Siobhan Thomasson, General Manager

Thank you for taking the time to review our hotel after your visit. I have investigated your comments and believe that the writing on the mirror may have been left by a previous guest that is only visible when the mirror becomes steamed up. I noted how highly you scored the rest of the hotel and I am sorry that...

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5 of 5 stars
m666 16 contributions
england
Mar 26, 2009 | Trip type: Couples

We stayed here for two nites as it was my partners birthday i booked a suite which was well worth the money very roomy huge bath etc even though it over looked the road it was still very quiet .. Finding the hotel off the motorway is very simple just of the a38 on entering the hotel it is a... more

Management response from
Siobhan Thomasson, Siobhan Thomasson General Manager

Thank you for taking the time to review the hotel following your visit. Your feedback is appreciated. I am delighted the team could assist with your cake. I hope that we will have the opportunity to welcome you back to the hotel in the future.

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4 of 5 stars
Chirby 3 contributions
Cheshire UK
Mar 23, 2009 | Trip type: Couples

We mainly used my husbands reward points gained from business travel to treat ourselves to a 3 day stay away since I'd been ill for months and needed a break from the children and something to cheer me up. We really liked the spanish villa style of building and the tiles in the hallways and corridors. Our bedroom was lovely... more

Management response from
Siobhan Thomasson, General Manager

Thank you for taking the time to review the hotel after your visit. I have noted your comments on our scrambled eggs and have passed your comments onto our Food and beverage team. I do hope that your break away has helped in your recovery and look forward to welcoming you back to the HI Birmingham Bromsgrove.

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3 of 5 stars
ampletum 7 contributions
Stockport, United Kingdom
Feb 9, 2009 | Trip type: Couples

My husband and I booked this as a stopover for one night. Checked in efficiently. Room was on the small side and on ground floor. Had requested top floor but although hotel was extremely quiet this wasnt granted. Didnt eat dinner or even go to the bar as being so quiet, there was no atmosphere in the place. Small pool... more

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Holiday Inn Birmingham-Bromsgrove Address

Kidderminster Road, Bromsgrove B61 9AB, England
Bromsgrove Hotels Holiday Inn Birmingham-Bromsgrove
3.5/5.0
33