Briefly - staff, ok - did what they did without beiong miserable - but not over friendly food - good in the evening, with good portions - but beware of breakfast! Soggy hash browns, steamed hard bacon, cold scambled egss, no fried - unless you ask - not up to usual high Holiday Inn standard rooms - clean, but stuffy... more

We stayed here on a Saturday night, a group of 12, after having difficulty finding accommodation in Kidderminster and Bewdley. Being a Holiday Inn my expectations were not very high despite the pictures on the website which did seems to show a very modern and pleasant hotel. Our check in was fast considering there were six rooms booked in our... more

We booked a room at the hotel for one night through Last minute and having read a fair few negative reviews were a little anxious as to what we would find. However upon arrival it was obvious this hotel deserves its four stars. It is fresh, modern and well decorated with a more than friendly team of staff. Check was... more

I made my reservation from Last minute.com's secret hotel service and i must admit that when it was revealed that the hotel i had chosen was a Holiday Inn (albeit 4 stars) i was slightly disappointed and having read the negative reviews on trip advisor i was not exactly overjoyed about my up and coming stay. The check-in was quick... more

We had stayed in this hotel 15 months ago and had a terrible experience which led me to contact the general manager of the hotel group with a list of complaints. I was very impressed that he travelled to the hotel to check out my comments and accepted them as valid - and most importantly acted upon them. We returned... more

We have just spent a week at this hotel and found it great, we would go back to it again in the morning .I have read bad reviews about this Inn and was a bit worried. I found only a great hotel in a great spot overlooking lovely countryside, beautiful food always hot and plenty of it. The rooms were... more

We booked an executive room for a birthday treat – and knew we had made a mistake on our arrival. The Spanish themed hotel is very dated despite recent expenditure – not too sure where they spent the money, perhaps on the receiption area. The front of house staff where exceptionally friendly – so full marks to them. But we... more

We stopped off at this hotel for one night on our way to a holiday in Devon. We loved its location, being on the outskirts of Bromsgrove and surrounded by fields. Our room was clean and comfortable and our teenage son liked the fact his sofa bed was a decent size and on 'legs' rather than flat on the floor!... more

I don't usually write reviews but I can't let this one go.... our stay was very, very disappointing - I don't think I've ever been so happy to return home after a family weekend away! Not only did we find the place to be dirty, cold, and in bad need of a 'make over' but the breakfast was disgusting and... more