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Holiday Inn Birmingham-Bromsgrove


Hotel class 4.0 of 5
Kidderminster Road, Bromsgrove B61 9AB, England
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Best fare found from Boston to Birmingham: $624

Reviews you can trust

57% Recommend
3.5 of 5 stars 42 reviews
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5 of 5 stars
johnny_robinson   4 contributions
Hartlepool
Nov 30, 2009 | Trip type: Couples New

As the title says this hotel certainly deserves it's 4 stars! Arrived at the hotel and check inn was a breeze, the chap on reception explained where our room was situated and offered us help with bags. We where recommended booking a table in the restaurant also for the evening if we where going to be eating in the hotel.... more

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3 of 5 stars
swanbay   5 contributions
swansea
Nov 3, 2009 | Trip type: Family

Briefly - staff, ok - did what they did without beiong miserable - but not over friendly food - good in the evening, with good portions - but beware of breakfast! Soggy hash browns, steamed hard bacon, cold scambled egss, no fried - unless you ask - not up to usual high Holiday Inn standard rooms - clean, but stuffy... more

Management response from
Lis Holmes, Resident Manager

Dear Swanbay, thank you for your comments regarding your stay. I was pleased to read your comments regarding the food at dinner and the service offered by our leisure team. I was naturally disappointed to read your comments regarding breakfast and we are retraining the breakfast team, using your comments as an example, to improve the quality of the hot...

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3 of 5 stars
NReynolds   5 contributions
Dublin, Ireland
Sep 29, 2009

We stayed here on a Saturday night, a group of 12, after having difficulty finding accommodation in Kidderminster and Bewdley. Being a Holiday Inn my expectations were not very high despite the pictures on the website which did seems to show a very modern and pleasant hotel. Our check in was fast considering there were six rooms booked in our... more

Management response from
Lis Holmes, Resident Manager

Thank you for your comments regarding your recently stay. I was delighted to read you had a comfortable and enjoyable stay, and the food and service in the bar was of a high standard. I hope we can welcome you and your team back to the hotel when you are next in the area.

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4 of 5 stars
PinkPrincess1207   1 contribution
Worcestershire
Sep 20, 2009 | Trip type: Couples

We booked a room at the hotel for one night through Last minute and having read a fair few negative reviews were a little anxious as to what we would find. However upon arrival it was obvious this hotel deserves its four stars. It is fresh, modern and well decorated with a more than friendly team of staff. Check was... more

Management response from
Lis Holmes, Resident Manager

Thank you for reviewing your recent stay at the hotel. I was delighted you found the hotel welcoming and safe. I appreciate your comment about the check out time and am updating the information on the TVs to ensure relevant information is provided. My team and myself hope to welcome you back to the hotel when you are in the...

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4 of 5 stars
ThunderBug   15 contributions
East Anglia
Sep 9, 2009 | Trip type: Couples

I made my reservation from Last minute.com's secret hotel service and i must admit that when it was revealed that the hotel i had chosen was a Holiday Inn (albeit 4 stars) i was slightly disappointed and having read the negative reviews on trip advisor i was not exactly overjoyed about my up and coming stay. The check-in was quick... more

Management response from
Lis Holmes, Resident Manager

Dear Guest. Thank you for taking to review your recent stay. I was pleased your stay overall was good and you found the team kind and friendly. Please let me assure you the lock in room 225 is fixed and in good working order.

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4 of 5 stars
Barcardi   23 contributions
Dublin
Sep 7, 2009 | Trip type: Couples

We had stayed in this hotel 15 months ago and had a terrible experience which led me to contact the general manager of the hotel group with a list of complaints. I was very impressed that he travelled to the hotel to check out my comments and accepted them as valid - and most importantly acted upon them. We returned... more

Management response from
Lis Holmes, Resident Manager

Dear Guest. Thank you for taking the time to review the hotel and for giving us another chance. I am pleased you have seen vast improvements and I can assure you development is ongoing. I hope we can welcome you back very soon.

Outstanding
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5 of 5 stars
holidaynutCorkCity   1 contribution
cork city
Aug 19, 2009 | Trip type: Family
1/1 found this review helpful

We have just spent a week at this hotel and found it great, we would go back to it again in the morning .I have read bad reviews about this Inn and was a bit worried. I found only a great hotel in a great spot overlooking lovely countryside, beautiful food always hot and plenty of it. The rooms were... more

Management response from
Siobhan Thomasson, General Manager

Thank you for taking the time to write a review on your recent stay. I have passed on your comments to all the team and look forward to welcoming you back in the future.

Appalling
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1 of 5 stars
fromdevon   3 contributions
UK
Jul 23, 2009 | Trip type: Family
1/1 found this review helpful

We booked an executive room for a birthday treat – and knew we had made a mistake on our arrival. The Spanish themed hotel is very dated despite recent expenditure – not too sure where they spent the money, perhaps on the receiption area. The front of house staff where exceptionally friendly – so full marks to them. But we... more

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4 of 5 stars
UKTouristScotland   7 contributions
Dundee, United Kingdom
Jul 15, 2009 | Trip type: Family
1/1 found this review helpful

We stopped off at this hotel for one night on our way to a holiday in Devon. We loved its location, being on the outskirts of Bromsgrove and surrounded by fields. Our room was clean and comfortable and our teenage son liked the fact his sofa bed was a decent size and on 'legs' rather than flat on the floor!... more

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1 of 5 stars
Emerald77Ireland   1 contribution
Ireland
Jun 22, 2009 | Trip type: Family

I don't usually write reviews but I can't let this one go.... our stay was very, very disappointing - I don't think I've ever been so happy to return home after a family weekend away! Not only did we find the place to be dirty, cold, and in bad need of a 'make over' but the breakfast was disgusting and... more

Management response from
Siobhan Thomasson, General Manager

Dear Emerald77Ireland, Thank you for taking the time to write a review on your recent stay. I was shocked to read your comments about the hotel as we receive a lot of positive feedback from our guests regarding cleanliness and the success of our recently refurbished bedrooms and reception. I note your concern regarding a stolen suitcase, however the owner...

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Holiday Inn Birmingham-Bromsgrove Also Known As

  • Holiday Inn Bromsgrove
  • Holiday Inn Birmingham Bromsgrove
Address: Kidderminster Road, Bromsgrove B61 9AB, England
Bromsgrove Hotels Holiday Inn Birmingham-Bromsgrove
3.5/5.0
42