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Holiday Inn Birmingham-Bromsgrove

Certificate of Excellence
4.0 of 5
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Kidderminster Road, Bromsgrove B61 9AB, England
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Holiday Inn Birmingham-Bromsgrove
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Ranked #3 of 8 Hotels in Bromsgrove
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
swanseajackfamily Swansea, United Kingdom
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522 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (522)
  • Mar-May only
    (153)
  • Jun-Aug only
    (144)
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  • Dec-Feb only
    (86)
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stoped at this hotel and when we went to our room the phones did not work so we went to the reception and told them a lady said she would send sum one up no one came at all very disappointing the electrical products like the hairdryer was out of date by 1 year it does not bother me... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for providing feedback on your recent stay at the hotel. I shall share your feedback with the management team. I am very sorry that the facilities did not meet with your expectations and I shall ensure the points you raised are looked into. We do have an external company provide an electrical test to all electrical appliances within... More 

Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel Monday 27 July fantastic service from the receptionist, lovely sized room for the family, very clean with lovely thick towels, excellent pool. All staff very pleasant, Really enjoyed our stay kids gutted we did not stay another night x

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you very much for your kind feedback, this is very much appreciated and I shall ensure this is shared with out team today on our departmental communications boards. Thank you once again, I do hope that you are able to return to stay with us again soon. Kindest regards, Kyle Kyle Wright Front of House Manager More 

Colchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this hotel on a fairly regular basis when I'm working away. The staff are always polite and friendly and the service is excellent. The rooms are very comfortable and spacious and contain everything I need. There is plenty of choice on the menu which you can enjoy in the large restaurant or in the lounge area. Good... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for your kind review of the hotel, this is much appreciated, I will ensure this is shared with the team. I am really pleased you continue to stay with us and I hope we are able to welcome you back to the hotel soon Kind regards, Kyle Kyle Wright Front of House Manager More 

Manchester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here on a Saturday night with my partner. Unfortunately upon arriving in our standard room the bed was very poorly made and there was debris on the bed which looked like it had come from the bottom of someone's shoes) - in essence it seemed as though somebody had been lounging on the bed with dirty shoes on and... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for your kind review of the hotel, this is much appreciated, I am sorry you experienced an issue with your room upon arrival but am very glad the team were able to resolve the issue. I do hope we are able to welcome you back to the hotel soon Kind regards, Kyle Kyle Wright Front of House Manager More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Good side Easy to park and free, Wifi free, hotel rooms and nice and functional, nice bar area. Poor side Restaurant and food. I stay out 4 x nights per week and I have to say the food served at this hotel on the 4 occasions I have stayed is simply awful. Poor quality ingredients, poorly presented always over cooked,... More 

Was this review helpful? Yes
Glen S, General Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

So sorry you have has some poor experiences eating with us and have not contacted me directly in the first instance to try to resolve your issues. I will review your comments with my team to see what we can do to ensure no guest has the same experience again. Please feel free to contact me to discuss your stay... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a standard Holiday Inn and may be ok if you're not trying to manage a wheelchair. There are only 3 disabled spaces outside and when I'd got the wheelchair round to the front door the first hurdle encountered was a kerb. It was lowered for access but not flat so the chair still had to be manoeuvred to... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for providing feedback on your recent stay at the hotel. I shall share your feedback with the management team. I am very sorry that the facilities did not meet with your expectations and I shall ensure the points you raised are looked into. Thank you once again for your feedback, this is vital to us as a hotel... More 

Plymouth, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What do you say , there nothing to knock this hotel , Rooms brilliant Staff brilliant , Evening meal fantastic , Brilliant service , Pool nice but we had no time but was tempted . Very warm welcome , It was a a fantastic place to stay I will return

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you very much for your very kind review, I will ensure this is shared with the team today. I am really pleased you enjoyed your stay, and that our team were able to make you feel welcome. We very much hope that you are able to stay again soon. Kind regards, Kyle Kyle Wright Front of House Manager More 

Ilminster, Somerset
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

I was moved to the Holiday Inn after an utterly awful night at a Bromsgrove B&B and a night of next to no sleep. I arrived feeling exhausted, and probably looking like the wreck of the Hesperus, to be greeted by lovely front desk staff and checked in. Laura, one of the receptionists was just lovely and carried my bags... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you very much for your very kind review, I will ensure this is shared with the team today. I am really pleased you enjoyed your stay, and that our team were able to make you feel welcome. We very much hope that you are able to stay again soon. Kind regards, Kyle Kyle Wright Front of House Manager More 

Sheffield, United Kingdom
Level Contributor
141 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here again for a second time on business , there was distribution due to a fire in the kitchen so we had to spend over half hour in the car park , but one of the staff kept us updated and then went out of his was to ensure all the customers received complimentary refreshments afterwards , this gentlemen... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you very much for your review of the hotel, I will ensure this is shared with the management team. Thank you once again, I do hope you are able to stay again soon. Kindest regards, Kyle Kyle Wright Front of House Manager More 

Nantwich, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I regularly stay at the Holliday Inn Bromsgrove as it is close to the finance and support centre for the company I work for. Overall the hotel is a standard offer in line with the Holiday Inn chain. The rooms are reasonably comfortable, the free wifi is ok and the general facilities of the hotel are fine and what you... More 

Was this review helpful? Yes
Glen S, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for reviewing the Holiday Inn Birmingham Bromsgrove, I shall share your feedback with the team today. I do hope that you are able to stay with us again soon Kindest regards, Kyle Kyle Wright Front of House Manager More 

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