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Hilton Birmingham Bromsgrove

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Birmingham Road, Bromsgrove B61 0JB, England
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Hilton Birmingham Bromsgrove
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Hilton Birmingham Bromsgrove
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749 reviews from our community

Traveler rating
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    181
    81
    53
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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    (171)
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Nottingham UK
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Friendly and professional welcome. I have stayed at this hotel several times and have never been dissapointed. My room was a spacious family room with a well stocked hospitality tray but no biscuits. There was a good supply of toiletries. The heater warmed my room to a satisfactory temperature and despite switching it off prior to retiring it soon warmed... More 

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Mackay, Australia
Top Contributor
80 reviews 80 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Probably as good as it gets in Bromsgrove . Very busy lounge bar Very busy coffee shop . The best English breakfast and we enjoyed other great meals . We slept really well because you can open a window. No mini bar or fridge . Small bathroom. Mostly dated . Exceptional staff .

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Kester O Thank you for your time and efforts in giving us feedback after your recent stay with us, we do appreciate your time. Glad to read that you felt the hotel team were exceptional, I will be sure to let them know. I will also let the food and beverage team know that you enjoyed your time in... More 

England
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

As a once regular user of Hilton, one of the attractions was the ability to cancel on the expected date of arrival. This policy has changed but it wasn't made clear when we booked. So when we needed to cancel at the last minute we initially couldn't, but eventually the hotel kindly cancelled the room and apologised for the change... More 

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear AimL Thank you for your time and feedback after your recent visit to our hotel. We do allow cancellations up to midnight the day before for bookings, to avoid cancellation charges. If you do have correspondence from us that does say anything different, please do let us know so that we may follow it through on your behalf. Thank... More 

Spalding, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice Hotel, a bit dated on fixtures & fittings. Staff very helpful, do not be too English and afraid to complain. If something is not wrong they tried hard in putting it right! Room heating is not really satisfactory especially in the bathroom, not sure I would like to stay in the winter!

Review collected in partnership with Hilton Hotels & Resorts

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Ian M Thank you for your feedback after your recent visit to Bromsgrove, your time is appreciated. Apologies from housekeeping about the cold room, I know we had left the window open by mistake. Glad you found the team helpful and yes if something isn't right, do let us know there and then so we can seek to make... More 

solihull
Top Contributor
346 reviews 346 reviews
39 hotel reviews
246 helpful votes 246 helpful votes
2 of 5 stars Reviewed 1 week ago

I had to meet someone half way and it was suggested to meet at the Hilton Bromsgrove, mistake if I had realised you have to pay £3 for parking I would have met over the road at the public house. Would have also saved over pricing for a double espresso £2.90 ,330ml Coke £3.10 and a pint of Stella £4.20,... More 

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear busterSolihull Thanks for your time to give us some feedback after your recent visit to our hotel. I was pleased to read about the staff being very good, thank you for that. I do acknowledge that like many establishments nowadays, we have a car parking charge, levied to help cover the costs of operating such a large area. I... More 

West Sussex, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stay in this hotel for work reasons, ive seen this hotel go through some great times and some not so great times, im really pleased to say that they have some great employees at this time who engage with their customers, Lotty on recpetion is super, she has great passion and engery for her role and always wants to... More 

Review collected in partnership with Hilton Hotels & Resorts

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Lorraine G, Thank you for your time in providing some feedback about the hotel and especially Lottie at reception. I am sure that will make her day. Our location is pretty good for most of the west midlands, can't vouch for the motorway traffic though so hope it was Ok for you. thanks once again Michael More 

Canton, Ohio
Contributor
19 reviews 19 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at this location a couple of times in the past. The hotel is close to our corporate offices, so that is excellent. Also the food at this location is also good if you don't want to go out. Rooms are clean and well kept.

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear DD Thanks for your kind words about our hotel, I will ensure the team are made aware. Thanks once again for your time, we do appreciate it Michael More 

Plymouth, United Kingdom
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay was for one night only, we asked for a spacious room on the ground floor. We got exactly this. We were accommodated with our dog to sit together for an evening meal. Staff were very attentive, friendly and helpful. The room was clean and we could have a window open. The only negative was that we were woken... More 

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Cowbell 1234 Thanks for your time and feedback, glad to read about the large room meeting your needs. Apologies though for other people's inconsiderateness when retiring later at night. If ever there is a noise problem, please do let us know straight away so we can seek to make it right there and then. With thanks Michael More 

Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

If you ask for a separate single bed in a family room, please ensure you inspect it first and report back if it is inadequate. Unfortunately we had a poor experience with being led to believe this would suffice - the camp bed was not fit for purpose as when we lay on it, the springs touched the floor!. As... More 

Review collected in partnership with Hilton Hotels & Resorts

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Jayne B, Thanks for your feedback after your recent stay with us, glad you found our beds comfortable. Our Z beds/rollaways and really meant for children, apologies if they were not suitable for your teenage children. Our family rooms with 2 double beds in suit most needs. Thanks once again, Michael More 

jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is first class as are the staff, rooms, parking, in fact everything was perfect. Well done Hilton Bromsgrove. The meal in the dining room was very good, prices generally very good. We were made to feel very welcome by all staff. As a Hilton Honors Member we were given free snacks and chocolate, free slippers, combs, toothbrushes, mouth... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear MArina N, Thank you for your kind words about our hotel, I will ensure that they are passed onto the team. Thanks once again, Michael More 

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