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All 8 Bromsgrove hotels

Hilton Birmingham Bromsgrove

4.0 of 5 Hotel   |   Birmingham Road, Bromsgrove B61 0JB, England
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Ranked #7 of 8 Hotels in Bromsgrove
A recent review
5 of 5 stars reviewed 4 days ago
v1leon50 Liverpool, United Kingdom
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645 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed for one night in September, from the moment we were greeted, or not, by the two equally uninterested receptionists, we knew this was the standard for this hotel. The public areas are very dated the rooms are slightly better. It is the complete lack of customer service in all areas and the fact you are charged £5 to park... More

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Sorry to read the hotel was not to your liking, my apologies for that. I know we do generally get some great feedback about our team at the hotel. I will advise them though that on this occasion they did not do very well, Apologies once again Michael More

Liverpool, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First time i have stayed at a hotel that i paid a single supplement for and received a very superior spacious room. Staff were friendly and helpful. Breakfast was adequate with a reasonable choice (the scrambled eggs were superb). Downside was price of drinks in bar, false economy after first round cost £41, we didnt order any more, if prices... More

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your feedback about the team, I will pass it on. Breakfast does offer around 50 hot and cold items, quite a bit of choice, but if anyone has a particular need, do ask. We will try to accommodate if we can Thank you though for your observations, Michael More

world traveller in Netherlands
Top Contributor
61 reviews 61 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I think Hilton must have different standards; this one is albeit having a Hilton standard, one of the lower ranked. The hotel is a bit old, although rooms are refurbished quite nicely. The beds are not as comfortable as you can usually expect from a Hilton. Dinner is ok, but not exceptional. The restaurant is serving the standard, so nothing... More

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for your time and feedback after your visit to our hotel. Our location is good, very central in the midlands and good access to the motorway network. Breakfast does open at 0700, but we do try to be open a little before whenever we can. We do have lots of dining choices in the hotel, if you have... More

Senior Contributor
34 reviews 34 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This is one of the finest hotels in Bromsgrove and area. good accommodation, clean rooms, clean aand quality restaurant Large car park and good motorway links. We recommend to all holiday and business travellers

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for your time and kind words about the hotel. The team will be pleased to know their efforts have been appreciated. We also appreciate your time Hope to see you again soon Michael More

West Midlands, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here with our one year old daughter following a trip to the safari park, we were visiting family the next day so were looking for a reasonable priced stay at a local hotel. We got a really good deal here for three of us, and for the price we paid we really enjoyed our stay and got excellent... More

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for your kind words about the team and the hotel. They do try hard whenever they can. Glad you liked the birthday treat. Thanks once again for your time Michael More

Senior Contributor
32 reviews 32 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed with work and the hotel is looking a little bit tired,bed was absolutely rock hard , like sleeping on the floor and couldn't get the internet to work at all! The breakfast however was superb and couldn't be faulted. Staff in the hotel were all really friendly and helpful, just needs a visit from the hotel inspector !

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your time and efforts, apologies the decor was not to your liking. Thank you though for your kind words about the team, I will pass it on to them. Thank you Michael More

Burgess Hill, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Stayed 2 nights with my wife and 14 month old baby. Our room for filthy, hairs and dirt stuck our baby as she crawled. Breakfast was a mess each morning, food constantly running out, long queues, poor service, no tea or coffee offered to any guests we saw. Just generally a poor overall experience. Positive was the pool.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your time and feedback. Sorry to read you had not enjoyed your stay, if we do learn of such things at the time we do seek to make it right there and then. Thanks once again Michael More

haverfordwest, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

we shall stay here again because it suits our needs, the hotel is clean and friendly, the food is good, service is quick and friendly and the leisure facilities are good. The location is excellent for our needs

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for taking the time to give some feedback after your recent stay with us, we appreciate your time. Glad to read that you would want to stay again, I will advise the team of that, they will be pleased Thanks once again Michael More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great stay, very relaxing. Pros: Gym, not the best ever but it was nice to be able to train after a hard day. It was great to be able to swim and go to sauna after the workout, perfect relaxation. The lounge had a good atmosphere, the food was 3 of 5 points. The garden was nice. Cons:... More

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for your time and feedback. Sory to read the room was not ready for you, apologies we had to sort it after you arrived. Glad you liked the gym, £175,000 well spent Thanks once again Michael More

Whitchurch, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with my sister, it was a treat for my birthday. Very nice rooms, 2 double beds, mine did not have a mattress cover. The bathroom was very peculiar and looked as if it needed a make over. Very small bathroom, the smallest I have ever been in I think, the bath was chipped in 2 places. This... More

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your time and feedback, appreciated. Leading up to Xmas Hilton to place a £1 charity donation onto customer's bills. Which is optional as to whether one wishes to pay it or not. We do appreciate the efforts many people do make on their own volition, raising money for causes close to their own hearts. And without an issue,... More

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Additional Information about Hilton Birmingham Bromsgrove

Address: Birmingham Road, Bromsgrove B61 0JB, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Bromsgrove
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Birmingham Bromsgrove 4*
Number of rooms: 148
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Also Known As:
Hilton Birmingham Bromsgrove Hotel Bromsgrove
Hilton International Bromsgrove
Bromsgrove Hilton International
Hilton Bromsgrove

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