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Hilton Birmingham Bromsgrove

4.0 of 5 Birmingham Road, Bromsgrove B61 0JB, England
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Hilton Birmingham Bromsgrove
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Hilton Birmingham Bromsgrove
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711 reviews from our community

Traveler rating
    167
    247
    167
    79
    51
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221
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wolverhampton
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Currently engaging in my first stay at Hilton Bromsgrove. Made very welcome at check in by Robyn. Definitely like the new system that the Hilton chain have called 'make it right'. Some other hotel chains could learn from this. A tasty three course meal was enjoyed. Kelly, the supervisor set an excellent example to her fellow restaurant colleagues by leading... More 

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London, United Kingdom
Top Contributor
183 reviews 183 reviews
160 hotel reviews
164 helpful votes 164 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel was fine for a stopover en route to Scotland. Room was comfortable if a little dated. Had to sit on the bed to watch TV. Staff up to the normal Hilton high standard. Hard eggs at breakfast though!

Was this review helpful? Yes 2
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for your observations. Glad you found our location good for your travels, we are very close to all the main midlands motorways, which is good for the car owner. Apologies that the eggs were too hard, if ever something's not right, do let us know straight away and we'll seek to make it right. Thanks once again Michael More 

Yarm
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

I wouldnt stay here again, the staff are rude. The hotel charges £20 for a small dog, the animals must stay in the rooms at all times. The bedrrom was very basic and the bed extreamly uncomfortable. Honestly stay somewhere else in the area. Free wifi only available in reception

Was this review helpful? Yes 1
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your feedback. We do welcome smaller dogs to our hotel but we do levy a charge for dogs as there is a lot of extra cleaning involved after check out. Our 28 sqm bedrooms do have most facilities in them and the family rooms have 2 double beds in, sorry to read they weren't to your liking. thanks... More 

Wilmslow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

A last minute trip with my Wife and two Daughters, was hastily arranged, selecting a two night break at the Hilton in Bromsgrove. We booked through LateRooms.com and received what I initially thought was a competitive quote, £238 for the two nights including breakfast, which would have cost £20 per day for the 4 of us, as children eat free.... More 

Was this review helpful? Yes 3
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for your observations, your efforts are appreciated. My apologies that we messed up on the breakfast. Many bookings through 3rd parties are often room only rates, glad we were able to arrange the refund for you. I will ensure though that you feedback is passed onto the team so that they can learn from it. With regards Michael More 

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed for one night while visiting my daughter in Birmingham. Didn't spend much time in the hotel, but what I saw from the reception area it looked quite nice. Disappointingly, after checking out I left something in the room. After phoning and speaking with housekeeping it was never handed in when the room was cleaned. Needless to say this really... More 

Was this review helpful? Yes 8
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for your observations after your recent visit to our hotel, we appreciate your time. Guests are always leaving things behind in hotel bedrooms, we are pleased that your property was found and returned. I do trust my team. Thanks once again Michael More 

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We had a very relaxing night away at this hotel - the facilities were great for the children and the room was lovely and big enough for us all. The staff were very helpful and looked after us incredibly well. Breakfast was great!

Review collected in partnership with Hilton Hotels & Resorts

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michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your kind words. Glad you had a great stay, albeit a brief one. Thank you Michael More 

DURHAM, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Poor experience. Large room with mostly wasted space and a tiny bathroom which it's virtually impossible to close the bathroom door whist you are inside. Wrong food brought to the table so was returned meaning we ate for the most part at different times. We gave up after 25 mins for the desert to arrive and all when the restaurant... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your feedback, appreciated. Acknowledged about our bathrooms, they are small, but the bedrooms are very large. Great for families. Apologies for dinner not being 100%, glad though we were able to rectify things with regards to dinner. With Regards Michael More 

Birmingahm, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Perfect! Use every time in area. Easy to find and good access to motorway network Rooms lovely Perfect location for NEC, Cadbury World Have amazing Safari Park nearby often as part of package Perfect for business, Family and couples

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thank you for your kind words, glad we were able to support you having a great time whilst you were staying in the west midlands Michael More 

Blackpool, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here recently for a family wedding. On arrival the lobby looked quite smart although we were very shocked to see the car parking machines and find out that we were going to be charged for parking! £5 per night for residents and a lot lot more for none residents - up to £25 for 24 hours! The reception... More 

Was this review helpful? Yes 4
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your feedback after your recent visit to our hotel. If we do have wedding guests having a wedding and staying at our hotel, there is a package available for the B&G to offer out that includes breakfast and parking. We often do nearly 300 breakfasts at the weekend so have to frequently rotate dishes throughout the breakfast period... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Generally quite a good experience. The staff were all friendly & helpful. The bedroom was comfortable, the bathroom hadn't been cleaned properly. Breakfast was disappointing, cold plates & no fried eggs cooked off.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Thanks for your time and feedback on our hotel. Your time is appreciated. If ever there are any issues, we do always prefer people to inform us at the time so we can seek to make it right there and then. We are human after all and can sometimes get it wrong. Thank you though for your time Michael More 

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Additional Information about Hilton Birmingham Bromsgrove

Address: Birmingham Road, Bromsgrove B61 0JB, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Bromsgrove
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Birmingham Bromsgrove 4*
Number of rooms: 148
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Also Known As:
Hilton Birmingham Bromsgrove Hotel Bromsgrove
Hilton International Bromsgrove
Bromsgrove Hilton International
Hilton Bromsgrove

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