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Hilton Birmingham Bromsgrove

Hotel website
Birmingham Road, Bromsgrove B61 0JB, England
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Hilton Birmingham Bromsgrove
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Hilton Birmingham Bromsgrove
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800 Reviews from our TripAdvisor Community

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Traveler rating
    189
    277
    188
    88
    58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (800)
  • Mar-May only
    (185)
  • Jun-Aug only
    (258)
  • Sep-Nov only
    (188)
  • Dec-Feb only
    (169)
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england
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Myself, Mom and Daughter had afternoon tea. The service was rubbish, the Prosecco served was as warm as the tea that followed not appealing at all,the sandwiches and cakes were just placed on table, no explanation, no hope you enjoy nothing. But the sandwiches and cakes were ok, nothing to say they were good because they were just average. I... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 3 days ago NEW

The postcode for your sat nav will take you to Bromsgrove town centre and when you ring the phone number, no one will answer over the weekend because it's the number of the bookings team who aren't there at the weekend. Room nice but toilet didn't work and they expect you to pat £5 per night to park. They were... More 

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Steve H Thank you for your time and for giving us some feedback after your recent stay with us, we do appreciate your time. I was sorry to read about the issue with postcodes and your satnav. Apologies for that. I note your feedback about the toilet, I trust the team were able to sort it whilst you were... More 

Travelers are raving about these Bromsgrove hotels

Liverpool
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

You know what you'll get with a Hilton. Big open plan hotel with large rooms well kitted out. Laid out over a few wings so you can walk a bit inside! staff were helpful and friendly. Food at Restaurant and breakfast was good. Impressed with gym an d had 15 m pool as well. Would stay again

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Peter E Thank you for your time and kind words about our hotel, glad to read you had a great time. Glad you liked our pool (17 or 18M by the way) and we have recently made major changes in our gym and with the equipment in there. Good to know our guests enjoy it. Thanks once again Michael More 

caterham
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely staff (reception, bar and restaurant all very friendly), good clean spacious rooms, space to work in communal areas, nice pool, nice people, nice stay. I guess I must have been lucky seeing some of the other contributions from tripadvisor members were a bit negative about the decor, but my room was smart and modern and I was more than... More 

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear bigniv Thank you for your observation about our hotel after your recent stay with us, we appreciate your time. I know we do have very large bedrooms, but we acknowledge our bathrooms are small and we know a lot of negative sentiment comes from that fact. Thanks once again for your time, Michael More 

Liverpool, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

went for afternoon tea 4th july was a present for my husband for fathers day off his daughter. took paper work off us asked for promation code I said was a present. thought would be in a lovley tea room but was like sitting in a pub. there was a bar there .was asked were we wanted to sit. I... More 

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Paula J Thank you for your time and feedback about your visit to our hotel, it is appreciated. I acknowledge the honesty of my team member who advised about us getting busy when you came in, apologies though if it came across wrongly. The intent was honourable. If ever a guest at our hotel feels there is an issue,... More 

Lusaka, Zambia
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent five days at this property in the English Midlands. It is a few miles from Birmingham so ideal if you want some peace and quiet within easy reach of the city. Overall the rooms were clean the staff courteous. It has a gym which is a must for me and the neighborhood is great for some running.

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Kafula M Thank you for your feedback after your recent stay with us, your time is appreciated. Glad you enjoyed your stay and that you found the gym met your needs. We do have some great local areas as well if guests wish to go for a run. Thanks once again for your time Michael More 

Bromsgrove, United Kingdom
Level Contributor
131 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 1 week ago

Really needs a refurbishment with tired looking furniture and fittings and overpriced food and drinks and inexperienced staff. The food wasn't up to much and very expensive for what it was. Disappointing as they had improved somewhat but have now let the standards slip again.

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Ddear RogerVanstone Thank you for your time and observations about your stay with us. Our genuine apologies that you did not enjoy your time with us. I will feedback to the team. Thank you though, we do appreciate your time Michael More 

Hertfordshire, UK
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 1 week ago

Just had two nights stay, no lift to the first floor and not advised on website, all baggage had to be hand carried. Room smelt rotten and dirty, industrial air freshened used to lighten the odour which resulted in a different type if offensive smell. Asked to discuss with GM and told not in the hotel and could say if... More 

Was this review helpful? Yes
Saltburn-by-the-Sea, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

Checked on and given a key. When I went to my room the bed was unmade. Returned to reception and given another room and a drink voucher to apologise. Went to the room and it was full of wedding gifts and flowers. Third time lucky!! When I tried to redeem the drink voucher I ordered a glass of wine and... More 

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Clive H Thank you for your efforts in giving us feedback after your recent stay with us. My apologies we didn't get it right with the rooms, the front desk team have learnt from their error. I do appreciate your fairness about the drink you chose, glad we sorted it in the end, apologies though it took more effort... More 

Preston, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at the hotel, the staff was very helpful and always with a smile on. The room was large, comfortable and clean, only slight negative note is that I was looking forward to relax by having a bath but the bath plug was missing. The food at the restaurant was very nice and service was good,... More 

Was this review helpful? Yes
michaelsquire, General Manager at Hilton Birmingham Bromsgrove, responded to this review

Dear Thephantomguy Thank you for your time and kind words about the team here in Bromsgrove. They will certainly appreciate your efforts when they get your feedback. Many thanks once again, Michael More 

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