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All 5 Cobham hotels

Hilton Cobham

4.0 of 5 Hotel   |   Seven Hills Road South, Cobham KT11 1EW, England
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Ranked #4 of 5 Hotels in Cobham
A recent review
3 of 5 stars reviewed 5 days ago
Ed H Kenilworth, United Kingdom
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663 reviews from our community

Traveler rating
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    205
    161
    99
    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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English first
California
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

After reading other reviews, there may be rooms that are renovated and are not. I was in the room that needs serious help. Toilet has flushing issues. Shower has almost no water pressure that I complained but no improvements. Staffs are nice and friendly. Restaurant is nice but the rooms are NOT regular Hilton quality.

Was this review helpful? Yes
DeanRigby, General Manager at Hilton Cobham, responded to this review

Dear rollston, Thank you for taking the time to post a review following your recent stay with us. I really appreciate your positive comments regarding my team and your restaurant experience. I am sorry to read that you felt that your bedroom was not up to the usual Hilton standard, we are always working on ways to improve the guest... More

Kenilworth, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is a tale of two halves. The staff, when you have their attention, are great. The rooms are great also, and are available online for some great prices. But. But the bed springs sounded and felt old, and ground away every time I rolled over. Not a good night's sleep. We had requested a second bed in our... More

Was this review helpful? Yes
DeanRigby, General Manager at Hilton Cobham, responded to this review

Dear Ed H, Thank you for taking the time to post a review following your recent stay with us. I am pleased to see that overall you enjoyed your stay with us but would also like to apologise that you found the service to be somewhat inconsistent. Thank you for your valuable feedback regarding the bed and I am really... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

We arrived at the hotel just after 1500 and were simply told that our room was not ready and we could wait at the bar, we weren't offered the use of any other facilities or any complimentary drinks as an apology. The receptionist also mentioned that the rooms were not ready because it was close to check-in time, however the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
DeanRigby, General Manager at Hilton Cobham, responded to this review

Dear Mr Obrien, Thank you for taking the time to post such a detailed review following your recent stay with us. I am pleased that you enjoyed the facilities at the hotel and I know that my PA has been in touch with you regarding the problems you encountered. I very much look forward to welcoming you back to the... More

Travelers are raving about these Cobham hotels

1 review
4 of 5 stars Reviewed 1 week ago

Really enjoyed our stay at this Hotel , we were made very welcome and it was very child friendly, lovely breakfast , clean room and lovely surroundings . Comfortable large bed , Rooms were cleaned daily and a selection of tea and coffee made readily available daily, also all the staff were great .

Was this review helpful? Yes
Dean_Rigby_Hilton, General Manager at Hilton Cobham, responded to this review

Dear Stower Thank you for taking the time to post a short review following your stay with us here at Cobham. I am delighted you had an enjoyable stay and I have shared your great feedback with all of the team. We look forward to welcoming you back again soon. Warm regards Dean More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stayed here with family for a wedding this weekend booking 15 rooms in total ! Costing around £1500 , family members already at the hotel had booked us early booking 12 noon ... Arrived at the Hilton at 4pm we'll after check in time . To be told That our rooms weren't ready , we booked smoking rooms to be... More

Was this review helpful? Yes 5
DeanRigby, General Manager at Hilton Cobham, responded to this review

Dear Cr91x... Thank you for taking the time to post such a detailed review following your recent stay, I am sorry to read that you did not enjoy your experience with us and due to the nature of your feedback please can I ask that you contact me directly. Warm Regards Dean rigby - Hotel Manager dean.rigby@hilton.com More

Shropshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

I only stayed for one night and didn't really make full use of the facilities. Comfortable Bed, Quiet Room with good air conditioning, bathroom was a little dated and there was no free internet. Breakfast was excellent

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dean_Rigby_Hilton, General Manager at Hilton Cobham, responded to this review

Dear Steve G Thank you for taking the time to post such a detailed review following your recent stay with us here at the Hilton Cobham. I am delighted that you had a comfortable and peaceful stay and your found breakfast excellent. With regards to the Internet, all of our gold and diamond Hilton Honors members are able to enjoy... More

Trowbridge
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Very poor standards and not value for money. Room was warn, poor TV reception and there was virtually no hot water pressure. At breakfast floor was covered in food debris and no attempt to clean up, plates and cups had not been inspected after dishwasher and we're still dirty!! Not all of the hotel is accessed by lift so be... More

Was this review helpful? Yes 2
Dean_Rigby_Hilton, General Manager at Hilton Cobham, responded to this review

Dear st4ontour Thank you for taking the time to post a review following your recent stay with us. Your feedback is extremely valuable to me and I can see that on this occasion we have missed some of the attention to detail that we normally pride ourselves on here at the Hilton Cobham. I must apologise for your disappointment and... More

BIRMINGHAM ENGLAND, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

toatl disgrace the mangement kitches and hygene standards are awful 2 – Tray of food from the day before was sitting outside the door, at 5.30pm!! Perched on an old mini bar!! 3 – Mould in bathroom and the paper coming off the wall (took photos) 7 – Maxine had the Lasagne and side salad, just about to eat the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
Dean_Rigby_Hilton, General Manager at Hilton Cobham, responded to this review

Dear David S Thank you for taking the time and trouble to talk to me on Monday and for posting a review on this website. Following on from our conversation on Monday morning, I was naturally concerned to read your comments and I should like to apologise again for the disappointing experience I understand my Deputy Hotel Manager has been... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Cons: -Poor attention to details eg toilet seat hinges had dried faeces, my wife was upset. -The Tennis courts and swimming pool which encouraged us to book were both disappointing; Tennis courts are filthy and neglected and the swimming pool is too small for a countryside Hotel. -The building itself needs a facelift or complete reconstruction; if you're from London... More

Was this review helpful? Yes 1
Dean_Rigby_Hilton, General Manager at Hilton Cobham, responded to this review

Dear Julakunda Thank you for taking the time to post such a detailed review following your recent stay with us. Your constructive feedback is extremely valuable to me and I can see that on this occasion we have missed some of the attention to detail that we normally pride ourselves on here at the Hilton Cobham. Thank you for your... More

UK
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This must be the worst Hilton in the UK. It's certainly the worst one I have stayed at and over the years I have visited a lot of them as HHonors member. I booked two executive rooms for us, which come with the Hilton slippers and bathrobes and complimentary water. The water was there all right but there was only... More

Was this review helpful? Yes 3
Dean_Rigby_Hilton, General Manager at Hilton Cobham, responded to this review

Dear Ukworldtravellerplus Thank you for taking the time to post a review following your recent stay. Your feedback is very valuable to me and I can see that overall on this occasion we failed to meet your expectations. The service you experienced does not represent the high level of service we pride ourselves on here at Cobham and I am... More

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Additional Information about Hilton Cobham

Address: Seven Hills Road South, Cobham KT11 1EW, England
Phone Number:
Location: United Kingdom > England > Surrey > Cobham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Cobham 4*
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Also Known As:
Hilton Cobham Hotel Cobham
Hilton International Cobham
Cobham Hilton International
Hilton Cobham Surrey

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