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Doubletree by Hilton, Dunblane-Hydro

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Perth Road, Dunblane FK15 0HG, Scotland
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Doubletree by Hilton, Dunblane-Hydro
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2,825 Reviews from our TripAdvisor Community

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glasgow, scotland
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I went to the Dunblane Hydro for two nights on the 17th and 18th January with my partner using a voucher deal. We found the room to be very nice and comfortable. We ate in the hotel restaurant both nights which was very enjoyable, it was good that the menu was different both nights. The breakfast both mornings were excellent.... More 

Helpful?
Thank carolthomson
Livingston, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

On arrival, found a bottle of Prosecco on ice in the room - not ordered by us and obviously intended for somebody else given the gift card attached. Front desk said they would collect it, which they never did, they tried to charge us for it instead! I wonder if the intended recipient ever received his gift? The room was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alen L
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear Alen L It is disappointing to read your review following your recent stay at our hotel and I am sorry for the shortfalls that you encountered whilst you were here. We do take all our guests comments extremely seriously, as this helps us to understand where improvements can be made and I am only sorry that your most recent... More 

Travelers are raving about these Dunblane hotels

Edinburgh, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent the night here on Sunday 31 St January. Only had a twin room left when we booked. A CHRISTMAS present from our daughter. Reception was busy but very efficient . Young lady offered to organise our bed to be zipped together. We received a lovely warm chocolate chip cookie to take away with us. Our room was lovely. Went... More 

Helpful?
Thank marion s
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear marion s Thank you for your 5 star review and very valuable feedback on your recent stay at DoubleTree by Hilton Dunblane. Despite the issues that you have highlighted we are delighted that you enjoyed your time spent with us and hope that we will have the pleasure of welcoming you back in the not too distant future. Regards... More 

Fife, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Recently stayed at the hotel for a family wedding. Food was very good but small portions. Staff were very friendly and helpful. Room was clean and had a great breakfast. thought that the alcoholic drink was a bit pricey.

Helpful?
Thank MrsSneddy
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear MrsSneddy Thank you for your review of your recent stay at our hotel for a family wedding. I am pleased to read that you enjoyed the food that you had and that the staff were all friendly and helpful. We very much look forward to having the opportunity of welcoming you back to the DoubleTree by Hilton Dunblane Hydro... More 

Glasgow, St. Eustatius
1 review
2 of 5 stars Reviewed 5 days ago NEW

Used internet voucher to stay at this hotel and felt like a second class citizen. Despite having booked upgrade two weeks prior we were informed none was available when we arrived. Were not given dinner voucher and therefore had to dispute charges put on our bill.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank F F
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear F F Thank you for taking the time to share your feedback with us following your recent overnight stay. I regret to learn that we did not manage to provide you with an upgraded room for the duration of your stay and would like to extend my sincere apologies for the disappointment this will have caused. I am sorry... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Had booked two night stay via voucher website for an excellent price. Cannot praise this hotel enough from interactions with staff at check-in to housekeeping - all extremely friendly and eager to help their customers. Food at both breakfast and dinner extremely good, varied choice and very dinner 2 course dinner for £20. Only slight downside would be the price... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 900caroleb
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear 900caroleb Thank you very much for your positive 5 star review of your recent stay at the Doubletree by Hilton Dunblane Hydro. We are delighted to learn that you had such an enjoyable stay with us and appreciate the kind comments in relation to the friendliness and helpfulness of the staff. It will give me great pleasure to share... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We found the staff to be extremely helpful and friendly when we visited for afternoon tea. Unlike other places we have visited there was no problem in having more tea and coffee. A most enjoyable experience.

Helpful?
Thank Maureen C
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear Maureen C Thank you for your fabulous 5 star review following your recent visit to our hotel for Afternoon Tea. It is always a pleasure to receive such positive feedback about the team and I am delighted that you had an enjoyable experience whilst you were here. We hope we will have the pleasure of welcoming you back soon.... More 

Edinburgh, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Just back from a couple of nights there. Hotel was clean and staff very friendly and helpful. Our room was fine enough but there was years worth of dust in areas where the Hoover obviously couldn't get to. Our bathroom was lovely and the reception and bar staff were very helpful. We went for the two course meal option at... More 

Helpful?
Thank Shayne M
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear Shayne M Thank you for your taking the time to share your feedback with us following your recent stay at our hotel. I am sorry to read that there were some aspects of your visit that did not meet your expectations and I apologise for the areas that we let you down. We do take all our guests comments... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Unacceptably cold in all of the lounges, saw people sitting with their jackets on, one young lady had a hat on, another had a cover round her. Radiator in the room was up at it,s highest, and was still cold. Housekeeping, comprised of clean towels and another toilet roll, no cleaning was done at all. Food great, but overall very... More 

Helpful?
Thank donnie186534
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear donnie186534 Thank you for taking the time to write your review following your recent stay at our hotel. I am extremely sorry to read that you found the hotel cold during your visit and I would like to apologise sincerely for this. Unfortunately due to the adverse weather conditions that we have been experiencing and despite us increasing the... More 

1 review
2 of 5 stars Reviewed 6 days ago NEW

Just spent a weekend at dunblane Hilton and I won't spend another, people sitting in the bar and reception area with heavy outdoor jackets says it all. Room radiators cool and draughty windows .Can't fault the food but pack your thermals if you plan coming here

Helpful?
Thank donnie G
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this review

Dear donnie G We appreciate you taking the time to share your feedback with us following your recent stay at our hotel. I am sorry to read that you found the hotel cold on this occasion. The hotel was built in 1878 and due to the extreme weather conditions of late and despite us increasing the temperature within the building,... More 

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