Have tried to forget about our family stay (2 plus 2) back in February this year but if I say that we cancelled the 3rd night a few hours after arriving at the hotel this goes a long way to telling our story. And thank goodness we did! Firstly, nice looking, almost faulty towers style hotel but not in any... More

We recently went to the Doubletree for our first wedding anniversary. Overall we had a really nice break. The room was good, very clean and nicely decorated. However, for a hotel that was supposed to be 4* I have to say I was left a little disappointed... It was the little things that seemed to let it down. For example,... More

We have just returned from a family get together at Dunblane Hydro which was, overall, quite disappointing. - public spaces are ok, well kept but a wedding on the Saturday completely took over the bar meaning our family lunch was spoilt by an inability to hear ourselves think ! - bedrooms: tiny and hot. Our 'family room' had absolutely no... More

Lovely staff. Very accommodating. It was an incredible break from the poor quality hotels/bed and breakfast we stayed at during our vacation to Scotland. This is despite paying over twice your charges for many of our other accommodations. We wanted to cancel the rest of our reservations and stay at your facility. Thanks for bringing a solid and well known... More

Awful, sadly my reservation was altered to another name by the receptionist, (one who did not have a resevation) and arriving at 1 am due to a late flight, found that there was no room for me! This was the start of a terrible 2 nights, that frankly I do not want repeated. Unfortunate as Ive stayed at this hotel... More

Overall, it was ok, but no better than that. For me, the customer service fell short of what I'd expect. If you want a feel for the level of customer service you'll get, try phoning up the hotel beforehand with a question (I gave up after several minutes of navigating the interminable options to try to speak to a human... More

The weather was poor in early May so we looked forward to a cosy couple of days. Alas the double room was tiny-should not have been called a double room. The window was frosted glass so could see out. Nowhere to sit in the room, so we went downstairs, it was busy, nowhere to sit, eventually had a meal in... More

Booked one night to take my other half there for his birthday. Started to worry reading the reviews but I have come to the conclusion that some people are too criitical and demand more than is possible. OK, how did we do? Very well thank-you. Got one of the rooms which looked out to the rear which was a bit... More

Stayed Sat the 9th June, quite a few reviews for that night and mine doesn't add much over that we "heard" the so-called fire alarm and DID NOT leave the building as we didn't know what it was and it sounded more like a car alarm!! No-one came round which could be said to be a worry!!! Still, lovely place,... More