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Torrance Hotel

Certificate of Excellence
135 Main Street | The Village, East Kilbride G74 4LN, Scotland
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Torrance Hotel
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343 Reviews from our TripAdvisor Community

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Traveler rating
    151
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    43
    32
    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (343)
  • Mar-May only
    (94)
  • Jun-Aug only
    (69)
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    (92)
  • Dec-Feb only
    (88)
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London, United Kingdom
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited the Restuarant at the Torrence during the winter time and although the food was very good, there was a shortfall in what I expected in a Restuarant at lunchtime. Last week I, and an elderly relative,revisited on a sunny and warm day, as opposed to the cold and miserable weather on the previous visit. We sat in a... More 

Was this review helpful? Yes
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding the facilities and consistency of service and the standard of food at the Torrance.As a company Manorview pride ourselves in providing top class facilities complimented with a high calibre of food,staff and service alike.i am pleased that you feel we have achieved this and should you wish to sample our accommodation facilities please... More 

Studley, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room was OK, very narrow so felt a bit cramped, if there had been more than just me it could have been too much steps everywhere made it a bit treacherous to navigate to bed! Shower had a gradient on the tray (to keep the water in one assumes!) but you have to walk up this slope to exit the... More 

Was this review helpful? Yes
James M, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to review the Torrance Hotel.As you suggest there is a quarter of an inch dip in our showers and as per our room directory bath mats are available from housekeeping should this slight incline prove to be an inconvenience. The cost of our Full Scottish Breakfast is £10 which includes a cold buffet of... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Poor quality of customer service, poor staff accommodation, the rooms weren't entirely clean, also well below mediocre for the prices the actually charge for the room. The only way I'd visit here again is if they paid me to do so, even then it would be a struggle to get me back. I do not recommend this to anyone!

Was this review helpful? Yes 3
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have visited your restaurant before but tonight was one of the worst meals I have ever had Reasons below 1 For a four star hotel to serve a sherry in a tumbler 2 Soup was obviously watered down to serve four as the soup was then changed 3 Main course served on cold plates the vegetables were cold as... More 

Was this review helpful? Yes 3
James M, Manager at Torrance Hotel, responded to this review

Dear Jim I would once again like to thank you so very much for your kind offer and the beautiful meal we had yesterday It was very much appreciated by all of us and we will be back again in the very near future.Thanks again Yours faithfully Mrs Patricia MacDonald. . Dear Patricia Thank you for your kind comments and... More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 18, 2015

Visited the Torrance Hotel on my birthday. The restaurant wasn't all that busy and we were sat in the conservatory, which is very nice. The staff were pleasant and our order was taken. My wife ordered the Stornoway Black Pudding for her starter, which had a poached egg on top. When the starters arrived, eventually, the yolk of the poached... More 

Was this review helpful? Yes 2
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding the hotel and staff alike. I am sorry you felt that your steak was not up to standard although this was not conveyed to your waitress when she carried out the prerequisite quality check at your table. You did however complete our trial tablet customer comment questionnaire at your table and through this... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 14, 2015

Visited this hotel for dinner tonight and was very disappointed with the food and the service. I would not recommend eating out here. I thought that it was very bad value for money. I would not recommend going here for a night out.

Was this review helpful? Yes 1
James M, Manager at Torrance Hotel, responded to this review

I am sorry that on this occasion we have not met your expectations and would ask you to contact me personally at the hotel in order that your review can be investigated in more detail. I look forward to hearing from you in the near future. More 

Glasgow, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 11, 2015

Lovely room,food was gorgeous and staff were really professional!free champagne was given because of my partners birthday! Hotel its self is stunning and all scottish themed,I will be back as we both thoroughly enjoyed our stay in the Torrance hotel.

Was this review helpful? Yes
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding our popular Honeymoon Spa.I am pleased to say that similar sentiments to your own are often expressed by our guests who feel that the high quality of the hotels facilities are reflected in the quality of the food and service of the staff.i hope to welcome you back in the near future. More 

Glasgow, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 8, 2015

Spa overnight with my mum and sister with treatment and dinner. Lovely overnight for a girly evening! Spa facilities great and swimming pool was lovely and big as well as clean. Sauna was great as always! Staff lovely and helpful! No problems with assisting you! Lovely area and landscapes! Nice to sit out for a drink on a nice day.... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 5, 2015

I treated my girlfriend to two nights in the Honeymoon Suite at Torrance as it was recommended by a friend. Staff and food was nice enough. The suite looked lovely and the hot tub was great as was the bigger shower! However, as the suite is directly opposite the main lounge where all parties etc are held, you will get... More 

Was this review helpful? Yes 1
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding your visit to the Torrance some months ago.Since you brought the noise problem to our attention at the begining of the year we have now put measures in place which ensures that when we have a function in our large function room we alert any potential bookings for our Honeymoon Spa to this... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 5, 2015 via mobile

Stayed here for work. Usually stay at a different hotel each visit with mixed results, however will definitely be returning to The Torrance. The decor is very tasteful with the comfiest bed in any hotel I have stayed at. Ate in the restaurant and the food was lovely. Overall a really nice experience

Was this review helpful? Yes 1
James M, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to complete a review of your experience of the quality of the accommodation,staff and food at the Torrance Hotel. I am pleased to say that we seem to have exceeded your expectations and can further state that this is commonly echoed by many of our guests.I am delighted to welcome yet another convert to... More 

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