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Torrance Hotel

Certificate of Excellence
135 Main Street | The Village, East Kilbride G74 4LN, Scotland
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Torrance Hotel
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Torrance Hotel
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342 reviews from our community

Traveler rating
    151
    75
    44
    32
    40
See reviews for
95
80
11
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (342)
  • Mar-May only
    (95)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (88)
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Glasgow, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I have visited your restaurant before but tonight was one of the worst meals I have ever had Reasons below 1 For a four star hotel to serve a sherry in a tumbler 2 Soup was obviously watered down to serve four as the soup was then changed 3 Main course served on cold plates the vegetables were cold as... More 

Was this review helpful? Yes 1
Bangor, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

With the prices of food and drink you won't receive much of the local vibe as most can't afford them, mainly set up for business clients from around the UK and some abroad. It does offers packages at a low cost for weddings or funerals which is nice as after the renovation the hotel has came out as old, modern... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Visited the Torrance Hotel on my birthday. The restaurant wasn't all that busy and we were sat in the conservatory, which is very nice. The staff were pleasant and our order was taken. My wife ordered the Stornoway Black Pudding for her starter, which had a poached egg on top. When the starters arrived, eventually, the yolk of the poached... More 

Was this review helpful? Yes 1
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding the hotel and staff alike. I am sorry you felt that your steak was not up to standard although this was not conveyed to your waitress when she carried out the prerequisite quality check at your table. You did however complete our trial tablet customer comment questionnaire at your table and through this... More 

Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Visited this hotel for dinner tonight and was very disappointed with the food and the service. I would not recommend eating out here. I thought that it was very bad value for money. I would not recommend going here for a night out.

Was this review helpful? Yes
James M, Manager at Torrance Hotel, responded to this review

I am sorry that on this occasion we have not met your expectations and would ask you to contact me personally at the hotel in order that your review can be investigated in more detail. I look forward to hearing from you in the near future. More 

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely room,food was gorgeous and staff were really professional!free champagne was given because of my partners birthday! Hotel its self is stunning and all scottish themed,I will be back as we both thoroughly enjoyed our stay in the Torrance hotel.

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James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding our popular Honeymoon Spa.I am pleased to say that similar sentiments to your own are often expressed by our guests who feel that the high quality of the hotels facilities are reflected in the quality of the food and service of the staff.i hope to welcome you back in the near future. More 

Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spa overnight with my mum and sister with treatment and dinner. Lovely overnight for a girly evening! Spa facilities great and swimming pool was lovely and big as well as clean. Sauna was great as always! Staff lovely and helpful! No problems with assisting you! Lovely area and landscapes! Nice to sit out for a drink on a nice day.... More 

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1 review
3 of 5 stars Reviewed 3 weeks ago

I treated my girlfriend to two nights in the Honeymoon Suite at Torrance as it was recommended by a friend. Staff and food was nice enough. The suite looked lovely and the hot tub was great as was the bigger shower! However, as the suite is directly opposite the main lounge where all parties etc are held, you will get... More 

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James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding your visit to the Torrance some months ago.Since you brought the noise problem to our attention at the begining of the year we have now put measures in place which ensures that when we have a function in our large function room we alert any potential bookings for our Honeymoon Spa to this... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for work. Usually stay at a different hotel each visit with mixed results, however will definitely be returning to The Torrance. The decor is very tasteful with the comfiest bed in any hotel I have stayed at. Ate in the restaurant and the food was lovely. Overall a really nice experience

Was this review helpful? Yes 1
James M, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to complete a review of your experience of the quality of the accommodation,staff and food at the Torrance Hotel. I am pleased to say that we seem to have exceeded your expectations and can further state that this is commonly echoed by many of our guests.I am delighted to welcome yet another convert to... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

After visiting here for the second time, mainly due to the fact that the staff are so great, we ordered our starters only to be told, for the second time in 2 visits, they didn't have it. not again I complanned?. As usual the staff were very nice & apologetic but it doesn't take away from the fact I didn't... More 

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James M, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to review your experience at the Torrance.I am pleased to say that your comments regarding our staff are often echoed by our customers and can only apologise that you were unable to experience your dish of choice on this and previous occasions.I thank you again for your comments and have relayed them to and... More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were here on a Sat night with some friends. I don't normally write many reviews but just had to for this place. The service was brilliant - so friendly, helpful, personable and good fun. The food was delicious. The staff were very attentive but didn't rush you at all, which makes for a great night. This was my second... More 

Was this review helpful? Yes 1
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding the staff,food and ambiance at the Torrance.We do aim to provide a quality venue which at the same time is relaxing for our guests and look forward to your return visit. More 

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