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Torrance Hotel

135 Main Street | The Village, East Kilbride G74 4LN, Scotland
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Torrance Hotel
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Torrance Hotel
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310 reviews from our community

Traveler rating
    134
    70
    39
    28
    39
See reviews for
87
70
11
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lanark, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Torrance last night. Our room (11 - king room) was immaculately clean, decorated to a high standard and fitted with all of the expected mod cons. We had read trip advisor reviews regarding the rooms being cold; however, did not experience this - our room was very cosy. We met friends in the bar at night... More 

Was this review helpful? Yes 1
East Kilbride, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were having a surprise anniversary party for my wife's parents and booked out one of the rooms for this. The venue was perfect for what we were needing. The room was ideal for the size we were having. The menu had really good variety and the food was excellent. What also really helped was that all the staff we... More 

Was this review helpful? Yes 1
Fawn F, Manager at Torrance Hotel, responded to this review

May I thank you for taking the time to review the food, staff and facilities at the Torrance.As a company we do invest heavily in all of the above and aim to achieve an exceptional standard in all areas.I am pleased to say that your views are echoed by many of our patrons and we often receive similar comments, particularly... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is my second visit to the Torrance. I arrived on Tuesday (13/1) evening at approx 7pm and check-in was smooth and efficient. I booked a Superior King Room (room 8) and proceeded to the room. On arrival at the room, I noticed that the room temperature was on the cold side. I checked the radiator and it was vey... More 

Was this review helpful? Yes 1
Fawn F, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to complete your review of the hotel's facilities. In light of your comments we have reviewed the heating settings in Room 8 and have discovered that, due to the fact that the main heater is placed under a window flanked by full length curtains , when the said curtains are closed the heat is... More 

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A large group of us (14) booked for a celebration early evening meal. Staff were delightful and service was very good. They were attentive and very pleasant, making us feel welcome. The food was lovely and everyone was very happy with their meal. The restaurant was bright, décor was fresh and crisp. We had a lovely time and would certainly... More 

Was this review helpful? Yes
Fawn F, Manager at Torrance Hotel, responded to this review

Firstly may I take this opportunity to thank you for taking the time to review the Torrance's facilities and staff alike .As a company we do invest heavily in our product and staff and aim for a high quality in both. It is always motivational for the company and staff alike to receive comments like your own and I will... More 

Airth, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excessive pre auth £30 per head, conflicting information from staff,cost of room increased on arrival, although rectified after protest, breakfast £10 per head for Buffett style, had to request child's bed 3 times before acknowledged eventually at 10.15pm. Staff were helpful enough, just hotel policies are unreasonable & unfriendly, won't be staying here again. Rooms are decorated to high standard,... More 

Was this review helpful? Yes
Fawn F, Manager at Torrance Hotel, responded to this review

May I take this opportunity to thank you for posting your review of the Torrance and say that your feelings regarding the superb quality of our accommodation is echoed by most of our guests. Due to the fact that the 40in. smart TV's and Bose docking stations in all rooms are spurred in we feel that a double socket is... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I was here for my cousin's 21st birthday and a few of us also booked rooms. Function room was upstairs and it was beautiful, dance floor all litup etc. The rooms were just as stunning with perfect finishings. Only down side was for the price I thought breakfast should be included and the heating switching off in the middle of... More 

Was this review helpful? Yes
Fawn F, Manager at Torrance Hotel, responded to this review

May I thank for your kind comments regarding your stay at the Torrance. As a company we do aim to ensure that all our venues are furnished to a high standard which encourages our patrons to feel that they are in a high quality facility but at the same time relaxing environment . I hope that our food and staff... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Pretty poor service. Told to be seated by 8pm as dinner is served prompt. Starters never arrived until 8.45pm. By the time we got our starters, half the room had already been given their mains. No structure at all to the service and the staff seemed to not have a clue as to what was happening. Food was good enough,... More 

Was this review helpful? Yes
Fawn F, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to submit your review regarding your recent experience at the Torrance.I can confirm that as per our brochure the evening was billed as an 8.00pm arrival for an 8.30 pm start and we duly began serving the meal at 8.45pm and in accordance with service etiquette all starters were served before any main courses... More 

Hamilton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A group of 9 friends booked the above hotels new year dinner dance on the 31first it cost 40 pounds a head it was a disaster firstly no cloak room to put your coat told to put them over the back of or chair no round tables so that splits the party up the starters were not served at the... More 

Was this review helpful? Yes
Fawn F, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to submit your review regarding your recent experience at the Torrance. I can only apologise that on this occasion we fell short of your expectations.Our evening was billed as a 8.00pm arrival for an 8.30 pm start and we duly began serving the meal at 8.45pm and completed the service at 10.30pm. Unfortunately you... More 

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We visited with our autistic daughter and were accommodated brilliantly. Food as always lovely. Want to see chips back in their wee baskets as before though! Atmosphere great and staff are always extremely friendly. Great place.

Was this review helpful? Yes
Fawn F, Manager at Torrance Hotel, responded to this review

Thank you for sharing your superb experience of the food,staff and ambiance at the Torrance.We do aim to achieve this degree of satisfaction with all of our customers and trust that this will be just one of many happy visits to us in the coming year and wish you all the best for 2015. More 

Edinburgh, United Kingdom
Top Contributor
110 reviews 110 reviews
25 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Since 'The Torrance' has had it's upgrade a couple of years ago this establishment has maintained the high standards evident soon after the upgrade. The Torrance has now become a fixed venue at Christmas, and at other times during the year. The atmosphere is very friendly, the decor is very relaxing, the food is well cooked and presented, and the... More 

Was this review helpful? Yes
Fawn F, Manager at Torrance Hotel, responded to this review

As per previous reviews I would like to thank you for your review regarding the food , staff and the five star transformation achieved by the refurbishment of the Torrance.Both the Torrance and it's Sister hotel, the Busby are a testament to the quality of establishments which have become synonymous with the Manorview brand.I can only wholeheartedly agree that over... More 

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Additional Information about Torrance Hotel

Address: 135 Main Street | The Village, East Kilbride G74 4LN, Scotland
Location: United Kingdom > Scotland > South Lanarkshire > East Kilbride
Price Range (Based on Average Rates): $$
Number of rooms: 20
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Also Known As:
Torrance Hotel East Kilbride, Scotland
Hotel Style:
#1 Business Hotel in East Kilbride
#3 Romantic Hotel in East Kilbride

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