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Holiday Inn East Kilbride

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Stewartfield Way, East Kilbride G74 5LA, Scotland (Formerly Hilton)
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Holiday Inn East Kilbride
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451 Reviews from our TripAdvisor Community

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Traveler rating
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    115
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    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
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English first
  • All months
    (451)
  • Mar-May only
    (114)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (105)
  • Dec-Feb only
    (92)
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Newport, Isle of Wight
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was busy with a coach tour this week and the service appeared to drop from normal. Make sure you book your meal on arrival, I had to wait an hour for a table. Hopefully it will be better next visit. This is one of only 3 hotels in East Kilbride so without much other choice it has it... More 

Was this review helpful? Yes
ManagerEastKilbride, Manager at Holiday Inn East Kilbride, responded to this review

Thank you for sharing your review, and I am sorry that our service levels appeared to drop from normal as we were so busy. We always try to deliver a great experience for our guests, and hopefully when you next return we are back on track. We look forward to welcoming you back, and should you experience any issues during... More 

Northern Ireland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Usual Holiday Inn accommodation, good sized room, clean and bed comfortable. Outside balcony door didn't open (I was on the 1st floor) although air condition was operational and quiet. There was a small fridge in the room which wasn't the most efficient, but I did keep some soft drinks in it and they seemed just about cool enough to enjoy!... More 

Was this review helpful? Yes
ManagerEastKilbride, Manager at Holiday Inn East Kilbride, responded to this review

Many thanks for sharing positive review after your recent stay. We look forward to welcoming you back again soon. Kind regards Bruce Robbie General Manager More 

Bollington, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Two months after my first stay it was with trepidation that I once again entered through the broken revolving door with the scrappy A4 sign eloquently advising you to 'push', past the bored, unwelcoming receptionist to the lift where the poster inviting you to trust your wedding celebrations to their careful management has been shoved into it's frame so that... More 

Was this review helpful? Yes
ManagerEastKilbride, Manager at Holiday Inn East Kilbride, responded to this review

Thank you for sharing your review and I am sorry that you experienced a number of issues and did not enjoy your stay. Although you have said you will not return, I would welcome the opportunity to discuss your comments in more detail, and can be contacted on 01355 354 428 or by email to gm@hieastkilbride.com. I look forward to... More 

Perth
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I like to ease myself back into Scotland after a holiday, so enjoy staying in the Glasgow area before heading home. This is the second year I have booked this hotel. Last year was a bit mixed, but the due to availability, I booked this hotel again. The staff were welcoming and friendly and I felt that overall the experience... More 

Was this review helpful? Yes 1
Vicky N, Front Office Manager at Holiday Inn East Kilbride, responded to this review

Dear Elfingirl, Thank you for reviewing the hotel on Trip Advisor. Our bedroom refurbishment is almost complete, with very positive feedback from our guests. I am glad that you enjoyed your second visit to the hotel and could see an improvement from your last visit. In regards to your comments about the cleanliness of the health club, I have passed... More 

Spilsby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel from the 10th to the 13th August with a coach trip. On arriving at our room instead of a twin room we were given a king sized bed room as we were two ladies travelling together. also our friends were put in a similar room I and the friend from the other room went to... More 

Was this review helpful? Yes 1
Vicky N, Front Office Manager at Holiday Inn East Kilbride, responded to this review

Dear AnneH1912, Thank you for your feedback after your recent visit to the Holiday Inn Glasgow – East Kilbride. I am sorry that you feel your stay was let down by your evening meals. I have passed your comments regarding quality and portion size to our Head Chef to review for future coach parties. Kind Regards Vicky Neilson Reception Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The hospitality of the team from the breakfast team of David, Tony and the guys right through to Jamie on the bar are really friendly and always make the stay a pleasurable one. They always leave you with the sense they really care about their jobs. Great hotel, well done!

Was this review helpful? Yes
Vicky N, Front Office Manager at Holiday Inn East Kilbride, responded to this review

Dear Darren P, Thank you for another positive review on Trip Advisor. I am glad you enjoy staying with us and find the staff to be happy at their work. We will see again soon. Kind Regards Vicky Neilson Reception Supervisor More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at this Hotel many times over the last 20 years and my recent stay was amongst the worst hotel experiences I have had anywhere. When we checked in it was clear that the hotel was overbooked with guests being redirected to other hotels. Eventually we were allocated our room but on the way e problem became clear.... More 

Was this review helpful? Yes 2
Vicky N, Front Office Manager at Holiday Inn East Kilbride, responded to this review

Dear Nick W, Thank you for taking the time to leave a review on Trip Advisor after your recent stay with us. It is good to hear feedback from our loyal guests, and I am sorry to hear that on this occasion we did not meet your expectations. The hotel has almost finished our bedroom refurbishment and I apologise that... More 

Glasgow, United Kingdom
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I treated my best friend to a night's dinner, bed and breakfast at the Holiday Inn East Kilbride with 2 spa treatments and unlimited use of the facilities. We arrived at about half two and the receptionist was very welcoming and friendly. We were quickly checked in and given our room keys. At 3pm we headed to the spa for... More 

Was this review helpful? Yes
Vicky N, Front Office Manager at Holiday Inn East Kilbride, responded to this review

Dear Marcia M, Thank you for choosing the Holiday Inn Glasgow – East Kilbride for your overnight spa break and leaving such a positive review on Trip Advisor. I am delighted that you thoroughly enjoyed your night and were able to make the most of Health Central, our Health & Fitness Club which our guests have access to whilst staying.... More 

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed with business for a week. New bathroom renovation very good will be a lot better when full rooms are done. Some staff dull and lacking customer service skills. David and Tony on breakfast were excellent, very friendly and cheery attitude in the mornings is certainly a great start to the day.

Was this review helpful? Yes
Vicky N, Front Office Manager at Holiday Inn East Kilbride, responded to this review

Dear Darren9191, Thank you for leaving a review on Trip Advisor. I have shared your positive comments with David & Tony in our breakfast team. We look forward to welcoming you back again soon. Kind Regards Vicky Neilson Reception Supervisor More 

Newcastle upon Tyne, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 2 weeks ago John the receptionist was extremely helpful calling me in my room to check everything was alright. I had a refurbished shower room/ toilet and once the bedroom is refurbished it will be very nice I think although the room was dated it was very comfortable

Was this review helpful? Yes
Vicky N, Front Office Manager at Holiday Inn East Kilbride, responded to this review

Dear Joan B, I am glad that you enjoyed your recent stay with us and found John to be friendly and welcoming. I have shared these kind comments with him & the team. Thank you for taking the time to review the hotel, and we look forward to welcoming you back to the hotel when you are next visiting the... More 

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