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Macdonald Crutherland House

Strathaven Road, East Kilbride G75 0QZ, Scotland
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Macdonald Crutherland House
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761 Reviews from our TripAdvisor Community

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Traveler rating
    265
    248
    122
    82
    44
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (761)
  • Mar-May only
    (209)
  • Jun-Aug only
    (198)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (193)
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Aberdeen, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

When you arrive you have a wait to book in. The rooms are great and clean. The evening meal was lovely , other than waiting for a glass of wine, which arrived at the end of my meal, great service. Breakfast, waited forty minutes for our breakfast from the time we ordered it. We were told not enough staff. The... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW

Don't stay at this outdated unorganised hotel. Waited 3 hrs for food when it came it was cold. Second visit they over booked and put us in broom cupboards. Can't get in shower bed like a cot cobwebs hanging from ceiling terrible hotel.

Was this review helpful? Yes 2
Portsmouth, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Arrived to find disinterested reception staff. No advice on location or times of breakfast and no idea where room allocated was. Found allocated room (319) which was totally unacceptable. Tiny room that smelled of dampness. Wallpaper peeling from walls, damp stain on ceiling, tiny en-suite so small there was not even room for a towel rail. Mould in shower. On... More 

Was this review helpful? Yes 2
Renfrewshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the Crutherland House hotel for my best friends hen weekend. I can't recommend this hotel enough. From start to finish it was perfect! I arranged for a spa weekend for 20 people on 1st August. Rowen (the events manager I dealt with) was amazing. Right from the 1st email to the last! She made sure that... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had read some of the reviews here and we were not looking forward to our stay due to some of the comments. We were very pleasantly surprised! Our bedroom was bright and airy with a lovely view. It was immaculately clean. WIFI does not connect in the bedroom- so agree with these comments, however this was not a big... More 

Was this review helpful? Yes 2
Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We arrived on our wedding night (31.07.15) to completely disinterested reception staff. The room had been booked by relatives as a gift for our wedding night who had been in prior contact with the hotel staff to arrange a late check out the following morning. We arrived around midnight and enquired about the late check out and whether the stay... More 

Was this review helpful? Yes 3
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

We had room dinner bed and breakfast. On arrival at the hotel we were asked if we had been before to which we told them no, we were then handed room cards and pointed in the direction. After getting lost then trying to work out how to turn on the lights we got unpacked. 2 of us staying but only... More 

Was this review helpful? Yes 2
Gold Coast
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We booked this hotel at it was close to relatives we were visiting, but the story sounds familiar. Checked in during the chaos of a wedding, Dragged our heavy international bags to the room only to find the view was less than uplifting on a cold and wet weekend - concrete roof top and air conditioning units, so dragged our... More 

Was this review helpful? Yes 2
Cambridge, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The first room we were given was a very cramped box with a shower room which would have been difficult to swing a mouse in, let alone a cat. It was at the end of a long hike up and down stairs, along corridors, through various doors. After we had retraced our steps to reception (dragging heavy suitcases), we were... More 

Was this review helpful? Yes 4
Aberdeen, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

After battling through major road hold ups we were looking forward to a nice post birthday present stay at this Hotel. However there was a huge Wedding Reception which seriously affected the quality of our stay. We had booked Dinner and the service and quality of food was really good with the staff very friendly and helpful. However then it... More 

Was this review helpful? Yes 5
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