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All 8 Bracknell hotels »

Hilton Bracknell

4.0 of 5
Bagshot Road, Bracknell RG12 0QJ, England
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Ranked #7 of 8 hotels in Bracknell
3.5 of 5 stars 252 Reviews
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252 reviews from our community

What travelers say about this hotel
  • Bar area(5)
  • Sofa bed(4)
  • Very good(4)
  • Breakfast buffet(4)
  • Leisure facilities(3)
  • Busy road(3)
  • Long time(3)
  • Dual carriageway(3)
  • Family hotel(3)
  • Fresh fruit(3)
Traveler rating
    30
    85
    55
    44
    38
Only show reviews for Family (70) | Couples (46) | Business (78)
Date Rating
jubie100
oxford
Reviewer
3 reviews
4 helpful votes
3 of 5 stars Reviewed January 30, 2012

My partner and I stayed here the last weekend in January. When we arrived we were told that a request for upgrade had been done so we should have been given upgrade of de-luxe. The room was ok - bed very small - hardly a double. There were no slippers, wine, chocolates as promised with this type of room. I... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

Thank you for your comments on this website. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. I was glad whilst reading your comments that you enjoyed your stay. All the comments are shared with the team and it is... More

moonhead99
nottingham
Contributor
16 reviews
114 helpful votes
4 of 5 stars Reviewed January 23, 2012

I stay here at least once a month with work, Yes its a bit shabby in places, and yes some of the rooms leave a little to be desired and can be a bit a musty but most rooms are fine and are always spotless on arrival. The staff are very good, many of them have been there for years... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

Thank you so much for your very kind comments and we are delighted to learn that your stay was so enjoyable. We look forward to welcoming you back to the Hilton Bracknell again soon More

Alan F
Glasgow, United Kingdom
Contributor
16 reviews
6 helpful votes
4 of 5 stars Reviewed January 23, 2012

Great hotel well placed for buisness users working in or around the Bracknell area. When in Bracknell I usually opt to stay here as I prefer it to hotels in the centre of the town. Great gym and pool facility which is free to hotel guests. I have stayed here a number of times, occasionally had a bad room but... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

Thank you so much for your very kind comments and we are delighted to learn that your stay was so enjoyable. We look forward to welcoming you back to the Hilton Bracknell again soon More

CapetownManager01
capetown
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed January 22, 2012

On a recent stay at the hilton my feelings ran hot and cold. I was visiting Ascot races, being 15 minutes away the hotel was a fair choice. The rates are acceptable, situated off a main road the hotel is easy to get to. I found the staff brilliant, they were focused on service delivery from the reception, to the... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

Thank you for your comments on this website. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. I was glad whilst reading your comments that you enjoyed your stay. All the comments are shared with the team and it is... More

Jonnyoftheboy
Ashford, United Kingdom
Contributor
16 reviews
7 helpful votes
2 of 5 stars Reviewed January 21, 2012

have stayed here on 2 occasions.... been disappointed both times. food poor. rooms ok. staff nothing special have not been back for quite a while, and do not plan to. My stay says Feb 11, but in fairness my stays were late 2010 & early 2011. This is a late review!!! stay at the Grange in my opinion! More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

Thank you for taking the time to complete one of our on line surveys whilst staying with us recently. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. I am truly sorry to have learned of your disappointing experience with... More

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Dibbley
Ramsbottom, United Kingdom
Senior Contributor
39 reviews
21 helpful votes
2 of 5 stars Reviewed January 18, 2012

Firstly, I would have made the staff at reception aware of the problems had the bothered to ask on check-out, not even the normal "How was your stay". I think it's only fair to voice complaints when asked. The Hotel, check-in was fine, I was not upgraded, my room was on the forth floor. The room itself was very small,... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

At Hilton we continually aim to attain and uphold high standards of attention to detail and guest satisfaction from the very first stage of booking all the way through to a hospitable and ‘hassle-free’ stay and check out. I deeply regret that we clearly failed to meet your expectations during this Hilton Journey. Having read your comments – please be... More

Keri H
London, United Kingdom
Reviewer
5 reviews
4 of 5 stars Reviewed January 15, 2012

So it's not a very posh luxurious hotel but then you get what you pay for. I think it's been refurbished recently as it has a bit of a mod feel to it. I've stayed 5 star in loads of places but for the location I don't think this hotel is shabby or bad. I've actually just booked my next... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

Thank you so much for your very kind comments and we are delighted to learn that your stay was so enjoyable. We look forward to welcoming you back to the Hilton Bracknell again soon More

EZYFlyer
Mansfield, United Kingdom
Contributor
20 reviews
39 helpful votes
2 of 5 stars Reviewed January 10, 2012

I stayed at this hotel for a training course in Camberley. I arrived at after a stressful journey from the north and having an accident on the way, so it wasn’t the best start. My initial impression of the hotel’s location was not brilliant, it is on a very busy junction and driving out of the hotel is an absolute... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

At Hilton we continually aim to attain and uphold high standards of attention to detail and guest satisfaction from the very first stage of booking all the way through to a hospitable and ‘hassle-free’ stay and check out. I deeply regret that we clearly failed to meet your expectations during this Hilton Journey. Having read your comments – please be... More

SouthAfrica
Normandy and London
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed December 17, 2011
1
person found this review helpful

This Hilton is I believe, slowly being refurbished, it is certainly not up to the usual standards of a Hilton Hotel. The twin bedroom I booked was tiny and pretty shabby with tape repairs on the carpet. The grouting was coming away in the bathroom and there was no soap. I needed accommodation for one night before my son's passing... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

Thank you for your feedback regarding your stay at the Hilton Bracknell it is always a pleasure to hear how our guests enjoyed their visit and we do look forward to welcoming you back to our hotel soon. More

ILUVBandBs
Wake Forest, North Carolina
Senior Reviewer
6 reviews
2 helpful votes
2 of 5 stars Reviewed December 15, 2011
1
person found this review helpful

I was very surprised by the shabbyness of this Hilton hotel. My room was something out of a Hostel, small, cramped, shabby furniture and just plain worn. I had two twin beds and had to put my suitcase on one of the beds for lack of room to put it anywhere else. I realized that after 11 nights, my sheets... More

Was this review helpful? Yes
Malcolm Allan, Manager at Hilton Bracknell, responded to this review
February 3, 2012

Thank you for taking the time to complete one of our on line surveys whilst staying with us recently. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. I am truly sorry to have learned of your disappointing experience with... More

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Hilton Bracknell Also Known As

  • Hilton International Bracknell
  • Bracknell Hilton International
  • Bracknell Hilton
Address: Bagshot Road, Bracknell RG12 0QJ, England

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