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All 8 Bracknell hotels

Hilton Bracknell

4.0 of 5 Hotel   |   Bagshot Road, Bracknell RG12 0QJ, England
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Ranked #7 of 8 Hotels in Bracknell
A recent review
3 of 5 stars reviewed 3 days ago
Alex D London, United Kingdom
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917 reviews from our community

Traveler rating
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    222
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
London, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

The hotel has some nice features and ameneties (pool, gym, bar, restaurant). Staff were very pleasant. Some negatives are: - High cost compared to other chains in the area - Separate cost for wifi (£15 for one day!) - Dated batch/shower system (shower comes out of the bath) - Breakfast is crowded (small "room" where the buffet is served), witha... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear Guest, Thank you for your review on this website. I understand that one of my team has responded to your feedback after you completed one of our guest surveys. I regret that we failed to meet your expectations during your stay. Please be assured that I have passed your comments to my relevant Heads of Department and left them... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Hotel is nice enough, not particularly near anything to walk to in the evening. Room is standard and the lobby is quite pleasant and spacious to sit in the evening with a drink and a book. Breakfast staff are arrogant and a bit cheeky. Food is good, the coffee is not.

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel on this website. Your feedback is much appreciated as it allows us to assess our guest's views of our facilities so we can ensure we are meeting our guests' needs and expectations and improve where needed. I have passed on your comments to all of... More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Plus points - excellent breakfast buffet, helpful staff (see below), close to where I was working Minus points - single beds, took an age to respond to a problem (see below), stains on carpets throughout and seats in dining room, constant piped music, quiet room which is not quiet (in main thoroughfare and with music playing), unreliable phone and wifi... More

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear Guest, I really appreciate the time you have taken to detail your comments following your visit to the Hilton Bracknell. I have taken your comments on board and can advise the following; the cat belongs to a family that lives nearby, however the cat chooses to 'hang out' outside the front of the hotel for some unknown reason. We... More

raleigh, nc
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I are on vacation and checked in days ago. He is a HH diamond. We arrived very early and they got us into a room right away. 2 Stars. We are in room 384. The very last room on the floor. You will have to go up 4 steps before you get there. There is also loud... More

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear Guest, Thank you for your review - detailed feedback such as yours is really helpful to us as it enables us to ensure we are offering the service and facilities our guests want. I am sorry that we did not meet your expectations. We are in the process of refurbishing many areas in the hotel. I have shared your... More

UK
Top Contributor
71 reviews 71 reviews
46 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

What appears to be a reasonably new hotel is not as modern as it appears.. Check in was prompt and the young lady courteous and I was upgraded to a large room with two double beds that was clean and comfortable. The bar area is in reception so thats a little odd but ok, The breakfast was typical Hilton fare,... More

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for taking the time to post a review on this website - I am pleased your stay with us was satisfactory and I do hope this won't be the last Hilton experience! We are in the process of refurbishing many areas of our hotel so I hope we have the opportunity of welcoming you back to the Hilton... More

Top Contributor
75 reviews 75 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

We had to book a last minute hotel and Bracknell doesn't have a huge choice. However the Hilton was available and at a price of 144 Inc breakfast the price was ok and booked 2 rooms with one for my colleague. I have stopped at many Hiltons and have always enjoyed my stays. The building itself from the outside is... More

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear Guest, I greatly appreciate the time you have taken to detail your comments on this website following your recent visit to The Hilton Bracknell. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting our guests’ needs and expectations. I was naturally concerned to... More

Aldershot, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a average Hilton hotel, it's a good hotel but not amazing. Would 100% stay again just didnt blow me away. Our sink took ages for the water to go down at one point I had to get a cup and scoop water out the sink into the toilet. The breakfast was average not a wide selection. Who thought... More

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for giving feedback about The Hilton Bracknell. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. I am sorry that we didn't 'blow you away'. I have passed on the comments about the bathroom to the Head of... More

Southampton, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We had a lovely stay here. The children were in a competition so we didn't get to sample all that the Hotel had to offer. What we did have were a spacious room, lovely and clean bathroom, great room service and a good nights sleep. Will stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for your comments on this website. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. All the comments are shared with the team and it is always good when we have positive feedback to share with them. Thank... More

1 review
5 of 5 stars Reviewed 1 week ago

From the very first minute we walked in, we were treated like royalty. Service A**, food A**, bedroom A**, massage A**. The breakfast buffet was excellent, the dinner was out of this world, and lunch was a real treat. We will definitely be returning! Was incredible!!!

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for taking the time and trouble to post a review on this website. We strive for perfection & it was a delight to read your comments. I have shared these with our Team. Thank you once again. I do hope you will return again soon to The Hilton Bracknell. More

tyne&wear, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

visit was for a wedding reception for my grandson, which went quite well everyone enjoyed the occation and hotel staff were very helpful and overall a good night was had by all, trying to get some sleep later was the only problem we had.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for your comments on this website. One of my Team has sent you a response following your feedback on our guest survey regarding the noisy room. Thank you once again for taking the time and trouble to provide your comments. I do hope that we will have the opportunity of welcoming you back to The Hilton Bracknell in... More

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Additional Information about Hilton Bracknell

Address: Bagshot Road, Bracknell RG12 0QJ, England
Phone Number:
Location: United Kingdom > England > Berkshire > Bracknell
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Bracknell 4*
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Also Known As:
Hilton Bracknell Hotel Bracknell
Hilton International Bracknell
Bracknell Hilton International
Hilton Bracknell Berkshire

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