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Hilton Bracknell

Hotel website
Bagshot Road, Bracknell RG12 0QJ, England
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Hilton Bracknell
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Hilton Bracknell
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1,101 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bournemouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

I booked the Hilton Bracknell to for a night away for me an my partner to relax for his birthday, we were travelling up in the morning going to Thorpe park an returning home the next day. On arrival we were told we couldn't check in until 3pm but our room was ready so for a fee of £16 we... More 

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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

We stayed here for one night whilst going to legoland. We had arrived at the wrong hotel and the staff were extremely helpful in changing us from the Basingstoke hilton to the bracknell hotel. It was my sons birthday and the waitress Zoe in the larder restaurant was fantastic with the children and organised a birthday cake and song for... More 

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Bedfordshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed one night at this hotel and wished we hadn't! It's close to LEGOLAND AND was at HALF TERM- a terrible combination for the start of our breakaway holiday! As you walk in you see children everywhere, a noisy and cluttered reception area. The décor is not high quality and the initial impression is not what I expect from... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Came here for a couple days with my partner for his birthday just so he can get away from work. When we got their it looked a bit plain for a Hilton hotel, the car park wasn't very secure either. I paid £178 for the both of us nothing was included with that which I was aware of but I... More 

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Willenhall
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here last weekend. The hotel is in the process of refurbishment which is definitely needed. We were kindly moved to a room with central heating after our first room was not very comfortable with 2 oil filled radiators. The manager was swift to move us after ensuring we were happy with the look of the... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for your positive review on this website. I was delighted to read your comments; they will definitely help future guests prior to booking. Thank you for choosing to stay at Hilton Bracknell & we look forward to welcoming you back again soon More 

London
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Went here for a great value spa night with some girls. If *was* great value, but there were a couple of things worth pointing out. I resent paying £4.40 for a costa coffee than ordinarily costs £2.20, it's daylight robbery. And whilst the rooms were comfortable and covered all bases, the shower was appalling. I've got wetter on log flumes.... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for taking the time to write a review following your stay. I was very sorry to read that we did not meet your expectations on this occasion. I have taken your comments on board and please be assured I have shared them with my management team. More 

Birmingham, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed for LEGOLAND and was pleasantly surprised. Family rooms large enough (2 DBs) and modern with all you require, Food in the restaurant (while not cheap - which hotel has cheap food?) was excellent - and kids ate free. Breakfast was also very good - something for everyone and good quality. All staff we very good - from the restaurant... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for your feedback regarding your stay at the Hilton Bracknell it is always a pleasure to hear how our guests enjoyed their visit and we do look forward to welcoming you back to our hotel soon. More 

Huddersfield
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My recent stay at the Hilton Bracknell was very pleasant. The hotel was very welcoming and the staff very accommodating. Ideal if you are travelling with children. The family room was a perfect size and layout with everything that you need for a stay away from home.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you so much for your very kind comments and we are delighted to learn that your stay was so enjoyable. We look forward to welcoming you back to the Hilton Bracknell again soon More 

Kingston-upon-Hull, United Kingdom
Top Contributor
104 reviews 104 reviews
7 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a room only deal and was very happy with my double room on the third floor just by the lift. Staff exceptionally helpful particularly the Duty Manager on April 11th who rescued me when someone had parked too close for me to get into my car. Bar food prices very reasonable and my friend and I both agreed... More 

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for your positive review on this website. I was delighted to read your comments; they will definitely help future guests prior to booking. I have shared your kind comments with the hotel team. Thank you for choosing to stay at Hilton Bracknell & we look forward to welcoming you back again soon More 

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

After reading some of the bad reviews, my brother and I were a bit skeptical about staying in the hotel. However upon entry, we were amazed by the look of the beautiful lobby, it has been done very well. The lady at the desk was very helpful and dealt with our needs very well, she was polite and has definitely... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for taking the time to write such a detailed review about your stay. and for your constructive feedback. Detailed feedback such as yours is really helpful to us as it enables us to ensure we are offering the service and facilities our guests want. I am pleased that you enjoyed your time here and I hope that we... More 

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