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Hilton Bracknell

Hotel website
Bagshot Road, Bracknell RG12 0QJ, England
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Hilton Bracknell
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Hilton Bracknell
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1,072 reviews from our community

Traveler rating
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    349
    253
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    91
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314
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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london uk
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good hotel and facilities, free room upgrade, however very expensive, building works taking place caused load noises early in the morning. Very busy hotel with not enough staff to cope with the demand.

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Twickenham, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Pleasant hotel with attentive staff,Clean and bed comfortable , only stayed one night as we do not live in the area. The hotel was convenient to the party we were attending and easy to locate. We would return to the Hilton if we were ever again in the area and needed a clean hotel

Review collected in partnership with Hilton Hotels & Resorts

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London, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have stayed in many great Hilton Hotels around the world but this rates as one of the "not so good" ones. Start with the positives, rooms OK clean and bed comfortable, staff on the whole OK and location ideal for a business trip to Bracknell. The bad points, bar very expensive and I was over charged for two drinks... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed her with my friends for a spa weekend which was great, we were in and out for the day. The massage was absolutely fantastic. We had changed the time for our afternoon tea after we had arrived on the day which was easily sorted. Nice selection of sandwich's and cakes. Dinner was a nice buffet with a good... More 

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Basildon, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

I had a great experience. Food great and staff wonderful, made to feel very welcome. All rooms clean and fresh, facilities easy to find and easy to book. Left feeling pampered and refreshed cant wait to go back.

Review collected in partnership with Hilton Hotels & Resorts

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Newport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Was horrified to find no bath only shower, but this was soon rectified by a very helpful manager and we were moved on request to a lovely clean spacious room with a bath , staff friendly and food in larder restaurant delicious {taste card accepted } ....my only criticism would be , as we were at the end of a... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We use hotels all the time and often use Hilton. In our mind this Hilton at Bracknell is special. Many may comment that the hotel is a little dated and some rooms are not fantastic but the Hilton Bracknell earns it's excellent rating from us because of it's staff. We have run a few events at the hotel and regularly... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for your comments on this website. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. I was delighted to read your feedback regarding the staff which I have shared with them. I do hope you will allow us... More 

london
Top Contributor
75 reviews 75 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed for a wedding I had requested an early check in and we were at 11am and we could check in the wedding reception was well organised and food ok the lovely couple and their guests enjoyed their day thankyou

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for taking the time to write a response on this website. I was delighted to read you had a great, relaxing stay. I was also pleased you found all our team members to be very helpful and friendly. We look forward to welcoming you back to Hilton Bracknell More 

New Malden, Surrey
Top Contributor
53 reviews 53 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago

Terrible. Not sure if I just got a bad room, but dismal dated accommodation. Over strong air spray smell, as soon as the lift door opens on the 3rd floor, overpowering to the point of creating a sickly feeling. Very dated and in much need of repair bathroom. ( The toilet holder fell off the wall every time it was... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for your comments regarding your stay, At Hilton we continually aim to attain and uphold high standards of attention to detail and guest satisfaction from the very first stage of booking all the way through to a hospitable and ‘hassle-free’ stay and check out. I deeply regret that we clearly failed to meet your expectations during this Hilton... More 

Senior Contributor
29 reviews 29 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Got upgraded as it wasn't busy & the room was huge! Had everything you could need and a massive bathroom with shower & bath. Staff were lovely and did everything they could to help. Breakfast was great loads to choose from with fresh food being made constantly.

Was this review helpful? Yes
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Thank you for your comments on this website. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests’ needs and expectations. I was delighted to read your feedback regarding the staff which I have shared with them. I do hope you will allow us... More 

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