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Hilton Bracknell

Hotel website
Bagshot Road, Bracknell RG12 0QJ, England
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Hilton Bracknell
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Hilton Bracknell
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1,132 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed yesterday NEW

Not like a normal Hilton, Packed with familys visiting lego land Children running everywhere, more like butlins. Breakfast a sham with no seating left. Bathroom dirty. Very poor standard for a Hilton Hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Malvern Wells, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

My son bought me tickets for the BMW PGA at Wentworth for the 22nd May 2015 and we chose this Hilton at Bracknell because of its proximity to the course . We arrived early after a two hour journey to be told our room was available at 10am for occupancy which was a pleasant surprise . After my day at... More 

Was this review helpful? Yes 1
Ormskirk, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Hilton Bracknell for two nights it was convenient for the BMW PGA, we booked a family room but instead got a room with a king sized bed and a sofa bed which was for our son and have to say was most uncomfortable, we didn't say anything as we were only in the room for two... More 

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Liverpool, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for one night on business. The room did feel a bit dated and despite being an upgraded room, was not quite what I expected an upgraded room to be like! The lounge space is large and in the middle of the hotel lobby. I ate here and found the food and service ok. I would stay here... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear Magicbloke, Thank you taking the time to post a review about the Hilton Bracknell on this website. I am glad that you found that your needs were met. Your opinions are important as they enable us to assess the standard of our facilities and services and monitor if we are meeting our guests’ needs and expectations. Thank you once... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

Room was tiny, got my room number wrong so I was trudging up and down for ages looking for my room. 3 different rooms, with wrong cards each time. Alarm went off at 4am due to a gas leak in my room due to air con. Sat waiting for 45 minutes until I got told to stay in this room,... More 

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Travelers are raving about these Bracknell hotels

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here as part of legoland deal. On arrival we were given activity packs for the children and the friendly receptionist explained discount offers for our evening meal in the restaurant - great offer so we booked a table. Food was very good value and our children were thoroughly entertained by the waitresses who we're making balloon animals and hats... More 

Was this review helpful? Yes 1
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear MaxLloydJackson, Thank you for taking the time to post a review following your recent stay. I am delighted that overall you enjoyed your stay and thank you for your great feedback. Thank yo for your comments regarding Kerry it is always good to share great feedback with the team. We all very much look forward to the opportunity of... More 

Long Eaton, United Kingdom
Top Contributor
154 reviews 154 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 1 night on business, moving between ascot and Thorpe park, where this hotels location works. For a stay itself it may be a bit isolated with only a sainsburys supermarket nearby. Room was clean, and had everything needed, not a great view of the adjoining buildings roof, but suppose someone has to have it, and as I wasn't... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear RLBAllen, Thank you taking the time to post a review about the Hilton Bracknell on this website. I am glad that you found that your needs were met. Your opinions are important as they enable us to assess the standard of our facilities and services and monitor if we are meeting our guests’ needs and expectations. Thank you once... More 

Newark-on-Trent, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hilton, Bracknall as part of a Legoland deal so it was very good value. We picked it because of the value, but also the extras that seemed to cater for families well. On arrival we checked in easily with a friendly member of staff who informed us of our discount on food and drink and explained... More 

Was this review helpful? Yes 1
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear 933Karen, Thank you for writing this great review about the Hilton Bracknell on this website. Your observations and opinions are important and much appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting our guests’ needs and expectations. I was glad to read you enjoyed your dinning experience apologies... More 

CULLOMPTON
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed at the Hilton Bracknell as a base to travel to Wentworth to watch the golf as a group of 6. Booked 3 twin rooms, easy to find and check in fast Agree with previous posts that the place needs modernising, particularly the corridors which had ceiling tiles missing/broken and lots were stained. Rooms not bad but have an old... More 

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear Gary L, Thank you for taking the time to write a review following your recent stay. I was very sorry to read of your feedback regarding your stay. I have shared your comments with my management team and we are all sorry that we have failed to meet your expectations on this occasion. Kind Regards Malcolm More 

newport, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

Very poor, dated rooms though clean, hotel could do with complete decoration and new fittings, very expensive for the size and quality of the room. Incorrect room given on arrival, sorted but hassel you do not need. Nothing worse than staff that look like they do not want to be there, Would not use again.

Review collected in partnership with Hilton Hotels & Resorts

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GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review

Dear Stephen P, Thank you for taking the time to post a review following your recent stay with us. I am sorry that you have left the hotel feeling that your stay was not our usual Hilton standard although we are not a new build property we do pride ourselves on the quality of service and facilities that we provide.... More 

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