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Baystreet Hotel

4.0 of 5 St George's Bay, Saint Julian's, Island of Malta STJ 02, Malta
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Baystreet Hotel
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Baystreet Hotel
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392 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Dublin, Ireland
1 review
1 of 5 stars Reviewed 1 week ago NEW

Don't know where to start with this "hotel!! The reception staff were rude & unhelpful. Room was grubby & 1 of the windows was broken. Wifi was bad & kept disconnecting! But yet I got billed €57 for wifi use when leaving. The noise in the hotel at night was unreal....music banging til 5/5.30AM!!!! & when that stopped,construction work started... More

Was this review helpful? Yes
Josefa G, General Manager at Baystreet Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review. We are sorry to hear that our staff did not meet your expectations. Please be assured this is not indicative of our usual standards. Almost all reviews speak highly of our front office staff. The Bay Street Hotel is situated in Paceville, the prime entertainment area of Malta.... More

Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from a fortnight stay at the Baystreet Hotel and after being somewhat skeptical after some of the negative reviews I'd read I have to say I found the place excellent value. Some of the negative comments are a bit bizarre. Complaints about the entrance being inside a shopping center/mall and it being too noisy are a... More

Was this review helpful? Yes
Josefa G, General Manager at Baystreet Hotel, responded to this review

Dear Guest, Thank you for your fantastic feedback. We are pleased to hear that you enjoyed your recent stay at Bay Street Hotel and that you were especially impressed by the convenient location of the hotel, the cleanliness of the rooms and the service provided by our staff. Thanks again for your feedback and we hope to welcome you again... More

Newcastle upon Tyne, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is no way a 4* hotel more like 2* it was noisy beyond belief and dirty!!! If I could have left early on got on the next flight home I would have. This is more like a club 18-30. The local pubs and clubs seem to stay open till 5am!!! You are situated in the middle of a shopping... More

Was this review helpful? Yes 2
Josefa G, General Manager at Baystreet Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review. The Bay Street Hotel is situated within the Bay Street Tourist Complex, where one can find more than 60 retail outlets offering their services seven days a week till late in the evening. The Hotel is split in two wings, hotel rooms in one wing, whilst in the... More

Northern Ireland, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Went to this place with my husband for our wedding anniversary, we went half board. After finding the hotel eventually inside/attached to a shopping mall, we were greeted at reception by a man dressed ever so casually in a t-shirt,(taking into consideration that it was a 4* hotel) we had to pay 100 Euro deposit and were told we would... More

Was this review helpful? Yes 2
JohnBugeja, General Manager at Baystreet Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review. Bay Street Hotel is unique as it has more than 60 retail outlets offering their services seven days a week till late in the evening. Our front office staff are always in uniform, in summer it consists or black trousers and a white shirt. Reception is open 24/7.... More

1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed at baystreet at the beginning of September and had a lovely time there. We were given a room at the back of the hotel opposite the restaurant and never had a problem at all with the noise although if you had a room on the other side I would imagine it would have been very noisy. The room... More

Review collected in partnership with this hotel

Was this review helpful? Yes
JohnBugeja, General Manager at Baystreet Hotel, responded to this review

Dear Guest, Thank you for sending us your feedback. We are delighted to hear that you enjoyed your stay with us and your comments have been shared with our team. The back rooms are the quietest but during the refurbishment program planned for this winter, we will be adding sound proofing to rooms at the front of the hotel. We... More

Copenhagen
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel entrance was well hidden in a shopping mall. Nice welcome and friendly service. Room and environment was rather run-dovn with poor maintenance. Cleaning could have been better. Breakfast was really poor. On the other hand, it was reasonably priced so what can you expect.

Review collected in partnership with this hotel

Was this review helpful? Yes
Josefa G, General Manager at Baystreet Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide feedback on Tripadvisor. There is ample signage leading a guest from the entrance of the shopping mall to the hotel. We are delighted to hear that you received a nice welcome and friendly service. We are of course disappointed that our maintenance, cleaning and breakfast were not what you expected.... More

Kitchener, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Reception and maintenance people very helpful. I'm not a party person so locale a bad choice for me...more outlandish than one can imagine after a late international arrival. Having to purchase a complete package of TV, movies and internet for wi-fi use a bother. Yes, a lower cost wi-fi private service was paid for but I could not get it... More

Was this review helpful? Yes
JohnBugeja, Manager at Baystreet Hotel, responded to this review

Dear wsamilne, thank you for your kind feedback. I am delighted to hear you enjoyed your recent stay with us . I am of course disappointed that the location did not meet your expectations. Thanks again for your feedback and i do hope to welcome you back again in the near future. Regards, John Bugeja Sales & Marketing Manager Baystreet... More

Bristol, England, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 19, 2014

Got a great deal on alpharooms. Great location but a little noisy at night. Not a great place for families as the Gentlemen's clubs are quite close by and the clubs can get a bit noisy. However, shopping in the mall is surprisingly comprehensive and the M&S on the ground floor allows one to buy groceries. Ate at the Italian... More

Was this review helpful? Yes
JohnBugeja, Manager at Baystreet Hotel, responded to this review

Dear Jeff_restive, Thank you for your review, The Baystreet Hotel is available to book on various online portals. As the hotel is situated in the heart of Malta's Entertainment District one will find a variety of bars, restaurants, discos, casino's and Gentleman's clubs all within walking distance of the hotel. At the Baystreet shopping mall one will find a wide... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

This was the forth time we have stayed in Bay Street over the years this time we were getting married in the Corinthia around the corner. There were 12 of us staying at this hotel with others staying within St Julians. The hotel is within a shopping centre which has plenty of shops and restaurants. We have always had a... More

Was this review helpful? Yes
JohnBugeja, Manager at Baystreet Hotel, responded to this review

Dear Peter6168, It was a pleasure to read that this was your fourth stay at the Baystreet Hotel, we would appreciate that when you book your next stay with us that you send us an email with your booking details so we can offer you a free room upgrade or a small gift on your next visit. Since your last... More

Marsascala, Malta
Contributor
13 reviews 13 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 3, 2014

It is a 4star hotel i expected better service. I went there twice just to be close to paceville first time it was really bad but this time we enjoyed it ,we had street view room which made it a better place.the bathroom is a little bit outdated and you rarely find the receptionist at the desk.At the same hotel... More

Was this review helpful? Yes 1
JohnBugeja, Manager at Baystreet Hotel, responded to this review

Dear RebDelacroix, We are glad that you have enjoyed your second stay with us and that you have noticed an improvement in our services. The hotel will no longer accommodate big student groups once we reopen after the major refurbishment program to upgrade the hotel rooms and leisure facilities which will take place between November 2014 & March 2015. We... More

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Additional Information about Baystreet Hotel

Address: St George's Bay, Saint Julian's, Island of Malta STJ 02, Malta
Location: Malta > Island of Malta > Saint Julian's
Price Range (Based on Average Rates): $
Hotel Class:4 star — Baystreet Hotel 4*
Number of rooms: 130
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Also Known As:
Baystreet Hotel Saint Julians
Bay Street Hotel Malta
Baystreet Hotel Malta
Baystreet Saint Julians

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