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Hilton Malta

Travelers' Choice award winner
Hotel website
Portomaso, Saint Julian's, Island of Malta PTM 01, Malta
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Hilton Malta
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Hilton Malta
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2,763 reviews from our community

Traveler rating
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    698
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603
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Malta
See the most recent reviews
Lymington, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

We recently spent five nights at the Hilton Malta and can honestly say that it lived up to its reputation. The rooms were spacious and comfortable with good views (in our case over the marina). We found the staff to be courteous and helpful and the breakfasts were some of the best we have had. We did not use any... More 

Was this review helpful? Yes 3
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear Pomegranat2 Thank you very much for your write up. We do hope to have the pleasure to welcome you back to our hotel!. With regards to internet, yes you are right. Internet is presently only free in our food and beverage outlets, but this might change in the near future. Kind regards Anne Marie Scicluna Guest Relations More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2013

The trip was end of Feb 2013. Room was very clean and large, cleaners job was perfect, hotel staff were very lovely, facility is good. The indoor pool is nicely warm and not crowded. I'm surprised with their service as a bottle of bubble and cake in our room because it was our wedding anniversary!! How lovely they are! The... More 

Was this review helpful? Yes 1
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear foreigner001 Thank you very much for your compliments with regards to the Hilton team. We do our best to provide the best service ever. Could I kindly ask you for more details when it comes to the food in our restaurants. Our Executive Chef was very concerned after reading the write up and if convenient for your goodself, would... More 

Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 2, 2013

This was our fifth visit. A superb five star hotel with staff happy to help we had impeccable service & fantastic experience as usual. We had our usual suite with a balcony and spectacular ocean views with all amenities. Large pools are well maintained. Breakfast is an experience especially with a table outside in warm weather. The contemporary part is... More 

Was this review helpful? Yes 2
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear Said M. Thank you! Thank you very much for your kind comments. I am glad that I was of service to you. I look forward to welcome you for your sixth visit. Should you need anything prior to your arrival, please feel free to contact me directly on annemarie.scicluna@hilton.com With regards to the noise issue, discussions for the next... More 

Catania, Sicilia, Italy
Contributor
14 reviews 14 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 27, 2013

Pretty much everything you expect from a Hilton. Attentive staff, outstanding ammenities, nice decor. We visited in JAN so weren't able to take advantage of the lovely pools - but can definitely see how nice these will be in the summer. The breakfasts were outstanding, we also ate at the hotel restaurants Bottega del Vino and The Blue Elephant. The... More 

Was this review helpful? Yes
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear Joseph T Thank you for taking the time to write about our hotel. We look forward to have the pleasure to welcome you back in summer. Your comments with regards to the pillows have been noted and were shared with our Executive hoursekeeper for any improvement needed. Thank you again! Kind regards Anne Marie Scicluna Guest Relations More 

Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

Had an amazing stay this past February. While it wasn't warm enough to swim, we enjoyed the indoor pool. It was great that they offered "kid free" hours so that I could go and swim laps easily (it's an 18 m pool which while not 25 is still long for an indoor hotel pool!) All the gym facilities and classes... More 

Was this review helpful? Yes 1
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear Traveling_Emily. Thank you so much for your comments. We do hope to welcome you during the summer period where you can enjoy our outdoor facilities also. On another note, your comments with regards to "soundproofing" in rooms have been forwarded to the respective department for any necessary improvement. Hope to see you again! Kind regards Anne Marie Scicluna Guest... More 

Victoria, Canada
Top Contributor
73 reviews 73 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 25, 2013

We recently spent a week at the Hilton Malta in St Julian's and loved it, We had a lovely large suite with amazing views over the harbour. We also had access to the private lounge which included breakfast and afternoon sandwiches, well worth the extra cost. Lovely service, extremely friendly, we did have one small problem with the room, which... More 

Was this review helpful? Yes 2
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear zhark Thank you for your write up. As you said in your comments, we do our best to live up to the guest's expectations but on few occasions some issues do occur. We do hope, however, that our response to your issue has been a quick one and that it did it restored your faith in our hotel. We... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 24, 2013

Stayed here for a business trip but would love to return for leisure. Fabulous hotel worthy of a full 5 stars, the setting is gorgeous, facilities are immaculate and staff are welcoming and happy to help with any request, particularly staff on the front desk and concierge services. Impeccable service and I rarely see that anymore in travel. Had a... More 

Was this review helpful? Yes 1
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear Sarastravels THANK YOU! Thank you so much for your comments on our hotel. It is an honour for us to read such. Our aim is to offer immaculate service (with a smile). We look forward to welcome you back for your next trip, holiday or leisure. Should you need any help prior to booking or would need any more... More 

Bonn, Germany
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 23, 2013

Stayed four nights during the 'winter' season - a lovely escape from the cold with beautiful weather. Staff were generally pleasant - all were polite, some quite friendly. However, one big prerequisite for hotels for me is that they are clean... the room (bed) itself was clean but the bathroom... well, we were unimpressed. We actually went out to buy... More 

Was this review helpful? Yes 1
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear FMEdwards Thank you for your comments. I am very concerned with regards to the cleanliness issue. There can be no excuse for poor cleanliness and I am sorry your room was not in perfect condition as is our standard. This matter will be reviewed by our Head Housekeeper and her team. Should you wish to contact me directly to... More 

Harrogate, United Kingdom
Top Contributor
154 reviews 154 reviews
133 hotel reviews
321 helpful votes 321 helpful votes
5 of 5 stars Reviewed February 23, 2013

Last weekend I made a return long weekend trip to the Island of Malta, and was happy to get a great deal at the Hilton Malta. I booked during the Any Weekend Any Where sale at a rate of ~100 Euro per night. February is the off season in Malta, and I always find places more enjoyable in the off... More 

Was this review helpful? Yes
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear dcl80 Thank you very much for your detailed description of our hotel. We do hope to have the pleasure to welcome you back in the near future. Thank you again. Your comments are highly appreciated. Kind regards Anne Marie Scicluna Guest Relations More 

Milano
Top Contributor
80 reviews 80 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 23, 2013

The hotel is very good: location, facilities, services and staff. I appreciated the excellent breakfast, with very fast service. The gym is ok, the swimming pool is acceptable (too warm water for a real training), sauna..... So, let me go the the few remarks, which is like looking for imperfections in an egg....ok: try to find a power plug for... More 

Was this review helpful? Yes
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review

Dear Davide A Thank you very much for your few remarks. After all, it is only through such positive criticism that we can ensure that he standards at Hilton Malta are improved and maintained to reflect the needs of our guests. All remarks were passed on to the respective departments for their attention. Thank you again and we do hope... More 

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