We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Goodway Hotel - Batam

Hotel website
Hotel deals
Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia
Offers & Announcements
Rp.415,000 (IDR)
Book on
TripAdvisor
Trusted partner. We work with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Goodway Hotel - Batam
View Map
Add Photo Write a Review

161 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    17
    44
    51
    30
    19
See reviews for
34
31
10
30
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (36)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (46)
All months
There are newer reviews for Goodway Hotel - Batam
See the most recent reviews
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 1, 2015

Bedroom furnishing was good but it had a sticky layer of duno wat...we thought it was normal until a friend dropped by and commented that his room didn't feel as sticky..we wanted to change but it was already night n so heck it. Breakfast buffet selection was just okayyyyy only...jusst made it into the average category. The gym-it needs an... More 

Was this review helpful? Yes
Singapore, Singapore
1 review
5 of 5 stars Reviewed January 28, 2015

It was a pleasant surprise when me and my wife checked in the hotel room.Firstly it was a warm welcome from the doorman and the receptionist.Fast check in process and was shown to room. To our pleasant surprise we had our bed decorated with flowers saying "Happy 8th Anniversary" It was mentioned when i was booking the room and that... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 26, 2015

This is a very old hotel with leaking bathroom, cracked toilet bowl and moldy toilet walls. The worst nightmare was the bedsheet and towel had a foul smell. Out of the 4 rooms we had booked (2211, 2213, 2215 and 2217), 3 rooms were in terrible conditions. We even found mentrual stained bedsheet in room 2217. We complained to the... More 

Was this review helpful? Yes 5
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Yvonne L, Thank you very much for taking your valuable time to write on Tripadvisor. Please accept our sincere apologies for the shortfall of our services that you experienced during your stay with us. I believe you were with the same party as Vessel25. We have noted all your comments and take it seriously as your feedback is important... More 

Travelers are raving about these Nagoya hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 24, 2015

Bed sheet is not change at all when we check in. Bed protection got blood stain. Bathtub will leak water flooding the floor. Pillow case not white enough. Room have strong cigarette smell.duty manager not able to make decision. And the staff anyhow charge for breakfast we did not eat.

Was this review helpful? Yes 3
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Vessel25, Thank you very much for taking your valuable time to write on Tripadvisor. Please accept our sincere apologies for the shortfall of our services that you experienced during your stay with us. We have noted all your comments and take it seriously as your feedback is important to us. However, we are very positive and confident that our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

Our 2nd consecutive New Year Countdown party at Goodway Hotel Batam was without regrets and just when i thought ushering in 2014 couldnt have been better,I was wrong. 2015 was amazingly superb. The live band was lively and their repetoire suited the occassion. The range of food on the buffet was wide spread and the seafood on the 'boat' was... More 

Was this review helpful? Yes 2
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Harold M, Warmest greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to write your review on Tripadvisor. It is an honor for us to know that you consecutively selected Goodway Hotel as the place to spend your New Year’s with your wife and your guests. And thankfully that everything that we presented during... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 6, 2015

Check in was not a problem and the staff was great the concierge by the name of irwanshah was a great help to me and my son.. accept the gym need extreme make over but overall of the stay was good....pls send my regard to irwanshah ... will bring my family and stay there when we be back again...

Was this review helpful? Yes 2
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Mohd I, Warm Greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to share your review on Tripadvisor. We are glad to know that you mostly enjoyed your stay in our hotel. Certainly, we will convey your well wishes to Irwansyah, who is one of our dedicated staff member at the Concierge Desk, who... More 

Singapore, Singapore
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 6, 2015

Went for a short break with family members (14 of us). The hotel room is big and clean. Staffs were very friendly and helpful. Nagoya shopping Center was about 10 minutes walk. Alternatively you can take a cab at a taxi stand beside the hotel at IDR40,000 per trip. Breakfast are mainly local varieties. The hotel buffet dinner was only... More 

Was this review helpful? Yes 4
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear MKamat, Warmest greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to review our hotel on Tripadvisor. We are very delighted that you selected our hotel and you were happy with our friendly and helpful staff, our spacious clean rooms and your Spa experience was wonderful. As you mentioned, Nagoya Hill Shopping Mall is... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 4, 2015

We stayed over the holiday weekend, 1-4 Jan. 2015. Checked in but Jr. Suites fully booked, upgraded to Executive Suite. Quite a nice, spacious set of rooms. Old style furniture, 2 toilets, 1 w/ bathtub. 2 TV's, no walk-out balcony, view was of the streetside of building. Quite noisy with traffic. Breakfast buffet was good, nice variety. Swimming pools, 1... More 

Was this review helpful? Yes 3
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Strikersnipers3, Warmest Greetings and Happy New Year from Goodway Hotel Batam! Thank you very much for sharing your review on Tripadvisor. Please accept our sincere apologies for the smell on the towels, we have highlighted your comments to our laundry and will pay special attention to it immediately. We are delighted to know that you were appreciative of our... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

Enjoyed our stay there. The hotel had a gala dinner for all the guest on new year eve. During our stay, got to know the general manager Mr Chris who is very friendly and made all his guest very comfortable. He made sure that my stay was enjoyable and always entertaining my 2 kids by talking to them about football... More 

Was this review helpful? Yes 2
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Mr. Sanjay 665, Warmest greetings and Happy New Year 2015 from Goodway Hotel Batam! Thank you very much for taking your valuable time to write your review on tripadvisor. I am very happy to know that we have managed to excite all our guests and made the New Years Eve Party a big success especially for you on your... More 

Singapore
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 2, 2015

Don't expect much from this hotel. It's bearable for 2 nights stay. The pillow sheets are not clean. The bathing towels provided have a weird smell. It's best that you bring your own towels. Prepare to wait for at least 1hr if you request for any towels through the housekeeping hotline. There are various choices for breakfast. The hotel is... More 

Was this review helpful? Yes
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Autumnday, Warmest greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to share your review on tripadvisor. Please accept our sincere apologies on the smell on the towels and that it took 1 hour to be delivered to you. We have highlighted this to our laundry and housekeeping staff members will undergo additional training... More 

Questions? Get answers from hotel staff and past guests. Ask a question

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Hotel & grounds (11)
Viewed
Dining (4)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Bathroom (4)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Hotel & grounds (13)
Viewed
Dining (9)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Nagoya
0.5 mi away
Harmoni Suites Hotel
Harmoni Suites Hotel
#3 of 21 in Nagoya
4.0 of 5 stars 106 reviews
0.6 mi away
Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay
#1 of 4 in Batu Ampar
4.0 of 5 stars 335 reviews
0.4 mi away
Hotel Novotel Batam
Hotel Novotel Batam
#23 of 83 in Batam
3.5 of 5 stars 490 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Batam City Hotel
Batam City Hotel
#5 of 21 in Nagoya
4.0 of 5 stars 36 reviews
0.4 mi away
I Hotel
I Hotel
#14 of 83 in Batam
4.0 of 5 stars 245 reviews
3.3 mi away
HARRIS Hotel Batam Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay