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Goodway Hotel - Batam

Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia
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1 room 1 adult
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Goodway Hotel - Batam
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198 Reviews from our TripAdvisor Community

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There are newer reviews for Goodway Hotel - Batam
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Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 26, 2015

Everything is so old-fashioned in this hotel. The only saving grace is the service. Location wise, it's not that bad, cos u can walk to Batam's biggest mall, Nagoya Hill. And along that path you can find great eateries too.. Ok so my room was pretty cheap thanks to groupon and for the price i paid i would say that... More 

Helpful?
2 Thank QueenEmily
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear QueenEmily, Warmest greetings from Goodway Hotel Batam! Thank you very much to leave your review on Tripadvisor. Please accept our sincere apologies for the shortcoming on our service that you experienced during your stay with us. Your feedback is valuable for us in order to enhance our products and services. Firstly, I would like to highlight that we thank... More 

Singapore, Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 18, 2015

Goodway is situated about 15-20 minutes walk to Nagoya Hill Mall. The room is big but smelly. The air con cannot be control (maybe is just my room), the bed is soft (not to my liking), a bath tub in the toilet, an old CRT TV but quite a fair share of programs to watch. Two small bottles of complimentary... More 

Helpful?
Thank Speedcam
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Speedcam, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to write a review on Tripadvisor. Please accept our sincere apologies for not meeting your expectations on some of our products and services during your stay with us. Mr Speedcam, we have investigated the few issues that you have highlighted and we would... More 

Travelers are raving about these Nagoya hotels

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 16, 2015

if you just need somewhere to lay your head for the night, you can go with this as it is also near Nagoya Mall, just about less than 10min walk away. 5min drive from harbour bay ferry terminal, that is about 50,000rupiah one way. if you are particular about cleanliness, i think you should keep away from this hotel. the... More 

Helpful?
Thank Pecksss
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Pecksss, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to write on Tripadvisor. Please accept our sincere apology for not meeting your expectations during your stay with us. Firstly, we would like to find out which of our rooms have carpet – all our rooms have parquet floor unless you were staying... More 

Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 14, 2015

Like the hotel. Very warm interior. The food promotions are good. Staff very warn and always there to help. A nice place to rest and relax. The PUB is have good listening music, good for relaxing. Hotel look a bit old but well maintain. Near to the Street Food and Sport massage.

Helpful?
1 Thank Freq T
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 6, 2015

On business for two nights which coincides with a long weekend holiday for Singaporeans. Arrived quite late, but check in was fast. Got upgraded into Junior Suite, which was super huge. No separate shower, but bathroom was huge with complete amenities. The hotel itself was huge, aging. and got many rooms which on breakfast on a holiday can be very... More 

Helpful?
Thank fajarperdana
Singapore, Singapore
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 3, 2015

Goodway Hotel was a good hotel while having reasonable rates, especially for smokers. They offer smoking and non smoking rooms. By the side of the hotel, they have a local eatery but be careful to ask for the price while ordering else you will get cheated like me and my friend. Get the Grand Deluxe Room with the balcony which... More 

Helpful?
Thank Sue294265
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Sue294265, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to write your review on Tripadvisor. Firstly, we would like to thank you for selecting our hotel as the place to stay during your time in Batam. Certainly, at check-in time our receptionist offers guest options to select their room preference, Non-smoking or... More 

2 reviews
5 of 5 stars Reviewed June 1, 2015 via mobile

Big bed,very big like can play football in the bed,bit old hotel but the staff all very help full, the front desk staff tell me where to go in batam, thanks a lot to reception and the GRO was very kind she know what I need,and also cannot forget the swimming pool you must try, and thanks to RDM can... More 

Helpful?
Thank Eva S
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Eva S, Warmest greetings from Goodway Hotel Batam! Thank you for taking your valuable time to write your review. It is our pleasure to read that you had a pleasant stay with us and we appreciate the compliments you shared of your experience. We look forward to welcome you back at Goodway Hotel Batam. Sincerely, Chris De Silva More 

2 reviews
3 of 5 stars Reviewed June 1, 2015 via mobile

Room has some smell,and check in delay 40 min.WiFi is not good at room.but staff is good.All light so dark.

Helpful?
Thank D7502ZZchrish
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear D7502ZZchrish, Warm greetings from Goodway Hotel Batam! Thanks for taking your valuable time to write your review on Tripadvisor. We humbly apologize for the unfavorable experience and sorry that you had to wait 40mins, as we were very busy and that Check In time was 2pm and will ensure further training to our Housekeeping staff to refresh the rooms... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 via mobile

The best hotel,staff very friendly and helpful, I like to be staying in here because good location near by shopping mall and night entertainment for the room not bad and the bed is very big,Thanks to serve us very good,

Helpful?
1 Thank viAnt a
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear ViAnt a, Warmest greetings from Goodway Hotel Batam! Thank you very much for sharing your review about your stay with our hotel on TripAdvisor. We are happy to know that mostly you enjoy your stay with us, you like the room and the bed. Also thanks for highlighting our warm and friendly staff, strategic location which near to entertainment,... More 

Nagoya, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

We are driving around the world. While waiting to ship our cars to Singapore, we stayed in Batam, at firstly, a different hotel. We heard about the Japanese Restaurant in this hotel, so we came here, Goodway, for dinner. We were impressed with the food, and the friendly staff, so we relocated to this hotel. We have been here a... More 

Helpful?
1 Thank 453Alan600
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear 453Alan600, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to write a review on Tripadvisor. We are pleased to know that after tasting the Japanese food at Asakuma Restaurant you decided to relocate to our hotel and we feel grateful that you mostly like the food we have served – which made... More 

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