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Goodway Hotel - Batam

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Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia
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Rp.455,000 (IDR)
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Goodway Hotel - Batam
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Goodway Hotel - Batam
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145 Reviews from our TripAdvisor Community

Traveler rating
    15
    39
    47
    26
    18
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32
25
10
28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
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    (145)
  • Mar-May only
    (36)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (46)
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There are newer reviews for Goodway Hotel - Batam
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Singapore, Singapore
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 12, 2014

Me and a couple of friends came over to Batam for a weekend getaway. When we reached it was about 9pm. Check in was really, really, really long close to about 30-45 mins. I was booked for 2 rooms but when I arrived, they only had 1 room under my name. So I believe that was what caused the holdup.... More 

Was this review helpful? Yes
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Wan Bobo, Singapore Thank you very much for taking your valuable time to write your review on Tripadvisor. Please accept our sincere apologies for the inconvenience you had during your stay with us. I must apologize that we took a long time to get your room ready. We understand that you booked 2 Junior Suites and I will regroup... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 30, 2014

We spent our weekend getaway in this hotel. It is a Malay-Indo-Style hotel. We stayed in Deluxe room with pool view. It is spacious and clean. However, the light was dim for make up. Ideally location by walking distance to Nagoya Hill Shopping Mall. There are few local restaurants and local food stalls in night nearby the hotel. We have... More 

Was this review helpful? Yes 1
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear babyjoanz, Warm greetings from Goodway Hotel Batam! Many thanks for taking your valuable time to give us your comments on tripadvisor. We are pleased that you chose our hotel as the place to stay for your weekend getaway. Our hotel’s strategic location is ideal for travelers who would like to maximize their time during their vacation. It is very... More 

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 23, 2014

Check in this hotel via deal.com. hotel look run down. Staff was average. When got my room at 2nd floor. The card reader to my door was like very loose. Interior of room was run down. But quite spacious . Bed was a bit dirty. Wifi was very lousy. Very slow connection speed. Staying 1 night was still ok. .

Was this review helpful? Yes 2
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Kelvin H, Thank you very much for taking your valuable time to give us your review on tripadvisor. Please accept our sincere apology for the inconvenience you had during your stay with us. We have noted these problems. Currently, we have had rooms enhanced and furnished them with the new interiors and the Wifi connection has since been rectified.... More 

Top Contributor
108 reviews 108 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 12, 2014

Pretty decent hotel. Centralised location. About 10-15 minutes walk to nagoya hill shopping mall, which along the way, can find quite a lot make shift food stalls selling grilled fish (ikan Bakar) and satay at night. Hotel pool was pretty small, more suitable as a kids play pool. Breakfast was decent. Note that the hotel has a very good dinner... More 

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ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Ivan S, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to give us your feedback on TripAdvisor. It’s such an honor for us to hear positive comments on the very good dinner buffet that we provide on Saturdays, with a wide selection of Indonesian delights at very affordable prices and its great... More 

East Kilbride, United Kingdom
1 review
2 of 5 stars Reviewed November 12, 2014

Stayed here for 1 week on business in Batam. Staff were friendly enough, but the rooms are very run down. Had similar problems with stained bed sheets, but they were clean enough. Note that all the rooms seem to adjoining to next door, which can let a lot of noise from the other room through. Although, the rooms seem to... More 

Was this review helpful? Yes
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Scottmeta, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to give us your feedback on TripAdvisor. We are pleased to let you know that we have corrected the bed sheets issue with new stocks of bed sheets and pillow cases and we will focus on training the Housekeeping room attendants on not... More 

Travelers are raving about these Nagoya hotels

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 4, 2014

Their staff is very helpful and food is also good specially their morning breakfast buffet. Unfortunately I didn't find button to switch off the lights in the room. I was so tired and did not bother to ask at service desk.View from the room was also not good and there was a bad smell in the corridor.

Was this review helpful? Yes 1
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Narendra, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to give us your feedback on TripAdvisor. We are very pleased to note your compliments on the breakfast buffet, which has a balanced selection for everyone with a selection of juices, pastries, porridge, local and western items. Please accept our sincere apology that... More 

Singapore, Singapore
Top Contributor
86 reviews 86 reviews
61 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed October 27, 2014

We were a little worried about the mixed reviews for this place, but I guess it turned out to be pretty decent for the price paid. We had a deluxe room and although it was supposed to be "facing the pool", we were facing the gym (which covered the pool) instead. I'm not sure if it was due to our... More 

Was this review helpful? Yes 2
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Alienshu, Warm greetings from Goodway Hotel Batam! Thank you very much for taking time to give us your valuable feedback on TripAdvisor. We glad to know that you enjoy your stay with us and happy to know that you liked our spacious room. However, we are sorry that you check in late as the hotel was running full and... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 25, 2014

Room : deluxe queen bed facing the pool booked via Agoda for 3D2N for the price of SGD$150 includes daily breakfast and bathtub. Toiletries: 1xglass, 1xtoothbrush set, 1xshower cap, 1xcotton buds, 1× shower gel & shampoo, 2× soap bars, 2×bath towels,1x room slippers. Loves: ♡the balcony facing the pool ♡spacious bed ♡aerobic classes available for in house guests ♡connecting room... More 

Was this review helpful? Yes 3
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear SGD1987, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to give us your valuable feedback on TripAdvisor. Please accept my sincere apology for the unpleasant experience that you received during your stay with us. We have noted your feedback and we have organised additional training to emphasise to our room attendants on... More 

Göteborg
Contributor
17 reviews 17 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 12, 2014

Hotel is located with easy access to Harbour bay ferryterminal, restaurants and bar street with plenty nightlife. Hotel is old and need some maintenance but pool is okay. Ask for room upgrade not to risk getting really old room with minitv and low standard bathroom.

Was this review helpful? Yes
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Sirhakan, Warm greetings from Goodway Hotel Batam! Thank you very much for your valueable feedback on TripAdvisor. We have noted and took action on your comments as we are currently working on improving our facilities and services of the entire hotel. We look forward to welcome you back in the near future and you will be able to have... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 8, 2014

the hotel is walking distance to nagoya shopping mall but its safer to take a cab there due to road works. breakfast served was average but it had a good selection of food. swimming pool was quite small as many kids were using it, so we couldn't use it.

Was this review helpful? Yes 2
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Prisbaby, Warm greetings from Goodway Hotel Batam! Thank you very much for taking the time to share your experience during your business travel. We are glad to know that you enjoyed your stay and you were happy with the food selection. We will keep working on improvements in providing good services needed for our guests to have a pleasant... More 

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