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Goodway Hotel - Batam

3.5 of 5 Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia
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Goodway Hotel - Batam
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Goodway Hotel - Batam
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107 reviews from our community

Traveler rating
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    33
    21
    12
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23
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • English first
  • Indonesian first
  • Japanese first
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Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is nice. Room is quite spacious. However the bedsheets and pillowcases seems to be very old. It's yellowish. The bathroom door couldn't be locked. Front desk is friendly. The breakfast is good! Varieties of choices. Everything is good except for the linens and pillowcases.

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Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

1.When I book the room they ask me Options (smoking and non-Smoking), when I ask at the counter she told me all the rooms are smoking rooms. 2.Air condition not working –(Reported but staff saying its normal) 3.As per advertised they got GYM , Sauna, Stem room (GYM missing, Stem Room not working, Sauna not working) 4.Small Swimming pool 5.Room... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It was quite a pleasant stay. The staffs were friendly and professional. The hotel is quite old but its clean and comfortable. The room was clean and comfortable but the shower area was quite squeezy. The breakfast spread was ok. I was looking forward for the jacuzzi but was spoilt. Overall, it was a good stay.

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Horrible Service from Reception Staff. First thing management need to do is to change all their personnel at reception. Requested for connecting rooms in view of young kids and was assign rooms far apart. When demanded in view of kids security, realised that we were lied to that there were no rooms facing pool (coz it was suddenly made available).... More 

Was this review helpful? Yes 2
Singapore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Hotel is very old and all rooms need to be upgraded. Bed is too soft so do not expect to have a good sleep. The bathtub was leaking so the bathroom was wet all the times (avoid room 3308). Fortunately the location is good, near Nagoya Hills and walking distance to Grill Factory, best steak in Batam.

Was this review helpful? Yes 1
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and a couple of friends came over to Batam for a weekend getaway. When we reached it was about 9pm. Check in was really, really, really long close to about 30-45 mins. I was booked for 2 rooms but when I arrived, they only had 1 room under my name. So I believe that was what caused the holdup.... More 

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent our weekend getaway in this hotel. It is a Malay-Indo-Style hotel. We stayed in Deluxe room with pool view. It is spacious and clean. However, the light was dim for make up. Ideally location by walking distance to Nagoya Hill Shopping Mall. There are few local restaurants and local food stalls in night nearby the hotel. We have... More 

Was this review helpful? Yes 1
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear babyjoanz, Warm greetings from Goodway Hotel Batam! Many thanks for taking your valuable time to give us your comments on tripadvisor. We are pleased that you chose our hotel as the place to stay for your weekend getaway. Our hotel’s strategic location is ideal for travelers who would like to maximize their time during their vacation. It is very... More 

Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Check in this hotel via deal.com. hotel look run down. Staff was average. When got my room at 2nd floor. The card reader to my door was like very loose. Interior of room was run down. But quite spacious . Bed was a bit dirty. Wifi was very lousy. Very slow connection speed. Staying 1 night was still ok. .

Was this review helpful? Yes 2
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Kelvin H, Thank you very much for taking your valuable time to give us your review on tripadvisor. Please accept our sincere apology for the inconvenience you had during your stay with us. We have noted these problems. Currently, we have had rooms enhanced and furnished them with the new interiors and the Wifi connection has since been rectified.... More 

Top Contributor
59 reviews 59 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 12, 2014

Pretty decent hotel. Centralised location. About 10-15 minutes walk to nagoya hill shopping mall, which along the way, can find quite a lot make shift food stalls selling grilled fish (ikan Bakar) and satay at night. Hotel pool was pretty small, more suitable as a kids play pool. Breakfast was decent. Note that the hotel has a very good dinner... More 

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ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Ivan S, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to give us your feedback on TripAdvisor. It’s such an honor for us to hear positive comments on the very good dinner buffet that we provide on Saturdays, with a wide selection of Indonesian delights at very affordable prices and its great... More 

East Kilbride, United Kingdom
1 review
2 of 5 stars Reviewed November 12, 2014

Stayed here for 1 week on business in Batam. Staff were friendly enough, but the rooms are very run down. Had similar problems with stained bed sheets, but they were clean enough. Note that all the rooms seem to adjoining to next door, which can let a lot of noise from the other room through. Although, the rooms seem to... More 

Was this review helpful? Yes
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Scottmeta, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to give us your feedback on TripAdvisor. We are pleased to let you know that we have corrected the bed sheets issue with new stocks of bed sheets and pillow cases and we will focus on training the Housekeeping room attendants on not... More 

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Additional Information about Goodway Hotel - Batam

Address: Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Goodway Hotel - Batam 3.5*
Number of rooms: 268
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Also Known As:
Goodway Hotel - Batam Indonesia

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