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Goodway Hotel - Batam

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Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia
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Rp.400,000 (IDR)
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Goodway Hotel - Batam
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156 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (36)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (46)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

Thank to the management goodway hotel have been upgrade the room to grand deluxe room (very nice room and very nice view) nice service and very delicious breakfast. Located near a lot of convenience store .

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Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Recently spent a week at Goodway was concerned after reading recent reviews but this was totally unfounded. Rooms were OK the the Staff were fantastic in particular Marini in Sales who helped us with Golf bookings she could not have done more and she did it all with a smile and in a very professional manner she was a great... More 

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Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is old and the rooms, furniture especially the sofas are dusty. A few of us ended up with sinus after our stay. When we first checked into our room, there was a musky smell. This hotel is about 10 minutes walk away from Nagoya Hill Shopping Mall. Breakfast selection was sad. I would not recommend this hotel to... More 

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common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is strategically located in the heart of the island which is near to any covenidnt store and malls . This hotel is different from other hotel because of big indoor gardenlike swimming pool . It also have a very delicious cuisine and what best it is their Hospitality .

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Went to the hotel with a group of friends. Total of 3 rooms. 1st room (3317) smelled of blood!!!...5mins on the bed we were scratching ourselves got changed to 3315 immediately.. I got into an argument with my fren for choosing this hotel as he told me its 4 star... NO WAY... 20years back maybe. This place needs a huge... More 

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Brisbane, Australia
2 reviews
2 of 5 stars Reviewed June 27, 2015

Everything is so old-fashioned in this hotel. The only saving grace is the service. Location wise, it's not that bad, cos u can walk to Batam's biggest mall, Nagoya Hill. And along that path you can find great eateries too.. Ok so my room was pretty cheap thanks to groupon and for the price i paid i would say that... More 

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Singapore, Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 18, 2015

Goodway is situated about 15-20 minutes walk to Nagoya Hill Mall. The room is big but smelly. The air con cannot be control (maybe is just my room), the bed is soft (not to my liking), a bath tub in the toilet, an old CRT TV but quite a fair share of programs to watch. Two small bottles of complimentary... More 

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ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Speedcam, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to write a review on Tripadvisor. Please accept our sincere apologies for not meeting your expectations on some of our products and services during your stay with us. Mr Speedcam, we have investigated the few issues that you have highlighted and we would... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 16, 2015

if you just need somewhere to lay your head for the night, you can go with this as it is also near Nagoya Mall, just about less than 10min walk away. 5min drive from harbour bay ferry terminal, that is about 50,000rupiah one way. if you are particular about cleanliness, i think you should keep away from this hotel. the... More 

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ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Pecksss, Warm greetings from Goodway Hotel Batam! Thank you very much for taking your valuable time to write on Tripadvisor. Please accept our sincere apology for not meeting your expectations during your stay with us. Firstly, we would like to find out which of our rooms have carpet – all our rooms have parquet floor unless you were staying... More 

Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 15, 2015

Like the hotel. Very warm interior. The food promotions are good. Staff very warn and always there to help. A nice place to rest and relax. The PUB is have good listening music, good for relaxing. Hotel look a bit old but well maintain. Near to the Street Food and Sport massage.

Was this review helpful? Yes 1
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed June 7, 2015

On business for two nights which coincides with a long weekend holiday for Singaporeans. Arrived quite late, but check in was fast. Got upgraded into Junior Suite, which was super huge. No separate shower, but bathroom was huge with complete amenities. The hotel itself was huge, aging. and got many rooms which on breakfast on a holiday can be very... More 

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