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Goodway Hotel - Batam

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Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia
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Rp.415,000 (IDR)
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1 room 1 guest
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Goodway Hotel - Batam
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Singapore, Singapore
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As a group of 12 we visited for a weekend getaway on a groupon deal. The hotel was walkable to Nagoya (note: dirty paths and smells) and we never had to take a taxi to anywhere for massage or food. It shows signs of dating but does not matter if you don't expect to be in a 5 star decor... More 

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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The first room that was assigned to us was horrible. There's a weird smell coming from the toilet and everything was so old and dirty looking. Even the flush from the toilet was spoilt. Managed to change to the room next door and took several calls to change to the room, but was disappointed as well! The air con was... More 

Was this review helpful? Yes 1

Travelers are raving about these Nagoya hotels

Dubai, United Arab Emirates
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, good food and spacious room. We also love the pool. The price was reasonable and we love the restaurants inside the hotel. Would love to go back here again. I highly recommend this hotel to everyone. If you're also planning to go on sight seeing, better to book it in the hotel and not outside.

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is not very far from the Harbour Bar Ferry Terminal. About 5-10 mins taxi ride will cost about 50,000 rupiah. Although we were early in our arrival, we were given our check-in immediately upon registration. The breakfast at the cafe had to be earlier than 8am. When we reach there at 8:15am, it's already full house, and the... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 30, 2015

Thank to the management goodway hotel have been upgrade the room to grand deluxe room (very nice room and very nice view) nice service and very delicious breakfast. Located near a lot of convenience store .

Was this review helpful? Yes 2
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2015

Recently spent a week at Goodway was concerned after reading recent reviews but this was totally unfounded. Rooms were OK the the Staff were fantastic in particular Marini in Sales who helped us with Golf bookings she could not have done more and she did it all with a smile and in a very professional manner she was a great... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 17, 2015

The hotel is old and the rooms, furniture especially the sofas are dusty. A few of us ended up with sinus after our stay. When we first checked into our room, there was a musky smell. This hotel is about 10 minutes walk away from Nagoya Hill Shopping Mall. Breakfast selection was sad. I would not recommend this hotel to... More 

Was this review helpful? Yes 1
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear Onejett, Warm greetings from Goodway Hotel Batam! Many thanks for taking your valuable time to review our hotel on Tripadvisor. Your feedback is much appreciated for us in order to improve our products and services. We are sorry to hear that you were disappointed with our breakfast buffet. However, we wish to highlight that we do constantly benchmark ourselves... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 5, 2015

The hotel is strategically located in the heart of the island which is near to any covenidnt store and malls . This hotel is different from other hotel because of big indoor gardenlike swimming pool . It also have a very delicious cuisine and what best it is their Hospitality .

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2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 1, 2015

Went to the hotel with a group of friends. Total of 3 rooms. 1st room (3317) smelled of blood!!!...5mins on the bed we were scratching ourselves got changed to 3315 immediately.. I got into an argument with my fren for choosing this hotel as he told me its 4 star... NO WAY... 20years back maybe. This place needs a huge... More 

Was this review helpful? Yes 4
Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2015

Everything is so old-fashioned in this hotel. The only saving grace is the service. Location wise, it's not that bad, cos u can walk to Batam's biggest mall, Nagoya Hill. And along that path you can find great eateries too.. Ok so my room was pretty cheap thanks to groupon and for the price i paid i would say that... More 

Was this review helpful? Yes 1
ChrisDeSilva, General Manager at Goodway Hotel - Batam, responded to this review

Dear QueenEmily, Warmest greetings from Goodway Hotel Batam! Thank you very much to leave your review on Tripadvisor. Please accept our sincere apologies for the shortcoming on our service that you experienced during your stay with us. Your feedback is valuable for us in order to enhance our products and services. Firstly, I would like to highlight that we thank... More 

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