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Amaris Hotel Nagoya Hill - Batam

Komp. Ruko Nagoya Hill Blok I No. 1 - 16, Jl. Teuku Umar, Nagoya, Riau Islands Province 29444, Indonesia
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1 room 1 guest
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Amaris Hotel Nagoya Hill - Batam
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (17)
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Pengerang, Johor, Malaysia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I went there in a group of 5 and we stayed in 3 different rooms. The hotel is situated at the back entrance of Nagoya Hill shopping complex and that makes it super easier to go shopping and eat! Local restaurants are all around the area. Near to the mosque and the observatory tower too! You just had to have... More 

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Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located at the ROW OF SHOPHOUSES. In short, they bought 4-5 units of shophouses and convert it into a hotel. The hotel is still new, so a lot of things looks good. The great thing about this hotel is that shopping mall is within 10m of the hotel entrance, plus there are at least 10 different massage... More 

Was this review helpful? Yes
SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear Mr. Nkthen, Thank you for choosing Amaris Hotel Nagoya Hill Batam and to take your time to write a review about us at www.tripadvisor.com. We are pleased that you have enjoyed some of the product and service mix that we could offer, and we have to apologize for some other that have not meet your expectation. We are indeed... More 

Batam, Indonesia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pleasant hotel to stay, very strategic location inside Nagoya hill the biggest shopping center in the town, where cinema, restaurants, spa center just next door. Check in was quick and friendly staff. room very clean but small. TV was not working well but not a big deal. overall stay was good.

Was this review helpful? Yes 1
SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear Ganzgaara, Thank you for choosing Amaris Hotel Nagoya Hill Batam and spending your time to write a review about us on www.tripadvisor.com. We are glad you had a pleasant stay with us and liked our location. Thank you for the input about our TV and we will get it fixed right away. We hope to see you back at... More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Amaris was good. Stayed here for 1 night..price was affordable, room was okay although abit small for me. Haha. Nagoya is just few seconds away. Massage and spa parlour all around the area. Was very satisfy withe stuffs and breakfast. Well my only suggestion for amaris is that to put a mini bar inside the room for the convenience of... More 

Was this review helpful? Yes 1
SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear Shairazi, Thank you for choosing Amaris Hotel Nagoya Hill Batam and to take your time in writing a review about us! We are glad that you have enjoyed your stay at our hotel, although there are parts that we cannot deliver entirely. However, we are very happy with your visit and hope you would come again on your next... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 30, 2015

I reached the hotel at 10pm. This is a last minute gateway with a friend so booked the room with at the reception. Their non smoking room is on the ground floor, staff told us the room is well clean and without smoking smell. We then decided a smoking room instead on level 5. Room was really smoke smell free,... More 

Was this review helpful? Yes 1
SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear Starjjiu, Thank you for choosing Amaris Hotel Nagoya Hill Batam and thank you for spending your time to write a review about us. We are glad you are happy with some of our services although some others did not make it up to your expectation. We will try to improve the condition and hope it would be better on... More 

Kuala Lumpur
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 16, 2015

We had a night stay here but our room get a very bad ventilation as there weren't any ventilation fan in the toilet, once we enter our room it's full of smoking smell, we got to open the hotel door and window to let go the smell. Room is ok clean as well everything standard... But the wifi provided wasn't... More 

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SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear IrisLook, Thank you for staying with Amaris Hotel Nagoya Hill and for taking your time to write a review about us at tripadvisor.com. We apologize for not being able to meet your expectation. We noted down your input and will take evaluative actions to make it better for you and our guests. On the other hand, we are glad... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015

It's just across the street to Nagoya Hill Mall side entrance. We travelled during the long weekend holiday on 30May-1June. Fully booked as written online, and we kaypo go ask reception. True enough fully booked, mostly singaporeans. Paid $110 for 2nights. Counter Staffs are very helpful. Room is clean, when we checked in at 2pm, they just cleaned the room... More 

Was this review helpful? Yes 1
SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear MLRY, Greetings from Amaris Hotel Nagoya Hill Batam! Thank you very much for such a nice, detailed review of our hotel, we really appreciate you spending your time to write it. We are glad to learn that generally you enjoy your overall stay with us and apologize for not being able to meet all of your expectations. We agree... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 6, 2015

Location is near nagoya hill shopping mall, only seperated by small street. The room looks very standard, nothing interesting. The room's price is very affordable compared to any hotel nearby, so if you are on brief business travel like me, this hotel probably works best for you since i was just checking in for the night and checking out the... More 

Was this review helpful? Yes
SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear Mr. Reza F, Thank you for staying with Amaris Hotel Nagoya Hill Batam and for taking your time to write a review about us! We are glad you have enjoyed our location, and liked our pricing. We are looking forward to your return at Amaris Hotel Nagoya Hill Batam. Best regards, Sukardi. More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 30, 2015

The hotel is not as small and cramped as I thought. But very basic. No fridge. And the aircon takes sometime to cool the whole room. Also, you're only given one room access card. Can't replace the card slot for the electricity with any other card. Upside, near to Nagoya Hill Shopping Centre.

Was this review helpful? Yes
SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear Ms. Intan A, Thank you for choosing Amaris Hotel Nagoya Hill Batam. We apologize for not being able to fulfill your expectation. However we are glad that you liked our location. We are looking forward to your next visit. Best regards, Sukardi. More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015 via mobile

great, the location right in downtown. and the price is so competitive. a tidy room and clean also, make me so comfort to spend a nite in here.... also have a smoking room haha, a mall next to hotel .... so i can go for window shopping ....

Was this review helpful? Yes
SukardiSong, Manager at Amaris Hotel Nagoya Hill - Batam, responded to this review

Dear Mr. Irvan Lee, Thank you for staying with Amaris Hotel Nagoya Hill Batam and for your nice reivew. We are glad you have enjoyed your say and we hope to see you again at our hotel. Best regards, Sukardi Hotel Manager More 

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