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All 8 Cap d'Ail hotels

Marriott Riviera La Porte de Monaco

4.0 of 5 Hotel   |   Port de Cap d'Ail, 06320 Cap d'Ail, France
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Ranked #2 of 8 Hotels in Cap d'Ail
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed October 20, 2014
William P Bolton, Massachusetts
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494 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Marriott Riviera La Porte de Monaco
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Bolton, Massachusetts
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 20, 2014

We have stayed at this hotel several times. It overlooks Cap D'Ail harbor with most rooms overlooking the harbor. The area is on the border between France and Monaco. Getting to Monaco is a short walk, and the hotel has a shuttle service to many areas including the Palace, Casino, and the train station. We visited several of the towns... More

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear William P, First of all, thank you for your loyalty, it is the best reward for all of us as our aim is to make our guests happy and enjoy there stay with us. Thank you also for sharing your best tips with future visitors, for sure this will be very helpful for them. We look forward to your... More

New Hampshire
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 14, 2014

Helpful and friendly staff - they helped us find restaurants, casinos, shopping and public transportation. The lobby was simple- nothing lavish like the rest of Monte Carlo. The room was clean and comfortable. The room temp was fine. The bed was comfortable. Plenty of towels. We were there during a slow time so I suspect our level of service was... More

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear 297Luv2travel, I am very happy to read that you enjoyed your stay with us, the location and especially the staff service. Please be assured that we always try to do our best to delight our guests, be it in busy or in slower periods. Therefore, we hope to warmly welcome you back soon on board, Sincerely, More

houston, texas
Top Contributor
110 reviews 110 reviews
64 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed October 11, 2014

Located on the small boat harbor just on the other side of the street from Monaco. Good location on bus stop and airport bus stop. About a 15 minute walk to the palace. Hotel is typical Marriott but harbor front rooms are spacious, clean and comfortable. Concierge is helpful. Several restaurants within walking distance. Breakfast buffet is extensive and expensive,... More

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear notnecessary, Thank you for sharing your experience with other travelers.We all look forward to warmly welcoming you back soon, Sincerely, More

Zug, Switzerland
Contributor
13 reviews 13 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 11, 2014

Having stayed at Marriott hotels at other locations in the world, we booked a three night stay at the Marriott Monaco. We selected a twin, high floor hotel with a sea view. Arrival: Finding the hotel was easy enough and we drove directly into the underground car park. The car park was large and secure and the Marriott has a... More

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Kevin R, Thank you for sharing your experience at our hotel with other travelers. We are very sorry for the few inconcistencies that you encountered and I am glad to read that the staff was able to address them in a timely manner. We are very happy to be again your choice whenever you come back to the French... More

Houston, Texas
Top Contributor
66 reviews 66 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 6, 2014

The entrance lobby is a bit confusing at first since there's no sign and very narrow and there's no bellboy/concierge desk so we didn't know where to park and unload..but once you're in, the front desk greeted you warmly and bellboy was there to help out. We got upgraded room with ocean view and balcony so we were pleased but... More

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear AnyC3, Thank you for your feedback, I am glad to hear that when you were in you enjoyed the warm welcome of our Team. Sorry that nobody informed you about late delivery of the room service, thank you for letting us know as we always appreciate constructive feedback from our guests to help us improve ourselves in any area... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2014

The marriott Monaco is technically in France but cross the rd and you're in Monaco - Round the corner from the Helipad and Grace Kelly's Gardens. I found the staff to be very polite not rude unlike some of the other reviews, The Rooms are in need of an update but that didn't spoil it for us, We were lucky... More

Was this review helpful? Yes
siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Joanne S, We are delighted to read that you enjoyed your stay with us, the staff service ... and that you would defitely stay with us again. Your satisfaction is the best reward we can get and we look forward to warmly welcoming you back soon on board. Sincerely, More

Paris, France
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 2, 2014

We have been staying with our company in Mariott Riviera for a 4 day seminar. Unfortunately, the impression was bad in spite of of a nice position (just couple of meters from Monaco). High prices are really not coherent with unfriendly personnel, noisy and oldish rooms. I stayed at the 1st floor and tested a noise around mid-night produced by... More

Was this review helpful? Yes 2
siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Alexandre A, We are very sorry that you did not experience us the way we are known for. Therefore I apologize for any inconvenience you may have encountered. I trust this will not deter you from staying with us again and we hope we will have the pleasure to welcome you back soon on board with the spirit to... More

Brighton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 23, 2014

Monte Carlo is by definition never cheap. In conference season demand increases and prices rise accordingly. Cap dAil is a reasonable alternative just on the edge of the Principality and the Marriott an efficient modern hotel.

Was this review helpful? Yes 2
siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Tony Q, Thank you for sharing your comments on Trip advisor. We are happy that you liked your stay with us. And we hope to warmly welcome you back soon on board as to definetly win your heart and get your 5 stars rating! Kindest regards More

Senior Contributor
30 reviews 30 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 20, 2014

Hotel is well located, and in general, the service is very good. Joana was the person who received us, and she was adorable, telling us all the good things we Could do, Booking the restaurants and all the service for us. The room is very big, good space and nice view, but the internet is quite expensive (15 euros for... More

Was this review helpful? Yes
siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Carolina P, Joana was very happy with your nice words that I passed on to her. Our guests compliments are indeed the best rewards that one can get for their hard work. Wi-Fi is free in our public areas: lobby, bar, restaurant and outside terrace. And for guests who would like a more secured access in their rooms, we... More

Algarve
Top Contributor
54 reviews 54 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 15, 2014

We stayed here recently en route around Europe. The hotel itself is only just ok in terms of architecture, interiors etc. The one positive point of the room was the view. We got interconnecting rooms - no problem. Rooms and bathrooms were clean and comfortable. Nice to have the American style kettle with coffee and tea. Some staff were really... More

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear crath2013, Thank you for sharing your feedback. It is nice to read that you liked your European stop in Monaco at our property and you enjoyed the view and the staff service. I will share your comments on the breakfast with our Chef, they are very important to us as we are always looking for improvements to ensure our... More

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Additional Information about Marriott Riviera La Porte de Monaco

Address: Port de Cap d'Ail, 06320 Cap d'Ail, France
Location: France > Provence > French Riviera - Cote d'Azur > Cap d'Ail
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Riviera La Porte de Monaco 4*
Number of rooms: 186
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Also Known As:
Marriott Riviera La Porte De Monaco Hotel Cap d`Ail
Cap d Ail Marriott
Marriott Cap D'ail
Marriott Riviera La Porte De Monaco France/French Riviera - Cote D'Azur

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