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Marriott Riviera La Porte de Monaco

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Port de Cap d'Ail, 06320 Cap d'Ail, France
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Marriott Riviera La Porte de Monaco
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535 reviews from our community

Traveler rating
    158
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Manchester, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very impressed with this hotel mainly because of the staff and the location. We had a sea view room with balcony with a super view over the marina below. The room was spacious and stylish with decent hangers in the wardrobe instead of those irritating ones that you can never get back in the slots ( anti theft ones ).... More 

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Houston, Texas
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel only for 1 night. I was upgraded to a 2 room harbor-front suite with a large balcony. The room was modern and in excellent condition. Because I arrive late in the evening, all of the nearby restaurants and the hotel kitchen were closed. However, the concierge offered to go pick me up a pizza and... More 

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night when off to see a European football game at the Stade Louis II stadium. Very nice hotel with large open reception area and hotel bar. The bar is open to all including non hotel guests so can at time get busy especially if they have an event / conference in play. Outside can again get... More 

Was this review helpful? Yes 1
Albuquerque, New Mexico
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm an avid Marriott Rewards member, staying with Marriott all over the world. I stayed at the Cap d'Ail Marriott in December 2014 after a work trip to Barcelona. I was excited to show the area to my fiancee because I'd stayed at this hotel 15 years ago and fell in love. Unfortunately, the hotel is aging a bit, though... More 

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear SoftwareGeek12, Thank you for your confidence and loyalty, and sorry that we did not meet your expectations this year. Indeed, Monaco’s authorities only allow us to drop of our guests at the main touristic attractions. We have no permit to pick them up because hotel shuttles are not allowed to station in Monaco. However Monaco has a very safe... More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel is not exactly in the best location..at the end of Monaco...however, the hotel makes up for it by providing a free shuttle....we were given a higher floor room which was nice..however, the rooms seem to be getting old...one switch in the bathroom just came out!!! quite pathetic for a 4 star....the breakfast was a usual marriott breakfast..overall, it's... More 

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Angadgyani, Thank you for sharing your comments about our hotel and I am very happy that you liked our free shuttle service to go to the busy center of Monaco and its major touristic attractions. Indeed, our hotel is located in the more peaceful area of the Marina of Cap d'Ail, and many guests appreciate this, especially to relax... More 

Middleburg, Virginia
Top Contributor
68 reviews 68 reviews
17 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front desk staff was very nice, but over all, there seemed not to be a whole lot of hands-off communication, and things - mostly small issues - were mis-handled repeatedly at every single level. Overall at the end, everything had resolved satisfactorily. On an individual level, each front desk staff was very personal and accommodating. The hotel is nice,... More 

Was this review helpful? Yes 2
siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Dom V, Thank you for sharing your tips on the hotel and the area on trip advisor, for sure they will be very useful to our future guests. Also, I am happy to read that you liked your overall stay with us, and I hope we will soon welcome you back on board. Sincerely, More 

United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived early for checkin and my allocated room was not ready so I requested to view an alternative room, although I had requested a high floor. My reason for this was that I had a meeting to attend and I wanted to freshen up after my flight. The room I was shown was on a much lower floor but... More 

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Janice M, The check in time is 3pm as stated on our website, however, I am glad to read that the staff was able to prepare a room for you earlier. We always do our best for our guests. Please, whenever you need an early check-in, please do not hesitate to inform us in advance of your arrival time... More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 12, 2015

We stayed in this hotel from Feb 3, 2015 to Feb 7,2015. We drove from Tuscany to Monaco on our Italian and French Riviera trip. After 5 hours of driving with missing turns on round-about in the city, we finally arrived at the hotel. At the reception desk, the staff seemed to have an attitude when we asked the question... More 

Was this review helpful? Yes 3
siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Charles L, Thank you for taking the time to rate our hotel and for bringing this to our attention. Our goal is to deliver the best guest experience possible and we take this issue very seriously. Our guests usually love our warm and great staff service, therefore I am very sorry that you had a bad experience at the... More 

southampton
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

We stayed here for one night while visiting family .The welcome from reception was excellent and very efficient . We had a lovely comfortable room with a bed that was perfect for a really needed good nights sleep . Bathroom well appointed with great fluffy white towels . Breakfast the next morning was very enjoyable with a wide choice .... More 

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siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear angiejacobs, I'm very happy that you enjoyed your stay with us, and that the facilities and services were what you expected and deserve. Our goal is to deliver the best guest experience possible, and we look forward to seeing you again whenever you come again to visit your family! Sincerely, More 

Tallahassee, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015 via mobile

From the moment you arrive at this hotel, you will be swept away in great service. Located right on the water, this hotel has the views you expect when visiting Monaco. Specifically, Ivan at the front desk and Jenny the guest services manager were above and beyond helpful. I forgot to take my insulin with me when I checked out... More 

Was this review helpful? Yes
siegfried_poppe, General Manager at Marriott Riviera La Porte de Monaco, responded to this review

Dear Steven B, Our Associates take great pride in providing a quality experience and I am very happy to hear that you liked the staff's service and especially Ivan and Jenny who was so pro-active! Be assured that I will personally pass your thanks along to them. I'm also glad to read that you overall liked your experience and our... More 

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