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Marriott Cheshunt Hotel

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Halfhide Lane Turnford, Broxbourne EN10 6NG, England
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1 room 1 guest
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Marriott Cheshunt Hotel
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419 Reviews from our TripAdvisor Community

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Traveler rating
    103
    146
    95
    48
    27
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118
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103
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Any
English first
  • All months
    (419)
  • Mar-May only
    (111)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (76)
All months
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here with a number of hockey teams and the hotel staff couldn't have done any more to make our stay comfortable and accommodating. The staff were friendly and professional. My room was excellent - two huge twin beds and the bedding was fantastic. It felt like sleeping in marshmallows! I have stayed in many hotels but this one... More 

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essex
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We went on a Sunday when the restaurant was very busy with Sunday lunch but this did not affect the service. The staff were very friendly and chatty and did everything they could to ensure we had a good time. The cream tea was lovely lots of nice treats and very fresh

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Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

visited here for one night and was happy with the hotel room. Staff on reception were good. Had dinner here in the restaurant quite early in the evening while it was quiet. Unfortunatley the waiting staff took some time to take my food order, and they said they forgot about me, although they did apologise for this. Everything good although... More 

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Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

Don't get me wrong... There are less pleasant places to stay. However if you book here and expect the normal level of Marriott service you would have seen elsewhere you will be disappointed. Booking in, the reception staff volunteered to get my sofa bed made up for my kid. The housekeeping staff didn't turn up for (approx) 2 hours quite... More 

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CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear Roy F Thankyou for your recent review of the Cheshunt Marriott Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I am disappointed the service was not as expected and will make sure the team are made aware to provide retraining where... More 

Travelers are raving about these Broxbourne hotels

London, UK
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

We as a family stayed for one night on the weekend. If you are expecting a modern hotel do not go. The reception looks like an NHS hospital reception with staff to match. We were checked in by a very unenthusiastic staff member and there was no mention of free WiFi or late check out as part of any deal.... More 

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CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear doistujin Thank you for completing a response regarding your recent visit. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any frustration that may have been caused. We have shared your feedback with the appropriate hotel teams.... More 

Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was overall very clean and tidy and the breakfasts hot and catered well for all. For the money we found it very good and the staff very friendly. Any minor issues that we did have were addressed quickly and professionally. The sofa bed in the family room was my only downside, it was a little hard.

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County Limerick, Ireland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stay here a couple of times a month when visiting Tesco. Staff could not be more helpful. Bar food and restaurant is good but is a little expensive with service charge added. Morning breakfast is great with some items cooked freshly to order. Rooms are clean and fresh. Wifi is excellent. Would recommend

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San Diego, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a group 5 people, 3 in one room and 2 in the other. We arrived very late and had a friendly greeting from an alert receptionist. Rooms are a good size with nice furniture and a large closet. I thought the breakfast was great, large selection of everything. There is a computer and printer on the main floor... More 

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Rabat, null, Malta
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a hotel the accommodation services were excellent. But the breakfast food quality was very bad and it seems the chefs who prepared the breakfast are not well trained for the basic skills. As I had ordered a soft boiled and poached egg, and they were served to me as hard eggs. The bacon which was in the breakfast was... More 

Was this review helpful? Yes 1
CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear Stephen B Thank you for your review. It is great to see you had a great night’s sleep at the hotel and you enjoyed the team’s service throughout your stay. I will of course pass on your comments to the team. I apologise for your poor breakfast experience and I will off course feedback to the chef regarding your... More 

Oxfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We were looking for a family friendly hotel to accommodate our family of 2 adults and 2 children aged 11 and 7 while we enjoyed the anniversary games. This hotel is well situated for the local station which offered a direct link to Stratford Station.The on line booking system does not allow you to book a family room, a phone... More 

Was this review helpful? Yes 1
CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear Dr Read Thank you for taking the time to complete a reveiw of the hotel. I apologise for your experience and I know we know have spoken privately to resolve this matter. Kind regards, Mike Harrison, Director of Operations. More 

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