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Marriott Cheshunt Hotel

4.0 of 5 Halfhide Lane Turnford, Broxbourne EN10 6NG, England
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Marriott Cheshunt Hotel
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Marriott Cheshunt Hotel
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344 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southampton
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Always a great stay, fantastic staff, Laura on reception is lovely and can't do enough to help, genuine star on the front desk! Food very good as usual. Great rooms and those matress toppers make all the difference when staying for the week. Room service staff polite and courteous...always stay here when I am working in the area. Thank you... More 

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Torquay, United Kingdom
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

One night stop-over here and the place is okay. Definitely geared for business, it's very functional, lacks a bit of character and everything seems to be priced as if you would reclaim it off your company. £15 for 24 hours Wi-Fi is a rip-off these days, breakfast is nearly £15 and the selection is no better than anywhere else you... More 

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CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear ChrisW178 Thank you for reviewing the Cheshunt Marriott Hotel. I am glad you enjoyed your stay at the hotel and I understand your concerns around Wifi pricing. The hotel currently offer complimentary Wifi in all our public space but from January 15th 2015 all of our Marriott Reward members will be able to get complimentary Wifi anywhere in the... More 

Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Jeeze what a price they charge for drink, £11.90 for a double wild turkey and coke, what is that all about, I will be writing a formal letter, even airports do not have these elevated prices, I will not be drinking there tonight

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CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear Chris Thank you for your review of Cheshunt Marriott Hotels. The hotel completes on a regular basis a pricing analysis of like for like businesses in the area including some of our local pubs. We then base our pricing on the market conditions. We find our prices for the type of business we are and the location are in... More 

Barnoldswick, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here many times in the past whilst on business. The hotel is clean and as you would expect from a marriott the beds are very comfy. Some of the staff are very helpful and some don't seem to care. The pool is ok but again nothing special. I am happy to stay for business and if I only needed... More 

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CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear Pach1247 Thanks you for reviewing the Cheshunt Marriott Hotel. I am glad you find the hotel clean and the beds very comfortable. I am sad to hear your feel the service you receive is not consistent and we will of course work harder to achieve this. I hope to see you back at the hotel in the near future.... More 

Chesterfield, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a few times. I once arrived at 8pm and my room had been given away so ensure you inform them if you plan an on being late. It's a convenient place for business and clean. I recommend for overnight stay.

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We should have checked more carefully! We were hoping for a sauna and steam room to be part of the leisure club for our family weekend break taken to help get us through these short days and long nights in November. We arrived on Friday night and headed straight for the pool and we were disappointed to find that there... More 

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CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear AndrewMus, Thank you for reviewing Cheshunt Marriott Hotel. I have passed on your kind comments regarding the hotel facilities and associates. The hotel unfortunately does not have a Sauna or Steam room and these are not advertised. I would love to install these at the hotel but the space requirements just cannot be met. I hope that you enjoyed... More 

Norwich, Norfolk
Contributor
19 reviews 19 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As a rewards member I know that most UK Marriotts have been extensively refurbished over recent years but not this one! For the price Marriott want to charge it is not reflected by the early 1980s bathrooms and ageing bedroom designs. Heating and cooling is provided by ancient noisy wall units which desperately need replacing now we are in the... More 

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CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear Mahn1982 Thank you for taking the time to review your recent stay with us, and for your feedback. We take all comments seriously. Please accept our sincere apologises that on this occasion we did not meet your expectations. I will pass on your pleasant comments about the team. Kind regards, Mike Harrison, Director of Operations More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here this weekend and i was very impressed with this hotel. Charlotte on check in was fantastic she was very polite and helpful. I had not eaten and was starving so i ventured in to the restaurant where i was greeted by Sam who took me to my table he was very well mannered and friendly. I explained i... More 

Was this review helpful? Yes 2
Maidstone, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We wanted to have a mini break from Kent and stay near my mother so we could take her out in the evening. Our kids are 5 & 3 years so it was very important to have pool in the hotel. We got lucky having never stayed before we took a chance. The pool was great. Clean, warm and not... More 

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Bath, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We pre-booked a suite looking forward to a nice quiet stay but when trying to put our children to bed we notice the constant noise coming from the fan outside the windows. We had to move to a guest room causing us all to go to sleep at the same time. The manager in the morning said she would reimburse... More 

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CheshuntMarriott, Manager at Marriott Cheshunt Hotel, responded to this review

Dear Jeff O, Thank you for writing a review about Cheshunt Marriott Hotel. I am very sorry your stay was not up to our usual high standard and your aftercare has not been good. I have personally investigated the issues. The noise issue was due to a faulty fan in a nearby plan room which we will of course repair.... More 

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Additional Information about Marriott Cheshunt Hotel

Address: Halfhide Lane Turnford, Broxbourne EN10 6NG, England
Location: United Kingdom > England > Hertfordshire > Broxbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Cheshunt Hotel 4*
Number of rooms: 143
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Also Known As:
Marriott Broxbourne
Broxbourne Marriott
Marriott Cheshunt Hotel Broxbourne, England, UK

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