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All 1 Broxbourne hotels

Marriott Cheshunt Hotel

4.0 of 5 Hotel   |   Halfhide Lane Turnford, Broxbourne EN10 6NG, England
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Ranked #1 of 1 hotels in Broxbourne
A recent review
5 of 5 stars reviewed 4 days ago
callmenickles Exeter, United Kingdom
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277 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Came here this past Monday after a funeral for the memorial. We were really impressed by the staff who was ready to help with anything, requested or not. My partner overheard a new employee being trained, a very nice young woman. She and the training staff were without fault. The food was nice, the venue was clean, service was excellent.... More

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Top Contributor
51 reviews 51 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is clean and staff were attentive. Rooms are basic and the shower was a bit harsh. You cant seem to get a happy medium with the temperature. Also, watch the charges on the Wi-Fi. Some of the guests weren't happy when checking out about extra charges. Food was excellent and all in all an ok experience.

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CheshuntMarriott, Director of Operations at Marriott Cheshunt Hotel, responded to this review

Thank you for your comments. I am glad to see you enjoyed your visit to Cheshunt Marriott. My sincere apologies for the challenges that you experienced with the shower and I will investigate the problem. I will pass on your kind comments to the team regarding your visit. Mike Harrison, Director of Operations More

Essex
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed over the Mother's Day weekend and really was very happy with everything. Had a ground floor room and enjoyed a great nights sleep and didn't hear any noise at all. Bathroom was very clean and just fine for us and I am a fussy person! Breakfast was good and liked the omelette station idea. I had ham and... More

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Borehamwood, United Kingdom
Top Contributor
81 reviews 81 reviews
59 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

I agree with a previous review and would say the rooms are basic and quite small with the bathroom being in great need of updating. The real drawback was the shower which was quite powerful once you realised the showerhead needed "playing" with but keeping it at a constant temperature was absolutely impossible - you either scalded or froze yourself.... More

Was this review helpful? Yes 1
wakefield
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night and found it to be a good hotel. The staff at reception were excellent at check in and check out. The room was of a good size and was very clean. Slight downside was the television was at the side of the bed so it was hard to watch. We use three for our mobile phone provider... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to commend the work of your team at the Marriott hotel Cheshunt. We held a Mother's Day event at your hotel on 29th March and the team lead by your Banquet Manager (Sam), his colleague - Jason and the rest of the staff, worked tirelessly to prepare for our event. They had such a unified approach in... More

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Birmingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Marriott Cheshunt Saturday just gone. I have to stay, as far as hotel staff are concerned, this was the best team of staff I have come across. The Team at the Marriott were exceptional, from the receptionists, to the bar staff, the restaurant staff, managers and chefs. Everyone provided the highest level of customer service. The food... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
50 reviews 50 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed March 13, 2014

So, I stayed in this one for three nights and I'm never going back. To make it simple: - The room decor is extremely dated and looks cheap - No mini-bar in the room - not even a bottle of water - The heating was SO noisy that I couldn't sleep. I had to turn it totally off to be... More

Was this review helpful? Yes 1
CheshuntMarriott, Director of Operations at Marriott Cheshunt Hotel, responded to this review

Thank you for your comments. My sincere apologies for the challenges that you experienced during your visit and that these were not resolved prior to you leaving the hotel. I have shared your comments with the team to ensure that they are fully aware of our guest expectations and that we continue to look for improvement to ensure that every... More

Gloucester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2014

Stayed here for business. Lovely comfy bed but could not believe the wifi charge £6 an hour or £15 for the night. Even a Premier Inn gives 45 mins for free. These days I would not expect yo pay for wifi and certainly not this much. Mariott would not be my first choice for this reason.

Was this review helpful? Yes 1
CheshuntMarriott, Director of Operations at Marriott Cheshunt Hotel, responded to this review

Thank you for your feedback we are extremely pleased to hear that you enjoy our comfortable beds. I will pass on your comments to our Housekeeping team. Regarding your comments on the internet charges, internet is indeed chargeable in the bedrooms but we do offer complimentary internet access to Gold and Platinum members of the Marriott Rewards loyalty scheme. I... More

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed March 8, 2014 via mobile

I stayed over 2 weeks and from day one everyone was lovely. They looked after me and really cared. It was my Birthday while I was there and as a surprise they gave me chocolate cake at breakfast and sung me happy birthday. I do a lot of travelling and would definitely recommended it here. Special thanks to Sally and... More

Was this review helpful? Yes
CheshuntMarriott, Director of Operations at Marriott Cheshunt Hotel, responded to this review

Thank you for your feedback we are extremely pleased to hear that you enjoyed your visit to the Cheshunt Marriott Hotel. I am glad we could make your birthday special and I will personally pass on your comments to Sally and the team. Thank you for choosing to stay with us at Cheshunt Marriott and we hope to see you... More

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Additional Information about Marriott Cheshunt Hotel

Also Known As:
Marriott Broxbourne
Broxbourne Marriott
Marriott Cheshunt Hotel Broxbourne, England, UK
Address: Halfhide Lane Turnford, Broxbourne EN10 6NG, England
Phone Number:
Location: United Kingdom > England > Hertfordshire > Broxbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Broxbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott Cheshunt Hotel 4*
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