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BEST WESTERN Roker Hotel

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Roker Terrace, Sunderland SR6 9NB, England
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BEST WESTERN Roker Hotel
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520 Reviews from our TripAdvisor Community

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Traveler rating
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    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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South Shields, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Really bowled over by the revamp however the little things let it down. Was really looking forward to the meal and ordered the burger but ate the chips and left the rest. For 9 quid I was really disappointed. Meat just tasted like the cheap spam you get in a tin. Certainly not gourmet. However I suppose the internal decor,... More 

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Cheshire, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our family go back a long way with the Roker Hotel. I first stayed there as a small child (I’m now 30), so our first of many visits date back to the end of the eighties. It was always the place we stopped at whenever we visited our relatives in the area and it very much remained our default choice... More 

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Durham, England, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

A weekend away at the height of the Summer; We trawled availability and couldn't have felt Glummer! Then we thought of Best Western and got out their book; 'Sunderland Air Show' was on, could we just have a look! A call to the 'Roker Hotel' was placed; A room with a Sea View was hired in some haste. The recently... More 

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Doncaster, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel on business for 5 nights. THe hotel has an impressive bar area at the front with a covered and uncovered terrace area looking straight out over the sea. I have to say it was the most weloming bar I have been in for some time, whether that was the outlook, possibly. The hotel also has an... More 

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Sunderland, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

After hearing ok reviews we went about 6 weeks after the opening , a truly awful evening from start to finish, No clean cutlery Food sent back Food forgotten No drink service No side plates To name but a few of the issues , please be aware this was mid week so more staff than customers. I put the above... More 

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Travelers are raving about these Sunderland hotels

Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Been meaning to try this place since it opened &we weren't disappointed. The surroundings were impressive, the food was tasty & the staff very helpful & friendly. Andrew, the duty supervisor gets a special mention, for taking the time to make sure we enjoyed our meals & recommending a delicious cocktail. We will be back 👍!

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Newcastle
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We visited on the 23 of July as part of a wedding party whilst the staff were great and friendly we did have problems with getting disabled people about the hotel really not good disabled access with 1 lift that was broken we had to help some people up and down stairs along corridors carry wheelchairs up and down stairs... More 

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Kingston-upon-Hull, United Kingdom
3 of 5 stars Reviewed 1 week ago

Good have better signage. Coming from the car park which you approach down a narrow lane. There was one sign pointing to the right., but once through the door there was no information of where the reception was located. The room was very hot, even with no heating on. Our room faced the A/C units, therefore there was a constant... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Not spoiled for choice in Sunderland/Roker, so this is the third stay in as many years and it has improves in that time. Lobby rooms and restaurants have had a trendy facelift and all in all inviting. The rooms are a bit awkward to get to, many stairs and long corridors, but well soundproofed and small but very clean and... More 

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Towcester, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff each and everyone of them attentive and helpful. We usually stay in a local hotel that has no atmosphere whatsoever,that is something I cannot say about the Roker ! It is vibrant has lots of very positive vibes Sorry to say this but the food in all the eateries lets it down! Please improve the standard as this... More 

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