We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Roker Hotel

Certificate of Excellence
Hotel website
Hotel deals
Roker Terrace, Sunderland SR6 9NB, England
Book on
TripAdvisor
Trusted partner. We work directly with Best Western to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN Roker Hotel
Professional photos View all
Browse nearby
BEST WESTERN Roker Hotel
Add Photo Write a Review

499 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    192
    140
    66
    39
    62
See reviews for
86
127
18
121
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (499)
  • Mar-May only
    (163)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (130)
All months
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Ok firstly let's say there where pluses and minuses to our visit service was terrible not that the waiters were bad there just wasn't enough of them table booked for 530, they took our order at 615 , food eventually arrived at 710 and when it came the hanging kebab was nice just too late for the event we were... More 

Was this review helpful? Yes
Merstham, United Kingdom
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is right on Roker Beach and the staff are fantastic. They really helped me out with boarding card problem and were helpful and professional. The hotel is nicely decorated and the breakfast was good. My only complaint would be that we had a basement room which was very hot and we couldn't leave the window open because of... More 

Was this review helpful? Yes
Glasgow
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Myself and my business partner needed an overnight in Sunderland, and we were keeping to a budget. When I first telephoned this hotel to enquire about rates, I explained those rates were higher than what we were looking for. The hotel asked what our budget was, and then advised that they had a guest house next door which was cheaper,... More 

Was this review helpful? Yes
Sunderland, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited here on Friday 26th June for a birthday lunch with my husband the food was really delicious and hot service was really good I had hanging BBQ chicken he had steak pie both throughly enjoyed it. I also had 2 cocktails the strawberry daiquiri could have been presented a little better it was like a slush no sugar around... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Recently visited Poetic License with family for a birthday, only to be waiting over half an hour for service. However, this clearly was not the bar staff's fault as they were rushed off their feet, but rather the management's! Various members in suits walked past and did not help out once despite hoe busy the bar was, and what I... More 

Was this review helpful? Yes 2
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed one night. Staff great. Food and bar lovely. However the room we stayed in was a let down and so warm we could not sleep even with a fan. The hotel provided a turn down service which turned out to be free slippers, chocolate brownies and a teddy bear! They'd have been better putting the money into providing... More 

Was this review helpful? Yes
Sunderland, United Kingdom
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Visited this Sea Front Hotel/Bar/restaurant for a birthday. The Poetic Llcence Has a nice outside seating area, we ordered cocktails, they were expensive but a lot of people seemed to be drinking them, so we agreed to the 10/15 min wait for them. All of the four cocktails tasted like soda and lime on returning them to the bar the... More 

Was this review helpful? Yes 1
Sunderland, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Food was terrible, should of checked the reviews on here first. Looks like the chef just deep fries everything. I can't comment on cocktails etc but we won't be going back. The outside area looks nice but people were smoking in it even though it's quite enclosed? Also it can't be that hard to clean the menus each day!

Was this review helpful? Yes
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited this fairly new bar with my wife for her birthday. We'd heard good things about it and as it's on our doorstep we decided this was a good enough reason to visit. I booked the table in advance and when we arrived we were told everything it table served. We didn't have to wait long and our drinks... More 

Was this review helpful? Yes
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

If you like good food this is the hotel for you. comfortable rooms and a nice location on the seafront. The hotel staff sre professional and polite. The decor is very pleasing and comfortable. Good quality from a Best Western Hotel.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
View from room (4)
Viewed
Dining (4)
Viewed
Room/suite (10)
Viewed
Pool/beach area (3)
Viewed
Bathroom (3)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay