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BEST WESTERN Roker Hotel

3.0 of 5 Roker Terrace, Sunderland SR6 9NB, England
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BEST WESTERN Roker Hotel
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424 reviews from our community

Traveler rating
    167
    123
    59
    30
    45
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71
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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    (96)
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    (130)
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Warwickshire
Top Contributor
50 reviews 50 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here last year, so a return trip was always going to be a comparison to the nice time we had before. This time there is a lot of upgrading going on so parts of the hotel bar area were closed off. However to be fair, the hotel did compensate for that in many ways, such as giving a... More 

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Hereford, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again this hotel does not disappoint lovely room clean and spacious huge bed fab shower food in the r bar lovely breakfast great service brilliant nothing to much trouble had a meal in the Italian restaurant absolutely gorgeous can fault nothing great sTay it was our fourth and will definitely not be our last very happy 😀

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TavistockHospitality, General Manager at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for your kind words and is good to know that the Team’s hard work is appreciated. We strive to gain our guest’s loyalty and your recognition and custom is the best reward my team can wish for. We look forward to your next visit and with the promise that we will keep working hard to hopefully... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel provides a wonderful experience, there are lots of very caring touches (I won't let you into the secrets so you can share the fabulous surpises). Staff are brilliantly helpful. I'll definitely be returning.

Review collected in partnership with Best Western GB

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TavistockHospitality, General Manager at BEST WESTERN Roker Hotel, responded to this review

Dear Guest It’s with immense pride that we read your kind words for there is nothing more rewarding than a sense of accomplishment virtue of the recognition given to us for our genuine dedication to our guests. Also thank you for keeping our little personal touches veiled as they are simple ways of welcoming as well as thanking our guests... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed one night to see above show at the empire, two rooms were ready as we checked in around 12 which was good, both were as far at the end as you could get but very clean, spacious, quiet and most comfortable huge bed! Shower was amazingly powerful! Had lunch in the r bar which we didn't enjoy, soup was... More 

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TavistockHospitality, General Manager at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for your time posting a review as we do take them seriously as they are shared team and is with great joy that our efforts were rewarded with a positive feedback. Please rest assured that we have taken your constructive criticism on board and will certainly endeavour to improve on our performance and attention to detail... More 

Yeovil, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Friendly hotel with food available in both bar and restaurant, sea view rooms available, a good base for visiting this area. Outside decking facing out to sea will be nice in the summer, not much use to me in February.

Review collected in partnership with Best Western GB

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TavistockHospitality, General Manager at BEST WESTERN Roker Hotel, responded to this review

Dear Guest Thank you for your time leaving a positive feedback and for the compliments about the hotel. We hope to welcome you once again at the Roker Hotel in the near future and hopefully impress you once more Kind regards N. de Francisco MIH More 

Woking, United Kingdom
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Second stay at this hotel and I couldn't fault it, booked a double room and got a double with a sea view, great atmosphere and very helpful and friendly staff throughout. Breakfast was good with a good choice.

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Chennai
Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good rooms with all required amenities. Efficient staff, quick in check in and check out formalities. spacious rooms. Breakfast was quite simple and good. Sea facing with Good parking area.Probably one of the best locations in sea front area. Internet was not working, they were in the process of fixing it.

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Sunderland
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed for valentines day last year.. The hotel was perfect locatin & the staff were happy to help :) would stay again. The rooms were clean and lots of room, we had breakfast the next day and it was perfect, couldn't fault it. Jade conlin

Was this review helpful? Yes 1
North West England UK
Top Contributor
162 reviews 162 reviews
79 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good amounts of parking, comfortable beds, superbly powerful showers and good staff. Can`t really see much wrong with this hotel at the price point that they are at. Great selection of tea/coffee/hot chocolate in the room with decaf etc. which is a nice touch.

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Additional Information about BEST WESTERN Roker Hotel

Address: Roker Terrace, Sunderland SR6 9NB, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Sunderland
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Roker Hotel 3*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Sunderland
Roker Hotel Sunderland
Hotel Style:
#1 Business Hotel in Sunderland
#2 Family Hotel in Sunderland
#4 Romantic Hotel in Sunderland

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