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All 9 Sunderland hotels

BEST WESTERN Roker Hotel

3.0 of 5 Hotel   |   Roker Terrace, Sunderland SR6 0PH, England
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65%
Ranked #7 of 9 hotels in Sunderland
A recent review
5 of 5 stars reviewed 1 week ago
Jason T
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342 people have reviewed this hotel

Traveler rating
    128
    94
    50
    29
    41
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54
80
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Sunderland
1 review
1 of 5 stars Reviewed 1 week ago

My girlfriends mam stayed here and what an experience she had whilst she was there. On arrival, we decided to see if it was possible to check in at 2pm even though the check in time is 3pm. They said the room isn't ready until 3 which is understandable. However, when it came to checking in at 3pm, we got... More

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1 review
1 of 5 stars Reviewed 1 week ago

My girlfriends mam stayed here and what an experience she had whilst she was there. On arrival, we decided to see if it was possible to check in at 2pm even though the check in time is 3pm. They said the room isn't ready until 3 which is understandable. However, when it came to checking in at 3pm, we got... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here on Saturday 19th July as part of a wedding party. The lack of air and seriously inadequate air con system ( if any ) was disgraceful. It was extremely uncomfortable in the grand room reception areas and room itself. Bar staff thought they were doing us a favour serving us!! On numerous occasions drinks were taken back to... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I cant say enough good words for the Hotel and Hotel staff . Professional polite and very accommodating . Leanne the wedding planners professionalism was second to none . We received nothing but amazing comments from our wedding guests from start to finish . Thank you so much . The Roker Hotel will always have a special place in my... More

Was this review helpful? Yes 1
Sunderland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My husband and I, along with another couple, visited the newly refurbished Italian Farmhouse on Saturday night (11.07.14). Our table was booked for 9:30pm. The restaurant revamp is excellent and it's a very pleasant setting....however, you can spend all the money in the world, but unless the service and food is up to scratch, people will not return. Unfortunately this... More

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Lovedean Hants UK
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a lovely position this hotel is in, overlooking the sea with lighthouses to the left and right. I would imagine quite dramatic on a wild and windy day, however we had a very good weather for our short weekend break. After an extremely good value meal in the newly refurbished italian ( reopening night) 2 lots of bread and... More

Was this review helpful? Yes 1
South Shields, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friends and I have tried this coffee shop that has just opened in the Roker hotel.The first time it hadn,t been open long and the service was a bit slow,but nevertheless the ambience and food were good. On our second visit the service was excellent and we were served by a lovely Turkish waiter...he was extremely pleasant serving us... More

Was this review helpful? Yes 2
Seaham
Top Contributor
76 reviews 76 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I visited Crumbs with my sister and a friend last Thursday for Afternoon Tea paid for by my friend for a birthday treat for my sister and myself. We had to wait ages to be served at our table, the waitress was "busy" sorting out tables even though there was hardly anyone in the place. I looked at her a... More

Was this review helpful? Yes 1
Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2014

Having never stayed at the roker hotel this was a first for my wife and I and as my wife had won a free nights stay we thought it would be ideal to book a nights stay when there was an event on. We chose Friday the 13th and the murder mystery night with 3 course meal priced at £12.50... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Roker Hotel

Address: Roker Terrace, Sunderland SR6 0PH, England
Phone Number:
Location: United Kingdom > England > Tyne and Wear > Sunderland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Roker Hotel 3*
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Also Known As:
Best Western Sunderland
Roker Hotel Sunderland

91 photos of this hotel

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Best Western Roker Hotel is situated overlooking the North Sea & Roker Pier. Boasting 43 boutique style bedrooms, two restaurants; Tavistock Thai China serving contemporary fusion Asian cuisine and Tavistock Retro Italia, serving modern Italian food in a retro chic envirinment. We also have a large bar which serves traditional local ales along with a large locally sourced bar menu. Our function facility can cater for upto 350 guests, suitable for weddings, corporate dinners, charity events, christenings and much more! ... more   less 
Number of rooms
43

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