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The Pullman

Whitburn Road | Seaburn, Sunderland SR6 8AA, England
The Pullman
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82 reviews from our community

Traveler rating
    29
    15
    12
    9
    17
See reviews for
21
20
6
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
  • All months
    (82)
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    (22)
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    (24)
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    (24)
  • Dec-Feb only
    (12)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've just returned from one of the most enjoyable evenings in a long time. We were a party of 20 celebrating my dad's birthday. Venue, service and food was 10 out of 10. Best sticky toffee pudding I've tasted! The hospitality was amazing, staff were so friendly, nothing was too much trouble. A special thanks to Shelagh aka "super gran"... More 

Was this review helpful? Yes 1
South Shields, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is the email The Pullman received from me after my visit... Me and my family came along for our lunch to celebrate Mothers Day. At first the service was fine and there were no problems until the food was involved. Five of us ordered starters (4 Potato skins, 1 breaded mushrooms) we waited 40 minutes for our starters to... More 

Was this review helpful? Yes 4
Barnard Castle, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

Cannot say enough good things about this! Taken here by the wife as a pleasant surprise getaway, and thoroughly enjoyed. I'm not normally one to write reviews on here, but felt this was deserved. As others have said, the place has some areas that are in need of tidying up, but the areas they have done already are stunning. Rome... More 

Was this review helpful? Yes 1
Sunderland, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

My wife Sue, Daughter Rachael and I visited the Pullman Lodge last night for the first time since the new owner has just taken over this beautiful venue. What a Venue!!! I would recommend anyone looking for a class hotel/pub to visit and see for yourselves, the new owner is going to bring a super hotel/pub to visit a must.... More 

Was this review helpful? Yes 2
Kingston-upon-Hull, United Kingdom
Top Contributor
50 reviews 50 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 21, 2014

We stayed 2 nights and found the bedroom clean, warm and comfortable, however, generally the hotel needs work. Half the lights in the room were not working and the décor was rather tired. To be fair, it was out of season and I understand there is a program of upgrade in progress so hopefully by the start of the season... More 

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Newcastle upon Tyne, United Kingdom
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 4, 2014

Having booked afternoon tea things didn't go quite to plan due to some electrical repairs but the staff went out of their way to ensure that our friends birthday was still an enjoyable and fun . Need to say a big thank you to Shamus and Simon and an extra huge thank you to Sheila . She is a asset... More 

Was this review helpful? Yes 3
York, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 2, 2014

On arrival, the initial view of the room entrance and stairway was that the place was in need of a tidy up and a lick of paint. The room itself was tidy but bland with only one bedside light. When we turned on the main lights, one unit had one out of three bulbs working and the second unit just... More 

Was this review helpful? Yes 1
Rosewell, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 19, 2014

I stayed at the Pullman for 2 nights. They are having some problems with the electrics at the moment and the manager had phoned me to let me know, and to ask if I'd give him a call when I arrived. The rooms are chalet style and have their own front door. There's a car park right next to the... More 

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 16, 2014

As we were setting off I got a phone call to say most of the building was closed down due to essential maintenance. We arrived to find a note on the door of the reception to call the manager to get keys. Completely disorganised! Got in to our rooms. The first was average but the second was freezing! The lights... More 

Was this review helpful? Yes 3
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 8, 2014

My Mum, Sisters and I love to visit different places for afternoon tea and after seeing Pullman Carriages on a Living Social Deal we decided to visit. The hotel itself is not much to look at and was very busy on the day of our visit (comic con or something!) but the location of the carriages meant we were in... More 

Was this review helpful? Yes 6
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