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All 5 Herouville Saint Clair hotels

Mercure Caen Cote de Nacre

4.0 of 5 Hotel   |   2 Place Boston | Citis, 14200 Herouville Saint Clair, France
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Mercure Caen Cote de Nacre
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81%
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed November 13, 2013
Debbi P Brisbane
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156 people have reviewed this hotel

Traveler rating
    37
    87
    21
    7
    4
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27
63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 of 5 stars Reviewed February 28, 2014

We arrived at 6pm after a 10 hour drive from Switzerland, to be informed that the bar and restaurant were both closed and wouldn't be open that evening. No apologies or explanation. We therefore had to get back in the car and drive around Caen looking for a restaurant - not ideal after such a long journey. I booked this... More

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Brisbane
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 13, 2013

Stayed for 1 night 14 Aug, 203 as part of Cosmos Grand Tour of France. Room was large and very nicely decorated. Bathroom was also large and very well equipped and organised. Everything was extremely clean. Tea & coffee making facilities were available, which I know is not common in European countries, so we were pretty happy about that! Dinner... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Wales Uk
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2013

This hotel is on the north side of Caen, well placed for exploring the invasion beaches, castles and other historic sites, although access from the south during busy periods is slow.. Our room seemed to have been fairly recently redecorated and was comfortable and not cramped. The staff were very helpful and friendly. We ate dinner in the restaurant twice... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Byron Bay
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 13, 2013

The hotel does not look like too much from the outside - however inside is somewhat surprising and it is nice enough. The rooms are well spaced, nice bathroom. Was actually a nice change after previously staying in cramped Paris accommodation. The function dinner we had was rather awful, though perhaps the restaurant itself would have been nicer - function... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Ayrshire
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed August 25, 2013

We stayed here as part of a coach party in July 2013 visiting the WW2 battlefields and to be honest would not return. Hotel itself was ok, rooms adequate, nice bathroom, but room not totally spotless. What ruined our 4 night stay there was the attitude of the restaurant manager who was extremely rude and aggressive. We were booked in... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Ayrshire
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed August 25, 2013

We stayed here as part of a coach party in July 2013 visiting the WW2 battlefields and to be honest would not return. Hotel itself was ok, rooms adequate but not totally spotless. What ruined our 4 night stay there was the attitude of the restaurant manager who was extremely rude and aggressive. We were booked in to have two... More

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BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre, responded to this review

Dear Madam, An answer to your comment has been transmitted to the tour operator. Yours sincerely. More

Bristol, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed July 14, 2013

My youngest son and I shared a twin room for 4 nights, and enjoyed our stay. Staff were very efficient, and always available if assistance required, room was fine for our needs, and bathroom good. We ate dinner twice in hotel restarant during our stay, which was of good quality though slightly expensive, other nights we ate at Buffalo Grill... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review
Google Translation

Monsieur, Suite à votre passage dans notre établissement, nous vous remercions de vos remarques en ce qui concerne les membres... More

West Yorkhire, UK
Contributor
18 reviews 18 reviews
15 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed June 28, 2013

I am usually very hard to please and normally only book 5 star hotels. I was looking for something in a good location for my son and I returning from the Le Mans 24 hour rally that would enable us to visit the Normandy landing beaches. This hotel really fitted the bill. It was just outside Caen and we selected... More

Was this review helpful? Yes
BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, We thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

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Additional Information about Mercure Caen Cote de Nacre

Also Known As:
Mercure Caen Cote De Nacre Hotel
Mercure Caen Cote De Nacre Hotel Herouville Saint Clair
Mercure Herouville Saint Clair
Address: 2 Place Boston | Citis, 14200 Herouville Saint Clair, France
Location: France > Normandy > Basse-Normandie > Calvados > Herouville Saint Clair
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Herouville Saint Clair
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Caen Cote de Nacre 4*
Official Description (provided by the hotel):
3 star hotel offering 88 rooms. The hotel Mercure Caen Herouville is situated close to the Côte de Nacre and is 10 kilometres from the beach. 300 metres from the ring road (exit 5 CHU) , 5 minutes from Caen city center and 10 minutes from the airport. Several air-conditioned meeting rooms. The hotel features a bar Le Calix and a restaurant Le Normand and offers a vast parking lot for 100 cars. ... more   less 
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