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All 5 Herouville Saint Clair hotels

Mercure Caen Cote de Nacre

4.0 of 5 Hotel   |   2 Place Boston | Citis, 14200 Herouville Saint Clair, France
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A recent review
3 of 5 stars reviewed 4 weeks ago
MiniMx North Devon
  • Reviews (166)
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166 people have reviewed this hotel

Traveler rating
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    4
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27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
North Devon
Top Contributor
78 reviews 78 reviews
63 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night travelling around from the U.K. with our dog. Room was pleasant. Very small bath towels. Food was not very good and there was no vegetarian except for salad. Very noisy with coach parties in and out of their rooms very early morning.

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Paradise CA
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 24, 2014

We stayed here in April, 2014 and had a very comfortable, spacious, clean room. The downside for us, however, was the breakfast - very slow to refill food and not enough table set for amount of diners ...food just okay.

Was this review helpful? Yes 2
BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre, responded to this review

Good afternoon, We acknowledge receipt of your comments. We inform you that changes have been made accordingly so that guests no longer encounter this problem. Yours sincerely. More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2014

We arrived at 6pm after a 10 hour drive from Switzerland, to be informed that the bar and restaurant were both closed and wouldn't be open that evening. No apologies or explanation. We therefore had to get back in the car and drive around Caen looking for a restaurant - not ideal after such a long journey. I booked this... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, We apologize for the annoyance that you encountered upon your stay in our hotel. We feel sorry to read that you were not served any meal as we have an alternative offer that should have been presented to you. We hope that we will have the pleasure to welcome you some other time. Yours sincerely. More

Brisbane
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 13, 2013

Stayed for 1 night 14 Aug, 203 as part of Cosmos Grand Tour of France. Room was large and very nicely decorated. Bathroom was also large and very well equipped and organised. Everything was extremely clean. Tea & coffee making facilities were available, which I know is not common in European countries, so we were pretty happy about that! Dinner... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Wales Uk
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 5, 2013

This hotel is on the north side of Caen, well placed for exploring the invasion beaches, castles and other historic sites, although access from the south during busy periods is slow.. Our room seemed to have been fairly recently redecorated and was comfortable and not cramped. The staff were very helpful and friendly. We ate dinner in the restaurant twice... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More

Byron Bay
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 13, 2013

The hotel does not look like too much from the outside - however inside is somewhat surprising and it is nice enough. The rooms are well spaced, nice bathroom. Was actually a nice change after previously staying in cramped Paris accommodation. The function dinner we had was rather awful, though perhaps the restaurant itself would have been nicer - function... More

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BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Ayrshire
Top Contributor
52 reviews 52 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed August 25, 2013

We stayed here as part of a coach party in July 2013 visiting the WW2 battlefields and to be honest would not return. Hotel itself was ok, rooms adequate, nice bathroom, but room not totally spotless. What ruined our 4 night stay there was the attitude of the restaurant manager who was extremely rude and aggressive. We were booked in... More

Was this review helpful? Yes
BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More

Ayrshire
Top Contributor
52 reviews 52 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed August 25, 2013

We stayed here as part of a coach party in July 2013 visiting the WW2 battlefields and to be honest would not return. Hotel itself was ok, rooms adequate but not totally spotless. What ruined our 4 night stay there was the attitude of the restaurant manager who was extremely rude and aggressive. We were booked in to have two... More

Was this review helpful? Yes
BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre, responded to this review

Dear Madam, An answer to your comment has been transmitted to the tour operator. Yours sincerely. More

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Additional Information about Mercure Caen Cote de Nacre

Address: 2 Place Boston | Citis, 14200 Herouville Saint Clair, France
Location: France > Normandy > Basse-Normandie > Calvados > Herouville Saint Clair
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Caen Cote de Nacre 4*
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Also Known As:
Mercure Caen Cote De Nacre Hotel Herouville Saint Clair
Mercure Herouville Saint Clair

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
3 star hotel offering 88 rooms. The hotel Mercure Caen Herouville is situated close to the Côte de Nacre and is 10 kilometres from the beach. 300 metres from the ring road (exit 5 CHU) , 5 minutes from Caen city center and 10 minutes from the airport. Several air-conditioned meeting rooms. The hotel features a bar Le Calix and a restaurant Le Normand and offers a vast parking lot for 100 cars. ... more   less 
Number of rooms
88

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