We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Caen Cote de Nacre

2 Place Boston | Citis, 14200 Herouville-Saint-Clair, France
Hotel amenities
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Mercure Caen Cote de Nacre
Professional photos View all
Browse nearby
Mercure Caen Cote de Nacre
Add Photo Write a Review

198 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    41
    117
    30
    5
    5
See reviews for
35
75
19
54
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (49)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (22)
All months
Gosport, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as a late stop over after arriving on the 9:30pm ferry from Portsmouth. We were at the hotel which was very easy to find using sat nav within 20 minutes of getting through customs. Arriving at the hotel we were told that the restaurant closes in 10 minutes if we wanted anything to eat. I parked the... More 

Was this review helpful? Yes
BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

Thank you for having taken the time to give us your views on your stay in our hotel More 

Wrexham
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 17, 2015

A three night stay early in June. Our twin bed room was perfectly clean and perfectly adequate. The bathroom was of good size and perfectly clean. The room had aircon, TV and useable wifi. Excellent sleep quality during our stay. The breakfast buffet had plenty to offer but was compressed into a rather small area. Only a single glass jug... More 

Was this review helpful? Yes
BOSTON14200, Directeur at Mercure Caen Cote de Nacre, responded to this review

We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. More 

Maidstone, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 24, 2015

This was a comfortable stay, in a hotel outside of the town centre. The staff were very helpful and the meals were reasonable. There was shopping within a couple of miles, and the Caen memorial was 5 -10 minutes away. This was a very handy location for visiting the D-Day beaches, which was the purpose of our trip, and we... More 

Was this review helpful? Yes
BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre, responded to this review

Thank you for this comment. Yours sincerely. More 

Dallas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 7, 2015

Stayed here as part of a tour, and it was a comfortable stay. Pros: - very comfortable bed and lots of pillows - great shower head and pressure - friendly staff - coffee/tea facilities Cons: - rather underwhelming breakfast - even if dinner is included, skip it. You are better off going to bed hungry. - I had a room... More 

Was this review helpful? Yes 1
BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre, responded to this review
Google Translation

Madame, Monsieur, Nous sommes conscients que les désagréments rencontrés lors de votre séjour ont altéré la qualité de notre prestation.... More 

Berlin, Germany
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

Good location, friendly English speaking Staff, quite new rooms, good breakfast - for vacation to visit the beaches the perfect location. For a mercure hotel positive outstanding. Only minor room for improvement e.g. bottle of water was missing in the room (was part of the booked package) or the coffee got not refilled in the room the second day.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre, responded to this review

Good afternoon, We feel sorry to read about your comment. We sincerely hope that you did not hesitate to ask for the missing items and apoologize for the inconvenience. Yours sincerely. More 

Vancouver, Canada
Level Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed November 16, 2014

I stayed at this hotel for only one night so my opinion is very limited. I was with a group and we all ate in there for dinner and for breakfast. The dinner was not nice....chicken was dry and tasteless, salad bar was a joke, and not really worth my valuable time. The mashed potatoes were good and atmosphere was... More 

Was this review helpful? Yes 2
BOSTON14200, DIRECTEUR at Mercure Caen Cote de Nacre, responded to this review
Google Translation

Bonjour, Nous vous remercions de votre commentaire. Nous vous informons que nous avons depuis revu la composition du menu avec... More 

Philadelphia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 19, 2014

I got in late on a Saturday night after a full day of travel from Germany. When checking-in, the staff member was nice enough to ask me if I had eaten. The kitchen had shut down, but he arranged to have an excellent chicken salad brought to my room. I appreciated his consideration. The restaurant staff readily remembered me and... More 

Was this review helpful? Yes
BOSTON14200, General Manager at Mercure Caen Cote de Nacre, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (6)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Herouville-Saint-Clair
0.8 mi away
Novotel Caen Cote de Nacre
2.0 mi away
Mercure Caen Centre Port de Plaisance
1.5 mi away
Ibis Budget Caen Herouville
Ibis Budget Caen Herouville
#2 of 5 in Herouville-Saint-Clair
4.0 of 5 stars 292 reviews
Show Prices
Show Prices
Show Prices
2.5 mi away
Adagio Caen Centre
Adagio Caen Centre
#5 of 43 in Caen
4.0 of 5 stars 301 reviews
3.0 mi away
Hotel Libera Caen Colombelles
Hotel Libera Caen Colombelles
#1 of 1 in Colombelles
4.0 of 5 stars 58 reviews
0.6 mi away
Best Hotel Caen Nord
Best Hotel Caen Nord
#3 of 5 in Herouville-Saint-Clair
4.0 of 5 stars 36 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay