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Ibis Caen Herouville Savary

Bd du Grand Parc | La Grand Parc 6, 14200 Herouville-Saint-Clair, France
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1 room 1 adult
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Ibis Caen Herouville Savary
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329 Reviews from our TripAdvisor Community

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Travelers are raving about these Herouville-Saint-Clair hotels

Broseley, United Kingdom
1 review
5 of 5 stars Reviewed October 29, 2015

Very quiet and comfortable one night stay. On arrival, at 10 pm, found the restaurant had been closed that evening; fortunately we did not need to eat, but it would have been very inconvenient if we had needed food. Is it not possible for the hotel to notify guests that there is no food available prior to arrival? This is... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Superfly37
Melbourne, Australia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed September 26, 2015

This hotel was able to do the job of providing a place to stay for a couple nights in Caen, but it was not a great experience. The staff were quite rude (with a couple of nicer staff members). The rooms were squished, dirty and the whole hotel gave off a 'run down' sense. Breakfast was poorly set out as... More 

Helpful?
Thank joshkeley
ibis_savary, Responsable relations clients at Ibis Caen Herouville Savary, responded to this review

Hi Mr Keley. We are very sorry that you did not appreciate your stay here. You came with a group of 68 people and you are the only one not appreciating our hotel. we keep in mind your remarks and will contact your travel agency to know if there are another people disappointed. The lattest send us another group at... More 

Wales
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed September 15, 2015

We booked in as a party of 33 and informed them that one member was disabled and had a mobility scooter. This hotel is not suitable for disabled people. There is not a ramp to get through the main door so we had to bump the scooter through the patio doors in the dining room. The ramp from reception to... More 

Helpful?
Thank malbualt
ibis_savary, Responsable réception at Ibis Caen Herouville Savary, responded to this review

Dear Mr Malbualt, Thank you for taking the time to tell us about your experience at the ibis Caen Herouville Savary. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed September 10, 2015

The hotel is a typical budget hotel. It was clean and tidy. Staff were pleasant and spoke English well. The rooms were basic but were adequate for our stay. The main eating houses were a little way from the hotel but there may have been others nearby. Would recommend for overnight stay.

Helpful?
Thank 7458russn
Mid Wales
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed September 8, 2015

This hotel was very poor . The food was poor, it seems to be run by very young people. The rooms are very small, with a wardrobe with 4 hangers in for 2 people. No cupboards or draws, no safe, no tea making . The carpets on the stairs are thread bare. We couldn't eat till 9.00 at night as... More 

Helpful?
Thank hugomidwales
ibis_savary, Responsable réception at Ibis Caen Herouville Savary, responded to this review

Hi Mr Hugo Midwales Thank you for taking the time to tell us about your experience at the ibis Caen Herouville Savary. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our restaurant is managed by an experienced team with only one young cooker and a young waitress. We rarely... More 

Jumilhac-le-Grand, France
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 28, 2015

This hotel is great for traveling to and from the ferry ,very good area and ideal if traveling with pets as grass park surrounds (clear up after them) very helpful reception and comfortable beds.Just needs air con for the present hot weather

Review collected in partnership with Accorhotels.com

Helpful?
Thank David H
ibis_savary, Responsable réception at Ibis Caen Herouville Savary, responded to this review

Dear David H. We thank you for your positive advise and remain at your disposal for your next stay here. Sincerely ibis Caen Hérouville Savary Team More 

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