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Ibis Metz Nord

Rue du Fort Gambetta, 57140 Woippy, France
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1 room 1 adult
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Ibis Metz Nord
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330 Reviews from our TripAdvisor Community

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Leeds, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 14, 2015

stayed saturday twelth of september saw 3 coaches in car park one lady at check in dropped luggage in room which was good size size with large bathroom same lady on bar duty fleeting bar visit from a lady shortage of glasses shortage of change oh dear here comes another coachload forget ordering another drink badly understaffed they must be... More 

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Thank Roger A
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 14, 2015

Visited Saturday 5th September. The room was very comfortable. However, the meal in the restaurant was a disaster. The poor staff were rushed off their feet due to inadequate manning levels. They tried their best and I felt sorry for them as there was no indication of any team leadership. The Hotel Managers must take the blame for this, not... More 

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Thank Phil N
Leeds West yorkshire
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 stars Reviewed September 11, 2015

Visited here after a long journey from Tuscany. I rang reception to asked to book a table for an evening meal for two. I was told there was no need to. We went down to eat at eight o clock. We did not get our first course till 9.00pm. I immediately sent mine back as the inside of the meat... More 

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Thank meanwoodjohn
Leeds, United Kingdom
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 7, 2015

expensive drinks ...French beer is cheaper in UK food was average small portion poor service staff not bothered wine did Not arrive with the meal we were the only couple in the restaurant at this point waited 15 minutes for a plate of cheese as still hungry tried to overcharge us breakfast was a poor excuse limited choices staff obviously... More 

Helpful?
Thank kevin d
Thierry_V-57, Directeur général at Ibis Metz Nord, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Metz Woippy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Tyne & Wear
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 7, 2015

stayed here twice while travelling to and from Italy. On the first stay had no quarms. The second time we decided to eat in the restaurant. Went in at 8pm and it was over 2 hours before we ate. 3 or 4 coaches full of passengers were staying and there were only 1 chef, 2 waitresses and a receptionist/barperson on... More 

Helpful?
Thank crossnook
Thierry_V-57, Directeur général at Ibis Metz Nord, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Metz Woippy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

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