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Hilton Paris Charles de Gaulle Airport

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Roissypole, Rue de Rome, BP16461, 95708 Tremblay-En-France, France
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1 room 1 guest
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Hilton Paris Charles de Gaulle Airport
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1,837 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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4 of 5 stars Reviewed yesterday NEW

This is a beautiful property and a very convenient location within walking distance of the CDG terminals. It is well maintained and clean with good rooms and amenities. I found the service to be poor to mediocre, at best. I am a regular Hilton guest and will stay here again but, next time, hope to have a better experience fitting... More 

Review collected in partnership with Hilton Hotels & Resorts

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8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

So disappointed! I am a Hilton diamond member and have stayed at Hilton's all over the world and this has to be the worst. Staff was rude and incompetent. My room was way below Hilton standards. It was a non smoking room that smelled of smoke!! The shower had no shower curtain or door and water was everywhere. We ordered... More 

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Sweden
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is just behind terminal 3, so you can walk easily. If you arrive in another terminal just take the free AirPort-train to T3. It is a very nice hotel, large lobby, great staff at check-in, a bar and a restaurant. We had a room on the 8th floor, number 817, and it had a view of the Concorde... More 

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Ashburn, Virginia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were not greeted by anyone upon arrival (not our experience with other 5 star hotels.) Our room was missing some basic amenities such as Kleenex and a trash can in the bathroom and our experience felt more like a Motel 6. Service was slow and the restaurant staff (only) were "not so friendly." Front desk manager/staff were helpful and... More 

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Hilton-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Christine W, First of all, thank you very much for taking the time to share your detailed feedback regarding your stay @ Hilton Paris CDG Airport! We always appreciate hearing from our guests so we can further improve our delivery of service. Every team member commitment is to make our guests feel valued, cared for and respected. I am... More 

Accra, Ghana
1 review
5 of 5 stars Reviewed 4 days ago NEW

four star quality at two star price with an excellent breakfast and good shuttle service to the airport terminals - not to the general lift. Anytime that I go only to CDG to fly out, I'll stay at the Hilton

Review collected in partnership with Hilton Hotels & Resorts

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Hilton-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Marcia G, Thank you for taking the time to leave us your thoughtful 5-star rating.I am extremely pleased to hear you enjoyed your stay @ Hilton Paris CDG ! We sincerely appreciate that you highlighted many positive elements- from our "excellent breakfast buffet" to "the good shuttle service"accommodations to our convenient location. On behalf of our team, we are... More 

Manchester, United Kingdom
Level Contributor
105 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Within a 5 minute walk of T3 the hotel is easy to get to. Use the hotel shuttle from the other terminals.or the CDGVAL to T3. I have stayed here several times and despite a few issues I have always found the staff helpful and friendly. Check in can be a bit slow even if you have checked in on... More 

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Hilton-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Mr Divepetem9, Thank you for taking the time to leave us your sterling review. Our location and accommodating rooms are some of our strengths. It was a treat to see that you enjoyed your visit with us to the fullest degree possible. The Hilton Paris Charles de Gaulle Airport values all of our customers and any feedback that is... More 

Moscow, Russia
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Very convenient location if you want to get to Paris while on a stop-over. Close to the airport ( shuttle service) and in a walking distance to the Roissy bus - RER - bus station. Good level of service , clean room and bathrooms, excellent beds. Breakfast buffet is good.

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Hilton-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Mr Azigule, Thank you for your exceptional feedback! It means so much to our team to see that a distinguished traveler such as yourself would honor us with a perfect 5-star rating, and so thank you for motivating us. On behalf of our team, we are thrilled to hear your generous compliments! We would love to welcome you again... More 

Melbourne, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

greeting could have been a lot friendlier, no free WiFi in your room which makes it had for travelling when need to check emails, was free in the lobby 25 Euro if in the room very expensive, room wasn't inspected after cleaned as amenities weren't restocked and bedside lamp wasn't plugged in so had to move beds to find plug.

Review collected in partnership with Hilton Hotels & Resorts

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Hilton-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Woofaandpodge, We would like to thank you for taking the time to write a review about your experience @ Hilton Charles de Gaulle. I am sorry to hear that some of our services did not meet your expectations, and I would like to sincerely apologize for the inconveniences caused. We have taken good note of your feedback regarding the... More 

Montreal
Level Contributor
139 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel meeting Hilton's standards. Very clean, friendly staff. Close to the public transport hub of Charles de Gaulle Airport. While you can commute easily from one terminal to the other, the hotel offers a faster shuttle service to each terminal. It can get full very quickly however, be there early! Restaurant and bar were excessively expensive. While the food... More 

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Hilton-CDG, Guest Relations Manager at Hilton Paris Charles de Gaulle Airport, responded to this review

Dear Yul_65, Thank you very much for your nice feedback regarding your recent stay @ Hilton Charles de Gaulle! I am extremely pleased to hear you enjoyed your stay with us. We sincerely appreciate you taking the time to highlight many positive elements; from our efficient shuttle service to our restaurant and bar meals. On behalf of all the team... More 

Buckeye, Arizona
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here one night coming in by train from Strasbourg. Easy pick up by the Hilton van at the train station. The hotel is beautiful, clean and top notch. Our room was spotless with a comfy king bed, large flat screen TV, couch, work area, fridge, coffee/tea service, nice closet, big windows and lovely bath with tub and separate shower.... More 

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