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Novotel Paris Rueil Malmaison

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21 Ave Edouard Belin | Reuil sur Seine, 92566 Rueil-Malmaison, France
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289 Reviews from our TripAdvisor Community

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Traveler rating
    72
    153
    49
    12
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dilbeek, Belgium
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The good: - Close to a RER-station, which brings you to the centre of Paris in 15 minutes - Clean room - Free water, tea and chocolate milk-powder at the room - Good shower - Breakfast was good - Friendly staff The bad: - Misunderstanding when checking in, but they solved it nicely

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JACQUES P, Responsable réception at Novotel Paris Rueil Malmaison, responded to this review

Dear guest, We apreciate your comments regarding your stay at the Novotel Paris Rueil Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

London, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 27, 2015

Good hotel as there was good breakfast buffet, good entertainment and good facilities such as the gym. There is entertainment in the room with a flat screen TV which has satellite TV and a choice of a range of films which are recent to stream. The Wifi is quick and is secure. A downside is that if you have a... More 

Was this review helpful? Yes 1
JACQUES P, Directeur général at Novotel Paris Rueil Malmaison, responded to this review

Dear Client Thank you very much for your comments. It's a pleasure to read that you enjoyed your stay. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcome you again at Novotel. Best regards More 

Charleston, West Virginia
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 23, 2015

A good hotel with a lot to offer. The rooms were colorful and really neat. Plenty of room inside the rooms and lobby. The one elevator wasn't an issue for my wife and I but older travelers with kids may need to make sure they use the elevator as the stairwells are narrow. The breakfast in the lobby has a... More 

Was this review helpful? Yes
JACQUES P, Directeur général at Novotel Paris Rueil Malmaison, responded to this review

Dear Client, Thank you for choosing Novotel Rueil Malmaison for your recent stay in Paris. Your satisfaction is ou greatest reward. We look forward to welcome you again at Novotel. Best regards More 

Dublin, Ireland
Level Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed July 13, 2015

Stayed here on business for 1 night, proximity to meetings was decision factor. Hotel is well located and nicely presented. I was upgraded to an executive room which had a very comfortable bed, great lighting, loads of power points (including a USB power point), comfortable desk area. Bathroom (shower only) was clean and well laid out despite being that moulded... More 

Was this review helpful? Yes
JACQUES P, Responsable réception at Novotel Paris Rueil Malmaison, responded to this review

Dear Guest, Thank you for taking the time to share your experience. We are really sorry to read that you keep a lukewarm memory of your stay and we would like to present you our sincerest apologies. Please rest assured that your comfort is our priority and that we attach great importance to your feedback in order to improve our... More 

Penarth, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 7, 2015

The rating is based on our overnighting here to and from as part of a coach tour. The hotel is in a newish complex in a quiet suburb not far from the river. Nice meet and greet. Friendly, helpful staff. Hotel very clean throughout. Express lift. Lucky enough to get a large family room on both occasions ... very comfy... More 

Was this review helpful? Yes
JACQUES P, Responsable réception at Novotel Paris Rueil Malmaison, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Novotel Paris Rueil Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 5, 2015 via mobile

Traveling for business trip, I stayed here for seven nights. The front desk people were extremely helpful, patient, and the tentative. The rooms are co traveling for business trip, I stayed here for seven nights. The front desk people were extremely helpful with directions to the city, train times etc. The rooms are spacious, and the bed is extremely comfortable!... More 

Was this review helpful? Yes 1
JACQUES P, Directeur général at Novotel Paris Rueil Malmaison, responded to this review

Dear Client, Thank you for taking the time to writ a very good comment ! Indeed, only the experience of our guests allows us to evaluate and correct our services. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcome... More 

New Jersey
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 18, 2015

I traveled with a group as a leader back during Easter Break and spent a couple of nights in Paris. The hotel is beautiful and the facilties were great. Breakfast is excellent -- one of the best I've had traveling Europe. By biggest beef had to do with the staff's lack of hospitality. One evening our group were gathered in... More 

Was this review helpful? Yes
JACQUES P, Responsable réception at Novotel Paris Rueil Malmaison, responded to this review

Dear guest, Thank you for taking the time to share your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the near future. Rayane Ghamri Ass Front Office Manager Novotel Paris Rueil-Malmaison More 

London, United Kingdom
Level Contributor
128 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed May 13, 2015

I stay here often and was very disappointed this time. The air conditioning had not been activated throughout the hotel and the rooms were intensely hot. No sleep at all for many guests. In addition the service at the bar was non existent. Waited over half an hour for someone to arrive and ask what I wanted and then it... More 

Was this review helpful? Yes 1
Swansea, United Kingdom
Level Contributor
194 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed May 4, 2015

The hotel is in an excellent location - a few minutes by RER from La Defence and a few more minutes to the centre. The entrance to the car park is not well signposted until you're at the car park and then the sign is unmissable. The entrance to the car park is tricky if you have a big car.... More 

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