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Novotel Paris Rueil Malmaison

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21 Ave Edouard Belin | Reuil sur Seine, 92566 Rueil-Malmaison, France
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Novotel Paris Rueil Malmaison
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312 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for one night for work & we arrived late due to taxi drivers striking at the airport & having to get the train which took about 1.5 hours. I'd checked in on line & my key was ready when I arrived. The lady on reception was really helpful. My room was very clean but very basic. The... More 

Helpful?
Thank Dan H
JACQUES P, Front Office Manager at Novotel Paris Rueil Malmaison, responded to this review

Dear client, We very much appreciate your comments regarding your stay at the Novotel Paris Rueil Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Madrid, Spain
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After having tried several hotels in Rueil-Malmaison I stayed 3 nights at the Novotel and really enjoyed it. It is located in the business district so there is not much to do ay night but still there are few restaurants around and the city center is not that far. It is a classic Novotel hotel so there is no surprise.

Helpful?
Thank AV_madrid
JACQUES P, Directeur général at Novotel Paris Rueil Malmaison, responded to this review

Dear Client We very much appreciate your comments regarding your stay at the Novotel Paris Rueil Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

The Hague, The Netherlands
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 8, 2015

The Novotel in Rueil-Malmaison is a good choice if you have business in the western suburbs of Paris, but because of the A86 it has very good connections to everywhere in Paris. The same true if you use the RER A but there is a 5 minutes walk from the RER station to the hotel.

Helpful?
Thank fbo7
JACQUES P, Directeur général at Novotel Paris Rueil Malmaison, responded to this review

Dear fbo7 I am delighted to read you! Indeed, our hotel is ideal for business and has many connection to Paris ! Our whole team is always glad to welcome you See you soon at Rueil Malmaison Rayane GHAMRI Assistant Front Office Manager More 

Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

I stayed two consecutive weeks, excluding the weekend in between. This is a very comfortable place if you need to be in Rueil Malmaison. The RER station to get access downtown is 10 min away walking. The first week I stayed in the 5th floor, the whole floor smelled like tobacco smoke, no matter how many times I complained, they... More 

Helpful?
Thank Omar J
JACQUES P, Directeur général at Novotel Paris Rueil Malmaison, responded to this review

Dear Omar J Thank your for this nice feedback from your two recent stay at the hotel! You are right, our hotel is located near to the rer station, with many way to travel in the city. We are glad that you enjoyed our breakfast and dinner. I understand your disappointment on the first stay because of smoking smelled and... More 

Gloucester, United Kingdom
Level Contributor
406 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed October 1, 2015

For a business stop over, thus hotel is nice. The rooms are well set out with some nice smellies for use in the rather smart en-suite. Beds are comfortable. Flat screen TV. Only negative was the room was too hot and I had to keep the window open to get the temperature down. Breakfast was tasty. Check in and Check... More 

Helpful?
1 Thank DrPaulT
JACQUES P, Manager at Novotel Paris Rueil Malmaison, responded to this review

Dear DrPaulT We would like to thank you for your wonderful feedback and especially for your lovely words towards our services. We are always happy to hear and read how much our guests enjoyed their time with us. We are looking forward to welcoming you soon. Kind regards Jacques POYADE General Manager More 

Oxford, United Kingdom
Level Contributor
387 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed September 18, 2015

This Novotel is a Novotel (they are all the same), and, as such, comfortable and functional. Situated in this modern and trendy business district at the outskirts of Paris, it offers all you need, but at a price. You clearly pay for the location and the convenience, but you get what you expect. It's pleasant and quiet, though.

Helpful?
Thank Lucio F
JACQUES P, General Manager at Novotel Paris Rueil Malmaison, responded to this review

Dear Guest, I am delighted to read your comment about our hotel and the situation in the business area of Rueil Malmaison. Your satisfaction is of the utmost importance to us as we seek to provide the highest quality of service. We hope to meet you again soon. Yours Sincerely, Jacques Poyade General Manager More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed September 16, 2015

Location is OK for business trip, but for vacationing, it is bit far from Paris. I will definitely stay in central Paris next time. Room was average and small. Could not find how to make AC work, or probably there wasn't one, since thermostat could only set temperatures higher than the normal. Had to sleep with windows open. But, breakfast... More 

Helpful?
Thank Amit711
JACQUES P, General Manager at Novotel Paris Rueil Malmaison, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

Dilbeek, Belgium
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 12, 2015

The good: - Close to a RER-station, which brings you to the centre of Paris in 15 minutes - Clean room - Free water, tea and chocolate milk-powder at the room - Good shower - Breakfast was good - Friendly staff The bad: - Misunderstanding when checking in, but they solved it nicely

Helpful?
Thank Arne91
JACQUES P, Responsable réception at Novotel Paris Rueil Malmaison, responded to this review

Dear guest, We apreciate your comments regarding your stay at the Novotel Paris Rueil Malmaison. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

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