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Maikhao Dream Resort & Spa, Natai

55 Moo 6, Kok Kloi, 82140, Thailand
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Maikhao Dream Resort & Spa, Natai
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Maikhao Dream Resort & Spa, Natai
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232 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • Danish first
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  • English first
  • French first
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  • Japanese first
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There are newer reviews for Maikhao Dream Resort & Spa, Natai
See the most recent reviews
Rawai, Thailand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 7, 2015

A lovely location right on the beach away from anywhere else. The hotel for a 5 star is a bit frayed around the edges...maybe it was because they had just been thro high season. Breakfast was pretty good altho it almost totally caters for western tastes. The internet in our room did not work so check it. The only other... More 

Was this review helpful? Yes
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear Will19652013, Thank you very much for reviewing our property and detailing the areas for improvement. Our hotel is on a consistent run towards perfection and is frequently training the staff to meet these standards. Regarding the internet issue that was addressed by you, we have sent in our IT team to diagnose any issues and they have confirmed that... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 17, 2015

It was my second time to spend nights here with family during 4-7 Apr 15. We all agreed that area & beach are great place for relaxation. But really feel disappointed, from what we observed & been taken care of, some staff's attitudes of service are changed. As Thai, we understand well of the language all staff spoken. They don't... More 

Was this review helpful? Yes 1
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear Chareeporn Y, Thank you for staying with us in our Beach Resort. I would like to begin by apologizing to you regarding the poor behavior of our staff. Recently, we organized several training sessions for our staff to tackle certain issues regarding service quality and efficient communication with our guests. Post our training sessions, we are quite certain that... More 

Norwich, United Kingdom
Level Contributor
255 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 stars Reviewed March 20, 2015

If you 're looking for entertainment and sightseeing, this place is not for you. On the contrary, if you want a pristine white sandy beach, a lovely pool set amongst a lush well designed garden with no distraction, no shopping, no sightseeing, etcetera, well this place is yours. The buffet breakfast is excellent and the Thai food served at the... More 

Was this review helpful? Yes 4
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear Aralya, Thank you very much for staying with us and for providing a detailed review about your stay. I would like to begin by apologizing for the sub-standard service that you experienced at our resort. The management team felt at times that the front line employees are not able to match our service standards and therefore, we have setup... More 

Pilton, United Kingdom
Level Contributor
210 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed March 13, 2015

The 'dream' might become a nightmare for more demanding guests but if like us you're relaxed about the lack of 5* service and happy to enjoy the most stunning landscaped pool, gorgeous rooms (we had the huge deluxe suite room 224) on one of the most beautiful stretches of almost deserted powdery sand washed by translucent warm sea, perfect for... More 

Was this review helpful? Yes 6
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear WaterwaysExplorer, Thank you for such a descriptive and detailed review about your experience at our luxury resort. Also, I am glad that you have pointed out to certain issues that if improved, would prove to be more convenient for the guests. To start with, our hotels & resorts are actually rooted in distant and secluded locations for the travelers... More 

Brisbane, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 1, 2015

Visually a very attractive hotel in the traditional Thai architectural style. The grounds are reasonably large with and extensive pool area. The beach is stunning with safe swimming and quiet due to the lack of other hotels nearby. Water sports in the resort are limited. We had a pool terrace room which was very large with it's own deck area... More 

Was this review helpful? Yes 1
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear Robert B, Thank you for such an amazing review! We are glad that you admired our Pool Terrace rooms, they are one of our signature room types to select from. Regarding water sporting, our front desk can provide you a detailed description about all the water sports activities that you can participate in throughout the resort and the nearby... More 

Chester, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 19, 2015

Stayed here for 4 nights last week! The room was lovely in the new part of the hotel! It looked brand new! However when we took a shower that Evening there was no hot water and the bathroom totally flooded as the shower was not built correctly to allow the water to drain! We told them this and they came... More 

Was this review helpful? Yes 2
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear Jojomc9, Thank you for your review about our resort. Please accept our honest apologies regarding the mishaps you experienced during your stay. The new section of our resort had just finished its construction and touch-up to meet our standards, but they were not yet completely tested to observe for any flaws. We had a team sent over and they... More 

almeria
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

This resort on an unspoilt beach is excellent value , contemporary vision done on a budget . A little remote if you want to explore other restaurants and local life. What lets it down is attention to detail. E.G ate at their a la cart restaurant 3 times , once it was like an episode of Fawlty Towers , asked... More 

Was this review helpful? Yes
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear Pemzadit, Thank you for staying at our property. I would like to deeply apologize for the inconvenience caused due to our service quality. Our management team recently underwent serious training sessions for the staff not only in order to improve the service quality and guest satisfaction, but also to match the basic standards of our corporate philosophy. We measured... More 

hampshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 15, 2015

this was our last hotel after staying at three others in various parts of Thailand booked through internet traveller (highly recommended) and my first impression was wow what a great lobby ..it was very quiet tho and eventually we were met by some very friendly receptionists who gave us the paperwork and after some time trying to understand, explaining that... More 

Was this review helpful? Yes 1
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear Hev999, Thank you for residing with us and a positive review about our management. Regarding your opinion about the food quality, we recently hired an ex 2 Michelin star rated French Chef who has performed a makeover of the whole culinary department's presentation style and improvised the recipes. We are positive regarding our new chef's initiatives and would like... More 

Saint-Cyprien, France
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed January 16, 2015

"Maikhao Dream Resort & Spa Natai, here we are! The Hotel are located in Natai Beach at Phang Nga province. (about 30 minutes from Phuket International Airport by car)" >>>Room : Pool Access We have booked pool access for ours holiday. The room are clean and massive. Huge big bed, sofa corner, balcony with sofa, sunbeds and pool direct access!... More 

Was this review helpful? Yes 2
Zhanel T, General Manager at Maikhao Dream Resort & Spa, Natai, responded to this review

Dear terbtoh, Wow! What a great review! Thank you very much for providing us a detailed description about your stay and the facilities that you enjoyed. Our readers will definitely be encouraged to book with us, thanks to your splendid review. We hope that in the near future, we will have the opportunity to welcome you again in our Beach... More 

Hong Kong, China
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 15, 2014

Amazing luxury hotel located around 30mins drive north of Phuket Airport in a relatively remote area. Most ideally suited for couples or small groups of friends looking for a relaxed getaway in a remote location. The beach is relatively unused as not many nearby hotels so only guests using it. There are positives and negatives to the remote location depending... More 

Was this review helpful? Yes 2
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