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No. 1 & 2, Jalan Susur Utama 2/1 | Taman Utama, Segamat, Malaysia
ID Hotel
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Ranked #3 of 4 Hotels in Segamat
A recent review
4 of 5 stars reviewed 4 weeks ago
jamalrim Pahang, Malaysia
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7 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pahang, Malaysia
1 review
4 of 5 stars Reviewed 4 weeks ago

I check in with my wife on 3 of December to attend family wedding dinner. I din't expect much of it quality when i know that the price of a room is in the range of a budget hotel. However, this hotel has impressed me on several criterias: I) Smell: there is no any damp and smoky smell of the... More 

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2014

I visited my Segamat friends on 3 March this year to hunt fo durian and i stayed there for 4 nights. My first impression to Segamat was a rural area since my others singapore friend told me about their experience in Segamat last time. My Segamat friend said Segamat has improved a lot these few years and she said Segamat... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

I just visit Segamat on 1/4/2014 . I was very satisfied with the toilet of id hotel. The toilet of the room is very luxury just as good as 5-star hotel.As a barjet hotel, the cleanliness of the room is just an attraction of the hotel. Undoubtedly, I will drop by ID hotel next time when I visit to Segamat.

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 3, 2014

We only stayed for one night and came impressed with the quality of the rooms and its service. This hotel must be quite new as the rooms were spanking clean! Qudos to the housekeeping dept for maintaining them up to 5-star standard. We had to wait as only one room was available upon check-in. They should look into improving the... More 

Was this review helpful? Yes 3
Bruce_How, Owner at ID Hotel, responded to this review

Dear customer, First of all, thank you for taking your precious time to share this review us. For your information, our hotel has operated for 2 years and your encouragement has ensured the hardworks of housekeeping department being paid off. The management appreciates your suggestion and it will be brought into meeting in order to improve the turnaround time. We... More 

Johor Bahru, Malaysia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 30, 2013

I m traveling to Segamat 2 Times a month for meeting purpose. 26 Nov 2013 i checked in into Hotel ID & facing a bad experience when checking out the next day. When i wake up at the next day morning i find out that my body skin have the red spot & feeling itchy. I just feedback to the... More 

Was this review helpful? Yes 3
Bruce_How, Owner at ID Hotel, responded to this review

Dear customer, Thank you for taking your precious time to write this review. The management has taken this review very seriously as this is the first complaint about the bed sheet is smelly and result in your allergy condition. A member of management was sent immediately to investigate the condition of bed sheet and found out that it has no... More 

Adelaide, Australia
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 26, 2013

My wife and me booked in for 3 nights for VIP room. We checked in late evening and wanted extra bath towels as we are not used to the Malaysian humid and hot weather as we need to bathe several times a day. Instead of obliging us by supplying extra towels, the front desk was judgemental and asked us why... More 

Was this review helpful? Yes 4
BruceHow, Owner at ID Hotel, responded to this review

Dear guest, First of all, thank you for taking your time to provide us your staying experience in our hotel. We are very sorry to heard about the troubles that you and your spouse have faced during the accommodation. Our hotel has limited the quantity of room's amenities according to the number of guest that the room can be occupied.... More 

Kuala Lumpur, Malaysia
20 reviews 20 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 15, 2012

Side door is a door that you can open it and walk to the neighbour room - provide that people stay in the neighbour room also open their side door. This kind of rooms is good for family/group of friend with lots of people staying in that two rooms. That day (5th June 2012) I checked in, I travel alone... More 

Was this review helpful? Yes 2
BruceHow, Owner at ID Hotel, responded to this review

Sorry for the inconvenience. Your review has pointed out that we still have some spaces for improving. We will held a meeting with our receptions regarding your review, in order to improve our customer services. Thank you for your review! :) More 

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Additional Information about ID Hotel

Address: No. 1 & 2, Jalan Susur Utama 2/1 | Taman Utama, Segamat, Malaysia
Location: Malaysia > Johor > Segamat District > Segamat
Price Range (Based on Average Rates): $
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