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All 1 Carnaxide hotels

Holiday Inn Express Lisbon Alfragide

3.0 of 5 Hotel   |   Rua da Quinta do Paizinho | Lugar da Outorela Alfragide, Carnaxide 2790-138, Portugal
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85%
Ranked #1 of 1 hotels in Carnaxide
A recent review
4 of 5 stars reviewed 2 days ago
lazytoad2001 Halifax, United Kingdom
  • Reviews (43)
  • Photos (49)
  • Amenities
  • Room tips (3)
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43 people have reviewed this hotel

Traveler rating
    15
    22
    2
    3
    1
See reviews for
8
16
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Halifax, United Kingdom
Top Contributor
95 reviews 95 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is located outside of Lisbon centre on a business park. We knew this when booking and had booked for its proximity to the Optimus alive site. That said, a 20 min walk downhill will take you to the tram where you get to central Lisbon and beyond. Despite building works outside the hotel we have slept well. The... More

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Top Contributor
61 reviews 61 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just a few things to add to the title of the review. It's surprisingly quiet for its location near a main traffic node. Managed to sleep well and comfortably. If hiring a car or taking taxis, travel time is quite short from Airport or city centre alike, and parking is easy. I was surprised to find that the pasteis de... More

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Faenza, Italy
Top Contributor
90 reviews 90 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was amazed by the praticity of this hotel: well located just outside Lisbon, it's ideal if you rented a car and need to park uncomplicated. A big mall "Alegro" is not far-away. Staff is helpful and rooms are wide and silent. Great breakfast buffet. Only drawback is the slow Internet connection...

Was this review helpful? Yes 2
Binbrook, Canada
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 5, 2014

Stayed here one night picking up passengers in Lisbon. I don't know why the company put us here as it's not exactly close to the airport. Regardless, it was a nice stay and was close to a good all you can eat restaurant. Both the restaurant and the room were very reasonably priced. Breakfast was average. I would stay here... More

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HIEXPRESS-ALFRAGIDE, Manager at Holiday Inn Express Lisbon Alfragide, responded to this review

Dear guest, Thank you very much for taking the time to make a review about your stay in our hotel, we are very glad to hear that everything meets your expectations. This feedback is very important for us to keep serving our clients the best we can. It was a pleasure to welcome you, we hope to see you soon.... More

Turcifal, Portugal
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 4, 2013

Brand new with a very modern design, clean and with a nice staff, what we need more for a business travel? Is not an hotel designed for turists because is not in the city and the surrounds is mainly entreprises, but with car you can easily acess all the best places in Lisbon city, Belém, Cascais and Sintra. There is... More

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HIEXPRESS-ALFRAGIDE, Front Office Manager at Holiday Inn Express Lisbon Alfragide, responded to this review

Dear purplevoyager , Thank you for chossing our hotel and take time for live us your feedback. We thank you for your lovely comment and we hope have your preferece once more time. Kindest Regards, Marta Serrinha Guest Service Manager More

Miami, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2013

The Hotel is absolutely lovely, very modern and stylish. Rooms are spacious and clean, the bed is comfortable. Breakfast is what you would expect from an Express Hotel, good variety offered for a continental breakfast, even some beautiful Portuguese pastry! There’s a bus that takes you downtown in 10 minutes, cost is under 2 Euros per ride, and the Airport... More

Was this review helpful? Yes 1
HIEXPRESS-ALFRAGIDE, General Manager at Holiday Inn Express Lisbon Alfragide, responded to this review

Dear Guest, What a great review about our hotel and staff. In the name of all our team, thank you very much. We are very glad that our work is recognized on this level, it makes us very proud. Holiday Inn Express Lisbon Alfragide and all IHG hotels group, are focus to make all guest experience unique, so we will... More

Senior Contributor
22 reviews 22 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 11, 2013

This hotel, by all accounts, has a lot going for it. It is close to a vibrant shopping and entertainment district. It has relatively easy access to downtown Lisbon and it is not too far from the airport. The building itself is new and has a tasteful modern feel to it. The employees were helpful and made sure to thank... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon Alfragide, responded to this review

Dear Kkw83, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, We’re sorry we fell below your expectation regarding housekeeping which was unacceptable. We will address this point. I assure you the feedback of our hotel will be reviewed... More

Annapolis
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 8, 2013

Visiting Lisbon was a great choice. Staying at the Holiday Inn Express Alfragide was not. In short I won’t stay here ever again, or I would recommend it to anyone reading this post. Here are my reasons: 1. Service: Terrible customer service experience! I arrived here after employees at the Holiday Inn Express Lisbon Airport erroneously checked me in at... More

Was this review helpful? Yes 2
HIEXPRESS H, Guest Relations Manager at Holiday Inn Express Lisbon Alfragide, responded to this review

Dear Guest, Thank you for taking the time to write about your stay with us. Guest feedback is the best way for us to maintain service levels high and, at times, identify ways in which we can grow and do better. We highly regret and apologize for the situation described and assure you that this is not at our quality... More

Meopham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 16, 2013

Arrived really early after an early morning flight (9:30am) and the staff allowed us to check in. The room although not large was comfortable and adequately equipped with flat screen tv and air conditioning. There was a very large shower cubicle in the bathroom, which again wasn't large but was very clean and modern. The staff were all really helpful,... More

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HIEXPRESS-ALFRAGIDE, General Manager at Holiday Inn Express Lisbon Alfragide, responded to this review

Dear Guest, It was a pleasure to welcome you, and a bigger pleasure to see your review about our staff and service. Feedback from our clients is the best way for us to keep doing the right thing, and to do what we do best, welcome you. We will keep in mind all the good things you wrote about us,... More

Athens, Greece
Top Contributor
50 reviews 50 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 6, 2013

It's not downtown, so consider your options before you book. We had a car and a GPS, but had to call in to get the actual address, cause in fact it did not match the one on the voucher of the booking. Although there's a parking facility, you should call in to ask if it's at a charge, cause we... More

Was this review helpful? Yes 1
HIEXPRESS-ALFRAGIDE, General Manager at Holiday Inn Express Lisbon Alfragide, responded to this review

Dear Guest, Thank you very much for taking the time to make a review about our hotel. It was really a pleasure to welcome you and see that you were very pleased with our service. Your kind words make us very proud and make us believe that we are in writhe way to exceed our client´s expectations. We all hope... More

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Additional Information about Holiday Inn Express Lisbon Alfragide

Address: Rua da Quinta do Paizinho | Lugar da Outorela Alfragide, Carnaxide 2790-138, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Carnaxide
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Lisbon Alfragide 3*
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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
128

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