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Auberge Lac-Brome

572 Chemin Lakeside | Knowlton, Lac-Brome, Quebec J0E 1R0, Canada (Formerly Auberge Quilliams)
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Auberge Lac-Brome
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Auberge Lac-Brome
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90 Reviews from our TripAdvisor Community

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Traveler rating
    26
    35
    16
    7
    6
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18
52
1
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (90)
  • Mar-May only
    (16)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (15)
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Ottawa, Canada
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is lovely. Clean, friendly staff. Wish I had had more time to enjoy amenities like pool, spa and restaurant etc. Comfy beds, quiet despite having a wedding there. We will definitely be back... Hopefully with more time to spare! Thanks!

Was this review helpful? Yes 1
TommyBernier1, Public Relations Manager at Auberge Lac-Brome, responded to this review

Thank you so much for taking the time to review our hotel on TripAdvisor. It is always pleasant to read good reviews like yours, especially when our guests are happy of their stay. We are pleased to hear that you liked our comfy rooms. Most of our guests actually appreciate them. We will be glad to welcome you again so... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 25, 2015

The Quilliams always had a great dining room but the problem was it was rarely open. The new operators have committed to operating on a regular schedule great news for those of us who make last minute decisions to go out to eat. The appetizer menu may seem on first glance to be a tad pricey but the love that... More 

Was this review helpful? Yes
TommyBernier1, Public Relations Manager at Auberge Lac-Brome, responded to this review

Thank you so much for taking the time to write a review! We appreciate your feedback, as it helps us improve ourselves. In fact, we are thrilled you had such a nice time at our restaurant! Indeed, we have recently renovated our dining room and have committed to opening on a regular schedule. We hope that by doing this, our... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed November 27, 2014

Just fabulous! Heartwarming place and a fantastic staff! We were there for the week-end and enjoyed every single moment. The food was great even though it was included in the package, we found the menu a bit too pricy! Interesting wine selection aswel. Highly recommmended.

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Montreal, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 10, 2014

The new owner is doing lots of renovations. Lots more to come according to the new owner Benjamin. We had a studio and it was marvelous. Clean and ready. Check in was wonderful thanks to Genviève. She is great. The only downfall was that the hot tub was not working. But the indoor pool is great and they raised the... More 

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Montreal, Canada
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 2, 2014 via mobile

We spend one night during the long weekend. The room was ok, but I have seen much nicer for this price. Air conditioning was terribly noisy. They did not charge for the coffee, thanks probably to other reviewer! It was my first time having to pay for person instead of a room. So for 2, we had to double the... More 

Was this review helpful? Yes 1
melanie b, Guest Relations Manager at Auberge Lac-Brome, responded to this review

Dear Customers, Thank you for taking the time to write a review. We are sorry that your stay was disappointing. We are entering a period of necessary renovations to the inn which are essential for our customers. This is why we would like to invite you to visit us in the near future to give us the chance to create... More 

Saint-Ours, Canada
1 review
5 of 5 stars Reviewed September 1, 2014 via mobile

I went to Auberge Lac Brome on Sunday with a group of eight. From the start, we were warmly greeted and taken to our table. The restaurant was nearly full, but you wouldn't have noticed with the beautiful piano being played soon after we had our drinks. The other guests all agreed that the food was excellent and the service... More 

Was this review helpful? Yes
melanie b, Guest Relations Manager at Auberge Lac-Brome, responded to this review

Dear Customers, Thank you for taking the time to write a review. We are delighted to have fulfilled your expectations and to realize that your experience was positive. We look forward to welcoming you again in our hotel and to be able to meet your expectations. Thank you The team from Auberge Lac-Brome More 

Montreal
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 14, 2014

Well me and my husband book the suit room on 3rd floor and when we got there are room wasn't ready had to wait 2 hours for are room when we get to the room the bathtub was not clean reddish brown ring circled the tub the pull out couch sheets were dirty and smell then people yelling in the... More 

Was this review helpful? Yes 2
melanie b, Guest Relations Manager at Auberge Lac-Brome, responded to this review

Dear Customers, Thank you for taking the time to write a review. We are sorry that your stay was disappointing. We are entering a period of necessary renovations to the inn which are essential for our customers. This is why we would like to invite you to visit us in the near future to give us the chance to create... More 

Montreal, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed August 4, 2014

This review relates strickly to the breakfast meal we were served last Friday. We were not guests at the hotel as we live in Brome Lake and were looking forward to a nice breakfast. The hotel's dining room opens for breakfast at 8 a.m. We arrived at 8:40, were seated at 8:45 and promptly served coffee from a thermal container.... More 

Was this review helpful? Yes 3
melanie b, Guest Relations Manager at Auberge Lac-Brome, responded to this review

Dear Customers, Thank you for taking the time to write a review. We are sorry that your stay was disappointing. We are entering a period of necessary renovations to the inn which are essential for our customers. This is why we would like to invite you to visit us in the near future to give us the chance to create... More 

Montreal, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 10, 2014

I couldn't figure out why this place had so many good reviews until I found out that it has recently changed hands. Maybe it used to be a nice place but my experience was terrible - if this is how they plan to operate from now on I expect it won't be around for much longer. I booked into a... More 

Was this review helpful? Yes 2
melanie b, Guest Relations Manager at Auberge Lac-Brome, responded to this review

Dear Customers, Thank you for taking the time to write a review. We are sorry that your stay was disappointing. We are entering a period of necessary renovations to the inn which are essential for our customers. This is why we would like to invite you to visit us in the near future to give us the chance to create... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 15, 2014 via mobile

We reserved the "romantic package" which included a half bottle of rosé and chocolates... We never saw the wine and chocolates and the lady at the reception simply gave us the " I do not know what to say " . Room 101 faces the parking lot and has drapes but that's it... So when the drapes are open, there... More 

Was this review helpful? Yes 1
melanie b, Guest Relations Manager at Auberge Lac-Brome, responded to this review

Dear Customers, Thank you for taking the time to write a review. We are sorry that your stay was disappointing. We are entering a period of necessary renovations to the inn which are essential for our customers. This is why we would like to invite you to visit us in the near future to give us the chance to create... More 

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