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Ibis Brussels Expo-Atomium

GreenLeadersBronze level
Romeinse Steenweg 572, Grimbergen 1853, Belgium
Hotel amenities
Ibis Brussels Expo-Atomium
Best prices for: 1 room 1 guest
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Ranked #1 of 3 Hotels in Grimbergen
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed December 5, 2014
JulianTS Buckinghamshire
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188 reviews from our community

Traveler rating
    24
    77
    64
    17
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 9, 2015

It's not my habit to write about bad experiences but this has to be told. Last November, I had booked a room in Ibis Kortrijk, which was absolute lovely, you can read my review, and I had booked a similar room for Ibis Brussels Expo. I can understand that they ware short in staff because New Year but this was... More 

Was this review helpful? Yes 2
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please, could you contact me by mail as I would like to learn more about your experience My e-mail is cedric.christophe@accor.com Sincerely,... More 

Nuneaton Warwickshire Uk
Top Contributor
121 reviews 121 reviews
18 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed December 1, 2014

Stayed here 2 nights as visiting hte EXPO. Good location and the staff were helpful and sorted out probles quickly. Our naes had not been sent through properly by the travel company and "Mr & Mrs Antwerp" is NOT our name! However Alan swiftly resolved the matter. The room was clean and not smelly but the "blind" arrangement for the... More 

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Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns,... More 

Kent
Top Contributor
74 reviews 74 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed November 16, 2014

If you have a car this is very easy but if planning to catch the tube from Brussels centre and get out at Heysel metro this is a very awkward walk indeed with luggage. The website doesn't give any instructions about how to get to the hotel from the tube station. Yes, it is located literally across the road from... More 

Was this review helpful? Yes 3
Geneva, Switzerland
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 2, 2014

This was walking distance from our office, so I was persuaded to stay. The corridors smelt heavily of smoke and the moment I stepped over the threshold of the room I was given, it smelt even more so. I went down to change the room, saying it smelt of smoke and the response was 'oh, well, it shouldn't, it's a... More 

Was this review helpful? Yes
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Sutton, United Kingdom
Top Contributor
52 reviews 52 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 14, 2014

This hotel is located in Laeken, a suburb of Brussels near the Expo centre and Atomium. I stayed here for the Flower Carpet weekend in August 2014 and was allocated a twin room on the third floor for two nights. The positives, the room was clean and the desk staff assisted with queries regarding travel into the city centre, baggage... More 

Was this review helpful? Yes
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear , I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope for your next visit that you will choose our hotel again. Kind regards Cédric... More 

Hertford, United Kingdom
Top Contributor
53 reviews 53 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 8, 2014

This is a brilliant budget hotel in a nice area on the outskirts of Brussels. The rooms are good, nice bar and restaurant area and very typical of this chain of hotels. The only downside for me is that it was not easy to get into the centre apart from by taxi which was €15 each way so what I... More 

Was this review helpful? Yes
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear, We very much appreciate your comments regarding your stay at the ibis Brussels Expo Atomium. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cédric CHRISTOPHE Manager More 

Doha
Contributor
20 reviews 20 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 20, 2014

The room was not very big but clean, with comfortable beds. The breakfast was OK, with a big plus for the coffee and a minus for the food diversity. The service was good and the staff helpful. A plus for the gentleman at the reception desk. Overall, a good hotel for a short stay.

Was this review helpful? Yes
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear , We very much appreciate your comments regarding your stay at the ibis Brussels Expo Atomium. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards Cédric CHRISTOPHE Manager More 

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