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Ibis Brussels Expo-Atomium

GreenLeadersBronze level
Romeinse Steenweg 572, Grimbergen 1853, Belgium
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Ibis Brussels Expo-Atomium
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Ranked #1 of 3 Hotels in Grimbergen
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Whisker73 East Anglia, UK
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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  • English first
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East Anglia, UK
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I wanted a base for my family on a short trip to Brussels. As the Atomium was on the list, a hotel nearby was required. The Ibis was clean, comfortable, but we stayed room only. Note that a 15 Euros, the breakfast is expensive. Better to go to the Carrefour 1km from the hotel (turn left as you exit, pass... More 

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Istanbul, Turkey
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

It is clean and nice hotel ourside the Brussel.Breakfast is satisfying.Rooms are clean and design is nice.Tv and wifi also satisfying.I like the hotel generally and will be able to stay again.Reseption also kind.

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Seaside Heights, New Jersey
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was a one night stay over going through Brussels on an 18 day tour. It's was just ok! The staff was good and rooms are small the beds could be a little more comfortable it's ok for just a stop over hotel! There was AC so that was good since there was a heat wave!

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Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear we would like to thank you for your comments regarding your stay at ibis Brussels Expo. We work a lot on guest satisfaction and your comments are very interesting to improve the quality of our service. We hope to welcome you for your next visit in Brussels Kind regards More 

Dublin, Ireland
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed January 9, 2015

It's not my habit to write about bad experiences but this has to be told. Last November, I had booked a room in Ibis Kortrijk, which was absolute lovely, you can read my review, and I had booked a similar room for Ibis Brussels Expo. I can understand that they ware short in staff because New Year but this was... More 

Was this review helpful? Yes 2
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please, could you contact me by mail as I would like to learn more about your experience My e-mail is cedric.christophe@accor.com Sincerely,... More 

Travelers are raving about these Grimbergen hotels

Nuneaton Warwickshire Uk
Level Contributor
130 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
2 of 5 stars Reviewed December 1, 2014

Stayed here 2 nights as visiting hte EXPO. Good location and the staff were helpful and sorted out probles quickly. Our naes had not been sent through properly by the travel company and "Mr & Mrs Antwerp" is NOT our name! However Alan swiftly resolved the matter. The room was clean and not smelly but the "blind" arrangement for the... More 

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Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns,... More 

Kent
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed November 16, 2014

If you have a car this is very easy but if planning to catch the tube from Brussels centre and get out at Heysel metro this is a very awkward walk indeed with luggage. The website doesn't give any instructions about how to get to the hotel from the tube station. Yes, it is located literally across the road from... More 

Was this review helpful? Yes 3
Geneva, Switzerland
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 2, 2014

This was walking distance from our office, so I was persuaded to stay. The corridors smelt heavily of smoke and the moment I stepped over the threshold of the room I was given, it smelt even more so. I went down to change the room, saying it smelt of smoke and the response was 'oh, well, it shouldn't, it's a... More 

Was this review helpful? Yes
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Expo Atomium. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Sutton, United Kingdom
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 14, 2014

This hotel is located in Laeken, a suburb of Brussels near the Expo centre and Atomium. I stayed here for the Flower Carpet weekend in August 2014 and was allocated a twin room on the third floor for two nights. The positives, the room was clean and the desk staff assisted with queries regarding travel into the city centre, baggage... More 

Was this review helpful? Yes
Cédric C, Directeur général at Ibis Brussels Expo-Atomium, responded to this review

Dear , I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope for your next visit that you will choose our hotel again. Kind regards Cédric... More 

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