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Thermae Grimbergen Hotel

Wolvertemsesteenweg 92, Grimbergen 1850, Belgium
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1 room 1 adult
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53 Reviews from our TripAdvisor Community

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Ho Chi Minh City
Level Contributor
99 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed November 16, 2015

this hotel is divided over several buildings. Rooms are all different in size and style. Parking space is right in front of your room, and plenty of bars and restaurant in the street. It is only 7 minutes away from the exhibition center (when no traffic jam) and therefore ideal for a multi day stay. As other reviewers mentioned, there... More 

Helpful?
Thank PaulZ z
Ellen V, Public Relations Manager at Thermae Grimbergen Hotel, responded to this review

Hello PaulZ z, thanks a lot for your nice score and wonderful review. We are pleased with your lovely description of our hotel. We can not thank you enough for this. We are indeed situated on a positive location between Brussels and the airport. From our hotel you can quickly get to the Expo, the airport and Brussels, which is... More 

London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 24, 2015

I can't understand the negative reviews for the hotel. I travel a lot and it is one of my favourite places to stay in Northern Europe. The rooms are well appointed and are fitted to a very high standard. The manager is wonderful and always tries to accommodate my early arrival, and makes every effort to make my stay enjoyable.... More 

Helpful?
Thank compassion2011
Ellen V, Guest Relations Manager at Thermae Grimbergen Hotel, responded to this review

Dear Copassio, thank you very much for your nice score. The entire hotel team thanks you for your nice compliment. I apologize for the inappropriate behavior of my colleague. I have spoken to her about it, so it certainly will not happen again in the future. We hope to see you back on your next trip to Belgium. Kind regards,... More 

Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed September 23, 2015 via mobile

Hotel is very basic, budget hotel. No bar or restaurant. There is however a breakfast room. I stayed in one of the two Amex buildings down the road. The room I had was clean but basic. No WIFI. Room had a plastic roof, would be very noisy when it rained. In street parking.

Helpful?
Thank MEknight
Ellen V, Guest Relations Manager at Thermae Grimbergen Hotel, responded to this review

Hello MEknight, thanks for your review. We are primarily a business hotel. Our Classic Rooms (the cheapest rooms we have) are indeed quite basic, but with a good price quality ratio. All our rooms, also our Classic Rooms are equipped with wireless internet. The password is listed in our information book. It is unfortunate that you have not been informed... More 

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Campanillas
Level Contributor
204 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
3 of 5 stars Reviewed December 30, 2014

A very basic operation with no lift and narrow claustrophobic badly lit stairs. No assistance is offered with luggage. Having inadvertently booked into a "budget" room, it turned out to be under the eaves, lit by a sky light, with the bed (comfortable) situated up what can only be described as a ladder. Once in the bed space, one had... More 

Helpful?
Thank PadrePeter
Eindhoven, The Netherlands
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 13, 2014

A fully booked hotel in nearby Vilvoorde made a mistake with my reservation and arranged a 'standard' room in this hotel as an alternative. Bad idea. The girl at the reception rudely interrupted me several times, claiming for 4 times that they only had a 121 euro 'deluxe' room available before admitting that they also have a 71 euro 'basic'... More 

Helpful?
Thank DayVayWay
Ellen V, Marketing Manager at Thermae Grimbergen Hotel, responded to this review

Dear, Thank you for your reaction. We have 4 different room types in our hotel. Indeed, the cheapest rooms are not as spacious as the more expensive ones. However, these rooms are entirely proper and clean. You may have to take the stairs to go to the bedroom, but on the other hand, you do have a little kitchen and... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 25, 2014 via mobile

Was staying here for 3 nights. Very basic quality, looks like for hourly pay. You can hear everything that happens in the next door rooms..not possible to sleep well. Polite but absolutely useless reception staff.

Helpful?
Thank Alex O
Vihti Finland
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed January 23, 2014

Stayed one night for business. The hotel is very basic but there is a nice feeling that the personnel are really trying to service guests. The room structure is not all to what what one could expect but the service in both the hotel and spa are somehow well compensating the other aspects missing. Not a bad experience for the... More 

Helpful?
1 Thank Mikko E
Petersfield, United Kingdom
Level Contributor
146 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 stars Reviewed November 6, 2013

My husband and I stayed here for one night in October and I have to say that our room was one of the nicest hotel rooms we have stayed in for a very long time. So many hotels these days have zero personality - hotels where every room is identical. Not so at the Grimbergen Hotel! With rooms spread across... More 

Helpful?
Thank Captain_H_UK
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 4, 2013

We booked this hotel but when we checked in the room was extremely basic: 2 beds, a table with 2 chairs and no wardrobe or place to hang or store clothes. No air conditioning and the bathroom did not look inviting. So we paid the one night penalty and drove to the nearby Ibis hotel which isn't a 5 star... More 

Helpful?
1 Thank StraycatSgp
Mumbai (Bombay), India
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 10, 2013 via mobile

The bath is good , very little english what they offer you need to ask. Also the hotel rooms facing the road is very noisy. Breaksgast is good. Location away from brussels hence quite location weeksends its crowded. Service at spa is nice but very little english spoken. Ask for packages some are nice. You need to be familiar with... More 

Helpful?
1 Thank Sachin-The-Traveller
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