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Old Manor House Hotel

Certificate of Excellence
5 Bristol Road, Keynsham BS31 2BA, England
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Old Manor House Hotel
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160 Reviews from our TripAdvisor Community

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Cambridge, England
Level Contributor
171 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an old building which forces a number of compromises on the owners, and on you, as well as providing atmosphere that the big chains don't. The hotel is in a convenient location providing you don't need to be in the centre of Bath or Bristol, both of which have serious traffic issues in the morning rush hour. My... More 

Helpful?
Thank Afterbrunel
Jane T, Owner at Old Manor House Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. Firstly I was sorry to ready your comment regarding the welcome you received on arrival, I will be speaking to the staff as this is not what the Old Manor House is about. We do keep our restaurant menu limited to enable the chef to make regular... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 1 night whilst on a business trip. Very clean comfortable room. Bed very comfortable, soft crisp cotton bed linen. Breakfast was enjoyable but coffee was filtered and only had 1 cup, would have been nice if they provided a cafetiere. Apart from that would stay again and recommend it as a convenient stop over for those visiting... More 

Helpful?
Thank Carolyn B
Jane T, Owner at Old Manor House Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. Your comments are duly noted regarding the cafetiere and I will look into introducing them into the restaurant for breakfast. More 

Burnham-On-Sea, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 15, 2015

Very clean and comfortable twin room with crisp white bed linen and fluffy towels! Staff were friendly and helpful too! Shower was great but there was a bit of a whiff when the flush was pulled from the toilet. Enjoyable stay and very nice breakfast (although the fruit salad was so cold I couldn't eat it!) would be happy to... More 

Helpful?
Thank Ann E
Jane T, Owner at Old Manor House Hotel, responded to this review

Thank you for your comments following your recent stay with us. Apologies for the whiff we have had the drains looked into. More 

Bridgwater, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 8, 2015

Very welcoming hotel staff. We had room in the roof eaves. A large room with a large bathroom. The mattress was very comfortable, however the bed itself was narrow and short so became an uncomfortable place to be for two people. The room became very hot over night, the radiators did not have any controls to turn them down. (... More 

Helpful?
Thank jerrywb54
somerset
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 30, 2015

As Keynsham residents we have used the restaurant many times, especially for special occasions over the past thirty years, However, we were rather disappointed on a recent visit for Sunday lunch with another couple to be placed in the empty redecorated function room. We felt it totally lacked character in a new colour and no curtains.Our meal was fine but... More 

Helpful?
1 Thank Hazelnut38
Jane T, Manager at Old Manor House Hotel, responded to this review

I was sorry to read about your recent experience here. Whilst the staff were exceptionally busy it should not have affected the service you received and for that I can only apologise. As the first guests to arrive in either the dining room or the function room they can both feel rather empty although it wasn't long before a further... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 29, 2015 via mobile

My wife and I stayed on black Friday doing a Bristol and Bath Christmas market weekend. We had the cottage at the rear of the property. Accommodation was well worth the price, staff were very friendly and helpful. Full English breakfast was wonderful. Would highly recommend and stay again

Helpful?
Thank kerry j
Jane T, Manager at Old Manor House Hotel, responded to this review

Thank you for your comments following your recent stay with us. We hope to see you again soon More 

London
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

Check in was great and really welcoming. Tina showed us to our room and gave us all necessary information about the place when we arrived. Our twin room was lovely, spotlessly clean with crisp white linen on our beds and lovely fluffy towels. We ate in the restaurant and really enjoyed the rib eye steak - even though a little... More 

Helpful?
Thank M1VAG
Jane T, Manager at Old Manor House Hotel, responded to this review

Thank you for your kind comments following your recent visit to The Old Manor. The Saniflows were all serviced less than 3 months ago and are regularly maintained .... I wish there was an alterative ! We hope to see you again soon More 

Stony Stratford, England, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 21, 2015

We really enjoyed our stay, the staff were very helpful with providing room service (even though they don't usually offer room service) as our 11 month old son needed to be in bed by 7 and we'd had no dinner! The owner had kindly offered to watch over our son if we wanted to go out to have something to... More 

Helpful?
Thank Abi K
Jane T, Manager at Old Manor House Hotel, responded to this review

Thank you for your recent review, Your comments regarding the firmness of the bed and pillows are duly noted and will be addressed. We hope to see you again in the not too distant future. More 

Bradford, United Kingdom
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 17, 2015

Not your average place, very quirky and historical atmosphere. Though rooms were basic, and needed airing. The breakfast choice was excellent and original. Helpful friendly staff- okay so no lift on site (historical..) but someone will help you carry any bags. Nice lounge to relax and drink pots of tea or drinks from the bar.

Helpful?
Thank b h
Jane T, Manager at Old Manor House Hotel, responded to this review

Thank you for taking the time to comment on your recent visit. All rooms are aired whilst being cleaned, the age of the building does mean that the rooms do retain the warmth very easily. We trust this will not put you off staying with us again More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed October 16, 2015

We stayed at the hotel, enroute to Cardiff to watch the World Cup Rugby and were amazed with the beauty and character of the hotel. On arrival the staff were really friendly and helpful, this continuing through our stay. The room was clean and we found the hotel quiet, allowing us to have a good nights sleep, in very comfortable... More 

Helpful?
Thank siggy21202
Jane T, Manager at Old Manor House Hotel, responded to this review

Thank you for your kind review following your recent visit. We hope you had a safe journey home and look forward to seeing you again. More 

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