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Mercure Chambery Centre

4.0 of 5 183 Place de la Gare, 73000 Chambery, France
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Certificate of Excellence 2014
Mercure Chambery Centre
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Mercure Chambery Centre
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224 reviews from our community

Traveler rating
    56
    107
    46
    13
    2
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38
89
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48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guildford, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has great well furnished rooms, and is very central in Chambery town. It has a welcoming well stocked bar and has an indoor link to great restaurant. Our dog was made very welcome as well. It can be a bit tricky to find the drop off point for the reception due to current roadworks.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for thsi feedack. We are glad you enjoyed our hotel and its location. Looking forward to welcoming you again, Best regards Benoît Majorel Directeur More

Lewes, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I went here via The Great Rail Journey Company. 34 people arrived after a long train journey from St. Pancras and ONLY 1 person was on reception, which was ridiculous bearing in mind 5 minutes later another party of 34 people arrived. 2 small lifts worked but when we got into our bedroom, the bedroom was small... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

You have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations... More

Bristol, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on route to Italy with Rail discoveries. Again this hotel is ideally placed being almost opposite the main railway station. We did not experience the evening meal as this was taken in a local restaurant, however the breakfast was an excellent continental, with plenty of choice.

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1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for your comment. We really appreciate you enjoy your stay in our hotel. Looking forward to welcoming you again. Best regards Benoît Majorel Directeur More

Oxford, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent a night here en route by train to Milan with a group. Very convenient for the train station just across the road. Room was comfortable though not luxurious. Contained most of the necessary amenities for a good stopover. Breakfast buffet was not great but adequate before an early start on next days journey to Italy. Wouldn't want to... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

We thank you for your feedback. We attach great importance to your comments. Best regards Benoît Majorel Directeur More

London
Contributor
15 reviews 15 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 23, 2014

I stayed one night in this hotel en route to Italy as part of a group. It is conveniently placed opposite Chambery station. My room was a rather quirky shape at the end of a corridor and overlooked a light (or maybe I should say dark) well. For one night this wasn't really a problem. Nice large, comfortable bed and... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for your message. We greatly appreciate your comments. Best regards Benoît Majorel Directeur More

Chester, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 22, 2014

We arrived after a long rail journey from the UK. The hotel is very close to the station & our room over-looked a road, however it wasn't unduly noisy. Good sized room with tea making facilities, but I do wish hotels would provide water! Breakfast was pretty good. Access to other restaurants etc was good, a few minutes walk away.

Was this review helpful? Yes
1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for your feedback. We really appreciate you enjoy your stay in our hotel. Regarding water, I confirm we do provide it. Be assured that the necessary corrective measures have already been taken. Looking forward to welcoming you again Best regards Benoît Majorel Directeur More

Plymouth
Top Contributor
88 reviews 88 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 22, 2014

So easy to get to across the road from the station. However as other reviewers have said once inside you wouldn't realise the station was there. Room was typical " Mercure " but looking a little " tired " however others in our party said their rooms were bright & cheerful, ongoing refurbishment possibly. The old town is less than... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for your comments. It is true that we have a privileged location. Please note all our 81 rooms have been renovated in 2012. Looking forward to welcoming you again Best regards Benoî Majorel Directeur More

Palermo, Italy
Contributor
17 reviews 17 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 21, 2014

The stay was fine. Unfortunately the breakfast is expensive. Offer inclusive of breakfast would be welcome and appreciated, if the hotel management could performed it. For the rest of the hotel there is nothing to say, elegant, clean, friendly staff and convenient location, close to the station, but not far from the historic center. Car parking is available at a... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

We thank you very much for your feedback. We are very happy you spend a good stay and enjoyed our nice city of Chambéry. Please note we do already provide very attractives offers inclusive breakfast (available from a 2 nights stay). Looking forward to welcoming you again, Best regards Benoît Majorel Directeur More

Auckland, New Zealand
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 29, 2014

We stayed at the Mercure Chambery Centre for one night. Arriving by train, we walked down the long platform, out of the station, looked over the road, saw the purple Mercure sign, walked across – and we were there. Couldn’t be easier – and yet, once at the hotel, we had no feeling of being ‘right on top of the... More

Was this review helpful? Yes
1541, Directeur général at Mercure Chambery Centre, responded to this review

We are very pleased you enjoyed your stay in our establishment and our city. We thank you very much for your comments that I send to my team ! Your satisfaction is our best reward. Looking forward to welcoming you again Best regards Benoît Majorel Directeur More

Newcastle, Australia
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 20, 2014

We chose this hotel for a one night stopover. As we needed to get some laundry done the staff member gave us instructions where to go and also asked for a restaurant fire dinner. Neither place was where he marked on the map. Clearly doesn't have s clue about his own area. Made it very inconvenient as we walked for... More

Was this review helpful? Yes
1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for your feedback. Please accept our apologies for wrong instructions and inconveniences caused. Best regards Benoît Majorel Directeur More

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Additional Information about Mercure Chambery Centre

Address: 183 Place de la Gare, 73000 Chambery, France
Location: France > Rhone-Alpes > Savoie > Chambery
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Chambery Centre 4*
Number of rooms: 81
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Also Known As:
Mercure Hotel Chambery Centre

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