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All 23 Chambery hotels

Mercure Chambery Centre

4.0 of 5 Hotel   |   183 Place de la Gare, 73000 Chambery, France
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Mercure Chambery Centre
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72%
Ranked #5 of 23 hotels in Chambery
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Legolander706 Ipswich, United Kingdom
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177 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Ipswich, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

2 night stay after few days skiing in Les Arcs. Great location opposite main train station and easy walk to all attractions in Chambery. Rooms good size and deals to be had including breakfast if you book at the right time and pay in advance. Advertised as having bathtub and air conditioning but has neither. Rooms upgraded with new showers... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for your comments. We are pleased you enjoyed the hotel, its location and our buffet breakfast. Indeed after renovating all rooms we offer showers. As agreed we are amending the specification on line. Thank you for your remark. As discussed we do provide air conditioning during summer and heating in winter. Unfortunately our system does not allow us... More

Bristol, United Kingdom
Top Contributor
94 reviews 94 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 4, 2014 via mobile

We stayed here about 15 months ago, again on the way to the Alps. The hotel is easy to get to from the motorway and is walking distance to the restaurants and bars of the town centre. It does not have a restaurant although there is one next door and pasta dishes are served in the bar. We treated ourselves... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

We thank you very much for your comments and ratings. Your remarks encourage us and allow us to continually improve our service and services for greater customer satisfaction. Looking forward to welcoming you again ! Best regards Benoît Majorel Directeur More

Coventry, United Kingdom
1 review
1 of 5 stars Reviewed January 13, 2014

We were a group of 4 adults and stayed in 2 rooms. The final night of our 2 night stay, I went to my room and on opening my luggage discovered that my jewellery box had been stolen. The box was inside an internal compartment of my suitcase which was closed and underneath another suitcase. The hotel staff asked us... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

Dear Sir, Madam, First I would like to apologize regarding the strong feeling you had after our meeting. I assure you we took your complaint seriously. That is why we have proposed to send the file to our insurance and I proposed you to go to the police to lodge a complaint. As discussed together directly, I inform this complaint... More

Hythe, United Kingdom
Top Contributor
106 reviews 106 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 20, 2013

We stayed for one night as a group on our way to Italy so it was particularly close to the railway station. The accommodation was modern, comfortable and very clean. Very impressed with the tea making facilities which are very rare to find on the continent. Good selection for breakfast in very pleasant surroundings. Would certainly stay here again and... More

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1541, Directeur général at Mercure Chambery Centre, responded to this review

Very pleased to have contributed to the success of your stay in our beautiful city we are looking forward to welcome you again ! Best regards Benoît Majorel Directeur More

Southampton, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 13, 2013

I stayed one night as part of a group with Treyn Holidays. We were on our way to Lake Garda and traveling by rail. Very nice hotel, friendly helpful staff, close to rail station and centre. Nice clean rooms and comfy bed. Good buffet breakfast

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1541, Directeur général at Mercure Chambery Centre, responded to this review

It is a real pleasure to have you satisfied with your stay. Thank you very much for your feedback. I will pass the message to my team. Looking forward to welcoming you again, Best regards Benoît Majorel Directeur More

Nottingham, United Kingdom
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 12, 2013

Shower head (no bath) placed much too low to be convenient. Wonderfully comfortable bed. Underground parking very tight. Otherwise unremarkable. Ate dinner and breakfast outside, so can’t comment on restaurant.

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1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for giving us your feedback. I have taken note of the shower head too low and are implementing corrective measures. I'm glad you enjoyed our bedding. Sorry that our newly renovated rooms in line with the new concept Mercure are not enough entertaining to you. Anyway, we hope we will have the pleasure to welcoming you again, Best... More

Vienna, Austria
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 9, 2013

Good to have a decent hotel near the station .... with a confortable bed but nothing more exceptional. Perfect for one overnight stay but quite expensive. Tea service available in the room, breakfast available via le room service

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1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for your comments. We are pleased you enjoy our location and bedding. As you saw it our hotel is freshly refurbished. Looking forward to welcoming you again, Best regards, Benoît Majorel Directeur More

Leeds, United Kingdom
Top Contributor
59 reviews 59 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 6, 2013

Stayed for just one night (room only). Check in was fast and efficient. The room was very trendy, with tea/coffee making, a free safe, comfortable beds and the bathroom was really clean with a great shower. We arrived late afternoon so didn't get that much time in the town although it's only a few minute walk to the centre (... More

Was this review helpful? Yes
1541, Directeur général at Mercure Chambery Centre, responded to this review

Thank you for your feedback. Those comments encourage us to continue our efforts. Indeed statisfaction of our customers is at the heart of our priorities. Looking forward to welcoming you again, Best regards Benoît Majorel Directeur More

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Additional Information about Mercure Chambery Centre

Also Known As:
Mercure Hotel Chambery Centre
Address: 183 Place de la Gare, 73000 Chambery, France
Location: France > Rhone-Alpes > Savoie > Chambery
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#2 Luxury Hotel in Chambery
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Chambery Centre 4*
Official Description (provided by the hotel):
In the centre of Chambéry, opposite the train station, the Mercure Chambéry Centre is ideal for your family holidays or business trips. You will like its contemporary design, room service and cosy bar. Located next to the largest natural lakes in the Alps and in the immediate vicinity of the historic town, Mercure Chambéry Centre is waiting for you to discover local tourism. ... more   less 
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