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Premier Inn Rochester

Medway Valley Leisure Park, Strood ME2 2SS, England
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Certificate of Excellence 2014
Premier Inn Rochester
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Premier Inn Rochester
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499 reviews from our community

Traveler rating
    287
    164
    25
    18
    5
See reviews for
168
175
23
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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Chelmsford
Top Contributor
96 reviews 96 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed overnight so we could visit the Christmas Market. The hotel is very comfortable, spotless and the staff went out of their way to provide an excellent friendly service. Enjoyed dinner and breakfast in the restaurant and both were delicious. The hotel is situated overlooking the river and on the Industrial site there are several restaurants, a cinema, bowling alley,... More 

Was this review helpful? Yes
RochesterManager, Manager at Premier Inn Rochester, responded to this review

Thank you for your positive comments regards your stay here with us at Premier Inn Rochester we are pleased you had a leightful stay and that you found our hotel very comfortable and that you felt our team delivered excellent friendly service. We do hope we have the opportunity to welcome you back again soon Kind regards More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a very enjoyable stay at the hotel, the staff were friendly and helpful, the hotel was clean and tidy and met our expectations. the food was good value for money. Our room was very clean and tidy with good facilities

Review collected in partnership with premierinn.com

Was this review helpful? Yes
RochesterManager, Manager at Premier Inn Rochester, responded to this review

Thank your for your positive comments with regards you stay here at Rochester Premier Inn We are pleased you enjoyed your stay Many thanks and regards More 

Kent, England
Contributor
17 reviews 17 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed at the Premier Inn in Strood and we had the best time ever. There was eleven of us and we booked four rooms. Two being family rooms. The check in was self serve but there were staff around to help if you need any. The staff were very polite and helpful. The rooms were super... More 

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RochesterManager, Manager at Premier Inn Rochester, responded to this review

Thank you for the great feedback I am pleased you found our staff very polite and helpful and that you had the best sleep ever! I do hope we have the opportunity to welcome you back again soon Thanks and regards More 

Geneva, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago

I found the Inn to be very clean. Bathroom was modern and so was the room. Beds were very comfortable. I just really enjoyed staying at Premier Inn and will definitely stay there again. I forgot my phone charger and was pleasantly surprised when the receptionist made the extra effort to find me a charger for use during my stay... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
RochesterManager, Manager at Premier Inn Rochester, responded to this review

We are pleased you really enjoyed staying at Premier Inn and will definitely stay here again. I am pleased the team were able to assist when you'd forgotten your phone charger and that you loved your stay, thank you I do hope we have the opportunity to welcome you back again soon Many thanks and regards More 

Weymouth, United Kingdom
Top Contributor
55 reviews 55 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are great fans of Premier lnns they may be more functional than some but their rooms are comfortable beds good and their new disabled rooms have wet room showers fully equipped with safety bars. Plenty of hanging space and shelves for clothes.A comfortable chair plus a chair for use at the dressing table.We have yet to be disappointed and... More 

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RochesterManager, Manager at Premier Inn Rochester, responded to this review

We are pleased you are fans of Premier lnns and that you found Rochester and our beds comfortable as well as our disabled rooms fully equipped for your needs. I do hope we have the pleasure to welcome you back again in the near future Thanks and regards More 

somerset
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first experience at a Premier Inn, and okay, I was being snobby I guess. But it was a business trip and the company booked it and payed so I just showed up. To begin with the staff were very helpful and most important after a three hour drive, the bar was open. Nice barman, good selection, decent... More 

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RochesterManager, Manager at Premier Inn Rochester, responded to this review

I am delighted to hear you had an overall good experience at your first Premier Inn specially here at Rochester. I would like to thank you persoanlly for taking the time to leave such amazing feedback. We are currently looking into the issue regarding poor phone signals but please accept my sincere apologies for any inconvenience caused during your stay.... More 

Folkestone, United Kingdom
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Premier inn, wot can a i say. As a regular user of budget travel inn. Premier is wot they say cheaper and good. The beds are amazing, sleep all night no problem was concerned that the train line at the back would impact on my sleep not a hope, slept like a baby.

Was this review helpful? Yes
RochesterManager, Manager at Premier Inn Rochester, responded to this review

I am delighted to hear you slept well and had the chance to experience our brand new beds. I appreciate you taking the time to leave positive feedback, so thank you! We look forward to welcoming you back To Rochester Premier Inn in the near future. Kind Regards Operations Manager. More 

Kent
Top Contributor
78 reviews 78 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

C'mon its time to sort out the internet connection. Standing in the corridor to make a call is ridiculous. Stop advertising the internet connection or at least state it is very poor. Other than that it's much the same as any other Premier Inn.

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Eastleigh
Contributor
13 reviews 13 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You always expect a 'certain standard' at the Premier Inn, but this hotel exceeds. The room is clean, well sized and the sofa bed for children perfectly comfortable. They also have the 'quiet' zones in bedroom corridors which do seem to be adhered to. The food is delicious - wide choice at breakfast and we ate in their restaurant one... More 

Was this review helpful? Yes
RochesterManager, Manager at Premier Inn Rochester, responded to this review

Thank you for taking the time to leave such a superb comment; we appreciate your positive feedback. I am glad to hear we exceeded your expectations and you had the chance to dine in our Restaurant, which also makes happy to hear you enjoyed your experience. I will be passing your lovely comments back to the team but in the... More 

Boston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Havent stayed in a Premier Inn before so this was a welcome surprise, the hotel was lovely & staff very friendly. Our room was spacious, clean and had a lovely view out of the window in our room at the front. The bed was so comfy and the bathroom with bath & shower etc was great. Breakfast was very good... More 

Was this review helpful? Yes
RochesterManager, Manager at Premier Inn Rochester, responded to this review

I appreciate all the lovely comments about your recent stay here at Rochester. Please accept my sincere apologies due to the lack of phone signal in the hotel, I do hope this has not changed your opinion here at Rochester and we get the chance to welcome you back here again in the near future. Kind Regards Operations Manager More 

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Additional Information about Premier Inn Rochester

Address: Medway Valley Leisure Park, Strood ME2 2SS, England
Phone Number:
Location: United Kingdom > England > Kent > Strood
Price Range (Based on Average Rates): $
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn, Priceline and Odigeo so you can book your Premier Inn Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Rochester Hotel Strood

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