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Alba Hotel Meru

Certificate of Excellence
Milimani | 28616, Meru Town 00200, Kenya
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Alba Hotel Meru
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66 Reviews from our TripAdvisor Community

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Nanyuki, Kenya
1 review
5 of 5 stars Reviewed 2 weeks ago

If you looking for some where to relax and get away from Norm Alba Hotel is the ideal Place you would want to be...Not only is the atmosphere serene they have beautiful and very spacious rooms. The Lady at the reception was very friendly and helpful. I was there for a weekend but am definitely coming Back!!! Kudos guys!!!

Helpful?
Thank Azzurah B
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you guest for your kind review. We are happy to hear you enjoyed our service. We look forward to hosting you again at Alba More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 27, 2015

The hotel has well trained, efficient and attentive staff. Our group of 9 was settled in their rooms within 20 minutes despite the busy Christmas eve. The hotel has modern facilities, rooms are well lit and comfortable. They even provide hot water bottles at night. Good location - walking distance from Nakumatt. It is definitely value for money. Keep up... More 

Helpful?
2 Thank Edward G
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you Edward for your kind review. We are happy you enjoyed your stay with us. We look forward to hosting the team again at Alba More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 25, 2015 via mobile

Enjoyed every minute of my stay over Christmas. Excellent service, food and the facility is just elegant. The Live Band performance on Christmas Day was really entertaining. One of the very few hotels that do not compromise on quality. Definitely worth the drive from Nairobi.

Helpful?
1 Thank Patriciah N
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you Patriciah for your kind review. We look forward to hosting you again at Alba Meru More 

Nairobi, Kenya
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 16, 2015

Its surroundings may mislead you. Alba, Meru has immaculate rooms, good food and peaceful environment. Its where I have to be every time I travel to Meru town. They have a gym and conference facilities. Standards of cleanliness and aesthetics are very high.

Helpful?
Thank FMikwa
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you guest for your review. We excel in exceeding our customer expectations and we are happy you enjoyed your stay with us. We look forward to hosting you again soon. More 

Nairobi, Kenya
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

Stayed there for 1 day but m definitely going back.The hotel is beautiful, the amenities top notch and service superb.The gym and pool are good and the rooms are exquisite. Really had fun and felt like royalty ☺☺.Would definitely recommend.

Helpful?
Thank LIZ M
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you Liz for visiting us and taking your time to review our property. We are happy you enjoyed our services and we look forward to seeing you again. More 

nimokui
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 14, 2015

Nice quaint hotel. Well appointed spacious and modern rooms, good decor and nice staff. Check in was easy. Service in the restaurant was slow. Food took 45 minutes during dinner even though the restaurant was not that full. Nice conference room. Had meeting there and services were adequate. Would definitely stay there again.

Helpful?
Thank nimokui
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you Nimo for your kind review. We have taken with concern your experience in the restaurant and we apologize that your meal took over minutes to be served which ideally should not be the case. We have taken measures ensure the service standards are met at all time. We look forward to seeing you again. More 

Nairobi, Kenya
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed October 28, 2015

Hotel looks fabulous from the outside but not so great. The rooms are nice and spacious, comfortable. Food overpriced for what you get. The menu didn't truly say what you get e.g I ordered for pasta with Parmesan cheese and the meal came with mozzarella. When I asked, they said they only had mozzarella cheese in the hotel. Unless you... More 

Helpful?
3 Thank smwelu
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you guest for your feedback. We have noted your concerned and we assure you this is well addressed. We look forward to hosting you again. More 

Nairobi, Kenya
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 21, 2015

nice hotel clean and comfortable we had pleasure to sleep there only little regret hotel style is confused but it s only my point of view i don t know what style they applied modern yes but no defined.

Helpful?
Thank kandaharAxel
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you visitor for having time to write the review. We appreciate your comments and this is well noted. We look forward to hosting you again More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 13, 2015 via mobile

The hotel is situated in a quiet serene environment but still within the Meru town.With very modern facilities and executive rooms the hotel also has very spacious and modern bar and restaurant.The staff are warm and friendly and offer very personalised service making you want to come back.Hotel is ideal for a business stay.

Helpful?
Thank Stella W
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you stella for your kind review. We are happy we made your stay comfortable. We look forward to seeing you again at Alna More 

Nairobi, Kenya
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 15, 2015

Ambience is excellent with rooms very spacious and cozy. Buffett was so so basic yet expensive (700% in excess of food value). The shower took too long to warm up and was eventually never warm/hot enough and water ran out briefly at some point :-( Food variety seemed limited with not enough choices... The room's views are perfect only within... More 

Helpful?
Thank Silas O
Rose M, Manager at Alba Hotel Meru, responded to this review

Thank you silas for taking time to review our property. We appreciate your feedback and we look froward to improving on the areas of your concern. We hope to see you again soon More 

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