We were greeted by a friendly receptionist, who gave us our key and told us where our room was situated. Our impression on entering the room was that it was clean but that the furnishings needed some updating. Considering the hotel was being advertised as 'recently refurbished' we were quite shocked. We were on a special weekend price which included... More

I stayed overnight here this week. Very pleasant surroundings. Helpful staff, and lovely spacious rooms. Evening meals were good value and freshly made. Breakfast was adequate. Free wifi in bar/lounge is a nice touch. All in all a strong 8/10

we had afternoon tea with a voucher it was 1st class the sandwich and cakes and scones was excelent the service was very good the hotel was very good highly recomended 1st class the bar is well stocked good variety of drinks

I arrived in this hotel to attend a family celebration having seen the last couple of reviews i was a bit sceptical however ive got to say my hesitation was soon put to one side by the Lovely cheerfull receptionist and although my booking was mixed up by my family not the hotel The New manager who just happened to... More

We had a deal from groupon for an afternoon tea! Well we was very disappointed the sandwiches was hard and tasteless the scones was very chewy and stale the cakes was defrosted like an Iceland special the only good thing was the sparkling wine! The service was ok nothing special we had the sandwiches etc on the table and the... More

The sole reason for staying here was its close proximity to Bradbourne House. Having previously lived in Maidstone I had low expectations from local knowledge, but even these were not achieved. Sadly, the property is beyond tired. Apart from an excellent and friendly receptionist there was no aspect of my stay that I could recommend. From the exposed gripper bars... More

This stay came recommend from a friend and I'd do it again. The staff were friendly and made my stay very pleasant. The restaurant was ok, although the portion was so big that I couldn't finish it nor fancy dessert. Ideal or family trip, stop overs and business. Will come again.

This review would have been 1 star but due to the excellent customer service from 1 member of staff it is 4. On arriving reception staff were friendly, and when we walked into our room which i will add was huge, me and my partner were very happy because there was plenty of room for our young son to crawl... More

We took advantage of the two night break offered by Groupon. On arrival reception staff very pleasant. We went to our room which was basic but clean. We went to the bar and when the barman saw our Groupon sticker on the room card, his attitude changed considerably! He was quite abrupt. We went into dinner, perusing the menu that... More